Fibercare definitely delivered great service from phone calls to the cleaning itself. Sebastian was prompt, efficient, flexible and courteous. He was even understanding of my situation when I had to reschedule last minute. The technician that came out for the service, Cesaer, was dressed so professionally. I can't believe that he carried out the entire job in that attire. Impressed! He was quick, yet detailed in his work. In the end, I am very pleased with this company and will use them again. -Cindy read more

Sebastiao seems to be a one-man shop and he's good at all his jobs! Super nice on the phone, arrived promptly and did a great job. My dog had done major damage to our hallway carpet and Sebastiao warned that he may not be able to get all the stains out but he did! And he even has a great sense of humor - always a plus! I highly recommend this service. read more

Abbey Carpet installed carpeting on stairs to our garage and recommended Fiber Care to clean it as it was looking really dirty and stained. Sebastian just left - he cleaned the stairwell carpet, getting rid of many bad stains I thought would never come out. He also cleaned our dining room chairs (getting rid of a couple of annoying stains) and he put fiber protection on two new sofas as well as the dining room chairs. Sebastian was on time, professional and clear with respect to pricing (and expectations). While he didn't think he could get out some of the stains, he did!!! We couldn't be happier and really appreciate the referral. He actually made Abbey Carpet look good! I would highly recommend Fiber Care for carpet and furniture cleaning and coating. read more

Fiber Care Carpet Cleaning - Carpet Cleaning Near Me

Fiber care is the best company in marin to clean not only carpet but sofas, specialty rugs and a whole lot more, Sebastian and his crew are very professional have used them several times and always appreciate the consistency of good quality work. read more

After all the reviews, I decided to call them for a commercial job. Sebastian was just very fair in the price and this was a huge job. Also very accommodating to the business hours. I was concern if they could really deal with it, since the carpet had not been clean since we moved into the place. Needless to say they did a Fantastic job! Hands down even a commercial job they can handle with no problem. Will call them again for maintenance of the place. read more

After my fiancé spilled a glass of watermelon juice on our wool rug, he went out to a grocery store, rented a carpet cleaner, and used it to try to get the stain out. As we found out, this was not a good idea. By the next day, our beautiful beige/off-white rug was yellowing and browning all over. I was so bummed. Today, Sebastian came over and cleaned the rug. Before beginning, he was realistic about his expectations: we were told we would only see a 50% improvement in the condition. This was much appreciated, since it allowed us to make an informed decision about the money we were spending. After we gave him the go-ahead, he cleaned the rug with his equipment. The results were much better than expected! It doesn't look brand new, but thanks to Sebastian's expert assessment and honesty, we didn't expect it to. In any case, it looks a million times better, and definitely has a better than a 50% improvement in the color. Also, it's worth noting, Sebastian was really kind and straightforward! We would definitely recommend him and his work to others. read more

Fiber Care delivered excellent service and professional work. Sebastian returned my call with in an hour and came to my home two days later. The carpets look fantastic, and he took care to protect baseboards and wood floors. The large pet stain I was most hoping to remove is completely gone. The cost was reasonable for the time invested and number of rugs cleaned. I highly recommend this business. read more

We have used Fiber Care many times and they always do a super thorough job. They have also helped us for water damage in our carpet and they did a great job. read more

Sebastian came out to clean the bedroom carpets in our rental unit. They were moderately stained but after having some spotty (pun intended) service from carpet cleaning companies in the past we were skeptical as to how clean the carpets would come out. Come cleaning day, Sebastian arrived within the promised window of time, was wonderful to work with and the carpets look new. Fiber Care saved us from ripping out quality carpets from our rental and after reading K.C's review I should have him come out and clean our rugs after an unsuccessful run with a rented carpet cleaner. read more

Did an excellent job cleaning two area rugs! We had run into a problem with the last company we hired, who picked up the rugs and then lost one - eek. So I was happy to find someone who could do them on site. And it was a green process, no nasty chemicals to worry about with kids and dogs in the house. The rugs look amazing! The technician showed up on time, was very friendly, and did a beautiful job. I received an invoice reflecting my payment in the mail the next day. Booking the appointment was very easy too. I got a callback within an hour or so after leaving a message. read more

Super pleased with the services of this company. Estimate was reasonable. Arrived on time. Carpets wonderfully clean with minimal residual dampness. Also cleaned our limestone shower carefully and well. Would use them again. read more

What a fantastic experience! From start to finish Sebastian was profession, courteous, and patient. I gave him very short notice and he was so accommodating. Very grateful, will definitely use this company again!! read more

