I went here for a new battery. While it was installed they broke something and it cost me another $200.00 to repair at Yota pro! If you have a Toyota or Lexus, google yota pro and don't go to double your fucking price o Riley's auto parts. read more

I went to O'Reilly's today to have my battery checked on my car. First, he could not figure out how to open the hood. So when I showed him how to open it, he brought out the battery checker. Put on the battery cables and says nope your battery's fine. He didn't show me anything saying it was fine or offer or anything else. So I left and thought I really don't think he knew what he was doing so I went over to AutoZone and they checked it right away. Said the battery was bad and they showed me the calculations on how the battery was almost down to zero in power. I don't think that the gentleman at O'Reilly really wanted to do any work to be honest. He mentioned that when he couldn't open the hood he said, oh I really don't like to work on other people's cars and I think to myself you're in that business. read more

Came in for a battery test and my car didn't start in the parking lot after. David was great. No muss no fuss, took care of my car and replaced my battery. All done in less than 30 minutes. Thank you! read more

I had purchased a battery a few years before and very suddenly it no longer would start my car. I reached out and they told me to come down right away. They validated that I still had a year left on the warranty for the battery so they helped me with the replacement even installing it in my mini Cooper, which is no easy task seriously google it it's insane. I appreciate it everyone there for their professionalism and willingness to help. read more

I'm so thankful for Micheal he really went above and beyond to help my husband and I get our A/C back running cold. We pulled up so hot and by the time we left we cooled completely off!! Thank you so much Micheal! Great customer service!! Highly recommend this O'Reilly!! read more

Alfred was super helpful and kind! Helped me install my cabin and engine filters thank u! read more

Chris has no idea what he's talking about I believe that's his name. terrible customer service as well couldn't provide an answer over the phone read more

Very helpful staff. I went in the other day because I needed a new windshield wiper. The folks at O'Reilly were able to look up the replacement wiper in their system, explain the options available, and even helped me install on the parking lot. Top notch service and a very positive overall experience. read more

Called to see if they have a car battery they did. Asked them to install it the tall skinny guy was on the verge of crying when I asked to install it. He gave up half way, so I went to o Reilly a down the street and they did it and installed in half the time. read more

Joe was extremely rude from the second I called to see if they were open being 4th of July and rude as soon as I walked in. Other guy was no help. I had to have someone come jump my car in their parking lot because they were that useless. Edit to add: autozone was fantastic and had no problem helping change my battery! read more

Whoever the guy who "runs the shop now" in his words needs to be fired, genuinely one of the rudest human beings I've met in my entire life. I went in yesterday because my dashboard lit up like a Christmas tree my thought was okay probably a low voltage battery issue. So I went in and asked to borrow a scan tool to which the dickhead i referred to earlier said he would come out and scan it. He scans it and finds a litany of codes so I said can you check the battery, he checks the battery and says it's good (it's not wattage wattage was at 550 car needs a minimum 600) so I ask if he can clear the codes to which he says no and when I ask why he says (maybe if you were a little cooler I would have helped you out) I literally have never done anything other than ask for basic tools for things I would have done myself had he let me so I don't understand what I did. I went to autozone up the street and they helped me no issues told me my batter was bad replaced the battery and my car was perfectly fine. So as a final thought maybe if you were a little cooler you wouldn't be working at orileys at 50 with your bad haircut and lazy eye but no rather you sit there and try to lord over a 19 year old who had some car issues. I did end up going back and telling him to suck it but I feel like someone should hear about it. read more

The manager at this location needs a shout out. Walked in and needed a new car battery. The previous one I purchased from O'Reilly had a warranty on it that just expired a month prior. He still honored it for me which I really appreciated as I had just dropped 1200 on my car a week prior for another issue. Thank you again for your help!! read more

I believe Ivan helped me yesterday he had gave me the wrong oil and air filter not to mention he messed up my hood jamming it in so i wasn't able to get it out. but other then that he was supper helpful until i got home and realized none of my stuff is going to work for me to do my oil change. read more

Had to go in twice for my wifes and my own battery. They checked it to verify and also helped us swap it out. One time was at night and one time was in morning on my way to work. Very helpful and nice staff!! Honest and reliable. read more

