I have had my carpets cleaned from East Bay Chem Dry for almost 20 years, since 1997. My favorite thing is their turnover rate is the lowest I have ever seen, We have had the same tech for years, then he retired, then another one, yet still years of experience, they all have at least 10 years plus i think. Anyway, just had it done again and i swear the grey carpets look SILVER and shiny afterwards! I always get protector, it is not bulletproof, but always is better than nothing! Highly recommended, they usually clean my neighbor too since our doors are connected in our condo complex. Win win for them and us! Lastly, they are TIMELY! Not these 5 hour windows then they don't show up like most service companies. They have a 15mon or 2 hour window and they are ON IT every time! thanks EBCD family! Barbara read more

These guys are the best! I've tried so many different carpet cleaners over the years and had always been underwhelmed with the results. So when a friend recommended Chen-Dry East Bay I wasn't expecting much -- boy was I surprised!! The service guys were super... they were trustworthy, friendly, and professional. They went out of their way to move things for me and clean areas I hadn't even thought of. The office staff was so nice to deal with, very efficient and thorough. And My carpets never looked better!! I had spilt red wine on my carpet and could NOT BELIEVE how they cleaned that right up -- and They even got up the stains which my little doggie Frisky had left behind :) This happy customer says "thank you Chen-Dry East Bay"!!! read more

We've used Chem-Dry East Bay for over 20 years and love them! They are always reliable, efficient and professional and they do a great job on our carpets. Their process is clean and thorough and they take the extra time to move furniture and lamps etc which are in the way to make sure they get all areas clean. The service guys are always friendly polite and considerate. Most important of all: our carpets look fantastic and have lasted much longer than we ever expected, thanks to Chem-Dry East Bay's gentle all natural products and processes. Thank you, Chem-dry East Bay for many years of sparkling carpets! read more

Shane and Dylan were very professional and very nice. They didn't try to sell me something I didn't need like the other carpet cleaning companies. Very reasonably priced with no hidden costs. Carpets are dry in a few hours which is a plus. My carpets were done a few months ago and I am having them come back this week to do the downstairs. The upstairs looks great and the spots have not come back up. The PURT is fantastic. I thought for sure the smell would never come out but they are like new again. Chem-Dry East Bay will be doing all my carpet cleaning for now on. Thanks Shane and Dylan.... read more

John M. - Our carpets were in bad shape from years of neglect. Since I was leery of poor workmanship, I researched Chem-Dry East Bay at their website and was glad to learn they were Eco-friendly. Our experience with Chem-Dry East Bay was fantastic! James & Dylan arrived on time, did thorough quality work and invested time to educate us on how their system worked and what we can do to keep our carpets in good shape. We will definitely use them again and are recommending them to our Moraga neighbors. read more

There was a scheduling snafu and the morning of my appointment when no crew showed up, I called the office and we quickly determined that the appointment had not been logged on their schedule. The dispatcher quickly polled her work crews and was able to have a crew come by the same day. This was even more remarkable given it was a holiday weekend. The crew arrived on schedule and were helpful and efficient. The work was top notch and my carpet and upholstery looked clean once again! read more

Chem dry Eastbay always does a fantastic job. The servicemen are very professional, trustworthy and thorough. The cleaning products used are not loaded with harsh chemicals/fumes either. My cat pees on the carpet a lot, the urine removal treatment is impressive. I don't have to worry about the odor which is always a plus. I thought I'd have to replace my carpets before I started using Chem dryEast bay, but looks like I will be keeping them after all. I highly recommend this Chem dry. read more

I called this place from out of town to clean my mother's house as she just moved in to a smaller condo near me. Her house was pretty dirty with two small dogs and a old cat. I came to look at the carpet a week after it was done and it looks great! The animal odor is gone and the hallway near the dining room where there were brown stains are gone too. I didn't have to replace the carpet to sell it which saved me a lot of money. read more

A great referral from a neighbor who has used their service for years. My dog made a mess of the carpet tracking in dirt and had a few accidents while my wife was away visiting her family. Wasn't going to tell my lovely spouse about the carpet cleaning but she noticed right away because the carpet looked better than it has in years! Thankfully my doggy and me are out of the dog house. Will call these guys again! read more

This place is fantastic!! Awesome customer service! Linda, Troy, and Dylan are great! I had my carpets cleaned yesterday, and they looked so amazing. Last night, my son got very sick in his room, undoing Troy and Dylan's magic. I emailed Linda this morning and Troy and Dylan were out a few hours later to make the room look like new again. I can't thank them enough for their wonderful customer service and kindness :) read more

East Bay Chem Dry did an awesome job on our carpets and area rugs!! Jamie & Troy were professional , skilled, excellent at their craft, as well as personable. Our carpets now look like new, with a clean scent from the "earth friendly" cleaning process. I highly recommend East Bay Chem Dry for your carpet cleaning needs!! read more

My carpets are beautiful again! They were the kindest men, very professional and I am extremely happy with the PURT treatment for my cat accidents. The enzyme breakdown really works. The carpets I thought were ruined, and the smell is gone. I highly recommend this service. Thanks guys! read more

Chem-Dry East Bay cleaned our whole house carpets yesterday (March 12, 2014). Troy and James did a GREAT job. They were very helpful, polite, efficient, and professional. The capets look like they are NEW!. We are extremely happy with the entire job. We be using Chem-Dry East Bay again. read more

My family has been using Chem Dry for years & we are always satisfied with our carpets once they leave. The employees are all cordial and focused on their task and I dont believe I will ever change carpet cleaning companies.They are efficient and friendly what more could you ask for. read more

I am always so happy after the chem dry guys have been here. They are friendly, respectful and efficient. Last time they even did my sofa and it turned out great! This company is very reliable and they go out of the way to fit me into their busy schedule. Check them out! read more

My carpets were really dirty from our two dogs and a recent party. They sent two very nice technicians who were prompt and professional. Within a few hours my carpets looked like new! Reasonable price, carpets dried fast. Will call them again! read more

I have used Chem Dry East Bay a couple times since we moved here and find them to very helpful, from booking to cleaning. The cleaners do a great job and I love that their method doesn't take days to dry. I recommend them for furniture, too! read more

I am a Realtor and only use this company for all my business and clients. Great service and technicians easy to make appointments with and carpets dry quickly. Very knowledgable staff and nice on the phone highly recommend. Debbie W. read more

I highly recommend East Bay Chem Dry. James is fabulous to work with. He always has great advice for ways to maintain my carpets and area rugs. They are neat, fast and the carpets always look great after they are here. read more