Peter did a wonderful job. They showed up on time (11am) on a New Year's Eve, and spent 3 hours to carefully washed our carpet (3 bedrooms, two staircases). They even helped out to move some of the furnitures around with no additional charge. The price is very reasonable, and they are very professional. Peter even offered some really good tips about how to care for the carpet in the future. The equipment (steam wash) that they were using is also top-notch (A "Commander" truck-mount machine which cost about $16,000). We had used Chem-Dry before, and to be quite honest, I was not that impressed with Chem-Dry. So we definitely will use "Fiber Care" service again in the future. read more

Sebastian & his staff are amazing. He serviced a pet stain on a brand new area rug & I was thrilled at how nicely it cleaned up. After a few ridiculously outrageous expensive quotes for my sofa & ottoman I was estactic to find his number! So reasonably priced! Definitely my go to service from now on. read more

We left a window open during the rains and the leak stained our carpeting. I called Fiber Care to come look at the carpet and clean it. Their service is great, reliable, hard working and thorough. Peter assessed what needed to be done, told us what to expect, and the outcome was as he indicated. Perfect! I would hire Fiber Care and recommend them to anyone who needs their services. Best in SF. read more

Sebastian is a great guy and friendly. He cleans our carpet in our hotel several times a year! Great quality and very efficient!!

Saved me from getting a new carpet! I have been a client of Superlative cleaning for some time. They did a decent job of cleaning, but nothing like Fiber care. Superlative could not get the smell out of my carpet, and it just seemed it smelled worse when they were done. I figured I had to replace the carpet. After one visit from Fiber Care my carpet smells fresh and clean. So happy I tried another company before getting the new carpet. This will be my new carpet cleaner. Thanks!! read more

They did a great job. Our carpet was REALLY stained and they got about 95% of the stains out (I didn't expect them to all come out). The guy was on time, and finished within about 30 minutes (we have a small apartment). It looked amazing when he was done. The price was reasonable too. read more

Peter did a wonderful job. I was referred to Fiber Care by my neighbor, and then I looked at their reviews on Yelp, and called right away. Sebastian helped me set up the appointment. Peter did the job. He showed up on time. He was very pleasant to be around. It is important when you have a stranger working your home to feel comfortable. I moved most all the furniture and what I couldn't move, Peter worked around. He put these little plastic covers under the pieces of furniture he had to work around. The carpet dried exactly as he said it would. Overall, I am extremely satisfied with the service. My carpets look brand new. Peter cares about his clients. Thank you, I will definitely use Fiber Care again. read more

My dog was shut in our basement room where she dug up and tore a fitted carpet across an area around the door trying to get out. The carpet was also pretty soiled. We had a remnant left over from the original install. These guys came in, patched the area with the hole using the remnant, cleaned the whole carpet. The finished result surpassed my expectations. They took about twice as long as quoted to do the job, which I believe reflects their high standards. They were also good communicators regarding when they would get to me after their previous job. read more

This is my first time writing a review for Yelp. I'm usually too lazy to put forth the effort, but my experience with Fiber Care was so great that I felt compelled to "give back" in some way. A couple months ago, I was moving out of a one bedroom apartment in San Rafael and needed to get everything in order in a short amount of time. Sebastian was very helpful and patiently answered all my questions. Their price point was great and they conveniently accepted credit card as a form of payment so I decided to go with them. Anyways, I wasn't in the area but Sebastian kept me updated on the status of the cleaning and also emailed me the receipts I would need for my landlord. When I saw my apartment, I was actually taken aback by how amazing it looked. The carpet was not only cleaner and brighter, it looked BETTER than when I had first moved into the place. Needless to say, I got my full deposit back. I would highly recommend Fiber Care for the quality of their work and their great customer service. read more

I have been using Fiber Care since 2014 and will use them as long as I am in this area. They have great customer service (especially Sebastian) and do a wonderful job with our carpets at our home and business. If you are looking for a trustworthy Carpet Cleaning Company that will get your carpets looking great, call Fiber Care! read more

Sabastian was great! He came on short notice, even though I'm sure he was over-booked. He gave us a fair quote, then dropped the price when he arrived and saw there was less work than expected. The carpets looked fantastic when he was done ...plus he went the extra mile and added enzymes where our new dog made a mistake to keep the stain from coming back. Everything about this experience was great. He came and worked hard. The carpets were done to perfection. And he left with both of us smiling. Couldn't ask for more. read more

Really great area carpet cleaner! Have used him multiple times and always great service at a reasonable price!

