We had an issue with our brakes while passing through Columbus. We pulled into Big Mikes at 4:30…read morepm, Mike took it for drive, repaired in a short time and charged us nothing!!!! Wow if only we lived in Columbus, that's how business should be done. His receptionist was kind and friendly and the facility was so clean We totally appreciate you guys!!!'

We have been bringing our vehicles to Big Mike's since the shop opened (2015 I think). We have been…read more100% satisfied with the work, advice, and treatment we've received. Even when we didn't like "bad news" it was clearly and patiently explained in detail in normal words that we could understand. No "up-selling," no pressure. We trust Mike's so much that when I broke down in Oconomowoc, I paid the extra $$ to have the car towed to their shop. All the guys are great, Diane is super friendly.

We have had them do work on our Monte Carlo and Trailblazer. Great work, very friendly and they…read morekeep you up to date on the progress and check to make sure things are good after you go home! Highly recommend!

My Tahoe needed some major work after an accident while passing through the area. I had never…read moreheard of Frank Porth; it was the nearest place for a tow. It was a totally positive experience from the initial towing service, through analysis, estimates, work, and delivery. The best body shop experience I've had by far. Craig in the body show is great. He takes calls, and even calls or sends email updates - with pics of damage and progress! And they did GREAT work.

purchased $30K SUV a week ago. 2018. Sales person Ben I believe was very good. Actually made my…read moreexperience enjoyable, but he had a lot to do with it. Had 20K miles and a has a few months left on new car warranty. Dealer paperwork indicated the vehicle was inspected. But day when Ben had off, I was passed off to 2 other sales persons. Under hood, the battery looked like a bomb had gone off around it. Corrosive material coming off battery and scattered. Then after test drive I indicated the collision warning system and intelligent cruise was not working. After being told it did, they admitted it didn't. Ben got it to local Nissan dealer who repaired it same day. Canadian Murano had dual temp indicators reading in Celsius, and I asked to change it for me, and was told it was still under Nissan warranty. So I scheduled it to go in. I couldn't find a way in settings to change it. Maybe Countryside knows something I don't? Verdicts out. After I purchased SUV, I got an uneasy feeling. At 66 years old. And a man that has bought many cars new and old, I didn't feel good about this purchase and still on fence about it. Buyer beware. I hope Countryside helps with any costs if new factory warranty doesn't apply. After a week I also discovered the digital speedometer doesn't match the stick speedometer on gauge, about 3 MPH difference, hmm. Nissan appointment soon, and I will update this review if I get support from Countryside if I get stuck paying on anything not covered under NISSAN warranty. My wife and I were lead to believe all is covered under new car warranty. Just take it to Nissan. Uneasy feeling yet. Will be going back to Countryside for service to discuss what Nissan tells me. Not positive Countryside sets cars up with customers in mind. Why not have it taken to Nissan dealer and have it ready to sell. They were asking top dollar for it. I'm not sure if they were honest when I asked questions about this SUV. Lastly insist on a Carfax, not what they give you (Auto Check). Hope I have helped. I really thought going to a this friendly looking dealer could be a enjoyable experience. When you ask a question you should expect an honest answer. Maybe stick with Zimbrick, to me very reputable. I will update this review. And will change review and stars if needed. Had a sit down with Sales and GM. Result was they might be able to find a similar SUV built in US and trade this one out.

Thoroughly unimpressed. My salesman (who I will not name) seemed to be bothered by my questions…read moreabout the truck. Upon inspection under the hood I asked why it was so dirty, I was told "what do you expect, it's two years old". Not sure if this guy smiled in the hour I spent with him. Very unfriendly and cold. After purchasing the vehicle, I realized they left the truck half filled with gas, low windshield wiper fluid and engine coolant. It feels as if there was no attention to detail before sending me off in it. While the finance manager and sales manager were both great, it's not enough to make me go back. Do not recommend. UPDATE: After calling the number listed in the comments from Countryside. I had to explain my situation to three different people who clearly had no idea what I was talking about. After speaking with a manager he said he wished to speak to Vince and he'd get back to me ASAP. Three weeks later, two unreturned voicemails and an email later, hope is lost. Should have taken my business elsewhere.

This place was so helpful and professional! If you have a roadside emergency I hope you are lucky…read moreenough to be nearby.

Took my car in and received a quote. The mechanic exceeded the cost of the repairs by 1000.00. It…read moreis a very old car so we certainly had no intention of putting that much money into the vehicle. He didn't get approval beyond the quote but we paid the bill regardless. Why do this to a reliable customer? Certainly never stepping foot into that garage again. Lost a good paying customer. It really is a shame.

Terrible service and owners. Purchased a truck from them and paid for title and registration just…read morefor them to rob me out of 400$ and now I still have to register it.

From the owner: We guarantee to beat our competitors by $25!read more

Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.