I had a great experience at this dealership thanks to Yuliana Hernandez. She was professional, transparent, and never made me feel pressured. She explained everything clearly and made the entire process easy. read more

Purchasing a car is great! Service, absolutely horrible, I made an appointment to have my car looked at. I was in contact with someone via email that confirmed everything and even mentioned the waiting room. I arrived for my appointment and the tech came out and said "you can't wait, we might not even get to the car until Monday". Not once was anything mentioned about this. I called the manager who stated well that's not the case and it might take up to 48 hours to fix it, which I understand. 48 hours to fix and 48 hours to even look at it are two completely different things. I'd avoid this dealership just because of the service department. read more

St Charles Chrysler Dodge Jeep Ram - Confirmation of waiting for the vehicle to be looked at. - Auto Repair Near Me - St Charles, Illinois

I hate coming here for service. Franco is e tremely rude. He's short with responses to questions and condescending. I'm here for a recall. He tells me they are charging a diagnosis fee to find out if its a warranty issue. My backup camera stopped working. A recall is out about backup cameras suddenly stopping working. Why wouldn't they tell me there's a fee when I scheduled the appt???? I'm so done with this place. Also don't get your oil changed here. You'll be here for hours on end despite them telling you it will only take an hour. read more

**Warning** Run! Do not buy a car from St Charles Chrysler Dodge Jeep Ram. Please avoid this dealership at all costs. This place is a scam! They will try to charge you an outrageous amount of interest for a car loan & get a huge down payment even if you have excellent credit. Also, do not let them run your credit report. They ran my credit on three separate occasions today, even though I only authorized them to run it one time. I now have to get these two fraudulent hard enquiries removed from my credit report. I wish I had never called them about a car. This place sucks. I spoke with a representative named Leila on the phone early this morning about a car they had for sell. I told Leila I had already been pre-approved for a car loan through my credit union. Leila immediately said they only do in-house financing. I should have hung up right then & there, but against my better judgment I proceeded. I permitted Leila to run my credit report one time because she said they would try to match the interest rate I had been approved for elsewhere. I have a credit score of 800, make over $100,000, pay my bills on time, & have long-term employment. So, I figured they could give me a decent interest rate on a car loan. I also spoke with the finance guy at their dealership, named Ash Holy on the phone after I completed the online loan application. Ash commented that I was "a rock star". I thought for sure they would be able to get me a decent loan based on my credit score & other stability factors. Nope! Leila then called me a short time later & offered me approval for a car loan through them with a 10% interest rate over 5 years. She was talking fast to try to get me locked into a bad deal. I immediately stopped her & told her that's ridiculous, especially given to my credit profile & other factors. She immediately countered, reading some script she had saying, "Well, you know the national car loan average is 5-7%.". I said exactly. So why would I pay your dealership 10? I told her no. Leila texted me later on offering me a 7.99% interest rate & $3,500 down for 60 months. I again said no. Needless to say I did not get a car from here, which is a good thing especially considering how they run their business. Unfortunately, I now have three new hard inquiries on my credit report from this dealership that tried to rip me off. I think St Charles Chrysler Dodge Jeep Ram tries to prey on people with a lack of understanding about car loan interest rates. They try to give you an outrageous interest rate to make extra money off people. That's why they don't do outside financing. It's so they can scam people. Thankfully, I own three other vehicles & will go elsewhere for my next car purchase. I will work with a trustworthy dealership in the near future that is on the up & up. Not a bunch of no-good scammers. read more

St Charles Chrysler Dodge Jeep Ram - Auto Repair Near Me - St Charles, Illinois

Not surprised to see they have a low yelp rating! Shocker! Especially after my experience and THEIR LIES!!! Anywhere other than here would be an exceptional place to buy a car!! Full disclosure, I called and even talked with the service manager, who told me he was sorry and wanted to make it right, (Maybe move on from this guy if you want to improve relations with customers) and gave them a chance to rectify and they did their normal dealership tactics that we've all come to expect. Dealerships wonder why there is no public trust? Look no further than the mirror. I walk into mostly empty dealerships every time I am there so there is no way they are to busy to be BETTER! My duty now is to warn others that this place does NOT CARE ABOUT THE CUSTOMER THEY ONLY CARE ABOUT THEIR BOTTOM LINE! (Most do) SAD! They are uninterested in changing anything. BUYER BEWARE!!! read more

