If you are looking for efficient, quick, long-lasting carpet cleaning this place is a great option. They did a fantastic job removing years of dirt on several of our carpets in the House. They were very kind, trustworthy, and helpful. I would definitely recommend :) read more

Great service quick and efficient I called to natural carpet cleaning and they respond time impressed me so much The technician arrived to my house in the next day Explained me about the process and was very professional and informative I'm very satisfied with my carpet and if I will need again to clean my carpet I will can to this guys again Thank you natural carpet !! read more

I had an appointment with a different carpet cleaning company that was scheduled to be at my house at 10 am (Sunday). At 10:07 I got a phone call, the technician said that they would not be able to make it because of a family emergency, which is ok, things like that can happen, but I am having my dad move in next weekend and I really wanted the carpets to look clean and smell good for him. So, there I am, thinking I'll never find anyone that will come out on a Sunday on such short notice. The Carpets must get cleaned! I found natural Carpet Cleaning online with a same day appointment advertisement.  I called, and they said that a technician could arrive in a couple of hours. They saved the day!  The price difference was more than my previous company (which didn't show up) but let me add that I thought the carpets were hopeless.  This company is amazing. The guy that came pre-treated the stains, did a little work on them and then steam cleaned the carpets. My Carpets look absolutely brand new!! Very professional and what a nice guy, he explained what he was doing and why. I will absolutely use only them from now on. I highly recommend this company. Five Stars to Natural Carpet Cleaning. read more

Natural Carpet Cleaning - Carpet Cleaning Near Me

This is the third time I have used natural carpet cleaning. I have the carpet cleaned every couple of months. They have wonderful customer service, very and are very professional. The technician arrived right on time and was done in 2 hours. The 5 years old carpet looks good as new after they are done and the price is quite reasonable . read more

I was looking to clean my rug and found Natural Carpet Cleaning on line. The technician arrived 15 minutes late but I have to say that the rug looked great after he cleaned it. It was definately worth it. read more

Great work! This guy came in to my house been very polite and did a great job with an honest price . I will give him 5 stars. read more

Simply Natural Carpet Cleaning has steam cleaned our carpets twice now, and we have been very happy with their service. We have a lot of foot traffic in our commercial space, so our carpets really take a beating, and sometimes even have oily residue left on them. After each steam cleaning the carpets appeared brand new. We also appreciate that they don't use harsh chemicals, especially because we work hard to make sure no toxic substances are ever used in our clinic. Their techs are always professional and reliable. I give this company a thumbs up! read more

Fantastic work this company and they crew! Another company canceled on me in the very last minute, so I got stuck with all my furniture moved out of my place. I called around but most companies didn't even answer the phone. Not these guys answered the phone, they was polite and easy to deal with - he even apologized on the other company's behalf. He got a same day appointment for me. The Technician was on time, he was extremely friendly and did a wonderful job. I swear the best carpet cleaning service I've ever received. It was quick and left my carpets spotless. But the best part was that they didn't try to sell me anything on site. It's so annoying when someone comes to your house and start changing the price of the service and try to up charge you. They didn't do it. I got a great deal over the phone and they kept it all the way. Great people, great service, great experience. read more

So it was a time to clean some stains from my carpet, I called to natural carpet cleaning they respond very and we make the appointment for next day. The technician arrived to my house on time and even called to remind me about my appointment The price was very fair and reasonable compare to other companies The job was done exactly how I was expected very clean and professional. Thank you for the great job Highly recommend read more

They showed up late. Tried to get me to pay 300$ for a 79$ online special. Not a problem because they will take what you offer them and give you a "discount". But that's not even worth it, unless all you want is wet carpet. read more

I have a 2 bedroom apartment and engaged them to do carpet cleaning. I had wine stains (three month old), other stains such as food, shoes of kids, glass fragments etc in my living room and bedrooms. I found the team to be very professional and polite, on schedule...Dan came over after calling us 30 mins in advance. He was very clear in how he would clean, what all he needs to do the cleaning and how our results may turn out. He even helped move some of the furnishings and was eager to ensure all corners are cleaned. We were pleasantly surprised at the results. My wine stains were almost gone! Also, all the other stains were gone...even super stubborn ones were completely erased or made very light!! I am very happy and would highly recommend Dan and this team to anyone looking for a good clean at an honest price. read more

Great great great. Have been doing some research hoping to find a good carpet cleaning company. I was looking for quite a while since i had a bad experience in the past. A friend recommended these guys so i decided to give them a try and i am glad that i did. I called to schedule the service cleaning and to get a quote. The customer service was amazing. the Representative did everything he can to find a comfortable time and day that will fit my schedule. They call you 20 minutes before arriving and i think that its very important and respectful to do so (last time i got service from a different company that didn't call and the surprise of a stranger on your doorstep is very inconvenient). Jovani arrived on time and was very patient and polite. He started by inspecting the carpet and pointing out the areas that deserve special attention, he also made sure to let me know which stains will and won't be able to be removed (he removed them all but 1 that faded and you can barely see it ) . I am very happy with my Carpet it looks amazing and my house smells sooo good i will definitely use them again! read more