Serpentine belt went out and I had no tools on me. Andrew noticed me struggling and lent a hand. With his help we were able to find a tool inside for the tension and get the belt on. Couldn't have done it without him. Thanks so much! read more

Helpful Service and Good Prices I stopped in today with some weak batteries in my F250 and they got me back in the road and even put them in for free. Looking forward to easy starting in the morning! The batteries were fairly priced and I am pleased with my experience. I like that I didn't even have to put them in myself! read more

I received excellent customer service tonight. My mom has a Versa Note and it needs special battery. I called a couple of places and places doesn't have the one we need. I talked to Austin at O'Reilly and nit only they have the battery but Also matched the price at Battery Plus. Austin also help me replaced the battery which was amazing since I don't know how to. Thank you Austin! You are our lifesaver tonight. read more

A parts store that actually knows something about cars ...amazing. They have been helpful made suggestions knowledgeable and great customer service. read more

I've been to O'Reilly a few times now and I give them two thumbs up. They are not the absolute cheapest place in town for everything, but they're pretty close. Plus. they provide excellent service. I bought some windshield wipers today and I had them installed within a few minutes of my purchase. I didn't have to lift a finger after I entered my pin on the card reader. They were out of my rear wiper replacement blades, but they are pretty rare so I won't deduct for that. This location is especially convenient for me, so I will be returning once the rear wiper gets back in stock. While there, I also witnessed a customer come in and have his check engine light issue diagnosed for free. That's a great service that I could see using in the future. read more

Very disappointed in the service today. Had my wife call this store while I was at work to make sure they had the right kind of Oxygen sensors in stock for my truck; I needed two. My wife was told there were two in stock but when I showed up this afternoon there was only one. I was told the were two that could be picked up at the Elliott location but I have to pay for them here. I obliged. But when I got to the other location they only had one. So then I had to limp my truck BACK to this location to get the other sensor. This happened when I bought the thermostat for my truck as well. You can't trust you're getting the right part the first time. read more

I had just bought a motorcycle that isn't running. Oh he must be mechanically minded I hear you say? No, not at all. I'm about as mechanically minded as the Tazmanian Devil with a hammer but decided it would be the way to learn. So anyway, now that I have set the scene. I walk in to this place needing oil amongst other things so I can get to work. Unfortunately I don't really know anything about oil, carb cleaning or anything I have volunteered myself to do for that matter. Luckily I was made to feel human by the guys at the shop and they were able to help me with some extra additional things that I needed too. I didn't realise simply asking for oil wouldn't suffice and there was more to it. I am very grateful for their help and also advice at the shop. I was made to feel very welcome and not an alien for literally having no idea what I was doing. I certainly felt the encouragement. read more

I sent my daughter in to the store in hopes they could help her with her battery, she was met by the manager Manny "I later found out" and he not only found the right battery for her car, but he took the time to take out the old one and put in the new one, all the while having my daughter watch and learn. Thank you for your help! It doesn't stop there, I had the same issue with my battery the very next week and of course I went straight to O'Reilly's. I met Manny and he serviced my truck as well. That is what I consider top notch customer service. Thank you again Manny!!!! read more

After a few visits this place is great. Each time we were greeted when entering. If it was not busy with other customers a sales person will come over and ask us if we need help. They really go out of the way to help and find the part we are looking for. This is the last resort store when searching for any part. We are starting to rethink this strategy. We are starting to go to this store first. It may be a little more expensive, but only by a few cents. The customer support though is 5 star! It is even next to Sonic, so that doesn't hurt either. read more

Steve had wonderful service and was a great delight and help! Got in and out in less than 5 minutes with my cabin filter I needed for my civic, awesome!!! read more

I needed a couple of fuses for my car to get the power outlet back up and running, gotta keep the cell phone charged. I researched online what I needed. I was going to order online but while I was driving down the street I thought "why not stop at the local store and keep the local economy healthy". When I stepped in and asked for what I needed the young man took off down an isle without a word. I went looking and when I found him he asked what type I needed. I did not know, the online handbook did not explain. 5 years ago this might not have been an issue because the person "helping" me would ask which car was mine and go right on out and help me find what I needed. No such luck. I wasn't sure if I should ask but since it wasn't offered I thought to myself "well, my online community can probably help", so I left. So much for trying to keep my money local. Guess what, a wonderful human being had a YouTube video with where to find, how to change AND a link to Amazon for the right part. The little effort not taken by your associate cost you my business. And I might have tipped him a fiver for his helpfulness. Buy your own Starbucks! read more

Very helpful staff that goes the extra mile to give ideas and solutions to your current project.

