My husband does the shopping here and he seems to like it so I'm giving it four stars! Ha Ha!…read more Just kidding!! I'm merely giving it four stars because as I sat in the car waiting for him to pick up an automotive item (which didn't take but a minute or two so they must be super fast in there), I couldn't help but notice the advertisements on the front door we were parked in front of! In my book, any place that advertises multiple ways to get a discount is the place to shop! AAA Discount, Kitsap Card AND, better yet, Military Discount! Love our local Westbay NAPA store!

Never reviewed an auto store before but hubby went in for new wipers and a new air filter... the…read moreguy followed hubby out (he wanted to see our truck... he's a Toyota guy!) and offered to put everything on for us in the parking lot. Great customer service! We will be back!!

Couldn't have been a worse experience dealing with them. They shipped me damaged boxes and…read moreobviously used parts; they blamed UPS and blamed Teraflex, but took no accountability. It's quite alarming that the owner is such a combative person, too. I had two shipments with 3 different parts; two arrived clearly used and with damaged boxes. I tried to call; their customer service agent was "too busy on another line" was what I was literally told, and was told I'd get a call back. I never did. Their customer service took 3 days to respond to emails, so I did a chargeback. They falsely advertised new goods for sale and sold me very obviously used goods for a premium. I'm under no obligation to appease them or work with them. They did a "return to sender" on my package that was set to arrive the day they did the chargeback. They're scammers through and through.

Ordered a Flatlink from Northridge 4x4, it was missing the snap ring. Contacted their customer…read moreservice via email, and they went above and beyond to make sure I was heard and spent a lot of time updating me on getting me the snap ring delivered, even though it was such a minor part. Thank you Samantha S. with their customer service! They were polite and courteous. Will order again from them.

I took my canopy off for the first time and then had some problems getting it back on. One of the…read moresupport arms on my Leer quadfold canopy was broken and the owner could not have been more helpful and professional in helping me get it fixed. He could have sold me a replacement, but it was an easy fix and he did it for me. Outstanding guy and the type of businessman that I want to do business with more in the future!

John was great to deal with, August 2025. Installation was very nice. They took care of all issues…read moreto my satisfaction. Sealing the bulkhead of my 2023 Ranger bed was very tricky due to the way Ford manufactured them. John and crew spent a lot of time and took great care of us. Great service! Will definitely do business with again. Thank you Guys!

We've been buying Kubota equipment from Kitsap Tractor & Equipment for several years and would…read morenever go anywhere else! Mallory has always been our sales person and with her knowledge and experience we trust her 100%. Bill the owner goes over and beyond. They have a lifetime customer with us! Thank you for your great communication, excellent customer service and outstanding equipment!

I have worked with Megan and the team and they have gone above and beyond to help. I would buy from…read morethem again.

Got off work late and missed my oil change appointment at the dealership. Stopped by Ridgetop Jiffy…read moreLube and they had me in and out in 15 min. Topped off fluids, air in the tires, and oil change for less than $150. Check them out if you're in the area

I'm very happy with the service I have received through multiple oil changes and safety checks over…read morethe past few years at Jiffy lube in Silverdale. The wait is reasonable and the drive through set-up well organized. I've always experienced friendly, helpful, knowledgeable and efficient service at this location. At my most recent visit I was especially impressed with the team effort, helpful communication, positive demeanor and genuine kindness of the staff. Assistant Manager Jason, and lube tech Misha were excellent and I was happy to recognize stand-out manager Rory from when I used to visit the Jiffy Lube in Sequim a few years ago--knowledgeable and very experienced!

Hi- we brought two cars in at the same time, Renegade for a repair and an old BMW for a downpipe…read morechange. Both vehicles were completed before the original eta and they arranged local driver drops and delivery. Guys were great and even came in on their weekend to make it happen.

I can't say enough good things about The Wrench! From the moment my husband walked in, John the…read moreowner and his staff was friendly, professional, and truly cared about helping me. They took the time to explain what was going on with my car in a way that was easy to understand, no upselling, no pressure, just honest work and fair prices. The service was quick, the shop was clean, and I felt confident that my car was in great hands. It's so hard to find a mechanic you can trust, but The Wrench has definitely earned my business from now on. Highly recommend them to anyone in the Silverdale area looking for reliable auto repair and amazing customer service! Thank you John for everything you did for our car!

If you want true honest people to work on your car go to this place Paul and Mike are just…read moreoutstanding! I highly recommend

Overcharged, didn't fix the original problem, took a long time, and spun me a tale of lies to…read morestring me along.