I was on a road trip from Dallas to Austin. I got air in my tires prior to leaving and all of a…read moresudden on the freeway my tire light started flashing. I was a little concerned. I exited the freeway and pulled into a random parking lot checking them out. They looked fine but I was unsure. I looked across the street and I saw Red Oak Auto Repair and I pulled in right after they opened and I explained what was going on and they checked every tire, offered me some water and coffee, and they got me together. Confirmed that it was a censor that was malfunctioning but still give me a little more air than what was required just in case there was leak or something since I was driving far. They were so kind. They didn't have to do any of that, especially since I didn't spend any money there. if you are in that area, i 100% recommend them.

Finding a new auto repair place can bring on some anxiety. Fortunately our needed repair was…read moresupposed to be minor, but every time that check engine light comes on in a 20 year old Dodge Ram 1500, you just never know. Red Oak Auto Repair Center is a beautiful new limestone and red brick building on Ovilla Road near where we live in Glenn Heights. They've been open a few months and we decided to drop by and present our truck's problem. We had been told that the EGR valve and gasket needed replaced and our usual oil change and simple repairs place would be unable to do it. We were greeted immediately by a friendly young man who introduced himself as Mo. Mo listened, understood what another place had to say about the issue and offered to do a free diagnostic while we waited. I have to say that the waiting area is more like a living room than your standard waiting area. There are two distinct areas. One side has a coffee bar with snacks and a refrigerator with drinks and water. The unisex restroom is on that side in the corner. There's a four kettle chair seating group with a table, rug and a wall TV. Across the room is a comfy long couch and two chair set with tables, large area rug and a wall TV. The light green walls were a wonderful change from automotive or industrial design and there was lots of natural light. Just a lovely airy welcoming room. We had showed up somewhere around closing time not knowing really that they would start on the repair. They choose to and in the end, we waited until they closed. They had to go buy a part and on the Ram 2006, the part was very difficult to get to and then get out, as it was rusted in place. Mo kept us aware of everything as it developed and offered to drive us home and bring the truck to us after the repair was done in the morning. We lived but a few miles away. The repair with tax, labor and parts was $324.75. They worked hard on this repair. This truck has never been housed in a garage. Dodge Rams live long but this is the second engine. It's been awhile since we have had a repair other than A/C or a turn signal. Given what Red Oak Auto Repair did for us and the great rapport we established, I can say we'll definitely be back!

Top notch service! I would highly recommend them. I will use them again. I don't need 85 characters…read moreto praise this company.

Did a great job of interior and exterior - they put a lot of time into the work, highly recommend!read more

I had a great experience with the body shop. They replaced the bedside on my truck and took care of…read moreall the cosmetic damage, and everything came out looking great. They were helpful, extremely courteous, and kept me updated throughout the process. I'd definitely recommend them to anyone needing body work done.

The Rainbow team did an absolutely amazing job on my Ford F150 Supercrew truck. Their replacement…read moreof my damaged tailgate and rear bumper was perfect. But, as one who used to work in a collision shop years ago, for one of the best auto painters in America, I must say...the topper repair and fix and overall paint job on my vehicle was second to none. Trust me, I'm pretty picky. Chris, you, your dad and team absolutely nailed it. Well done, Sir! Mark Welch President Fox Studio

They were timely and thorough and made it look awesome. Would highly recommend them…read more Corey

Contacted DFW Bumper Solutions after an unfortunate encounter with another car's trailer hitch…read more They contacted me back in minutes, made the appointment for the next day. They gave me a two-hour window for their arrival and showed up 15 minutes into that window. The whole job, including some preexistent scuffing on the side of the bumper, took about two hours, all done in my driveway. The color match and finish is impeccable and the price is less than a third of what a body shop would have cost me, not counting leaving the vehicle and having to get a rental while they did it. Multiple, convenient ways to pay. Cannot say enough good about this business (I almost want to call it a service), and Shannon who came and did all the work. Top notch, down-to-earth good neighbors. Highly recommended.

Five stars isn't enough for RV Medics DFW!…read more The Situation: We were traveling from Amarillo to the Fort Worth area with a broken air conditioner in miserable 98-degree heat. Every other shop we called was either unable or completely unwilling to help us. The Communication: Cliff was a lifesaver. He stayed in constant contact with us during our drive and managed to fit us into their packed schedule. It's completely obvious why they are so busy--they actually care about their customers and go the extra mile. The Service: We coordinated our arrival, and within just 15 minutes of us pulling into our campsite, the team was on-site and ready to work. The Techs: A huge shout-out to Andrew and Shane! They were highly knowledgeable, courteous, professional, and incredibly helpful. They had us up and running in no time.Thank you so much, RV Medics, for rescuing us from the heat! Highly recommend to anyone looking for honest, fast, and professional mobile RV repair. Beautiful experience and a great price!!

