This company cannot meet its expedited shipping policy for next day air. It means next day AFTER…read morethey fulfill the order (which could take at least a day). So next day air is really 2 day shipping. The advertising is misleading.

DO NOT BUY FROM WESTEND MEDICAL SUPPLY!…read more I ordered products from Westend Medical Supply based on their products listed on their website and the associated pictures. The items the shipped and what was delivered was NOT what was delivered! They repackage items that are not sterile! Bulk syringes? Not in manufacturer's packaging? You've got the information now, don't make the mistake I made!

I contacted Freedom Lifts regarding a Stairlift for my Mom who was coming from rehab after a fall…read morein her home to stay with me. There were so many things to do and I didn't know anything about stairlifts. Freedom Lifts put me at ease immediately. From the first phone call with Jen to the free in home evaluation and installation, with Sean ,everyone at Freedom Lifts was kind and professional. The stairlift has made such a difference for my mom. She can enjoy our entire home because of the stairlift and is not confined to one area. I would highly recommend Freedom Lifts to anyone who is in need of a Stairlift. Great service and helpful knowledgeable people!

I have to say this company is absolutely a nightmare. Each salesperson and technician I talked to…read morehad NO knowledge about their products, and I honestly think I know more from my brief online research than any information they attempted to convey to me. Normally I don't get too upset about how salespeople interact, but everyone I dealt with was rude and acted like they were doing me a favor even acknowledging my presence. Obviously when you are buying a stairlift, you are seeking assistance, and as someone who had never bought one before, I just wanted to flesh out all my needs and questions with a knowledgable salesperson. Having dealt with this "company" (more like a frat house in there), I can honestly say I will never deal with them again, and you would be better suited building a stairlift yourself! After shopping around at 2 other places after Freedom Lifts, I found exactly what I was looking for, at prices that were SIGNIFICANTLY CHEAPER for the SAME product. STAY AWAY!!!!

Local Local Local…read more I wrote a longer review on their page but this is a great company. I looked at Acorn, but there was no LOCAL acorn. The salesperson, Matt R was wonderful, their installers, Jesse and Jorge rocked. We adored everyone we dealt with. EVERYONE.

I worked here through a temp agency for about 3 months the goal was to get hired , my temp agency…read morewould always make it seem like they were very happy with my work and effort the one girl they have available to train me was too busy to do so all the time I wasn't hired because I want were they wanted me to be however I just want to say the dynamics between the install coordinator(Tabitha) and the manager(Bruce) was a little too close for my comfort ,if she would have spent half the time she spent in his office training me I'm sure I would have gotten better .

Amazing customers service from Stephen. Above and beyond. Very helpful. Had exactly what we were…read morelooking for.

Steven is a godsend! We were on vacation from Oklahoma when my husband's scooter broke down. I…read morecalled early in the morning and we brought the machine to him. He got it up and running in no time. Such a pleasure! Highly recommend this HONEST business!

The entire team at NMP was absolutely wonderful as we had to get a hospital bed for my father ASAP…read more The helped me navigate Medicare requirements, worked with the medical staff (it took several tries for them to get it right), and managed to get a bed to us in a 24 hour turn around time. The delivery person came and set the bed up efficiently and cheerfully too. Thank you for your help during a very difficult time

Bought an Elevated Toilet Seat, (which cost $65.50) and brought is home. Took it out of the box,…read morebut not out of the plastic wrapping. Set it on top of the toilet seat (still in the plastic) and it did not fit. Never took any parts or clamps out of the plastic. We decided to return it because it is brand new and we are unable to use it. When my husband went to return it, they refuse to take it back, even though it was clearly not used and in perfect condition. We will never go back to this place and BUYER BEWARE!!!

Very friendly and helpful people working the floor. They give me recommendations that suits my…read moreneeds based on my needs not making the sale.

I have done business with Ellsworth Medical for years while assisting my in-laws with their medical…read moreneeds and now my mother. Unfortunately they couldn't help but they were kind enough to give me the name and phone numbers of 2 other companies! That's customer service!!

This company is a godsend for me!…read more Needing access to high-quality OEM parts for DME is critical. They move quickly and never fail. Follow-up and professionalism are their calling cards. Customer service is at their core! I have dealt with Jillian and Andrew extensively. I'm more impressed every time we interact. They are my go to, and I will be looking anywhere else for the essential parts that I require! Deal with them with absolute confidence!

Buyer beware! They are very nice/helpful when they are about to sell you something but if there is…read morea problem, they turn nasty. Don't expect any support or service once you have paid for the equipment. What you will hear is "it will cost you a $200 a service call" even if the equipment was just delivered within days and there is a problem using it! No compassion and they are dealing with vulnerable customers. We were even told that they need to make a profit so don't expect any help without paying $200! High pressure sales but once you pay, forget about getting any support. There are comparable products (new!) on Amazon that are price competitive and Amazon accepts returns. Try eBay if you are looking for a used piece of equipment. Better prices and delivery can be arranged.