(10/10 Experience!) I recently bought a car from Saint Charles Chrysler Jeep Dodge Ram, and I cannot say enough great things about my experience with Bobby! From the moment we pulled up, Bobby was already outside making sure the car was spotless and ready for us to see. The entire process was smooth from start to finish. Bobby's years of experience and knowledge--especially when it came to Jeeps--really showed. Any question I had, he had an answer (or found it right away). When it came time to talk numbers, it was refreshingly easy compared to past dealership experiences. What stood out the most was that Bobby never felt like a "pushy salesman." Instead, it honestly felt like talking to a friend who wanted to make sure I was taken care of. He got all the paperwork done quickly and made the whole process stress-free. The dealership itself was clean, welcoming, and friendly, and together they helped me find my dream car--even if it was just a little over budget, it was worth it. If you're in the market for a new car, I would 100% recommend asking for Bobby. He's the kind of salesman that makes you want to send all your friends and family his way! read more

Another amazing experience, getting a second Wrangler. Dealt with Angel this time, they all went above and beyond & very very happy, yet again! Thank YOU!!! read more

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Ask for Kain! I've bought a fair number of cars in my lifetime, and I've never had a salesman more eager to take care of the details than he was. From making sure our new van was washed and ready to following up on any open questions and making sure we were comfortable in the showroom, he made the buying process as smooth as possible with his calm and caring demeanor. I wish every salesman operated this way! I recommend Kain without reservation. read more

I had a great start with this dealership. The sales manager and sales rep were helpful. But when it came to financing and paperwork, the numbers didn't match what I was originally told. Rebates were changed, extra costs added, and the transparency I asked for upfront wasn't there. I returned the car a week later, which they accepted. I'm grateful for that, but I'm now left without a vehicle and feel like I wasted my time. On top of that, they entered the wrong Vin number on my lease return, and it wasn't reported properly to my creditor.If I hadn't followed up, it could've led to late payments and credit issues. It could've been a smooth experience, but I wish they had been more honest and easier to work with. read more

We were sold a Dodge Durango in the winter with a bad (or going bad) A/C, although it was sold to us in January, so we did not know. For the first few months of the first summer, it worked fine but then stopped. We had the warranty, so we brought it in to get fixed. They said they fixed it. It started feeling colder for a couple months but with a weird smell, then it stopped working again. So, we went back and said it wasn't working again after a few months of suffering through barely working a/c. They said that WE put in the wrong refrigerant, so our warranty was void, which we did not. I have a feeling THEY might have. At the end of the day, this Dodge sold us a car with a bad a/c from the start, and we paid for the $5,000+ warranty and they did not fix it. We still do not have A/C 5 years later since we cannot afford it. This place is a SCAM. I also have a friend that said her parents were scammed by them multiple times. read more

I give Bobby five stars for helping me with my car. He was very professional and kind and super easy to work with!!!!

$680 for a wrangler battery. Not ethical, not responsible. Every time is a bad experience but this is just taking advantage of good customers with very few options nursing a dying battery. read more

I worked with Angel. Great customer service! He was respectful and the process went smoothly.

