Nicest Folks. I had a piece of granite that needed cutting to fit on top of a wine cabinet that an aquarium was ruining. We worked with Mike and dropped the piece off in the morning and after lunch it was cut, polished and finished beautifully at the time promised. The job was professionally handled and exceeded our expectations. I look forward to doing future business with them. It is great to work with folks that believe in paying it forward. read more

I hate to leave a bad review as a non-paying customer, but these guys left me in the wind. I needed a peice of scrap granite cut for a stable base for a high end turntable. Kevin, the gentleman whom promised he could help me out no problem, left me out to dry. Although I offered to pay for the granite and rough cuts, he insited he would do it for free and have it done in a week. I called back ten days later and he said one more week. It was a simple cut of a scrap slab into thirds, but what could I argue about how long it took when it's free? I called and left a message a week later. No response. I stopped in and Kevin seemed a little indignant about me popping in. He said he would call me when it was done in a couple of days. That was weeks ago and bupkis... They may have had my business years down the road for a $$$$ remodel, but if they can't live up to a simple request...... read more

I couldn't recommend someone LESS! We bought our slabs at Medimer and they recommended Kevin at Natural Stone to set up honing on our slabs. I called Kevin from Medimer's parking lot the day we bought the slabs and left a voicemail. It took 2-3 weeks before I finally got ahold of him and arranged to get our slabs over for honing. Once completed, they sent the slabs to our fabricator a couple miles away. Once they saw the slabs they called us to look at them. The honing was horrible- swirl marks and missed areas completely. It looked like someone just rushed it and threw it in the truck. We called to speak to Kevin and have it fixed. He avoided us and ignored us. Medimer was useless also and actually said "it's not really our problem"--- except that the SOLE reason we were using NSD was on their advice. Once Kevin called back, he didn't even ask what we wanted done- he TOLD us they'd go get the slabs and make it right. THREE WEEKS LATER- they're finally done today. It's been one runaround after another (waiting on new honing pads, Kevin is on vacation, nobody returns calls, etc). They were supposed to be finished today and I called 3x last week to set up an immediate transport to our fabrication shop to avoid further delays. NSD told me they "don't have a truck"---even though THEY PICKED UP THE SLABS AND TRANSPORTED THEM BACK FOR REPEAT HONING BEFORE! I've tried to reach every project manager and shop manager and nobody answers or returns calls. I finally spoke to Patrick (because Kevin is gone on vacation AGAIN). He's the only one who's been helpful but even he had an attitude and gave me the runaround and lied about having no truck. He also informed me that he shouldn't even have to deal with me because Medimer is their point of contact and who pays them for the honing-- I quickly corrected him and informed him that I PAID DIRECTLY for the honing and none of this is Medimer's issue- it's NSD's issue and they need to fix it. I wouldn't recommend this shop TO MY WORST ENEMY! It's been a total nightmare and delayed our remodel that was otherwise completely on schedule. Their communication is horrible. ** our remodel is now finished and the marks are horrible from the honing. Every fabrication person I've spoken to said that NSD never should have promised to hone quartzite. We've pursued a refund for the $1500 botched honing job that ruined our $4000 slabs and all they're willing to offer us $700 due to their "time and labor" they have in the job. read more

Disappointed in the customer service here. Went in person to ask questions about fabrication. Everyone was really nice and the gentleman there gave me his business card. I called and emailed a few days later to ask about pricing and nobody even had the courtesy to call me back. I called again, and still nothing. I even made a third attempt to contact a different project manager in the office. Still no response. Guess they don't want my business. I'm assuming they were busy, but it still would have been nice if someone had the courtesy to at least return my calls or emails. read more

