I was very baffled today upon arriving to the salon as a "walk in". The stylist asked if she could…read morehelp me and I said yes, I would like to get a haircut and she said do you have an appointment? I said no, your site on Yelp says "walk ins are welcome" and she said no, that's not true, I'm not sure which site you looked at but that's not correct. I was turned away and told you use the website to book an appointment. At that moment, I no longer felt welcomed. I would highly suggest the owner review what they have on the Yelp page because this is a site that many individuals use when searching for services. For what I thought would be a great experience turned out to be a bad one.

I am growing my hair out and thought I no longer wanted a barber. But I also wasn't looking for a…read morespa. I am very happy with my choice. I went in and while their signage spoke of masking up, I was pleased to see everyone was pretty relaxed on the issue. Anyway, I was looking for someone who knew how to trim longer hair for ease of care without shortening. I regret not recalling my cutters name (I'm negligent here always) but she had the chair nearest the front window and was easy to talk to and understood my goal for the visit. I'll totally be back as soon as my ends split enough. Thank you all.

I had a fantastic experience here! The shop is convenient and easy to find with lots of parking,…read morewhich I love. The interior is clean, quiet, professional - a very nice atmosphere to be in. And Brandilyn Hanks is awesome!!! She is kind, she listens and she cares about what you want. She's the kind of hair stylist that - once you discover her, you want to keep her always and follow her if she moves shops!

Best hair place in Asheville. Enjoyed the salon and environment. Very knowledgeable with different…read morestyles.

Name needs to be changed to Wink Salon. New name since 10/23? I walked in at 4:15. Luckily, they…read morejust had a cancellation. Unluckily, whoever the cutter in the back room was, they refused to let me take the empty spot. :-(

Leah did a great job! Literally the best haircut I have ever had! Leah really listened to me and…read moremade sure that I got what I wanted and even surpassed what I hoped for. I have long hair and other stylists I have gone to would only give me layers at the bottom, but not Leah! She took the time to listen and understand what I wanted and even offered advice and options for different facial framing and bangs that were suited to my face and type of hair. Then she worked her magic and I couldn't be more pleased! As soon as we were done and I saw what she did, I had to ask her to send me pictures so that I could show my mom who has been sick of hearing me cry and complain after every haircut, but not this one! She was so impressed that now she wants to get her haircut by Leah, as well! Also, the salon itself is quite nice. Good atmosphere; clean; everyone was wearing masks and practicing Covid-safety. Highly recommend this place and, especially, this stylist.

I took my teenager in for her first "salon" experience with Kaya Fisher to get highlights and a…read morehair cut. She loved the haircut, but unfortunately the color she chose looked so similar to her normal hair color, that she felt pretty disappointed that the highlights didn't look like the photos we had shown Kaya pre-appointment. I got in touch with her shortly after leaving, and she was so kind and understanding and scheduled a complimentary appointment to help get it to what she was hoping for. That time she nailed it and my daughter is thrilled with how the color turned out! We really appreciated Kaya's professionalism and care in making her first experience a success!

Terrible. Never go back. Ruined my hair and she was rude over priced. The place was dirtyread more

The website says Walkins Welcome! When you call the number listed, no one answers 3 differnt times!…read more Message says leave a message, we'll call you back. Didn't happen! Went to site to be a Walkin. You need a code to enter and access 20 businesses? Number on door from hair salon to FedEx. No one answered. Left message to let me into studio. No one came!!!! Worst business setup I've ever experienced throughout US, Africa, Europe, and even Afghanistan in 2003.

Amanda is a wonderful stylist, and Candace is the best mani/pedi technician ever!! Candace has…read moreworked with me for years, and Amanda just gave me the best cut and style I have had in a very long time.

I am extremely unhappy with both my haircut and the way my concerns have been handled afterward. I…read morewas harassed!!! When I called the salon to express my concerns.I was specifically complaining about a stylist named Donna. According to her salon bio, she recently moved from Chicago. Less than 24 hours after making that complaint, I received a text message from an unknown Chicago-area phone number calling me names. The timing was concerning enough that I felt it should be reported to the salon. I did not feel that concern was taken seriously. I was told that someone would contact me regarding my complaint, but I was left waiting without any meaningful response. At this point, I was seeking a refund because I am deeply dissatisfied with the haircut itself, upset by the way my concerns have been handled, and troubled by the harassing message I received after reporting my experience. When my calls were not being returned, I called again for a third time and at that time was told that Donna is the owner of the business and would never do such a thing. My initial complaint was regarding my haircut. I have fine hair, and throughout my appointment the stylist described what she was doing as adding "movement" to my hair. At no point did I understand that significant debulking was being done. That is not something I would have requested. The result is that my hair feels much thinner than before, and I have not been able to find a way to style it that I feel good about. Another concern is that my hair was not blow-dried at the end of the service. It wasn't until I went home, washed it myself, and blow-dried it that I was able to fully see the haircut and notice the issues I have with it. Looking at it styled properly only made me more upset with the final result. Now this situation is much larger and I am still hoping for a full refund for the service.

I love this salon. Amanda is absolutely amazing and so talented. She makes me feel special and…read morebeautiful every time I see her.

As always Michelle was wonderful and my mom loved her haircut, and we had a great time!read more

I rarely post reviews online but I had to for this. I had my hair done here by Benzi and the…read morequality of the service was awful. The vibe felt very insular and the stylists were A. Not polite and B. Not super talented at their jobs. The only one who does a decent job is Michelle and she is terribly expensive. I would not recommend this place to a stranger much less a friend.

Discovered where my hairstylist, Samantha Worbitz, moved to from S. AVL. A nice new studio with a…read moregood vibe. Two of us went for cuts/ trims. She spent time understanding what we wanted and created a haircut we were happy with.