They don't give updates and no call backs. I had to call multiple times and they just forward me straight to voice mail. I don't understand why is so difficult to get an update on my vehicle. read more

Don't bring your KBB Instant Cash offer car here. I spoke with Cameron on the phone and he was friendly and helpful. He told me to bring my car in for an estimate and he'd take a look. Unfortunately I had someone else appraise my car (Lenny? Larry?). He was condescending and I got the feeling that he thought I was wasting his time by bringing in an older vehicle. I was offered more for my car from Peddle--a service that tows away non running junk cars. Regardless of whether or not he thought his appraisal was accurate, you should still treat every customer that comes in there with respect. Even though I brought in an old car for an appraisal, I'm in the market for a new vehicle--and I definitely won't be shopping for one here. read more

Buyer Beware... I should have walked out when the sales associate had me email my proof of insurance to his private email account because he was locked out of his professional account. This dealership scammed me out of THOUSANDS of dollars by signing me up for a paint service I did not request when I bought my brand new Jeep Wrangler. The associate spun it as "dent protection" and did not disclose the additional charges of a Mopar Package. (Shame on you, Jimmy.) When I contacted the dealership, they wanted me to drive an hour to their location to talk instead of handling business over the phone. When I called them again, the manager, Alexis, ghosted me. Now, it has been months, and I have not received a refund, and I am receiving mail stating that my vehicle is no longer eligible for a paint job I never signed up for. My experience with St. Charles Jeep has been beyond disappointing. The dealership's lack of transparency and misleading sales tactics resulted in my being charged $2,500 for a Mopar Package I did not want or need. This experience has left me feeling scammed, and I urge others to be cautious when dealing with this dealership. St. Charles Jeep needs to significantly improve its customer service and ensure that all sales practices are clear, honest, and transparent. read more

Consistent exceptional service every time. They understand their customers needs and their vehicle needs. Repairs were quick, efficient and on time. read more

Service was great they resolved my issue first time, professional staff, will go back.

I decided I was going to purchase a new Jeep, and trade in my Wrangler. So, I looked around and found the model and trim level I wanted. I reached out to the St. Charles Jeep dealer, and began emailing with them. It was confirmed that the car was in stock, the price online was accurate, and most importantly, there were no required add-ons. I did the online KBB "instant cash offer" which said there was an offer for a little over 17K on my Wrangler - which frankly was low - but I figured they needed to lay eyes on it first. I took the hour and a half long drive out to the dealership, brought my gas-guzzling Wrangler, and met with a salesman. They started the appraisal for my car, and I went over the details for the one I wanted to buy. This is where it started to go wrong. First, despite asking and being told in advance about the "add-ons" being optional, it turned out that was a lie - to the tune of a few thousand dollars. Then, they came back with a laughable amount for my trade-in - $14,000. (I say laughable, because I did, indeed, laugh). Thinking it must be a mistake that they went down from the KBB cash offer, instead of up, I spoke with the used car buyer. It became apparent they were serious. So, I walked out. - I'll leave a picture of what they think a $14,000 Wrangler looks like (it has about 78K miles, mind you) Next day, I bought the same model and trim from Elgin Jeep - and was given a more fair $22,000 for my trade in. (In fact the Jeep in Elgin was a few hundred dollars less). So, if you have more money than common sense this may be the dealership for you. Otherwise, heed my caution, head up north a bit and save yourself the time and money. read more

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Visited a week ago Friday 9/16 to look at new cars, to trade in our 2016 Jeep Cherokee. Met with Dave Z. super nice, test drove a couple of cars and answered all of our questions. We didn't buy then but shared we'd be back. They were not super pushy and respected that we weren't ready to buy then. Received two follow up emails to check in but again nothing pushy. Back again today 9/23 ready to buy. Dave and his team worked with us to find the best deal for the car we're interested in - 2022 Grand Cherokee. They weren't super pushy or overly salesy we just worked through the numbers and options together to find the best deal. We'll be walking outta here with a new car. Thanks Dave and St. Charles Jeep team! read more

