When we took the van back to Dealer Automotive Services for them to fix it, some things were…read morebrought to our attention that they get the kit from Refer Van and Refer Van sent them a crappy kit to try and install. Even this last time Refer Van sent them crappy parts to try and fix it. We are appreciative that Dealer Automotive modified and add some things to make it improved.

Excellent service. I had a remote starter installed in my…read morenew car. DAS had it installed within three hours. It works great! Over the past 25 years, I've purchased remote starters for three cars from DAS. These people are very knowledgeable and professional.

This store has plenty of items that you need for your vehicle. I have shopped here four times and…read morewas able to pickup what i needed. I'm not impressed with the customer service though. Each time i have been to this location and tried to get any assistance the staff is very rude and non attentive. But i did notice that when my wife comes in the staff jumps up and quickly helps her out. So I guess i would only recommend this place if you are female and don't mind being hit on multiple times lol

Customer service is very rude and dismissive. Don't buy here is you expect them to honor warranties.read more

Friendly, efficient and honest pricing…read more I have an older Honda Element with a decent amount of rust on the chassis and the team confirmed that I wanted the service, even though there was a lot of rust

WARNING, WARNING, WARNING! If you've had this company install a trailer hitch, please get it…read moreindependently inspected. Fortunately we discovered our hitch had been installed improperly before someone was killed from the hitch and trailer detaching from the car at highway speeds. They had left four of the bolts that hold the hitch to the car loose. The lock washers were so floppy they spun when you touched them. The wire harness was incorrectly installed so that it rubbed against bare metal instead of passing through the factory supplied rubber grommet and was beginning to cut into the wires. Lastly, they forgot to heat shrink the protective shrink wrap that keeps the brake controller wires from getting wet, corroding short circuiting. All three issues could lead to injury or death. We have pictures of all the issues. BUYER BEWARE!

This store is wonderful. Lavel provides top notch, friendly, mindful customer service!read more

Great Napa! Staff is knowledgeable and friendly. If you need…read moresome "real car question help" ask to talk to Steve! He is a real gem and if he doesn't know he will find out. Only parts store I'll go to!

Has Smart Start installed at a different "SS Authorized" installer and was back 3 times in attempt…read moreto fix their problems. Took it to Marley and they first undid the others shops work and then reinstalled it correctly, the first time. Used them for required "recalibration" and had no issues.

I wish I could leave zero stars! They installed shocks (which were the same ones that cost $61.00…read moreat Walmart) and charged $400.00 each!! That's a 650% mark-up!! I looked up the model number. The truck rode worse after their work than before! Rip-off artists that act like they are doing you a great favor by giving you a $100 coupon. Steer clear of this disreputable business.

Some great reviews. I didn't need service, just gas. Swipe the card in the self service pump and…read moreto my surprise an attendant came out and asked if I needed help. I suppose not, wonder if these are full service pumps. Not seeing any signs I just did my own labor and they offered to wash my windshield. I haven't seen a service offer like this in a long time, probably before the employee was born! The pumps have plenty of space so we don't have to bend anyone's fender on the way in or out. Easy to exit to the ridiculously busy Rice Street.

Today my car was towed to Tom's because I experienced a flat tire while driving on the freeway…read more They serviced my car immediately by inspecting my tire. Unfortunately, it was not possible to repair the tire. They offered me options that were all reasonable. They were conscientious about my limited budget and offered to sell me a used tire. After removing my severely damaged tire they quickly mounted the tire. I so appreciate their quick attention and courtesy. I live out of town otherwise I would switch my business to Tom's!

The low tire pressure light popped on, as it tends to do in the winter, so I called over to NTCo…read moreand they said it was not a problem, they would be able to check it at any time. "Even if I can get there in 2 minutes?" I asked, as I work right down the street. And they said it was not a problem. This morning was colder than most and driving up to the door was a little confusing but it all worked out. I walked into their office and the man I had spoke with came right out and checked the tire pressure. He told me this was common in the winter, which it is but doesn't hurt to get them checked! Everything checked out okay and he sent me on my way. He said not to worry about any payment and I returned back to work. I was only clocked out for 7 minutes, so it was a fast check. My boss gets her oil changed here every time and loves them. They will take some competitor coupons and will call you when your car is ready.

Usually when you are a new customer the business attempts to make you feel welcome. I called 2 days…read moreprior to dropping off my car for an oil change.I showed up... the guy was very short with me. Asked if I had appointment. Told him I called and the person I spoke with took my last name and said drop off your car around 8: should be done by 2pm. The guy asked me again if I had an appointment. Which I said "I thought I did. That's what the guy told me" he takes my info. Asked for my car key. Does tell me when I should e expect a call. I had mentioned I had an air filter that I forgot to bring which he immediately says " we don't do anything that's not manufactured" how would he know if the part I have was manufactured or not? Pick up my car... gives me zero information on what was done. If there was recommendations on anything. Get in my car no sticker reminder for the next oil change. I guess they don't need new customers!?

Although they can service vehicles, their customer service leaves a lot to be desired…read more our family had two cars to be serviced, one because of battery problems and the other because of an oil change. We were trying to coordinate getting one done in order to drop off another. The first thing I was told, when going to the quick lane was that I would have to wait for the quick lane attendant to make an appointment. We were also asked if we had an appointment for the other car. When the quick lane attendant got there, I was told that they don't take appointments. They also don't need appointments for service. I am confused on why I would have to wait to make an appointment when they don't take appointments. I think the staff here needs to be on the same page.

This is the best place to buy used tough to find auto parts in the metro area…read more If you can't find any part for your car at other places, you should stop by. Very good prices. Clean and great service with reasonable prices.