I recommend that you do NOT use this company. They are fast -- I'll give them that. But they do not care about providing quality service - it seems they only care about taking your money. 1) I had a 7.5x5.5 synthetic light-colored area rug with some greyish traffic stains on it. The technician suggested that I try shampooing on it, which doubled the cost from $1 a square foot to $2 a square foot. He said that the shampooing might not work, so I asked if we could try a small section to see if the treatment would work. He said that wasn't possible. He did that carpet last and the cleaning even with shampoo made absolutely no difference. It would have been EXTREMELY easy for him to try a small area as he didn't even wait one minute for the shampoo to sit in (I'm still not clear on why he didn't let the shampoo sit for 30 min while he cleaned my other rugs and carpet). I called the office to ask if they would charge me the regular $1 per square foot for this rug since neither the shampooing or steam cleaning made a difference; the manager or owner refused even though I was already paying for two other rugs, a hallway, and a bedroom. This is poor customer service -- they could have either tried a small section (no wonder they don't as they know the service very well may not work!) or they could have agreed that it was not fair for me to pay for steam cleaning and shampooing when NEITHER made a difference. 2) After the technician left, I realized that one of the small area rugs that the technician steam cleaned was warping slightly. And then it hit me: It's silk! I went online and learned you are not supposed to use heat on silk rugs as the fibers can shrink. Any good technician would have known right away that this was a silk rug based on its quality, which the technician even admired. 3) An hour later I went to the back bedroom where the carpet was steam cleaned and discovered that the technician didn't clean under the bed. I had specifically asked on the phone if I needed to move the mattress or bed out and the manager/owner I spoke with said, "No, no problem. You don't need to move anything." I didn't understand that meant that they simply wouldn't clean wherever there was furniture! Luckily I had moved on my own a chest and two bedside tables before they arrived. When I called back to report the lack of cleaning in this room, I was told I should have understood that they wouldn't clean under the bed. What customer would pay for a carpet cleaning in the room and be okay with just 50% of the carpet being cleaned? 4) Finally, they forgot to give me the 5% online discount they promised for my making the appointment online. Since I had written a check because the technician had forgotten his credit card machine, there was no point in my asking for the minor discount to be refunded; and to be honest, I doubt they would have refunded it anyway based on the prior interactions we had. Save yourself headaches and money and go elsewhere. This company could have easily responded to my concerns and simply reduced the cleaning price of the one rug that didn't clean up at all, but they refused - and if they have so much experience, they should have known that my type of rug likely WOULD NOT respond to cleaning and offered to do a spot test. Absolutely ridiculous. Definitely go elsewhere. read more

Great guys :) amazing service :) I'd a very bad experience from all the other companies but this guys came to my house quickly did they job more then what I expected and gave me a reasonable price....thank you natural carpet San Francisco I'll call you again :)) read more

A friend recommended this company to me. I had 3 carpets that needed cleaning, one was stained and the other two just looked a bit tired. I originally asked for the basic steam package but the rep told me over the phone that the technician would need to assess the state of the carpets and then recommend the best treatment. I have to admit that I was a bit dubious, I thought I was going to be ripped off as I have been with other carpet cleaning companies that pile on all the extras once they get into the house. So I was really surprised when Daniel the technician didn`t try to push things onto me. He recommended the deep shampoo treatment for the stained carpet and I have to admit I agreed with him that it would need something stronger than the basic steam clean. The price was set before he started to do the job, so there were no surprises at the end. I was really surprised at how great it came out, there were stains that had been there for quite a while from multiple spills and accidents and I thought there was no way he was going to get them out, but he did. He saved me a lot of money because I thought I may have to replace the carpet and now I don`t. The other two carpets that got the steam cleaning look really clean and fresh again. In addition Daniel is a very nice guy, he`s friendly and professional and is definitely not pushy like a lot of the others techs that I`ve come across. He knows his job and he gets it done in a professional manner. I would definitely recommend this company and I will use them again. read more

I called them few days ago and I was quite worry about what next cuz u never know what u get . Came to my house a guy name is Daniel and I've to say this guy is so kind , helped my wife to move the bed and did such a great job and very professional and they have such a great deal. After I agree to clean also the hall the guy told me it was on the house . Well I'm happy !!! :) read more