St Charles Chrysler Dodge Jeep Ram - Auto Repair Near Me - St Charles, Illinois

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We worked with Jimmy Jaskoske to lease our new hybrid Jeep Cherokee and he was phenomenal. He listened to our wants, needs and budget and he found a perfect match. My husband and I are very pleased with every step of our experience here. Sam in finance was also very easy to work with and also listened to everything we needed. Would absolutely recommended this dealer, Jimmy and Sam. Thank you Marco for the recommendation! Editing the review to say we loved the first lease so much, we came back to Jimmy to lease a Wrangler for my husband two days after the Grand Cherokee. Everything seamless again, no hassle, everyone as friendly as possible and he is happily driving away with the top off. Thank you again, Jimmy. You've created life long customers. read more

St Charles Chrysler Dodge Jeep Ram - Car - Auto Repair Near Me - St Charles, Illinois

Bought my van there had a breakdown, no loaner no rental . I had the extended warranty. Just not happy and feel unappreciated!

this is the first time I have been here. they are very nice keep you informed of what is happening. o ly issue I have is pricing they are more expensive the. other dealerships I have been too unfortunately they are the only place I could get my Jeep worked on and they know this so they over charge for service. other than this it is a good place everyone is friendly. read more

I just purchased a used Durango from St Charles CDJ. The staff was great to work with. Amir was patient, thorough and best of not pushy. He listened to what I was looking for and made every effort to accommodate my requests. There were a few bumps along the way, but we got through them. John in finance was also great as had to bear the brunt of my frustration and did it professionally and with kindness. The managers were also great to keep everything moving. Overall it was a great experience and will recommend to anyone! read more

Amir my salesman was great. Very knowledgeable about the vehicle. Would recommend him to anyone going to buy a vehicle from St. Charles Jeep. read more

PLEASE READ!!!!! I am an Active Duty military personnel that is stationed in California. I'm originally from Illinois and that's why I got a truck in Illinois. It has been 106 days since I got my truck. I have NOT gotten my hard plates yet because THIS Dealership messed up and put my truck as a passenger plate and not a truck plate. Why would they do that you ask? I'm pretty sure everyone working there has a lower IQ than a 6th grader. I've been in contact with Louis and a couple other people. It's hard to keep track of them because they are bouncing me between them all. All of them have done nothing but straight up lie or buy time. My plates expired a couple weeks ago so now I am in California paying for a truck that I cannot drive. Now the story gets even better, remember I've only had my truck for 106 days and my check engine light is already on!!!!!!! And every time I call them I get a "they are all with customers right now" so either they are the best salesman in Illinois or they are straight up not telling the truth. And judging on their 3.0 stars I'm gunna go with they don't know what the hell they are doing. DO NOT GO TO THIS PLACE!!!!! Do NOT CALL THIS PLACE!!!! DONT EVEN LOOK AT THIS PLACE!!! Attached are the pictures of the people I talked about. If you see them.....run And Luis if your reading this please call me back, iv been trying to get ahold of you read more

St Charles Chrysler Dodge Jeep Ram - Auto Repair Near Me - St Charles, Illinois

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"Blatant sexism and a clear attempt to take advantage." I've been to this place before and had great experiences in the past, but unfortunately, things took a disappointing turn during my most recent visit. I've dealt with condescending behavior at car dealerships before, but this experience really takes the cake. I brought my car in at 7 a.m. with an initial estimate of $342 for an oil change and possible battery replacement, which seemed reasonable at the time. Fast forward to 4:45 p.m. (15 minutes before the salesman was about to leave), and I get hit with a new cost of nearly $1,700 more--bringing the total to over $2,000. I mentioned I was having issues with the radio, likely due to a dying battery, but they insisted that both batteries were faulty (which wasn't the case, since my car started just fine, my car would not start if both did not work). They even suggested my entire radio needed replacing. It felt like they were trying to charge me for things I didn't need, with a ridiculous price tag to match--over $480 for a battery that typically costs around $200. To top it off, they charged me $189 for a diagnostic test--something that should've been $50-$100 at most. They also claimed the $189 was half off, which made it even more ridiculous. When I pushed for explanations, I was met with dismissive responses like, "That's just the way it is." Both Paul (salesperson) and Mike (manager) were rude, condescending, and outright disrespectful, which felt like a blatant attempt to take advantage of me, as a young woman, thinking I wouldn't know any better. Long story short, this was a clear money grab. I paid the $189 and walked away, but I'll never return and will make sure others know what kind of treatment they can expect from this place. read more