Awesome service. On time. Easy to make the appointment. We used their service twice in the past two years. We'll hire them again next year. Thank you! read more

I needed my apartment carpets cleaned within the next 24 hours and Yelp listed many positive reviews for Fiber Care, so I called them. Sebastian said it was a flat $100. That seemed unexpectedly reasonable, so I was skeptical about the job/service I would get.... I was impressed. The next morning Peter calls to remind me that he was on his way. When he arrived he gladly helped me move some furniture and then got to work. Peter really appeared to care about the cleaning and service he was providing. My carpets look great. I was surprised he got a few of the dark stains out I thought would never go away. Again, I was impressed. read more

Well its Spring 2016 and Sebastian just had Cesar come and clean all our carpets and rugs, he arrived on time and took great care as always. They do such a great job - in a way its a shame we dont need them more than once a year! Sebastian had also come by the previous week and stretched a carpet for us that needed attention - what a wonderful job he did, much better than carpet fitters from the big stores... I would recommend them anytime - more than reasonable too! read more

These dudes were the best. Post rental-move out clean of an ugly ivory (!) synthetic (!!) carpet. Major dark & gnarly stains in the high-traffic areas. Ew. These guys couldn't have been easier to work with: called, scheduled, wrote the check, they were there *early* (!!) and then a couple of hours later I had beautifully cleaned carpet and all was right with the world. VERY reasonable rates for all the square-footage they covered; like $260 for a 1600ft house. Thanks! read more

Caesar is just walking out of here. He did a fantastic job. I have an old dog that unfortunately peed several time on a carpets. Some stains were a couple months old, really dark. I wish I had taken pictures. Caesar did say that he was not sure he would be to take the worse stain out. Well, he did. The carpet are spotless. They feel fresh and revived. Since I told him about the urine, he told me he would use something antibacterial. I will sleep comfortably tonight. Thank you Caesar and Sebastian. I will definitely call them again. read more

Sebastian did a FANTASTIC job at my home! I saw the excellent Yelp reviews and called in a panic on a Thursday morning--we were new customers/never heard of Fiber Care before. A couple of days before, my sweet beagle had been home alone and apparently ate something she shouldn't have. She vomited 3x in our newly-carpeted (expensive wool, off-white carpet!) t.v. room. When I came home many hours later, the stains had set. I scrubbed with trusty products that have always worked. It helped a little, but every time I walked into the room, the stains still stood out--I was afraid we would have to re-carpet. Sebastian from Fiber Care came the very next morning after my call. He spent one hour and miraculously got out those 3 awful stains out COMPLETELY! I am so grateful and couldn't be more pleased with the care and service I received. Sebastian/Fiber Care is the best! read more

They did a fantastic job! Sebastian and his assistant went above and beyond expectations. I would recommend these guys anytime!

I had my carpets cleaned yesterday by this company.I was so amazed at how clean my carpets were.They look really great,The spots I did not think would come out were removed.I have tried using a rented carpet cleaner from Home Depo and it did not do the job very well.This company was reasonably priced and trustworthy. Thanks so much Guys!! Karen read more

We had them back again (now we have relocated to Novato)! Excellent work as usual! Thank you Fibercare

Just had Sebastian clean the carpets in a house I'm moving into. The carpets were badly stained and smelled like dog. Our real estate agent said we would need to replace them. Sebastian showed up and the stains are gone and the carpets are beautiful. He treated them with enzymes and they smell OK now--we'll have to see how that holds up as time goes on. He was prompt, courteous, competitive on price, and had no problem moving a bed around in order to clean the entire carpet. I'm going to use him again on the rental I'm moving out of, and then have him clean my rugs. I highly recommend. read more

I don't normally post reviews for small companies, but this one deserves 6 Stars!! The big company I called didn't have a appointment time available so I called Fiber Care and they came right away. They did a excellent job and told me how to take better care of my carpet. I'll be using them from now on. read more

Save yourself a lot of time trying to find an A-Plus carpet cleaning company, by simply calling Sebastien at Fiber Care! His customer service is excellent and his work is perfection! He came at the very time he said he would, gave me an excellent estimate, and began work immediately. My carpets look like new! Thank you Sebastien! read more

I love to write reviews about superlative businesses.Sabastio certainly qualifies. i have a house in Martinez with lots of foot traffic. After having my carpets cleaned by various carpet cleaners before i hired Sabastio The difference was amazing. It was not so much the day after because most cleanings look good then. It was the weeks and even months later that the chronic spots were gone. His job lasted 5-10 times longer than previous carpet cleaners. Sabastio is as good as it gets. read more

Fantastic job! Cesar got stains out from dogs paws and "presents", was professional, prompt and had change! My carpet on my stairs looks new again! read more

Way overcharged me on an apartment move out-about double what I expected to pay on a one bedroom apartment ( and I've lived in a lot of apartment complexes to know) . When I called to discuss the charge, I was told that he didn't work for me and to take it up with my apartment complex. Extremely rude and unprofessional service. read more

We have used Fiber Care to clean our carpets and the carpets in two rental units for years. I am a residential interior designer and am always happy to refer my clients to Sebastian for cleaning both wool and synthetic carpet, because I am confident that the technicians will always do a great job! read more