Customer service is all over the board. They pressure with immediate pricing. Not a fan read more

After reading a bunch of other reviews i went in with limited expectations but i got my wife all fitted for riding . Nathan was really helpful with everything we needed and worked with me in price to get me to a spot where i was happy with it when i left . Had a good experience and will be going back for the kids gear soon read more

Ben JJanin is a rock star who is well versed and passionate about his customers needs. Such a pleasure to work with. I " Really" recommend chatting him up. read more

Terrible service. Spent 25k only to return my sxs after only 1 ride. They had it for a month. Never once reached out to me with a update. Didn't overnight my parts. Didn't get an apology for my time to deal with this. Spent $350 a day on a planned sxs trip due to not having my brand new sxs. Didn't offer me anything to make it right. Poor service, poor ownership, poor service department. read more

Went back today to Nash power sports for the service side. They were very thorough and the bill was better than I was hoping. Stephen was my advisor, very helpful, and courteous. Great dealership. read more

super helpful and. awesome showroom. will be back. from the beginning we were set up with a great salesman Erik. And the process from beginning to end was a great experience read more

I spent over an hour riding through summer heat to visit Nash Powersports to inquire about a job. I first called of course, to ensure it was OK, so it wasn't unannounced, I was assured it was a good idea by the sales dept. as service wasn't picking up their phone. When I get there the manager, Patrick, would not even see me. He was in ear shot of the kiosk guy I was talking to and refused to talk to me. The lack of common courtesy and leadership in this place became evident and I was glad it was crystal clear I would hate working under a manager that doesn't care about other people. read more

I had to pick up my ATV and use their ramp because I left mine at home. I asked a employee to help me back up due to to I couldn't see because my tailgate was down and I couldn't see my cameras. I asked him to yell at me to stop so I don't hit the ramp and he either got distracted or didn't say it loud enough and I damaged my tailgate. I spoke with Patrick (service Manager) and he was the most uncaring, un sympathetic, robotic rude person. He refused to acknowledged that I was venerable due to I couldn't see and needed help. Also the shop made sever mistakes and it was never resolved. I don't have faith in there repairs. read more

Overall awesome experience. Angel was a great help and so was this assistant manager, but I can't remember his name sadly to give him the credit. They both sat there to and spoke with me for a while to help put me on the right bike and get decent value for my trade-in. Will definitely recommend to a friend if given a chance. read more

Nash Powersports - Auto Parts & Supplies Near Me - Auburn, Washington

Addendum to my July 5, 2025 review (1 star). I bought my motorcycle 2 months ago to the day and still no registration/permanent plate received. I was told a month ago that the plate would be mailed to my home address. After another couple weeks, I called and was told that the plate was still at the dealership but that it would be mailed that day. I followed up again a few days later and was told that the plate still had not be mailed but would be placed in the outgoing mail on July 8 (at this point the temporary plate had expired). I went out-of-town on July 12 and was expecting to find the registration/plate in the mail when I returned home July 22. Big surprise...not in the mail! I spoke to the person who is responsible for mailing these items this morning and was told in an irritated voice that the plate had been mailed on July 8 and that, "at my earliest convenience," I could go to the DOL for a reissue. After paying the additional $29.50 for the reissue, the permanent plate is now on my motorcycle! This saga involved multiple phone calls and voicemails (even left a message in the manager's voicemail requesting a call-back). I never received any return phone calls, apologies for the inconvenience/hassle, or offers to remedy the situation or reimburse for the reissue. This whole experience was unprofessional and I have no trust in this dealership. Not only will I never buy another motorcycle from Nash nor recommend them to anyone, I would never trust that any service or repair was done well or even performed at all! Buyer/customer beware! read more

had a great experience with Mario he answered all my questions and was professional the whole time.. helped me get my new 2026 can am maverick x highly recommend read more