Disappointing Experience and Unprofessional Conduct - Buyer Beware I recently had a very disappointing experience with St Charles Chrysler Dodge Jeep and Ram while trying to purchase a used vehicle, and I feel it's important to share my story to warn others. Deceptive Pricing: The vehicle I was interested in was advertised at a certain price on their website, and I specifically confirmed this price with Alexis when I scheduled my visit. However, when I visited the dealership during my appointment, after showing me the car, the salesperson Dan returned with a printout that listed a price $5,000 higher than what had been advertised, and informed me that the pricing was already discussed with you. The printout also included unnecessary add-ons like wheel locks, which were described as "required." I asked for the manager and used car manager, Alex, during negotiation of $5350 above advertised price, Alex drew two arrows on a piece of paper--one pointing up and one pointing down--indicating that he would try to increase the price while I needed to try to lower it. Despite my objections, Alex insisted that the car's value was higher than what was listed for sale on their website. Although he eventually reduced the price and removed the $350 charge for wheel locks, I still ended up paying more than the originally advertised price. Questionable Service and Inspection: I was informed that the car would undergo a 165-point inspection before I could take it home. However, when I returned to pick up the car after few days, it had been driven 12 miles, and the inspection sheet provided was completely vague, lacking the detailed checks I expected (such as battery and tire condition). This lack of transparency was quite concerning. High-Pressure Sales Tactics: Throughout the entire process, I was subjected to high-pressure sales tactics. Dan tried to sell me paint protection for $2,000, and the finance person aggressively pushed a 3-year warranty priced at an outrageous $7,000. I declined both, but the experience left a bad taste in my mouth. Terrible After-Sales Support: The dealership initially agreed to contact the previous owner to obtain a second set of keys and assured me they would send the vehicle-specific user manual. However, I was later informed that the previous owner did not have the key. Despite following up with Dan several times, I still haven't received the user manual, which I will need soon when I replace the battery to reprogram the audio system. During the inspection, I also pointed out to Dan that the tires were from 2019. Although they still had some tread, I mentioned that they should be replaced due to their age. Dan assured me that the car would go through service, but when I picked it up, the tires had not been replaced. The very next day, one of the tires blew out. When I contacted the General Manager, Sam, to inquire about any potential coverage and to question the quality of the inspection, he was extremely rude. He abruptly offered to take the car back, questioned my driving skills, and informed there was 20 leads for this car and then hung up the phone. Later, I received an email from Alex demanding to wire $1,200 for mileage and shipping costs to return vehicle. This level of unprofessionalism was truly shocking. Neglected Maintenance: I decided to get the car independently inspected and discovered significant issues. The tires, which should have been replaced, were five years old as i mentioned Dan, and the battery was nearing the end of its 5 year life, and a/c was not blowing cold air and needed recharged. These are issues that any reputable dealership should have addressed before selling the car. Conclusion: My experience with St Charles Chrysler Dodge Jeep and Ram was a nightmare from start to finish. They displayed unprofessionalism, used high-pressure sales tactics, and showed a blatant disregard for customer satisfaction. I strongly advise against buying a vehicle from this dealership unless it's an exceptionally rare find. Be prepared for the possibility of a significant price hike and a lack of transparency regarding the vehicle's condition. Buyer beware--this dealership is not worth the hassle or the risk. read more

Excellent sales dept. Jimmy and Luis were great and professional. Helpful and no pressure. They got me the vehicle I wanted and were very fair with making it affordable. We have leased and purchased many vehicles from them. Highly recommend. Finance Razi was quick and explained everything. Ask for Jimmy he's the best! 2023 Jeep Grand Cherokee L Limited. read more