I called to see if they offer cutting services. I needed a marble slab that was only 18 inches, cut in half. Nothing more. Kevin said it would be 20 dollars. I was fine with that. Called the following week to see what the process is...I get off of work at 2pm. Kevin was on vacation. Spoke with Mike who told me to call the day that I'm going to take it there, which I did, the following day. Told him I would be there around 2:15pm and was fine with leaving it there until they could cut it. Verified their address and told him what time I was coming. I get there and the door is locked. I call and leave a voicemail. got a call from Mike maybe 20 minutes later. No apology left on my voicemail. This isn't a good way to gain a customer. I guess I wasn't a good enough paying customer to bother with saying 'sorry I missed you I had an emergency etc'...definitely would not recommend dealing with them! read more

Working with My General Contractor, Christopher's Construction Services and his fabricator was a dream come true. I purchased my quartz and the tile company sent it directly to Natural Stone. Stress free! Mike Medina's crew fabricated the countertops and full backsplash for my kitchen and hutch. Talk about precision. I was so impressed starting with Tony as he skillfully measured both digitally and with a good old fashion tape measure! I had two different crews for the countertop and then the backsplash. They installed my quartz with such professionalism. I truly want to give a shout out to Ross. Just watching him measure, trim and install the backsplashes was amazing especially the hutch as it had a face trim he had to maneuver around and he did it with ease. Because of the prep my GC's crew did, Mike's crew was able to make all cutouts with precision. That's was team work 100%. Thank you Chris and Mike for my beautiful new kitchen. One happy client here!! read more

See all

Natural Stone Design Fabrication was sent by Lowes to fix a problem created by another fabricator. Timme and Scott arrived on time with everything needed. These two journeymen installers quickly grasped the problem -- the sink edge was experiencing micro-cracking -- and set to work to cut a new, well-rounded edge that would resist the problem going forward. The original edge was simply too sharp to handle inevitable impacts with pots and pans. Importantly, since the cutting had to be done on an installed slab, Timme and Scott carefully curtained the space to keep granite dust inside the work zone. it took them as long to curtain as it did to cut, polish and seal the edge around our double sink. Great job, guys. We will definitely call on Natural Stone for future work. read more

They did all the granite in my house and they are GREAT. They showed up when they were suppose to which is a huge plus. They had a great showroom to look at for ideas. I am so happy with the options, service, quality, and professionalism they offer. If your looking for good quality and reliability this is your place! read more

Natural Stone Design Fabrication - I live in Tahoe and wanted a cabin feel. I love love it! - Building Supplies Near Me - Sacramento, California

I have had nothing but good experiences with this company. Nicole is truly the best! She helped me at several steps of the way since I made the mistake of not having a general contractor. She was kind, responsive to my questions, patient in finding the most attractive template for the slabs, and even gave me sound advice to save money. If you can work with her, you will be happy! That said, I believe that other people in the company are also very good. The fabricators and installers did everything on time. Their equipment is state of the art so everything fit perfectly after measuring the countertops with a laser guide. The installation was done with minimal mess, and when there was a problem in fitting the plumbing fixtures (not their fault), they came back the next day. So glad I found this company and worked with Nicole! read more

Mike and his team were fantastic. They came out quickly, communicated well, and seriously bent over backwards to get our job done before the holidays. We were able to layout our counters on their CAD. Super awesome experience! These are the guys for counters in Sacramento! read more

We did a small bathroom and hutch remodel and could not be happier. Patrick worked with us throughout the entire process. At no time was there any pressure to buy, his focus was helping us find a good fit for our project. The price and the workmanship is excellent. They were extremely easy to work with. We are so happy to have found such a great business and look forward to using them on our next project. read more

Every aspect of work was A+, from first phone call and subsequent communication, having Natural Stone travel to source of stone selection to verify no defects, getting stone delivered for cutting, to template, to layout, to installation and cleanup. Great experience!! read more

I have used this company three times. Very professional, great results, and easy to work with. Kevin Stillian managed our job and I would highly recommend him. I picked a granite that had a lot of characteristics and Kevin and Scott spent over an hour manipulating the templates in order to match the countertops and backsplash, which was very difficult. This company makes every effort to please the customers and produce a beautifully finished product. read more