such a great experience! Store manager named Nat was so amazing thank you! Such great service!!!read more

Great service from the crew. Very prompt at taking care of my meeds. (Battery change) The older…read moregentleman was a bit more standoffish since I was already being helped, but it is okay because he reminded me of my dad. He was very quick to assist the customer behind me, so he did great too! Great experience, would recommend!

Tiffany helped me find the oil I needed amazing job. I suggest going here for great serviceread more

I will never purchase anything at this business again and I'm heavy on the never…read more I told the salesman that I needed a bracket for my license plate, he assured me that I had the right part but he wasn't even knowledgeable on why I needed it for the front of my vehicle. after I made my purchase I went to macco for them to install it and at that time I was informed that I didn't have the right part. so I immediately went back to advance auto parts to return it now they did ask for my receipt but I had threw it a I had discarded it and I told the salesman I just purchased it less than an hour ago. He never told me that since I didn't have the receipt that I could only receive a gift card back. he only said for someone reason it's only allowing a gift card. so I called customer service and to no avail I still couldn't get my money back and was given a report # after a week no one has called. I called them today and give them the report # and now all of a sudden it's because I didn't have my receipt. I'm a woman and I don't work on cars or have any car issues, this is the worse experience I've ever had with a company.

I decided to visit Faith Auto after having my oil changed at the dealership. My car hit 60k miles…read moreand there were a lot of services the dealership recommended but it was expensive and I didn't really trust them. I took the list of recommendations and called Faith (spoke to Nate) and shared what was being recommended. He explained to me what they offered and what he would or wouldn't recommend. I set an appointment for Saturday morning around 9:30 and my car was ready by noon even though they were busy. Their cost compared to the dealership was slightly more than 50% cheaper. If you need reliable and cost efficient service I recommend them!

I recently hydroplaned on I-10, spun across the freeway twice, and crashed my car. It was a scary…read moreexperience, and I honestly wasn't sure how bad the damage was. But I brought it to Faith Auto Repair, and now... my car looks and drives like nothing ever happened. The team here is incredible -- not just friendly and professional, but truly skilled and honest. They walked me through everything, gave me clear and fair pricing, and never once tried to upsell or rush me. You can tell they actually care about your safety and your car -- which is rare these days. I drive 45 minutes just to come here, because I trust them completely. They've always been transparent, quick, and respectful -- and the quality of work speaks for itself. Whether you've been in an accident or just need routine maintenance, I can't recommend Faith Auto enough. They've earned my business for life.

Yesterday I tempted fate because on the last time I'd been out of the house to drive anywhere -- a…read moreweek ago or more -- my car's dashboard electrical system warning light had come on. I was hoping it was just a dying battery, since I have jumper cables, and that I could get this errand completed even if I had to beg a jump-start from some stranger. Alas, it was not the battery, but the alternator, which had failed -- meaning no more juice was going into the battery, and my car therefore went completely dead about 10 minutes from my destination. But I coasted to a stop -- with the engine dead, no power steering, no dashboard lights at all -- into the parking lot of Deerfield Auto Repair & Kwik Kar. Owner Joe Fallin and his capable staff promptly diagnosed my problem and gave me a fair estimate. They replaced my alternator and battery both (never keep an old battery with a new alternator!) within the estimated time, about three hours, and hosted me in the meantime in a clean and well-appointed waiting room (easy to maintain pandemic-driven social distancing). Friendly, competent, honest, diligent -- fate delivered me into good hands, and I'm happy to recommend them to anyone.

I've done business here for years and have always been a loyal customer. Unfortunately, that ended…read moretoday. I asked them to do a job where I supplied one part, and they refused. They could have made another $200 on the job, but instead chose to lose thousands of dollars in future business from a longtime customer. Their work has always been decent, but there are plenty of mechanics who do equally good work for comparable prices. Customer relationships matter, and throwing away years of future business over something this small simply isn't good business. I would do one star but we've done this in the past that went well so I'll add an extra star

DO NOT TAKE YOUR VEHICLE HERE! I've given this shop multiple chances, but unfortunately, my…read moreexperience has been nothing short of criminal. I have spent over $4k over several months for the same unresolved issue. First, they misdiagnosed it as a bad throttle body. Then later admitted it never need one. Next, they claimed it was the PCV valve, which they had already replaced two years prior. When that didn't resolve the problem, they said I needed a new water pump and hoses, which failed to resolve the issue. Finally, they told me I needed a $4500 head gasket repair. At that, point, I sought a second opinion at the dealership. Only to learn the problem stemmed from the previous work, which had not be done properly. I am a teacher who cannot afford to pay thousands of dollars for "guesswork." Despite multiple chances, the shop has not offered any refund or attempt to make this right with me. At this point, based on the actions (or lack there of) of this shop, I no longer believe this is a case of gross incompetence. I believe it was done with intentional deceit and I can't with good conscience recommend this place to anyone.

Took my truck in for a wheel balance and new front and rear shock. The cost was $2800. Two days…read morelater rear tire came loose while driving and did over $ 3400 of damage to my truck. I call the owner of DISCOUNT TIRE and was told he would get back to me , it has been 10 since accident and owner is no where to be found. Do not trust Discount CAR in Katy . They don't care if their work is done well or so . It least a call would have helped . Reporting them to Business Bureau, and Small Claims Ct.

My alternator was making some questionable sounds, so I freaked out and went to where my dad had…read morebeen taking me for all our car troubles since I was a wee lad. I'm a creature of comfort. Most of the employee's English is lacking, but the front desk man handled everything like a champ. Speaking Vietnamese is necessary if you really want to articulate your issue. Prices are reasonable, especially when compared to the dealerships, and my car no longer makes weird sounds. The office is falling apart, but I can't complain with the small amount of time and money it took to fix my car.

Thomas toon good care of my Toyota Camry 2015. He did my engine and air filter as well as changed…read morebrakes on all 4 tires for $280. Took him 1 and a half days. Good service.

Excellent service. Very responsible. Great pricing…read more At first I didn't really trust this place but after researching and seeing they have been there for over 30years. I tested them out with something small but I couldn't do it myself. They not just tell fix the problem but they told me a cheaper solution (who does that?) After a few more time of fix my car. My family only goes to them now. They never try to up sell and do what is necessary. They stand behind their work with 30day warranty.

Good service, good actitud, respectful…read more They always try to help, you need is to be patient as they have many requests. Just need to talk with them to know what date/time works better, specifically if you need services beyond the regular oil change

I have been using Smith auto for close to 30 years. It is hard to find an honest mechanic, but I…read morefound one in Smith auto. I could not recommend them more.

A real stand up shop that's proved themselves time and time again. They care about their work and…read moreit shows! I paid an absolutely fair price and got relatively quick service for how popular they are in Katy. I even got a ride back home on a busy weekday. Thanks guys