The real test of a dealership is how they treat you after the sale, and Mossy Nissan Poway exceeded…read moreevery expectation. When I returned for my Simoniz application and detail, Tim, Jayson, and Gael greeted us like old friends and even admired my daughter's bedazzled Mossy Nissan plate frame. When our one-hour appointment turned into several hours, without hesitation they offered us a complimentary rental so I wasn't stranded with my infant and my older kids could still make it to their friend's birthday party. They helped us transfer everything over and happily went back to my Pathfinder multiple times for the things we forgot...including my phone charger! They already had my money, but their customer service never changed. That kind of care is rare, and it's exactly why they've earned a lifelong customer. Thank you for going above and beyond!

Love that the service section opens early and has a great lounge/seating are to do work if needed…read morewhile your car is being serviced. The staff is usually very helpful and friendly. They will make suggestions but never pushy. Always have a good experience and it keeps us coming back!

Thank you, ORW team! I'm so happy with my suspension upgrade with a 3-inch lift. It was a pleasure…read moreworking with Mo, who took the time to explain the best option for my 4Runner, and a big thank-you to Charles for the excellent installation! The ride quality is fantastic, and the lift looks amazing. It was absolutely worth the drive from OC. I'll definitely be coming back for more mods. Highly recommend!

We went into get a leak fixed in our differential. They filled it up with oil but didn't fix the…read moreleak at all like we had asked!! We had a larger leak in a few days. They recommended a full rebuild. We went somewhere else and They said all we needed was to seal up the leaks at 1/4 of the price of a rebuild. Will never go back to this place that just wants to not fix your problem and try to charge thousands instead!

I used to rent from them all the time. Not anymore. We recently rented a tractor. It had bald tires…read morefrom the beginning. Then when one of the tires went flat, a mechanic from another shop came and confirmed that it was because there was a patch that had gone bad. Piva refused to cover the cost of a new tire, charging us $400 to replace their bald tire! This was absolutely ridiculous. Never going to use them again. Stay away!

Beware of how Piva treats loyal, understanding customers!…read more Over a year ago, a delivery driver from PIVA smashed into my car bumper, damaging it. Rather than go through their insurance--which could have hurt the driver's job and reputation--I worked with Jim in good faith to get the repairs done locally, at my cost, to save everyone time and money. PIVA agreed to this approach, and I genuinely thought I was doing the right thing by being flexible and understanding. Fast forward a year: after hearing nothing and getting no reimbursement as agreed, Jim handed the situation over to their insurance, leaving me to deal with endless runarounds and no resolution. My patience was met with complete indifference. Then, after all that hassle, I reached out recently to rent equipment from them again, thinking they'd be considerate of my past flexibility. Instead, I was told they wouldn't even deliver to my address! In a community where everyone tries to look out for each other, I expected better treatment. If you're looking for a company that values loyalty and understanding, you might want to think twice.

I highly recommend! It's family owned, trustworthy, reliable, helpful, and a valuable source of…read moreinformation for all your Honda needs. I bring all my Hondas here as well as refer friends/family.

Wanted to shot out to this awesome Mechanic Shop that did an engine swap from my original engine…read moresetup to a low mileage JDM engine block. So far with the 4 months that this team serviced my car I've had no problems with it and my engine is running like a Champ! I will highly recommend anyone with Engine Swaps services to bring it over to Lozano Performance Team... I will be dealing with this Team in the future for any Engine upgrades.

Associates need work in customer engagement,…read more I came in on a Saturday and the girl at the register acknowledged me after I was standing there for about 2 minutes , but she continued to make 3 calls to other customers informing them about their orders, however those calls could've waited , i told her what I needed and after 10 min i could tell she couldn't find them , eventually she found something , but was pretty rude when she rung me out , she took my payment at a different register then left my item at another and just said " have a good day " and walks away , she never once gave me the bulbs or she didn't have any, i realized she rang me up for the wrong item so I'll be back only to return them .

Bought a (passenger car) tire pressure gauge here for $10 since I lost mine. They dont have the…read moredigital ones here, just the original ones. Nice employees, clean, organized store.

This review is long overdue Miguel Jr and Sr have worked on…read moreall 3 of my cars. I am an avid researcher and would call for estimates to at least 5 different shops. But since I've been coming here I don't even bother because I know they will give me a fair price and get my car back to me ASAP. Extremely trustworthy and realiable. When I've called and asked a million questions, some I've repeated, they don't seem bothered at all and throughly explain what needs work and what doesn't. No pushy sales. I've referred anyone looking for a mechanic and everyone always says they are the best in the area that they've been to. Just got back another car today and felt soo good to know I wasn't overcharged!! All my cars are 2010 and older so he has a lot of knowledge on new and old cars, and one is a hybrid that he fixed same day after months of issues!!! Great people, thank you!!!!

Miguel Jr and Sr are extremely reliable and trustworthy mechanics. I've had numerous cars worked on…read moreover the years and enjoy owning early 2000s vehicles and have found the shop I need when things go sideways and I'm beyond my capacity. Highly recommended 10/10

This O'Reilly one i get part from the staff is always professional and polite and go above and…read morebeyond. There always there to help. Need a o ring for my 98 dodge caravan power steering fluid reservoir cap. They has one thank you for having the part I need. And thank you foe alwqys good service. I highly recommend this store. I be back. 5 stars clean store 5 stars for customers service 5 stars for professional And 5 stars for having the right parts

They aren't bad. Staff is knowledgeable but when there are more than a few customers in the store…read moreit seems like everything moves so slow and it takes forever. They will also prioritize phone calls to the store over customers standing in line. Kind of annoying...

Superb service Jim is very knowledgeable mechanics who did me right. I bought a used vehicle for…read moreDoordash last year and it is still functioning and solid vehicle