The WORST service. DO NOT contact this company. STAY AWAY from Natural Carpet Cleaning service, they are the WORST. They do a really really BAD service, and all they say on their website are LIES! They say steam cleaning, but they leave the carpet in the same condition. They will just spray water and wet your carpet, that's it! No cleaning, no nothing, POOR QUALITY. Their technicians are the worst, and always on their phones while working. They completed the job in LESS than 10 minutes for 3 rooms! Why? Because they only spray water and are on a rush to finish! The carpets remained uncleaned, with the same dirt and stench. STAY AWAY from this people. There is this guy named MAX and he is EXTREMELY RUDE. He's like a loan shark collector and rips your money. Do not ever call their number or talk to him. He lies and does not get you accurate information about their service as they have a lot of hidden charges. Again, DO NOT TRUST this company, DO NOT talk to that guy named Max, and run away from this people. After the technician left there is still SO MUCH dirt on the carpet, and he did NOT even clean most portions of the rooms! When I called their number to report the poor quality of the service they simply brushed it aside and wanted MORE money! The rugs/carpets were so filthy, and all they did was wet it with water. I do NOT recommend this company, and I warn people to stay away or experience the same hellish service I experienced. read more

Apparently carpet cleaners also clean couches! They did a great job removing strains, dirt, etc! I highly recommend this company!

Well unfortunately I have to give a low rating.. I was not expecting a super pushy salesman to walk through my door based off the other reviews. After going back and reading the 1 star reviews, I realize my experience was very similar to all those and unlike the 5 star reviews which is super disappointing. I was quoted over the phone the basic price 99-139 "but depending on what the technician assessed it could be different" (fair enough) except when he walked in he immediately tried to up-sell me to the 299 package. He said the basic package just wouldn't work, it would make no difference & was not an option for me. When I said no to the 299 package but was willing to do the middle package 199, he continued to pressure me into the higher cost package. At this point I didn't even want to use the service because I felt so uncomfortable. He "called his boss" to try and get me a better deal for the highest package, but I didn't want the highest package (they were "willing to" knock 50 off). After finally settling on the middle priced package he began. He was nice but I felt like this job was an inconvenience to him as he mentioned more than once how far he had to travel to get to my home... I didn't understand.. if it was "so far" then why accept the job? I also have a dog and yes there was dog hair making the cleaning a little more intensive except the technician was making comments about how hard he was working. Not to mention there was no uniform/name tag or indication of the company name anywhere, he arrived in a normal car (all fine except it added to my discomfort as the service unfolded). He lost my trust after being so pushy in the beginning so then I questioned everything and in general felt it was pretty unprofessional. I also initially booked online.. nothing was ever mentioned or acknowledged about the 5% discount. The discount is not a big deal, the lack of customer service is a big deal. I am sharing my experience which was not as pleasant as I hoped it would be, in hopes others will not have the same experience. read more

Had carpet cleaned. Although my carpet is 10 years old Dan was able to remove a few stains I had in the living room section. Dan came in started his machine and cleaned my carpet in no time. A little high in price more than I expected to pay for what I needed done but I'm satisfied how it turned out. read more

Absolutely the worst customer service experience I have EVER had, for a high price and ended up with a stinky carpet. Daniel and his boss are swindlers. Stay away. read more

I am a Real estate broker and Property management andIi use carpet cleaning on a regular bases. I order a carpet cleaning a few days before and ask them to call me 30 min before so I do not wait. Daniel called me 30 min before and said that he is on his way. When He arrive he explain that they are going to clean the carpet and deodorize for no extra cost. I ask him to call me again when they are about 30 min before they finish. He called me on time and said that he his almost done. I arrive to the house and the carpet was clean and in great shape. He also clean all the closets. Natural Carpet Cleaning done a great job. I would recommend them to any one of my client that need carpet cleaning. read more

Awesome job! Prompt professional. Did as advertised! This is the second job they've done for us and would recommend again.

I just got my 1br apartment carpet cleaned. It was scheduled on short notice and I had to reschedule last minute. The whole time technician was very polite , professional and accommodating. He arrived on time, quoted reasonable price and my carpets look amazing . Thank you Daniel for your great work. I will recommend your service gladly! read more

Natural Carpet Cleaning provided professional and reliable cleaning services. It was a pleasure to have them in our home and we pleased with the results. read more

I was moving out of a house I'd rented for 4 years. Wanted to clean two small bedrooms and a tiny hallway. Online price $79 two rooms plus hall for free. Guy showed up in his small car. Came in asked me weird questions, felt awkward right away. Said the $79 deal wouldn't clean the carpets, but the $173 would. Didn't make any sense. Did he have 2 different shampoo machines and 2 different soaps in his small car. I sent him away. Total scam. Why advertise $79 carpet cleaning when paying that price won't clean the carpets. Bad vibe, bad customer service. I'm so glad I didn't let him take any money from me. Waste of time. read more