During these snowy/icy days here in WA, it's GREAT to have some moto videos to watch, which are currently made by Ben Janin/Auburn Nash Powersports. The videos are not only great entertainment, but show the seaonal fun of the moto sport, as well as detailing bikes and gear being sold by Nash Powersports/Auburn. Keep your eye out on FB, Instagram for these videos..***** 5 Stars read more

My husband purchased a motorcycle today from Michael Cole at Nash Powersports. He not only got a great motorcycle for a fair price, but made a friend in Michael, who was very knowledgeable and helpful throughout the entire purchase process. Thank you, Michael! read more

No customer service whatsoever , walk in there with all the information you need because you won't be getting anything from the people on the floor read more

With the weather getting warmer, I needed a new toy for zipping around the neighborhood on nice days. I popped into Nash because it's close to my house and they offer Kawasaki bikes, of which I've already owned five--I like 'em. The low-pressure experience was great. Simmy and the other sales staffers were polite, knowledgeable and helpful. I decided on a neat little Z125, and the guys handled the paperwork quickly and efficiently and I rolled out of the parking lot, giggling like a kid. This is my third bike from this dealer, and I'm sure it won't be my last. Thanks, Nash! read more

Nash Powersports - My zippy little Z125! - Auto Parts & Supplies Near Me - Auburn, Washington

Went here to buy a used dirt bike, was listed at 6,630$ on their website, then negotiated a price with one of their salesman, he comes back with a final price sheet that is not the price we agreed on, but the full price plus a 600$ inspection fee that was nowhere listed anywhere on the bike or online, and when I asked what was inspected they couldn't give me an answer that anything was inspected, they just brought me a blank sheet on what they inspect on all bikes supposedly, but couldn't provide any details on what was wrong or right with this bike, I won't be giving Nash any of my business anymore seems pretty shady. read more

Spent 45,000 dallors at this place only to have a defective quad, service department are idiots, haven't even been able to ride the quad been sitting in there shop until they feel like looking at it, getting attorney to sue them as we speak read more

I called to purchase a Jetski and they required me to place a $500 deposit so that I would receive the next one available. Then 7 months passed, not a phone call, text, or carrier pigeon from anyone there. I called the sales department and the phone would ring 35 times before going to a voicemail box where I left a message and no one ever called. Avoid this dealership read more

Looking to downgrade from my Harley Ultra to a lighter, lower bike because of arthritis in my shoulders. I found a bike listed on there website that appeared to be just what I wanted. I filled out the online paperwork for an estimated value of my bike including the bike I wanted to purchase. 2 days later I get a call and am given an appointment for the next day to button up the deal. Feeling pretty excited I ride my bike 110 miles just to be told the bike I wanted was sold a week ago. I had an appointment, drove 110 miles for nothing. If that is the way you want to treated then by all means shop with this lying company. read more

I shopped around and figured out that I wanted a certain Kawasaki dirt bike. At that point I was looking for the best price I could find. I tried to work with this place for about a month because it's close to my house but finally get tired of being jacked around and never did get them to commit to their best price until after I purchased one from Paulson's Motorcycles in Lacey. I got the motorcycle for $600 less than here but the biggest thing was the other dealer was direct, honest, listened to me and we made a deal over the phone in 15 minutes. I'd never recommend this place unless you aren't looking for a good deal and have endless patience to deal with their old, stale sales games. read more

Good people and good times to be had at Nash Auburn. Very friendly sales staff and knowledgeable parts and service departments.

