I recently has to replace my car battery and purchased a Super Start Extreme with the 3-year…read morewarranty. When I replaced my battery, I discovered that it was a - wait for it - a Super Start Extreme that my mechanic has put in two years and two months ago (I saved the receipt). I took the old battery into O'Reilly's, they verified that it was bad, and they refunded my entire purchase price. I expected them to prorate it, but they told me that the warranty was for a free replacement if the battery didn't last for three years. Way to stand behind your product O'Reilly Auto Parts team!

O'Reilly auto parts prides themselves on changing windshield wipers and replacing headlight bulbs…read more I went here last week. Stephen sold me a headlight bulb. I asked him to please replace it for me. I could tell he wasn't very keen on that idea so he came out (with attitude) and 1/2 heartedly pretended to open the area to replace the bulb. I could tell he just didn't want to do it. He said "yeah i can't do it" I asked if somebody else in the store could help me and he said no. I went across the street to AutoZone and asked one of the employees there if it was difficult to change the lightbulb out, an employee there said no it should take about 30 seconds. I told him I wanted to bring back the bulb to O'Reilly and buy one from him. He proceeded to let me know that they were out of stock for my car. he offered to replace the one from O'Reilly's for me!!!!!! He literally popped the area opened and replaced it in 30 seconds. I called O'Reilly's corporate office and I am hoping they took action.

Just leaving Autozone on Miller Valley. Tucker is a rock star in my book. Slaved away in a tiny…read morespace, replacing a headlight bulb for my car. They're always great here. Shaun, the manager, is just as helpful, and it shows up in his crew. Thanks guys!!

For a long time, I've relied on AutoZones for honest advice on batteries, windshield wipers, oil…read moreand such. This location is new, for me, and I'm a fan. The Parts Sales manager (Abraham S.), who rang up my oil purchase, volunteered to put it in for me and was very helpful with some good suggestions for keeping my car in safe condition. He even did a complimentary headlight glass cleaning and took time to explain a few important things about car maintenance.

Talk to any mechanic, auto parts store worker, or car enthusiast in the Quad Cities area about…read moreexhaust systems -- and THEY ALL refer you to Bill @ Arizona Exhaust Systems. [Encounter #1:] Had a loud rattle a couple of years ago that suddenly started and occurred thereafter driving over bumps & potholes, and assumed that something in the exhaust system had come loose. Bill took it for a test drive and did a full inspection, but was unable to find any issue with the exhaust system (turns out it was a brake shoe backing plate that had rusted out and come loose). As another reviewer had experienced, I insisted on paying Bill for his time -- but he refused any payment. [Encounter #2:] Ignored catalytic converter diagnostic codes until old Prius with lots of miles (nearly 300,000) was unable to climb hills or go faster than 35 MPH (owing to that converter becoming clogged and exhaust backing up causing loud valve noises). Anyway, Bill quoted me a price which I was thrilled with -- and when I arrived later to pick up the car (a little wait as he's so popular & busy), he said that the actual price was around $200 less as the labor turned out to be less than usual owing to the ability on my car to access & replace two components at once -- instead of the time often required to access both components separately & independently. Bill is a national treasure.

Fast, friendly, efficient, fair, knowledgeable, first rate work. I can't say enough about Bill and…read morehis crew. Restores my faith in mechanics and humanity!

For the second time I got a lung full of freon because they didn't evacuate the air condition…read moresystems in their cars. The dirt time i told them abs they said they fix it, this time I reported them to the epa and am not going back ever. That place is a danger to is customers and employees. Stay away

Stole my mother's vehicle she called and requested it back told them that it was not theirs or…read moreanyone else's but hers would not return her car to her went there cars dismantled sounds like somebody will be getting paid

It doesn't seem to matter where you are OReilly does a great job. The customer service…read morefriendliness and knowledge is very good. The prices are right and getting parts in are fairly quick. Ok here on the mainland it's faster obviously than Hawaii. But they are great. And don't try to give you the run around.

I was super (super) low on oil... I told Gage that I thought I needed 3 to 4 quarts. He said "let's…read morejust try one and see where were at." He came out to my car, checked the oil and put 1 quart in... And that did it! I appreciate the hands-on approach, and his service (as with all O'Reilly shops), was outstanding! Huge THANK YOU!!!

Just moved to the area and the car started leaking fluid searched the reviews and this place had…read moregood reviews. So we choose action automotive, SO GLAD WE DID, they are awesome, very quick to find the problem and fix it. Great price and didn't try to do unnecessary work. VERY professional and friendly place to do business with. I highly recommend them.

This was initially a Google Review . Action Auto Responded and this is my reply to their response…read more I can't do a review if i don't rate you at least one star! 0 would have been my actually rating! This might have been what you were you referring to in regards to your normal two step process that eventually became, the master mechanic was looking at the process the entire time. Normally, The two step process is as follows: Hand tightened lug nuts in a crisscross start shaped pattern. That seats the wheel evenly! that never happened. Then the torque at specs. You know as well as I do the mechanic never set the wheel properly. This idea of the experience mechanic watching does not make any sense. If he was watching, and he was not, that has no impact of physically putting the wheel back on! You write well an must have been a very good story teller in school. I give you an A for that story! You know as well as I do, that I did not travel over 5 thousand miles in one month. That would have been one long trip. So whoever logged those miles might be the same person who set the pressure on the torque! Not so good with math!!! Sir, I don't appreciate being called a liar!! The tow truck driver, who was supposed to tow the vehicle never did. I told you that was were the vehicle was going not was there. Where you made up me telling you was locked in a yard-- not!! The tow truck driver never showed up because he claims the truck he sent had to flat tires in the back. Action Auto was the main place I took my truck in 7 years, and you never told me to change the old bolts, so if you had a concern you should have told me. Specifically during the last time you did the job on my tire in May 2026. You make absolutely no sense! Additionally, you told me anytime you change or replace wheels it is a two step process. You told me you torque and then wrench it. Then you told me after I question the process on the video that the 2nd step was the Eric was standing right there the entire time. He did even look the direction of the mechanic the entire time. I don't want to go back and forth with you, but I will say your really lacked professionalism. If I was an owner of a shop and there was any possibility that my shop was the last shop to remove an replace a tire, and that wheel came off. I would have offered more than warrantied parts. However, you don't need to worry about me i am out- I really don't think you cared at all about me! The manner in which the vehicle wheel was put back on is in question! Plus your two step process you claimed was not done. Unless the Veteran mechanic looking away from the work an' a virtually set the wheel. He's good and I like him but he is not that good.

Every once in a while, a business really exceeds expectations, and this store is an example of such…read morea business. We were leaving the area after family visit and were scheduled to leave for Nevada at 9am at the latest. To our dismay our car wouldn't start. Luckily my husband was able to jump start our car, and we drove to an auto parts store. Three stores later, we were still looking, because none of the stores had our Hybrid car battery. We called this O'Reilly Auto Parts store and employee Ken was able to confirm they had our battery. His pleasant, professional attitude was a bright spot in our now 2 hour long delay. Ken assured my husband that he would save a battery for us. Upon arrival to the store, Ken even provided my husband with the tools to install the battery. When you in the midst of a car malfunction, this kind of service is very appreciated. Thank you for your help Ken!

Two days ago I had car trouble. Bad battery. Finally got a jump start and went to O'Reillys in…read moreChino and Steven was very helpful and knowledgeable. He was very kind to install my new battery in less than a half hour as I guiltily watched. I'm so thankful for Steven