St Charles Chrysler Dodge Jeep Ram - Auto Repair Near Me - St Charles, Illinois

Great dealership. Friendly and helpful staff. Salesman (Jimmy) met me curbside. Worked with us throughout the day and in the end we drove away with a great car that whole family LOVED and for less than I was previously paying per month. Can't say enough good things about the staff. Definitely recommend this place. Best part was when my kids got to ring the bell at the end with the celebration confetti flying. Never seen that before and is something I'll never forget. #stcharlesjeep read more

St Charles Chrysler Dodge Jeep Ram - LOVE our new Jeep Grand Cherokee Overland. - Auto Repair Near Me - St Charles, Illinois

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We didn't have any intention of purchasing a new Jeep Wrangler the day we went to test drive one. However, the sales associate we met, Szymon Bak, was so kind, patient and very knowledgable. He was able to answer all questions throughly. We had poor experiences at other dealerships, but this dealership was kind and patient with us. If you're searching for a new vehicle, I would highly recommend this dealership and most definitely recommend the sales associate, Szymon Bak! read more

St Charles Chrysler Dodge Jeep Ram - New 2024 Jeep Wrangler Sahara! - Auto Repair Near Me - St Charles, Illinois

July 17th, 2020 I received my first car from this dealership. With the whole pandemic being a new thing back then, the car was a great price. The car is a Dark/Charcoal Gray 2014 Dodge Charger 3.6L SXT with AWD for around 16K. For reference, this trim package 6 months to a year later was selling from 25K to even 35K. It was a great experience for me they even played my favorite song after the purchase was finalized. I promised I'd make a review and it's coming up on 3 years so...Here it is: Although the car's interior wasn't the cleanest at first, since then this is the best daily driver and car. Every car that age (coming up on a decade in a year and a half) is bound to have issues, yet I've only had two issues: - A replacement of the Actuator. - Recently a Left-Rear Wheel Sensor that went bad. It has gone into the shop less than any of my family member's brand new cars. Truly the definition of a reliable car. From -10 to 100 degrees Fahrenheit, I never have to worry about the car not starting. Since I got the car I got rid of 2 of the 3 door dents out, replaced the very bad halogen headlights & fog lights and replaced them with very good LED's, installed a Dashcam, and I bought very cheesy Puddle Lights that say Dodge Charger whenever you open the door. None of these "mods" had any affect on the car, especially on the battery that came with the car. I will keep this car completely stock and may buy a few more little goodies that I can easily revert. As much as I want to go fast in this car and do anything a teenager and now a 20 year old would do, I have a clean driving record and drive my car with respect, so I think my car is thanking me. This dealership gave me a perfect car and all I had to do was the rest to keep it in great condition. Since I am a Michigander, I doubt I'll drive all the way down to Chicago to buy another one from here, but I'd highly recommended this dealer to anybody in the area or looking for a great car, at a great price, that will last you a long while. Hopefully this car lasts a long time, I plan on keeping it! I didn't forget about the review, just wanted to take my time to see how the car would do after a few years, it didn't disappoint and look forward to driving it for many years to come! Thank you to this dealership for making my first car buying experience a very memorable one and for making all of the memories after that possible! Best wishes, Jake read more

St Charles Chrysler Dodge Jeep Ram - My first car: 2014 Dodge Charger SXT - Auto Repair Near Me - St Charles, Illinois

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I leased a Jeep Renegade in 2021. The sales team was great but the talked me into paint sealer etc. etc. This was a joke as I had to take it back several times for the sloppy work and finally gave up. I've had it in for a transmission shifting problem twice in the first 6000 miles and now at 9000 it needs work again. I called for an appointment but because my oil change is free and the transmission warranty work, they want me to wait 3 weeks because they don't have a loaner available. The service department here is the worst I've ever delt with. I would not recommend anyone buy or lease a car from this dealership. read more

