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    Napleton Chevrolet St. Charles

    3.2 (21 reviews)
    Closed 9:00 am - 8:00 pm

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    8 months ago

    Rocco was a nice salesman great person answered all my questions about the car that I wanted to get I recommend him

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    Ask the Community - Napleton Chevrolet St. Charles

    Review Highlights - Napleton Chevrolet St. Charles

    We just purchased a 2025 Equinox and our salesman was Joey Dal Porto.

    Mentioned in 2 reviews

    Read more highlights

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    Hawk Nissan of St. Charles

    Hawk Nissan of St. Charles

    (11 reviews)

    My opinion as an ex salesman…read more Unfortunately about 2 weeks ago my car was totaled by a young girl. I couldn't drive for a week and even now I have reservations. Nonetheless I still need a car. I have been to several different dealerships. As a former salesman myself I can smell the scent of poo in every direction about a mile away. One dealership had a fleeting 0% that could disappear any day, just go poof like magic. I laughed in that guys face. One dealership tried to hit me with an MSRP deal even though we previously discussed the sale price and then wouldn't honor it. I walked out immediately, didn't even say anything. One girl told me that with even amazing credit I could get 10% interest rate, when my friend in the business told me with tier 1+ credit it was 5.99% for that manufacturer. The one saleswoman tried to convince me to buy now cause they had only one, when on their website they had several coming in. Now keep in mind all knew I was in the business as well, and still tried. Let's just say what I was smelling surly wasn't roses. Fast forward Hawk Nissan. Upon entering I simply asked to see the Rogue. The salesman who helped me was JOE. Joe was phenomenal!! He didn't try to sell me, he asked what I wanted to do, he helped me through the process and didn't try to steer me. He was so funny and kind, very honest and upfront! JAKE (from State Farm) no, but Jake the manager was amazing ! He didn't increase the interest, try to screw me on pricing, didn't glom the rebates. He just wanted to sell a car and I just wanted to buy one. To say this experience was a godsend in my nightmarish hunt for a vehicle is a bit excessive, however I couldn't be more grateful to these two with their assistance. I sincerely hope that whoever reads this review will give HAWK NISSAN a chance. I implore you to do so, and while you're at it please go see the dynamic duo, Joe and Jake.

    I purchased a vehicle from this dealer which upsold me warranties for my vehicle. I am now having…read moreissues with the vehicle, and I would like to use the extended warranty. After reviewing the paperwork, they provided no information for the warranty company, but had no problem charging me the $2,800. After attempting to contact the finance manager Tod Craft whom sold me the warranty, I received no answer back to multiple emails and also had my email blocked. I attempted to contact the service department for help, but didn't receive a response from them either. Seems like this dealer doesn't provide any customer service after getting your money. I will never be a customer at this dealer again, which doesn't seem to be a concern to the business anyway.

    Fox Valley Buick GMC - The supposed fix

    Fox Valley Buick GMC

    (87 reviews)

    I purchased a brand new black SUV from them, and by the time the dealership finalized the sale it…read morewas past closing. They ran the car through the car wash and my salesperson agreed that I could return it later for proper detailing, so I returned within 30 days. Upon arrival at 11A, Frank in the service department, acknowledged the type of service to be done and they kept me waiting for 3 hours only to return the car in the worst condition it was horribly smeared all over. Moreover, the dealership finance department held my large deposit check for several weeks, hoping that it would bounce. I had to call the manager and tell him to process the check. My salesperson was wonderful but the rest of them are not. I don't recommend FOX GMC.

    Well, the vehicle was taken into another dealership and here is what transpired…read more.. -The attentiveness and communication from this other dealership was light years ahead of Fox Valley Buick GMC -The vibrating issue was found to be tied to the 4WD Service Light Issue. There was an update needed which is supposes to take care of that issue. Fox Valley told us days before there currently was no remedy for this. -The squeaking brake issue was found to be caused by cheap brakes that were installed at Fox Valley. However, this was not really Fox Valley GMC's fault because that is what GMC was going to cover under warranty. However, Fox Valley GMC should have told us this constant squeaking noise was caused by low level brakes. -This new dealership also told us that our 6.2L V8 engine is now warrantied for up to 150K miles or 2033 due to the recall relating to propulsion loss. We were NEVER told this at Fox Valley GMC when they did the recall tests on the engine. They just told us they put in thicker oil and a new oil cap. I would have liked to have known about this new warranty on the engine as it now gives me piece of mind. -Finally, the new dealership we took the vehicle to immediately found Fox Valley Buick GMC's code scanner still hooked up to my vehicle. My wife didnt notice it but we have had a code scanner plugged into our car for weeks and Fox Valley Buick GMC probably doesn't even know its missing. Their Service Department people just forgot to take it out. It doesn't shock me.

    Napleton Chevrolet St. Charles - car_dealers - Updated June 2026

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