Great place, just bought a car from them and they were honorable, honest and agreed to help us in the future for mechanical. It was a wonderful experience read more

Here's an update: When I bought the vehicle, I paid this dealer about $400 for tax, title and license. I received my title and plates eventually. But a year later, when it was time to renew my registration, the county wouldn't let me. Why? Because the dealer wrote a hot check to the county for my registration, along with registrations for about 4 other people. I had to pay the $400 to the county AGAIN to make my registration current. It was my understanding that the guy was about to be arrested. They said if he made good on the debt, that the county would issue me a refund. I'm not holding my breath. But it's official. He is a crook. read more

Stay AWAY from these shysters! Like the other reviewers, if I could give zero stars I would. We were sold a car without a legal title. We have been trying for over 5 months to get the title so we can get the license plates. Now they are no longer answering our phone messages or emails. They have no sense of morality or ethics. It's all about making a buck. This dealer is as crooked as the day as long! STAY AWAY! read more

It isn't only a "rating" but please consider this as a psa. Don't let this place touch your car! This guy not only did shoddy work on my car, but didn't even give me a complete, part by part, itemized invoice after asking repeatedly. On top of that, he stole parts from my car. After confronting him tirelessly to adjust the repeat $200 charge for a left control arm that I pre-paid for weeks ago, I gave up, paid his invoice and took this matter to my credit card company for dispute (ruled in my favor). He repeatedly refused to honor warranty, accused me of get this "stealing" and now I have sunk money that I can't get back. On top of all this, he ruined my car that has a lot of sentimental value to me. I have demoralizing texts from him showing what sort of reliability and service can be expected. When confronted, he threatens to have a "pending" case with authorities and possess my car, which he really can't since I paid him in full. Rameen (if that's his name) lives in his own world of deceit and delusion and thinks he can keep operating like this. When he is made aware of this, he responds with rude comments and tops it off with good luck to you! I wouldn't recommend doing any business with this guy (need I say more) and be on a lookout for any business that misrepresents in any ads Craigslist or somewhere else. I don't always post online, but I would consider this post successful if it prevents anyone from getting cheated and saves frustrations and headache of dealing with people like him down the road. This is all I can do in my situation after all. read more

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If there were a way to give 0 stars then that's what would happen here. Dude will lie through his teeth to sell you a car, he will falsify anything he possibly can and will not fix what he says he will fix. STAY AWAY!!!!! read more

Nothing but good things to say about NBZ Auto Sales. The Nissan Altima was in great shape and reasonably priced. Ramin was courteous and helpful. I will certainly buy from them again. read more

I was looking for small car or SUV for my daughter and saw their add on CL and called and talked to Ramin and he gave me a lot of information about the history and what he had done to the car and about privious history. it was interesting because I could tell he has done research on the car that most dealers don't bother to do. I got there and test drove the car and it was exactly like he had told me. it was good running car but it was just not detailed and he took care of it while I had lunch. Their place is hidden and hard to find and its not nice fancy lot but he has great cars with great prices so I don't care about that. read more

I have bought several work vehicles here without an issue...Its easy to see that you get what you pay for...This guy is not trying to rip anyone off...The owner needs to clean the place up, but the deal was sound... Lots of low end cars and deals are a plenty...You just need to know what you are getting into when you buy an old used car...Check it out if you want a deal- read more

WARNING: do NOT buy from NBZ auto sales! We were sold a car that the transmission went out on less than 2 months after buying it. WORST customer service. He yelled at us after selling us a lemon. He should not even be allowed to sell cars! Please save yourself from the nightmare of dealing with Ramin. I'm really upset that I even have to give 1 star because he doesn't even deserve that. read more

Astoundingly awful customer service. Just shocking, really. I can't even believe these guys consider themselves a business. I invested my entire day into getting up to north Austin to this place and checking out a car on his lot that I'd had my heart set on for a week or so. Ramin, I believe his name was, was very communicative with me over the phone/text for those several days and I was really excited to do business with him. I took a friend of mine up there with me, and we went and had the car looked at at Lambs (GREAT customer service, by the way -- very thorough and courteous and knowledgeable). While the car was in overall very good condition, there were some things that needed work that I was more than willing to invest some time and care into. Regardless of the Craigslist ad AND his website, both of which claimed he was willing to negotiate the price, he was firm on the initial price, insisting that while my friend and I were out getting the car inspected, he'd had another customer in to look at the car and they would have purchased it for his original asking price, but now they were gone and he'd lost his chance at that sale. All the while, his baby's momma or whatever she was, was speaking over him while holding a screaming toddler, at one point begging Ramin to take him outside and talk to us there so that he would stop screaming. There was a dog barking in the corner in its cage while we tried to talk business as well. It was a very stressful, loud and chaotic environment. While I could tell that Ramin was trying to remain professional, his impatience with the situation showed. He was asking well over the Kelley blue book value of the car, while using scare tactics (sorry buddy, I work in sales too and it takes one to know one, though I sure hope to god that I am never that sheisty) to get me to invest a good thousand dollars more into the car than it was actually worth. My friend and I went outside to think it over in some peace and quiet, and when we walked back into their airtight office, determining that the bottom line was that I just couldn't afford it, totally not mentioning the fact that I felt ripped off, being as nice as possible about turning down the car, Baby's Momma got all sorts of red in the face claiming we should call the previous customer back and see if they'd come back and buy their car since I couldn't (seriously? what?). Basically it had very rapidly escalated into a brief and awkward battle of "NO YOU" instead of a professional exchange over the purchase of this vehicle. She told us that we had pretty much wasted their time in so many words and to "get off of their property". You bet we did. Really, there are no words. It was heartbreaking. Total waste of time. I was actually a little worried for our safety leaving the parking lot with how angry that horrible woman was. BUYER BEWARE. Stand your ground and do not let these people guilt you into buying from them. read more