Called Nash on a Saturday at 1:30 pm to see if they had an oil filter I needed. They were quick to answer but let me know that they were busy and would be a brief hold. Was on hold for about 8 minutes. The guy came back on the phone to say it would be longer and took my name and number to call me back. They never called me back. If I am not important enough to have a return call then I am not important enough to remain a customer. read more

Went in to buy an expensive bike they had in stock. Was ignored by everyone in the store. After looking at it for 15 minutes, I left. I don't know wtf is wrong with these people, but I can see why they have so many vehicles in stock. After seeing Ben's posts on Facebook, I expected better. I bought elsewhere. read more

way over spent on a new bike by 2k. i asked for a shirt and immediately no. we dont give anything away. i then knew i made a mistake. they are not price competitive at all. never again. read more

Not the reputable business it used to be...They ran my credit even though they promised not to before they showed me the trade in bike value. I didn't sign anything on the credit app but they asked me for my SS# and date of birth because they said they needed to get the payoff. They had given me a written value of between 15-17k and then came out with 14k after they ran my credit without permission and tried to low ball me. I've bought many bikes here over the last 2 decades but the new ownership has turned it into a used car sales horrible customer experience dealership. I'll never shop here again :( read more

Went here in hopes of financing a side by side. Right off the bat things were not feeling right. I kept asking they're employee to show me the side by side I was interested in and wanted to test drive it and he just kept giving me excuses about why he couldn't show me it at the moment but eventually would. Well.. I never got to test it out at all. We than had to sit inside for the next 4-5 hours while they were "trying" to find the best loan for us. When i was presented with the loan options, I was not interested with continuing the loan due to it not fitting my budget and payment schedule. They than kept insisting me on buying the side by side and trying to pressure me into the loan. They're sales manager than came and asked me in a rudely way if I was going to buy the s/s or not. Once again trying to pressure me into buying it. I told him no I was no longer interested in it. He than told us to get out and kicked us out of the store in a super disrespectful way. If i could give this review negative stars i would. The worst place to do ever do business at. Terrible people, terrible business. Ran by a bunch of dummy$$$$ DONT WASTE YOUR TIME OR MONEY COMING HERE. PLEASE! read more

I Purchased a used Can Am Outlander here last month and I couldn't be more pleased with the experience. The store is immaculate and well stocked from the floor to the parts area. The salesman AJ and the whole staff from Parts Sales to the Finance Manager was courteous, helpful, and friendly. I will be back to purchase more toys in the future, and highly recommend Nash Powersports Auburn as a great place to spend your $$$! read more

I would give zero stars if possible. I put a $500 deposit towards a new jet ski that was supposedly going to be there in 30-60 days. I get a call a few weeks later that they were all spoken for. Wow. Why did you take my deposit then?! Worse yet, it's been several weeks since then and I still haven't got my deposit back. I've called and left messages and no one returns my call. I will NEVER buy anything from this extremely unprofessional place. read more

Could not possibly be any happier with my new Polaris RZR Pro R 4. Go get one and get out off the couch! Jimmy, Dwight and the team at Auburn are stellar, stand up and noteworthy people to do my recreational business with. I've got the bug bad, have a few side by sides-one from Nash, a few dirtbikes-one from Nash and a few full size trucks I off road-if they sold those I'd buy from them too. All my gear accessories parts filters and service have become stress free no brainer stuff I can trust the team at Nash to do right by me. Great job on my Can Am x3 with RCV axles and ShockTherapy Steering rack. There is just no need to be shopping other powersports stores. One stop, review worthy sales and service. Thanks Aric & Bill! read more

In July I paid $500 deposit, fully refundable, on a new motorcycle. They were to call me when the new ones arrived. About six weeks ago I asked for a refund, first by e-mai, then several phone calls over the past month. I was told it is being processed on the first call. No call from them the bikes ever arrived and no refund so far. John W read more

I was hesitant to come here after reading quite a few negative reviews but I'm definitely glad I came. Maybe they've made changes to their customer service because when I walked in, I was immediately greeted by the woman at the counter. I browsed for about 5 minutes & then a sales rep approached me & was very informative about the quads I was looking at. He answered all my questions & gave me a detailed breakdown of the prices & associated fees. Very straightforward. I wasn't ready to make a decision yet & nobody was pushy. Very clean inside. Good selection. I have been here once before & a rep didn't approach me but that's likely because they were very busy that day. Which makes sense since they can't serve everyone at once. Definitely worth coming by. read more