Had a very poor experience with this dealership when attempting to purchase a vehicle advertised on their website. This dealership advertises on their site that 'The Price You See Advertised - Is the Price You Pay' - That was certainly NOT our experience. We were looking at a 2023 Jeep Renegade Limited that was advertised at just under $26K - also listed with only 4015 miles. We reached out to schedule a test drive and when we arrived to test drive the car, we were told that it was considered a service loaner car and currently being used by a salesperson. Once they located the car for the test drive we noticed the car actually had approx 6900 miles on the odometer. We mentioned to the salesperson that the website indicated much lower miles. They admitted that they had NOT updated their site in quite some time. After the test drive and some consideration, we indicated that we were interested in purchasing the car and asked if they could consider a lower price for the car since the mileage was higher than advertised. The salesperson and manager indicated that they believed that would be some they could consider and would most likely possible - but would need to get back to us in a couple of days as they would need to speak to their general mgr and they would be closed for the Christmas holiday and would be able to connect the general mgr until after the holiday. They promised to get back to us first thing after the holiday - that did not happen. The day after the holiday, later on that day we called to follow up (since they did not reach out to us) and got a completely rude/abrupt response that they would not consider lowering the price but actually increasing the price to $27,250 (another $1250 above the advertised price). They indicated there would be no further negotiations and pretty much told us that was the final new price. Besides being shocked at how rudely they delivered this news to use, we were disgusted and walked away. They lost a cash sale. They had updated their website with the new price but did not update the mileage of the car. Please note that as of this post, the mileage is still showing at 4015 miles. We have screen shots of the car listing prior to the price increase and after the price increase. We plan to file a claim with the BBB and dept of consumer affairs for false advertising. Just unacceptable business practices in my opinion. My recommendation to anyone working with this dealership - BEWARE! and be prepared for some questionable sales practices. BTW, we had a much better experience at Larry Roesch Jeep and I would highly recommend them. read more

Had a great experience with Jimmy and the whole team at St Charles Jeep/ram Definitely recommend getting a car from them !! read more

They really care about their costumers, the GM is genuinely good at keeping the costumer happy and taking care of their need even is sometimes they are unrealistic needs. read more

After driving for 4 days across the country my old Jeep left me with a heater that would not turn off and an AC that would not work. I have the deepest gratitude to Service Advisor Ted Baker. He for acquired the only part left in the US to repair my vehicle. He made sure I had a rental car, and he cleared the way for my vehicle to be repaired in a timely and cost efficient manner. A big thank you goes to clever mechanic that fixed a very difficult problem. Another thank you to everyone in the service department for their professionalism and politeness. St. Charles CDJ goes above an beyond. read more

Szymon was a great sales man! Definitely was able to connect and help provide all that was needed! No pressure, great negotiation, great timing. Was truly helpful and a great person overall! read more

St Charles Chrysler Dodge Jeep Ram - Auto Repair Near Me - St Charles, Illinois

Went in to have a fuse replaced on my 2019 Jeep Grand Cherokee and while waiting I was just browsing the new Jeep Grand Cherokee and met Szymon Bak (salesman). He is such a personable young man. I ended up spending several hours with him. He went above and beyond to show me the different models and features on each and literally putting them side by side so I could physically see the differences. I did not go in with the intention of buying a new Jeep but I had been thinking about it for a couple weeks. I drove out of there with a brand new Jeep Grand Cherokee Summit Reserve that had everything I wanted on it. I would highly recommend Szymon Bak if you are thinking of buying a new vehicle from St. Charles Chrysler Dodge Jeep Ram read more

I recently purchased a 2023 Chrysler 300C from St Charles Chrysler. The sales person (TommyKendall) is top notch! He's knowledgeable, professional, patient and actually listens. If you are in the market for a car, I would highly recommended at least a visit. read more

St Charles Chrysler Dodge Jeep Ram - 2023 Chrysler 300C - Auto Repair Near Me - St Charles, Illinois