This was the worst possible experience I've ever had with a purchase. My son bought a truck here, and within 3 days it would not drive. We had it towed back to NBZ, he "fixed" it, and it drove for 10 minutes. When my son went back, the owner Ramin, told him to leave - because he asked questions about what Ramin fixed. We ended up having the truck towed 3 times, and put another $2500 in it before it was drivable. Ramin lies. Says anything to make a sale. (I looked at YELP after! we had trouble. Only review then was also terrible. That review is no longer visible here. NEVER DEAL WITH THIS PERSON. He advertises on Craig's List. Phone number 512-336-5522. If I could give him MINUS five stars, I would! read more

I bought my car here two years ago, I love my Beetle. I come back here for all regular maintenance and discount OEM parts. What a lovely, honest, family owned company! read more

My husband is a mechanic of over 20 years. We saw a craigslist ad for an BMW X5 for a great price and we have been trying to find one for our expecting daughter. We went there and got a great welcome. Ramin even let my husband put the car up on his lift to check it out. My husband was very impressed by condition of the car. While Ramin was doing the paperwork, his wife even drove me down the street to walmart to buy a bow to surprise our daughter with. This was the best car buying experience we have ever had. read more

I needed to buy a second vehicle for a low price point. Ramin had a good selection and I got a four wheel drive passport. It's good to have a high water suv just in case. Very happy with the experience. read more

Recently bought a 2003 eclipse gt from this location. I noticed a little smoke coming out of the hood of the car and told the guy (his name is Ramin) after I finished my test drive. He brought his mechanic over and his mechanic told us they did an engine swap and that there was residual oil on the engine that was burning off and it would take a little for the remainder to all burn off. His mechanic SHOOK MY HAND AND GAVE ME HIS WORD IT WASN'T LEAKING OIL. Less than 2 months after buying the car I had a short in the wiring that caused my blinker and tail light not to work. The engine was still occasionally lightly smoking so I reminded him about his mechanics word and how my engine still had smoke coming off it. When I took the car back up to him his mechanic fixed the short but sloppily put my taillights back on (they were still loose so i had to tighten the bolts on them myself). His mechanic simply tightened the head gasket seal and said its not leaking anymore. Ramin then informed me the car needed brakes and rotors "bad". I said wait, you just sold me this car less than 2 months ago, how can it already need breaks and rotors "BAD". The obvious answer, he sold me a car with bad breaks and rotors. Strike 2. He puts new breaks and rotors on the car and less than 3 months after my breaks are squeaking and grinding again. I am no mechanic but breaks last longer than 3 months (I was driving the car conservatively so i wouldn't burn them out). I call Ramin again and tell him my engine is still smoking slightly and he tells me to take it to a mechanic (he recommends a guy who he does business with) and have them determine where its leaking oil and then to bring it to him and he will have his mechanic fix it. He says hopefully its not leaking in a tough spot or the price of the fix could be around $250 or more. I reminded him that he sold me a car that his mechanic gave his word on that it wasn't leaking oil and that we would not be obligated to pay for this oil leak fix, seeing as we already dropped around $650 on the breaks and rotors and the short in the wiring less than 2 months after buying it from him. STRIKE 3. At this point I was done dealing with the fast talking, always interrupting Ramin. I decide to take my car to my old mechanic to get his opinion. turns out the car needs about $1500 of work including the breaks and rotors which Ramin's mechanic did a shotty job on according to my trustworthy mechanic, and an oil leak fix. Yes it turns out it was leaking in the inconvenient place. After said $1500 worth of repairs I then find out the car needs a new power steering pump, which according to my mechanic was jimmy rigged and has needed repair for a while. You would think a guy like Ramin who is starting a family (his wife and baby were present at the time of purchase) would be trying to make an honest living. Turns out he is a lying, fast talking, interrupting, guy who sells cars that he knows will need work within the next few months. I EVEN ASKED HIM WHAT WORK WOULD NEED TO BE DONE IN THE NEXT YEAR ON IT. His answer: it should be fine my mechanic said its running good no problems at all. DON'T BUY A CAR FROM THIS GUY. INSTEAD GIVE YOUR MONEY TO AN HONEST CAR SALESMAN WHO WON'T SCREW YOU OUT OF YOUR MONEY. read more