I am rarely unhappy enough to take time to write a negative review, but I want to warn off others from having the same poor experience and high price that we paid, and suggest you find a more professional company to work with. I do not understand all the positive reviews; from start to finish there really was nothing positive about our experience with this company. Very unhappy with their work, would encourage you not to use them. We don't wear shoes in our house in order to keep it clean, but the guy comes clomping through the house with his shoes on, no offer to put on shoe covers or anything. I should have asked him to leave then. We took them up on their special to clean 3 rooms. The problem is that with that special, they only clean with water (steam), no cleaning agent at all (which we didn't know - we just assumed the would steam clean them in way that would actually clean the carpets). So, if your carpets are even mildly dirty (which was why we asked them to come), the steam clean without product is nearly useless and was not cleaning our carpets. Then comes the upsell. If you want them to clean it with rug shampoo then the cost will be $99 per room, but it will look great. So, we agreed to try it on 1 room. But even with the shampoo they did not get the carpets properly cleaned. They left lots of little spots, and there was one stain that I didn't' think they'd remove entirely but had expected them to improve significantly, which they did not. It is not a professional outfit. They pull a machine out of the back of an SUV and wheel it into the house. We had cleared the rooms entirely of furniture, except the bed in each room. They only spent 20 minutes here and were about to leave. I asked if they had cleaned under the bed and they said no, they don't move furniture, which they never mentioned. So I quickly had to push the beds aside and they set the machine back up and then spent about 5 minutes cleaning under the beds. At the end of the job they left several small puddles of water on the kitchen floor that I had to mop up, and they left the carpets much wetter than they should be and told me there was nothing they could do about it. I told the guy I was not happy with the job, he said he was sorry, left and cashed our check. We called and complained and asked them to send out someone different who could do the job properly. They sent back out the same inefficient person who had done the poor job the first time, and all he would do was to explain why they could not do any better. I subsequently borrowed a friend's machine, cleaned the carpets myself, including removing the carpet stain, suctioned the water out of the carpets so that they were much dryer than these guys had left them. They look beautiful and clean and how they should look after carpet cleaners come through your home. I can't encourage you strongly enough to AVOID giving any money to this company and these people. After our complaints, showing them the poor job and how very unhappy we were, I would have thought that they might have offered a discount or to return our money or made some effort to help, but no such offer ever came forward. I recommend strongly against using this company. read more

Paid $60 and all they did was wet vacuum the carpet. They said it would cost an extra $130 to get a stain out. What a rip off. Don't go with these scammers. A simple stain that I could have easily gotten out myself with a rug doctor from Safeway would have been a better way to go. Garbage business ethics. read more

I ordered to clean one room (about 110 sft) for $59. After it was done, two spots still looks not cleaning. I asked the guy why that area looks bad. He answered that you ordered standard package which does not clean stain. If you need to clean stain, it will be $120. He should have told me it need extra package in order to clean this small room with a stain. read more

Had an old 5 year sofa, that now looks brand new. The services was great, the office people were nice, and Daniel the carpet specialist was great and professional. recommended!!! read more

This was my first time using this place the guy over the phone was very nice . I made an appointment the guy came out and I needed my livingroom and kitchen and Hallway and just a small piece of my room cleaned the man said I needed a deeper cleaning and told me it would be 199 and I told him my room barely needed cleaning so he said it would be 139.99 instead but when I got home my daughter said eventough he said that to me he insisted on the 199.99 so she wrote him a check for it .. He didn't do a very good job and I called and left message the same day when I got home from work and it's been a week today and still no return call guess that means they don't care about customers satisfaction.. Di I guess I will have to find a new company read more

excellent service. very happy with how the cleaning came out my house smells great. will be using them again.

I am very pleased with Natural Carpet Cleaning. Discovered them through online search. They were very courteous from the initial call to the end. Received a mail in coupon from another cleaning company (Premier Carpet Care) and contacted them first but over the phone interaction with the lady on the phone was horrible. She quoted me a rate different ($99 for the whole house) than what is on their coupon ($68). When I asked her about the rate on the coupon she got upset and asked me to find someone else. After a few days they sent a person to clean without any appointment. He gave me an estimate 10 times of the price on their coupon. Anyways I was about to leave the house. So did not have the time for him. Whereas Amir from Natural Carpet Cleaning did an excellent job. He called me 30 minutes before the scheduled appointment. His estimate was twice of what they quoted me over the phone. Apparently they quoted only steam cleaning over phone but I needed steam cleaning and stain remover. Amir was very pleasant to work with and delivered what he promised. I am giving 4 star instead of 5 because of the misquote and he did not have a smaller nozzle to better clean the edges and corners of the walls. Otherwise it was a very pleasant experience to work with them. read more

We needed a last minute carpet cleaner on a Sunday before our landlord did an inspection (we have two dogs and there had been many party spills). The two men came and were very polite, they did a great job on our horrendous carpet and at a good price. We plan on using them again in the future for all of our carpet needs! read more