The young guy that works there has always been helpful. When I walked in he had just moped and reminded me that the floor might be wet, which was good to know because I was wearing sandals which don't do well on slick wet surfaces. He helped me find the right oil I needed and has always given me good feedback on products I'm buying. read more

Last night (Sept 27th) at 8:37pm (literally that close to closing time) my fiance and I had an emergency stop here. Three bolts from our tire came off while driving. This was the only place still thankfully open. My fiance got down and was helped by Austin, an employee. Austin went above and beyond for us (again so close to closing). He helped my fiance with full attention and care, no indication of impatience whatsoever. He checked out all of our tires just to be sure and helped find the bolts we needed. Then, he went a step further my recommending a mechanic shop to go to in the morning. It was as if this guys was our friend. We felt so welcomed and so safe after everything was said and down. I'm really happy we came here and that Austin was there for us. read more

I went in last Saturday to purchase a battery for my vehicle. Upon entry, we were greeted by Ed who asked us if we had purchased the old battery from there. Of course we could not remember so we proceeded to pick out the new battery and brought to the counter. Ed then looked up our number and found out that we had bought the old one their and that it was still on warranty. My bill went from being $130 to $2.16 all thanks to Ed. Great store and honest! read more

Worst experience ever. I came in and said I needed new windshield wipers and a cabin air filter and asked if they could order and replace them for me otherwise I would go to an auto shop that could as I do not like to do stuff like that myself - they said yes and then didn't have the air cabin filter in so they said they would order it and it would be there at 5 so to come back then. I came back at 5 they had me wait 30 mins then said it wouldn't be in for another hour so I asked them to call me when it was in and I would be back tomorrow. They left me a voicemail that it was in and so the next day I went back for them to tell me it wasn't there and it was never actually ordered even though I was charged for it... so they did the same thing "we'll order it it will be here by 5" I asked to come back the next day again - when I did it was in and they then said they wouldn't replace it and I had to do it myself after me already clarifying at the beginning that if I had to do it myself I would go somewhere else to pay... giant waste of time and money I could not be less happy Bill and Devon were the ones who poorly serviced me read more

Tested a battery twice and gave great advice, free. See details below, if you care to know what happened. Battery died on our car. Battery is only 12 months old but in this heat batteries don't last very long. The heat simply destroys them, quickly. So I jumped the car, drove it to O'Reily's and disconnected battery. Took the battery in, and a forbidding faced gentleman helped me. Despite his outward appearance he was very helpful. Not full of a lot of words, but nonetheless insightful! Battery tested fine, so they asked if the connection was tight? (It wasn't) They said re-connect it all, and drive around to charge it up for a while, and bring it back the next day to test under a load. I did that, and it was just the connectors. They even used two different load tested just to make sure. Great service & employees! read more

Horrible customer service. One guy working on a saturday. Stood in line for 15 minutes before I finally left. Patrick was taking a phone order instead of helping customers in the store. Go across the street to Autozone, the staff is willing to help and never stand in line! read more

I came he a while ago to get new brake lights for my car. The staff there are friendly and helped me find what I was looking for. The best part out of the whole experience is that they helped me replace my bulbs and made sure they worked. I will for sure be coming back here if I need anything else :) read more

Standing waiting to be served while plenty of voices in the back shop! They come out put Theo heads down and walk straight past waiting customers! Don't know what they're doing back there but they sure ain't making money!! read more

I purchased a 10" LED bar from this store, I wasn't so sure about the product so I asked the employees working what they thought about it. They mentioned an employee that worked there loved the product, so I made the purchase. Couldn't be happier, it looks great and super bright! The employed had first hand experience with the product which helps when buying aftermarket parts! Would definitely return to this store! read more

Usually an autozone customer, but don't hesitate to buy from or ask questions about anything at this store. Very friendly and helpful staff