I booked National Multi Steam for carpet cleaning at my home in St. Helena, CA, and it was a big…read moredisappointment. They showed up late with no notice, the technician seemed rushed, and after the cleaning my carpets looked no better--stains were still visible and the overall appearance hadn't improved. I reached out afterward to ask for a follow-up or partial refund, but no one ever responded. The lack of professionalism and customer service was extremely frustrating. Based on my experience, I would not recommend this company to anyone.

Alfonso arrived today with his team and did an amazing job! He was professional and the price was…read moreperfect. They helped move furniture around as needed to do a very thorough job in our home. I will be using him again next time! Highly recommend!

Amazing results, super professional and courteous. Price was right!…read more I'd recommend them over and over.

They did excellent work at a very reasonable price, friendly and professional. I would highly…read morerecommend them.

Kip was amazing. He answered the phone promptly and was on time. He removed stains that were on…read morethe carpet from the earthquake! And believe me other companies have tried and failed. Best part- no chemicals and dried in 2 hours not 10! Do not hesitate to call him. Reasonably priced and nice as well.

We used this service to clean our dining room, hall and stairs. The result was utterly terrible…read more The cleaning brought the dirt to the service but without enough water to clean it, leaving a dark dirty appearance and a stiff residue on the carpet. We had to employ another company to steam clean twice to bring the stairs backup to normal. I contacted the Chem Dry central office but they said they have nothing to do with the individual owners they just supply their chemicals. DO NOT USE THIS SYSTEM TO HAVE STAIRS CLEANED. This system is not good for light colored carpets, as it leaves it looking dark and soiled.

Dave is very kind and honest. He did a great job cleaning my…read morecarpets. There was no scent and my carpet was dry before he even left... which is a huge bonus!! My cat was free to roam immediately

Used company before and service was great. Unfortunately, when serviced recently services were done…read morevery sloppy. Cleaner did not clean up after themselves. The product that was used to clean was left all over walls and baseboards.

This was our second time using this company and not our last. Everything about this company screams…read moreprofessionalism from the first call we made to schedule an appt, to the technician calling us prior to their arrival which I truly appreciate. They cleaned my carpets and did a great job, they were also very efficient. I've found my new go to carpet cleaning company,

I was able to make a next day appointment and my carpets look and smell almost like new again. Very…read moreprofessional and friendly customer service by both Marco and Sergio.

William came & in an HOUR, cleaned my entire downstairs carpeting back to almost new! My 20 yr old,…read moreheavily stained white berber (I know, terrible choice) was gray & spotted everywhere from spot cleaning & using that useless store rented cleaner that breaks your back & makes your carpet worse! I'm in shock he could do all this in an hour, for less than what it would have cost me to rent a machine & buy all the shampoos. Bonus, my house smells lightly of citrus now. I was worried about a chemical odor, since I have a 2 year old running around. No strong odors left whatsoever. He did an extra extraction of some sort, and my carpet is already over halfway dried. I'm thoroughly impressed. I HIGHLY recommend William & his company, and will be using them exclusively from now on!

William was prompt in returning my call. He conducted his business in a proffessional manner. He…read morewas on time and completed the job fast. The finished product came out really good. Very clean and dry (and no damp smell). Impressive work. I will contact him again and will highly recommend to others.

If you're looking to get your carpets REALLY clean, book with them ASAP! I've been dealing with…read morethem for about three years now and their customer service is 10/10 every single time. Super respectful, they take their time, and never rush the job. I have two French bulldogs and every time they come, they get ALL the smell out of my carpets. Like brand new fresh. They're the best, no exaggeration. If you need your carpets done, book them!

Amazing service i had a small issue when i pulled my rv out of storage and was detecting a heavy…read moresmell of mold. Not only did they preform a mold treatment but they were able to rid my unit of the smell an also restored my carpet back to its original glory. It looks brand new, thank you again for taking care of this issue and making my family safe. The price was extremely fair and i will use them again in the future in my home.

Thank you to David for coming to deep clean my carpets and leaving them like new! The odors and…read morestains gone! The price for their services reflect the quality of their work! Highly recommend!

Charon and David did an incredible job !! There was a confusion on time but was happy to come back…read more1 and was on time and very professional. My hall way and stairs are very clean and looks brand new !! Thank you for the professionalism and service. I highly recommend them and will be using their service again in the future.