Tried to make a deal on a 1290 R. Even though they were almost $2000 more than another dealer. They said they would match the price and I said how about sweetening the deal since I needed a new helmet. They got back with me and said the owner said he will not make a deal with a helmet, so I asked ok then what's the best out the door price, he went and asked the owner and came back and said there is no deal at all, won't match the other price. So now I have a new 1290 R sitting in my garage not bought from them. I would never ever and I'll tell everyone to avoid buying from Nash as they are, or should I just say the owner is an Ass. read more

i don't need to be greeted when i walk into an establishment but i would assume someone would acknowledge a potential customer. women at front desk didn't even look my way when i walked in but was at open arms for the customer that came in just a few seconds after me. not one associate said a word to me while i walked through the entire sales floor. read more

Worst experience. Did not honor deal as was negotiated before making 12 hour round trip to purchase bike. Low balled my trade which they are selling for $7000 more than they gave me and didn't give discount on the new bike that was discussed. Arrived at dealer when they opened at 10 wasn't helped till 10:45 then sat for 2 hours before they could appraise my bike. Whole experience took 7 hours. I purchased tech pack upgrade which was improperly installed so then had to waste my time taking to another dealer to have it done. Zero accountability and lack of respect for my time. Bike also was diagnosed at my local dealer as having warped rotors as it had a vibration under braking from the factory that they didn't catch or tell me about during their pre delivery inspection. Once again just a lack of respect for my time they just wanted to send me on my way. Worst buying experience I have had. read more

Going here is the best experience for buying a vehicle I have ever had! I bought a new motorcycle a few months ago and I still find myself overly impressed by the service and treatment I received. I received a really great price which got me in the door and the service was far better than I've had buying cars! They walked me through the controls, gave me a full walk around, with special attention to the electronics. I honestly felt spoiled and heavily appreciated for choosing them. I don't comment or review much, but I still think about my experience and feel that I should give credit where credit is due. read more

Sold my motorcycle to them and they sold the bike illegally because they didn't get my title cleared prior to releasing it to the new owner. When I got my loan statement after the sale, I tried calling them to find out why my loan hadn't not been paid off, I could not get anyone to help me. After multiple attempts and unanswered messages I had to go in person and make them address the problem while I stood in front of them. When addressing the issue with one of the managers, he was not being professional about the situation and was making sarcastic comments. Once the office manager stepped in, it turned out that she didn't complete the payoff paperwork correctly. When we addressed the bike being sold without a clear title, she said that they sell bikes on "good faith". She got a new payoff and sent it in, but the payoff was incorrect and I still ended up with a remaining balance. Shady and unprofessional business practices, look elsewhere. read more

Been Coming to Nash for 30 years. When it was still hinshaws Honda! Today was the worst experience ever. Try to support local businesses but with customer service like this no way! They sold me the wrong part then hassled me when I tried to return it with my receipt! read more

I had bought a full suit of gear from Nash and had come across some issues with it at no fault of this business. I walked back in to explain the situation, and Rob assured me he'd sort it out with no hesitation. He got all my gear replaced and made sure I was well accommodated. I can't recommend this business enough for your motorcycle needs. The loyalty and care they show to their customers is hard to find these days. read more

I would give it zero stars if I could. I asked multiple times for the keys and they kept repeating 20 min every time I asked. Ran my credit and then kicked me out, once they found out I didn't want to purchase what I went in for.Literally said "get out" read more

Horrible experience. I made a $500 deposit to purchase a new dirt bike for my son. I was out of town and unable to pick up the bike so I sent the sales department and email to let them know and arrange a time to pick up. When I returned less than a week later I found out they sold the bike to someone else. I called the sales guy and he said "in this market we just go to the next guy in line". Very uncaring, unprofessional, and hard to believe they treat customers this way. I am considering contacting the Better Business Bureau. read more