Sam is great! Aztec…read morehas helped us with ants around the kitchen sink, cockroaches left behind by tenants, rodents in the attic, and springtime fleas and things in the yard. Never a contract, just treatment that works. The ant and roach treatment included followups for a period of time if needed, and I think I had them do a second application for the ants. They have my loyalty for life after getting rid of those roaches as fast as they did. If you are a DIY type, they will suggest things you can do to prevent problems going forward.

TERRIBLE. Trust me. If you have a serious pervasive ant problem don't use this place. I had to have…read moreBulwark come and get the job actually done a few weeks later. They refunded me as I was going to dispute the charge. So far Bulwark put down all the right stuff in ALL problem areas. Aztec missed a lot. I'm from NY and just telling you like it is. This was months of frustration.

I use Roberts for quarterly pests and bug control inside and outside my house…read more Angel is thorough, friendly and always follows up quarterly without having to reach out which is appreciated! Highly recommend. The service is around $100 which seems reasonable.

Bad experience with Roberts Termite and Pest control. Rock, the owner, who I had never dealt with…read moreor talked to for as long as I was a customer, called one day and said they weren't "willing or able" to come out to spray for bugs other than quarterly. Their sales pitch to me in the beginning was they'd come out any time I had any bug issues. So I had needed them a couple of times during the quarter since I had just moved in and the house hadn't been lived in for at least 5 yrs. I would not recommend them to anyone. Their communication is terrible. They said they contacted me and we "discussed it several times"....uh, NO WE DID NOT. They may have talked amongst themselves in the office but NOBODY told me until I got that call from the owner from out of the blue and had no idea what he was talking about. I mean, isn't that what I'm paying for...for them to come out when there's a bug problem and spray for bugs???! There are plenty of pest control companies around, so don't bother with this one.

This is a very honorable, stand-up, business. I put out for bids explaining a specific problem I…read morehad in my home. Many companies told me I needed annual service contracts, full house treatments, indoor and outdoor treatments. All of this ignored the specifics of my issue. The arrived and quickly identified my issue and saw that what I was doing was treating it fine. There was only one additional thing for me to do, which they educated me to do. They told me there was no need to spray chemicals; no treatment was required. They were here maybe 5 minutes. They told me this was essentially a consultation. There would be no charge. Talk about a surprise! I could easily see a fee for showing up (like plumbers), but they were gracious. They said genuinely, they just provided me with some information. If I get frustrated with my efforts, there is a path they can take, but it's certainly not necessary now. They have gained a customer! Even though I'm not officially using their services right now.

Only pest control company who answered my request within an hour…read more I found mice in our garage and it freaked me out. They came out the next day and started the process of getting rid of them. Found the point of entry and closed it off for me. 2 weeks in, no more mice. Thank you so very much for your great work. We are not going to continue with the current pest control co. We are going to hire them to do all of our pest control from this point on.

Before we moved into our house I started researching pest control services that had less toxic…read moreoptions for pets and people. I asked for a quote via Yelp on a Sunday but did not expect to get a response until Monday. To my surprise the owner, Sarah reached out almost immediately and answered my questions and sent a quote. I was honestly shocked at how easy it was to get the information I needed and the appointment set up for just a day after we got the keys to our home that week. Fast forward to the appointment. Last Thursday, Ray showed up for the service appointment. He was friendly, respectful and very knowledgeable. He helped deal with a wasp situation on the front porch. Made suggestions to help proactively keep pests out and worked quickly but efficiently inside and outside the house. He even checked that I was aware the eco friendly inside spray had a slight odor and wanted to make sure I could tolerate it before he sprayed it throughout the house. The whole experience from scheduling, invoicing, and completion of the service appointment was incredibly smooth and the people of EcoPro Services were a pleasure to communicate with. Highly recommend!

I found active termites in a wall so I made an inquiry because I wanted to have Fipronil injected…read moreunder the slab after drilling holes for it. The owner Sarah (an entomologist -- bonus) called me in a few minutes. She said they don't do drill+inject Fipronil, but she reviewed my exclusion plus bait station plan and made several helpful suggestions. It was a 20-minute call and she knew from the beginning that this would not be a paying job for them since the one thing I can't do myself without a pest control license is something they don't do themselves, but she was generous with her time anyway. At the end I offered to pay $50 for the consult but she said it wasn't necessary. I will certainly call them if I'm unable to locate the entry point of rats into my rental house.

Brandon is fast, friendly, effective, responsive, and affordable. What more could you want? He's…read morebeen doing general pest treatments every 3 months and mosquito treatment of my yard for a couple years now. Does a really great job and is very affordable.