We gave these people a call after they repaired our neighbor's furnace in their camper van. They…read morewere quick to reply and came out to assess our problems that afternoon. On their initial visit, the tech told us how to reset our side slide which was experiencing uneven movement and sticking. They also set an appointment for the following week to repair or our furnace. They showed up early for the repair and it wound up being $200 less than the original quote. They removed the furnace and cleaned out the mess left by dirt daubers (thanks previous owner!), then reinstalled and made sure the screen was in place to prevent future problems. Very professional and reliable!! We were impressed!

I paid Gerald Smith, the owner of SOS Tow and Auto, over $3000 in labor alone to install an engine…read more(plus $3200 for the engine itself), install a rebuilt transmission (plus $1300 to a rebuilder that he chose), and approximately $2000 in additional requested parts and fluids (injectors, starter, plugs, coils, radiator, fluids, etc). That is just short of $10k invested for the repair of an '01 truck. Upon picking the truck up, I immediately noticed that the truck had a 'Service Engine Soon' light. I was very concerned, but Gerald said that this was likely due to the truck needing to be taken through driving cycles following the engine and transmission replacement. He also mentioned that he felt that the truck had a vacuum leak and that he had neglected to upgrade the hoses on the vehicle during the engine and transmission replacement. He hooked his computer up to it, and said that he had seen no codes, and claimed that the vacuum leak needed to be addressed, and the truck just needed to be driven. I was not happy about the 'Service Engine Soon' light nor was I happy about the lack of common sense to replace bad hoses at the same time that you replace the engine, but I did understand the concept that with the major components being replaced, the truck did need to be taken through driving cycles to allow the truck's computer to be updated with the newly installed components. I decided that I could replace a few hoses, and drive the truck, and that everything might work out, right. I could not have been anymore wrong about the job working out. The same evening that I picked up the truck, I had an ODB computer placed on the truck, and there were multiple codes. Not only this, but the truck really was not driving well - there was clearly a misfire. When I contacted Gerald about the codes and the misfiring, he answered the call on speakerphone and said that the codes were "due to preexisting issues" - I could hear him discussing the issue with his wife in the background. Furthermore, he refused to give me my receipt or any of the paperwork that he had stated that his wife would be preparing for me. He said that any additional work that he did on the truck would be an additional cost; he did not honor his so-called warranty at all. It was at that point that I knew that my truck was likely in far worse shape than I ever could imagine. On May 15, 2025, I finally had a chance to have the truck looked at to address the alleged vacuum leak, the codes, and the 'Service Engine Soon' light. Their findings were very alarming; they found that Gerald had left the knock sensor unplugged during the installation of the new motor, of the new fuel injectors he had me purchased some were loose and/or improperly installed, and various other nuts and bolts were loose. The transmission was low on fluid and was not shifting properly. I paid $600 for the knock sensor, fuel injectors, loose nuts and bolts and the diagnosis, and elected to have the truck towed to a transmission shop the following day. The findings at the transmission shop left me speechless. The very first thing they attempted after seeing the low fluid levels via the transmission dipstick was to add some fluid - the transmission fluid that they tried to add spilled on the ground as they tried to add it. This was bad, but the findings only got worse. This is the short list of what I witnessed them encounter: Loose/unbolted high pressure AC line Loose/unbolted and unsecured fuel line under truck (this is severe fire hazard) Fuel line stack bolts missing Inoperable transmission bleeder Missing transmission bleeder hoses Missing transmission dust cover shield Missing bolts on cross member Exhaust mount nuts missing Upon further tear-down, these additional issues were discovered: The brand-new starter that I supplied Gerald with was only secured by one bolt - not the three that are required The torque converter was improperly aligned during install Missing bolts at transmission bell housing Marred transmission casing due to the wrong bolt (too long) being forced into the wrong location Various bolts cross-threaded and stripped due to improper placement Missing transmission vent tubes Missing transfer case vent tubes Idle air control valve missing cap after install of replacement engine After repair and correction of the neglect incurred by SOS Auto and Tow, I just paid an additional $3200 not including multiple tows and multiple Ubers due to my truck being inoperable. At a minimum, Gerald Smith of SOS Auto and Tow is responsible for these most recent charges. I will be taking legal action due to this act of gross neglect and services left unrendered. Potential Consumers: Do yourself a favor and do not entrust Gerald Smith, SOS Auto and Tow or any of its affiliates with the care of your vehicle, unless you enjoy burning your hard-earned money or potentially being burned alive by neglectful work such as leaving fuel lines exposed and unsecured beneath your vehicle.

My car tire went out driving back from Louisiana and I didn't have a spare. I came upon Gerald's…read morenumber by searching road side assistance in my maps app. Gerald was about to close down but he answered the call and showed up quick. Gerald jumped out asked me the problem and suggested that I call a 24hr tire shop that he drive me to. Gerald was nice, precise, technically proficient, and fast. The price was cheap and affordable. Thank you Gerald.