They did a good job of cleaning my back patio. The communication was good and the pricing was fair…read more I definitely will use them for future cleaning jobs.

Timely and communicative. Excellent use of technology to organize their services. Theyre flexible…read moreand very willing to work with customers.

Michael the owner is honest, helpful, timely, and the services are affordable. they offer a ton of…read moredifferent services from moss removal, gutter cleaning, and window cleaning. they share pictures of work completed and itemized receipts. I only use them for roof and gutter service needs!

I am an existing customer and used them last year. I tried to schedule again this year but they…read morenever replied to multiple emails. I tried calling and nobody picked up. Might be out of business...or soon will be.

High Point did a great job on my gutter replacement. They really care about their customers and it…read moreshows. We were able to schedule the job right away, and the installation only took half a day, with a speedy and efficient crew of 3. Highly recommend!

I contacted this company to address a single noisy downspout. I received multiple quotes, and…read moretheirs was by far the highest -- more than three times what other companies quoted. They provided two separate estimates: one for the noisy downspout and another for a basic cleaning. When I asked why the estimate for the downspout was so high, I received a text from the estimator, Evan, saying that I was "not the right fit" for the company, complete with a smiley face emoji. The interaction came across as very passive-aggressive. I then attempted to schedule ONLY the basic cleaning (a separate estimate), because the project manager had not indicated that I was not allowed to do so, and I continued to receive automated reminders via text and email to schedule it. Then, Evan followed up with a passive-aggressive email, also complete with a smiley face emoji, continuing the interaction unnecessarily. Based on my experience, I would not recommend this company.

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

I've been calling them for a week about some things that have gone wrong with their installation…read morefrom 2021. That's been a while and I'm not asking for warranty work, but to pay them for some important issues that have occurred. No one is responding to calls, texts or online inquiries. Other gutter companies have respect for them so I continue to try to contact them, but no response at all. I will change this to a higher number if they answer and work with me, but for now, I am not satisfied that they won't respond and I will need to go to another company.

I've worked with this company for a number of years on two different installs, and they've done a…read moredecent job for a good value. Tomas was great to work with both times. However, when I needed them to help me fix an important issue with one of their previous installs, they let me down. I made an appointment, then just hours before I was set to meet with them, they cancelled. Not only that, I got a lecture by them about how the amount of money it would cost them to travel to my home. I get you have to be worried about your bottom line as a business owner. I get if you're too busy. But don't cancel and then complain to me about it. In essence, I'm sure they'll be great for a bigger job in your area. But ensure that they're going to follow through on it.

We hired them for two jobs: replacing some broken tiles, and adding grout to some spots that the…read moreprevious owners had missed in a shower. Both jobs were done quickly and communication was easy! I'd hire them again.

Put on new gutters last year. Did fine job, no leaks at all through winter. We weren't in town when…read moredone, but project went fine.

I recently availed of their services. They failed to take the pictures of the gutters they…read morerepaired. I was told that i should requested it. I just relied that they really clean my gutters. They took photo of the brochure that they hang to the door and the roof by the front door that can be seen but not the top roof and the area the claimed they repaired. NO COMMON SENSE!

I had this company out to clean the gutters up my business. They were professional when they…read morearrived and did the job in a very timing manner. Came into let me know they were done and if any would get a repairs needed to be done. Price was right. Would recommend them going to call them for my other building tomorrow

Did part of contracted job and then ghosted me. I had a very specific reason for contacting the…read morecompany; after multiple emails/texts/pictures they agreed to do the entire job. Come day of the work they only did the easy part not the part that I actually contracted with them. After that it was a few texts stating they would do the work and then everything stopped. Horrible customer service -- and from the owner!!

So a week after the roof cleaning I removed the Christmas lights and saw that they had left quite a…read morebit of moss on the roof. I emailed and called and left a message, and there has been no response after three months. Don't use this company