Brandon was very responsive. I had an appointment the next day. He diagnosed our problem quickly…read moreand was very efficient in our service. Would definitely recommend him to anyone.

This review is solely for the customer service we receive from Gilles. He has always been so…read moredetailed and responsive with anything we need for our community! He comes in every Thursday so positive, and such a pleasure to work with! He addresses things quickly and politely and seems to genuinely care about his job. We love him and thank you for everything you do Gilles! XOXO, 7East Team

I really try not to write negative Yelp reviews, as I strive to support small and local business. I…read morehave tried multiple times to get this company to fix the situation, and I am beyond frustrated and over the entire experience. In an effort to save ANYONE from the headache and waste of hundreds of dollars I am breaking down and sharing my experience. It all started with a squirrel problem. We had a family of squirrels living in our attic, and after the horror stories of the destruction they could cause started coming I decided to call someone to help rid us of the problem. I called one person, and he told me he would quickly take care of the situation - but if I am sensitive to animals, I may not like it. After much searching, I found Pest Management who gave me a detailed plan of how they will humanely catch and release the family. After a thorough inspection, I was told a family was nesting in our attic as well as a "rat infestation" and sold on securing all access points to the house. Against my DIY husband's wishes, I went ahead and went with the full shebang because with it came a full year's warranty. Two months I lived with various men, not just coming in and out of the house, but at random times. I would be given a day / time for trap checks, and they would show up days / hours later. Fortunately I work from home, however my schedule was no longer my own. I would sit in anticipation hoping that maybe something would be caught, given the cages and traps that were placed and checked throughout my attic. After that period of time, everything was sealed off and traps removed. Nothing captured. Not a single rat from this "infestation." Not a single squirrel. A frantic terrorized squirrel fell through the chimney, which we removed ourselves. But that's it. Then the rot hit. So my "humane" pest removal basically was a complete hassle for me, along with trapping the animals in our walls and letting it die and rot. Super humane right? Awesome. I sent a letter to owner and management about my frustration and to see what can be done about the stench of death that had taken over both sides of the duplex. The response was "It really upsets me to hear this!" and the solution was to give me a bag of scent diffuser. Fast Forward several months, and our tenant has some very aggressive rats taking shop next door. (Did I mention they have a new baby? Yeah, kind of a big deal.) My husband reminds me of the big warranty I so beautifully sold to him a few months ago. I begrudgingly call the place, hoping they will finally make good and prove me right in making this decision to hire them in the first place. The person answering the phone was quick and speedy, and made sure someone was there the next day. (Win!) The next day the guy comes, first thing. He sets a couple of mouse traps, tells her there's a hole behind the oven that needs to be fixed, and leaves. Never to be heard from to check the traps or follow up again. That's it? How did they get in at all, considering we paid to secure all access points around the house? Wouldn't he communicate that with me, the customer, to give me the rundown and guide me to solutions? Nope. Nothing. Silence. Being the person of faith that I am, after a week of no word I try once again. (I am stubborn in my resolve). I speak to the sweetest new receptionist on the phone, just trying to understand what it is that my warranty covered. Maybe it's a mistake of mine. Perhaps I just didn't quite understand what I purchased. Again, benefit of the doubt. She tried to get the owner, Sarah (who has already failed on so many occasions when given the chance), on the phone to talk to me. Sarah chose not to speak with me, but to have the tech that came out give me a call back to explain. He'll call within 30 minutes. It's 2 days later, with not a sound. Your time is up. Failure in Service. All Around. Search elsewhere, Yelpers. Save yourself. PS. NOTE: This is a condensed account of everything experienced with this company. It has not included the cigarettes in our driveway, the duplicate $750 charge to my card months after the first charge, mud dragged through my house, etc. The techs are run ragged, my original sales guy is long gone. It's all around bad.

Recently moved to the Buda area and we were recommended A Better Choice by some friends who've used…read morethem. We got set up on the quarterly spray and just had Aubrey out for our first spray. He was professional, quick, and truly a happy, joyful soul to get to spend a few minutes with. Highly recommend for routine sprays and pest needs.

Fantastic service, fair price for service, and I have never had a pest issue. Aubrey is our pest…read moreexpert for about three years now and he is the best- a 6 star out of 5.

The service in terms of professionalism and timeliness was good. That earned 2 stars. However, from…read morea value standpoint it was very bad. To explain: my issue was with an armadillo digging in my yard. It costed $360 which bought one visit to set up the trap and 2 follow up visits. We never caught the critter so I wasted my money. So please beware if you need a similar service from them. I guess they specialize in bugs, hence their name.

Erik has been our Technician for the last several months and is an excellent representative for the…read morecompany. His work is outstanding and he pays attention to our needs. I highly recommend this company. We have used their services for a number of years.