sold me the wrong item websites lists the wrong parts no returns after opening the package.read more

Larry was extremely helpful! I came in not sure if I had a bad battery or if my starter was going…read more I have two young girls, work six days/week and my husband is FDNY, so I am often alone. The last thing I needed was to be potentially stranded with a dead battery, or worse. He immediately got my car hooked up and recommended two different batteries for my car. I had also mentioned (under my breath to my daughter) that I needed to get a rear windshield wiper blade and while I was in the aisle, he came up and told me that he overheard me and had already pulled the blade for my car. I was stunned. I never expected to receive this kind of quality service, but feel like Larry and this entire staff of Auto Zone were my guardian angels for the day. After a quick 20 mins, I had a new battery installed and was ready to safely get back on the road. I can't tell you how at peace I feel because of the service I received from this Auto Zone (Warwick). Thank you, thank you, thank you.

ABSOLUTELY TERRIBLE -- THEY SHOULD BE ASHAMED OF HOW THEY TREAT PEOPLE…read more I leased my 2023 Jeep Wrangler from Annunziata Group- Warwick Jeep Dodge Ram in 2022, and within the first year the hardtop started leaking. Almost two years later, after bringing it back six different times and letting them keep it for weeks at a time, it still leaks. I've shown them many, many videos of it leaking. They've had every chance to make it right -- but they just don't care. The service department is a complete mess. They never return calls, and when they do, it's always empty promises and excuses. The service manager, Dan Wilkin, will lie straight to your face, and the owner, Justin Annunziata, refuses to speak to customers directly. Not even sure if he's the owner that's what I was told. Was also told Gilberto Rosario was a salesman later found out he's the finance manager who also is very dishonest and still never got back to me. Everyone hides when it's time to take responsibility. To make matters worse, every time my Jeep is picked up from service, it's left dirty, carpet soaked under the weather mats, with new scratches, and my dash cam unplugged and removed from the windshield. Strange to unplug the dash cam if you're being honest! It's completely unprofessional and makes me question what's really happening while the vehicle is in their care. The parts department is a nightmare, they all need to educate themselves was told my sun-rider top was aftermarket when I bought it from them!!! This dealership is unprofessional, dishonest, and completely unreliable. They act like once they've got your money, you're no longer their problem. After nearly two years of patience, it's clear they're just hoping I'll give up and go away. I wouldn't trust this place to change the oil in a lawn mower, let alone service a Jeep. Do not waste your time, money, or sanity here. Go to a dealership that actually values its customers and stands behind its work.

I purchased a used 2020 Ford F-150 with 81,000 miles from this dealership. After owning the vehicle…read morefor only 24 days, the check engine light came on. This occurred within the 1,000-mile used vehicle warranty that is standard in New York State. I brought the truck back to the dealership so they could diagnose the issue. I was informed that they could not repair it themselves and would need to send it to another dealership. After three days, I contacted them and was told that the truck needed a new catalytic converter. I was then informed that the dealership would not assist in any way with the cost of the repair. I was also told that management had been consulted and instructed the service department not to help resolve the issue. To say that I was disappointed with the initial customer service is an understatement. After this phone call, I followed up by writing an email asking very specific questions about the 30-day warranty I received, particularly to clarify what parts were and were not covered. Two days later, the General Manager, Justin, called me back to address my questions. Justin was extremely professional and considerate of my feelings and expectations. I honestly wish I had spoken with him first, because it was clear that he had my best interests in mind and genuinely wanted me to be happy with my purchase. After discussing the situation, he asked what the dealership could do to make things right. We negotiated back and forth and ultimately agreed that the dealership would cover the full cost of the labor and half the cost of the parts. I felt this was a very fair resolution and was happy we could come to an agreement. He also offered me a loaner vehicle while my truck was being repaired, which I appreciated. While the leadership of the dealership ultimately met -- and arguably exceeded -- my expectations, the service department still left me questioning why there was so little understanding or willingness to help from the start. I truly believe this entire situation could have been avoided had the initial response been more customer-focused. In the end, I am satisfied with how the General Manager handled the issue, but disappointed that it required escalation and a public review to get there. Strong leadership made the difference, but the inconsistency between management and the service department is something the dealership should seriously reflect on.

I've been a loyal, faithful customer for years now - and for a reason! These guys are THE BEST!!!!…read more - They are genuinely nice guys, and dealing with them is a pleasure! - They *really* know their stuff - repairs and maintenance are expertly done in a clean, organized shop (always a good sign). - They are honest to a fault. One of the first times I brought my car there, they took the time to explain two repair options at very different price points instead of automatically steering me toward the more expensive one. I chose the less costly repair, and while they may have made a little less on that job, they earned a customer for life! I simply wouldn't dream of taking my car anywhere else! If you're looking for honest, expert care for your vehicle, go to Fischer's. You'll be *very* glad that you did!!!

I've been using Fischers for over 20 years. They are the best auto mechanics I've ever used;…read morehonest, dependable, expert in every way.

Inspections- took 2 cars. Quick & easy. First time at this place. I will be back here again!read more

Your not getting what you pay for at warwick car wash, long long time customer for years , noticed…read morefor 2 ,,3,,, months of weekly car washes my wheels are absolutely filthy, after 40 bucks for a wash wheels should be pristine, turns out loader of the wash says owner wants wheel brush retracted for trucks???? Hmm that's funny ,wouldn't a car be affected by said wheel brush being a truck is taller ????? So basically if you have a truck Your wheels aren't getting clean due time the loader of the wash has Ben told by owner to retract wheels , SO BEWARE, OF THE OLD BAIT AND SWITCH AT WARWICK CAR WASH.

Had a 10 am appointment for a tire repair as I picked up a nail , When I arrived at Mavis I went to…read morethe desk and the gentleman behind the counter asked me for the license plate # of my vehicle after he looked it up on line he told me that my tire could not be repaired and that I needed a new tire ?????? I told him no Thank you and left . How do you know the tire cant be repaired unless you look at it first ! I took my car to Costco and the the tire was fixed . Do not go to MAVIS , if you want great service great prices and a fantastic warranty and are a Costco member go there for your tires you will be happy you did!

I had an oil change at Mavis in Lancaster, PA, and my Audi Q7 soon showed a "PLEASE DRAIN - Oil…read moreLevel Too High" warning. I went to Mavis in Warwick, NY, and Anthony, Cody, and Raul took my car in right away and fixed the issue quickly. They were kind, professional, and made me feel comfortable. Highly recommend this location!

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.

Went here on Saturday January 11th 2025 with my dad to get his truck inspected. Love the little…read morewaiting room for the guests as it has a pac man arcade game in which I was playing alot while waiting. It was actually really fun! Also listening to the bird chirp from his cage. They also serve coffee as well. And inspection went well too. Especially kudos because I accidentally left my cell phone there and they answered it and had me pick it up. I appreciated them.

We went to a dealership in Englewood NJ once and walked out the same day with a new car , all…read morefixed up with a lease, no money down, super cool experience. When we went to Leo Kaytes it was totally different. They said they just sell cars for cash. So we went looking and found much better deals on Subaru. They are always giving to the Warwick community and nice people. But, maybe could be better at the business end.

I have used this business for years and so have many in my community but after numerous issues like…read morenot capping oil tanks, faulty break work etc. many of us will not go there. Do you research and check morris county consumer relations and BBB before you use any business especially this one.

I can't say enough good things about Knights. They had me in and out quickly with my repair and…read moreeven provided a loaner car so I could run errands. The team is wonderful and professional. I highly recommend them and will definitely be back!