Amazing results, super professional and courteous. Price was right!…read more I'd recommend them over and over.

They did excellent work at a very reasonable price, friendly and professional. I would highly…read morerecommend them.

Our dog got sick and after trying to get carpet cleaned on our own we reached out to the…read moreprofessionals! Michael arrived and as always was friendly and helpful! He explained the process and said he will do his best to get the stairs and carpets cleaned! They were done in a short period of time and we were thrilled with the work they did! The price is also very reasonable compared to other carpet cleaning companies. I also appreciate this family run business. We will very pleased with their work and customer service!

I booked National Multi Steam for carpet cleaning at my home in St. Helena, CA, and it was a big…read moredisappointment. They showed up late with no notice, the technician seemed rushed, and after the cleaning my carpets looked no better--stains were still visible and the overall appearance hadn't improved. I reached out afterward to ask for a follow-up or partial refund, but no one ever responded. The lack of professionalism and customer service was extremely frustrating. Based on my experience, I would not recommend this company to anyone.

Alex and Dominic did a Great Job!!! Alex had some recommendations that we went with and the…read moreresults are amazing. Will recommend JC Carpets to all my clients, friends and family. Thanks

I had the pleasure of meeting Jorge today and I can tell right off the bat he is the best in the…read morebusiness. He came to my home right on time, and gave me an honest assessment of my carpet and what it would take to remove pet stains. While I have decided to probably just rip the carpet out, I do appreciate Jorge's advice and expertise in helping me come to this decision. He explained to me the thorough and high quality steps he takes to clean carpet. If you want to get the highest quality service and maybe pay a little bit more than cheaper less quality service, I would go with Jorge's business. 10 stars!!

Kip was amazing. He answered the phone promptly and was on time. He removed stains that were on…read morethe carpet from the earthquake! And believe me other companies have tried and failed. Best part- no chemicals and dried in 2 hours not 10! Do not hesitate to call him. Reasonably priced and nice as well.

We used this service to clean our dining room, hall and stairs. The result was utterly terrible…read more The cleaning brought the dirt to the service but without enough water to clean it, leaving a dark dirty appearance and a stiff residue on the carpet. We had to employ another company to steam clean twice to bring the stairs backup to normal. I contacted the Chem Dry central office but they said they have nothing to do with the individual owners they just supply their chemicals. DO NOT USE THIS SYSTEM TO HAVE STAIRS CLEANED. This system is not good for light colored carpets, as it leaves it looking dark and soiled.

Thank you to David for coming to deep clean my carpets and leaving them like new! The odors and…read morestains gone! The price for their services reflect the quality of their work! Highly recommend!

I just wanted my stairs done and they were able to come in 1 hour after I called them and two hours…read morelater my stairs look brand new. Family business that I would highly recommend to anyone! This is the second time I used them and I would honestly not use anyone else to clean my floors!

Very happy with Jim.He did a great job and was on time !!!! Carpets look great.Thank You.read more

I highly recommend Graham Carpet Care. Jim Graham is a one man show so you know exactly who will…read morebe doing the work. He does an amazing job. We have used him twice and were blown away by the results. He removed stains I thought were completely hopeless. It exceeded my wildest expectations. We've had him do carpet, rugs, couches, chairs and cushions. Jim is professional, conscientious and hard working, easy to work with and his results are superb. Definitely recommend.

Dave is very kind and honest. He did a great job cleaning my…read morecarpets. There was no scent and my carpet was dry before he even left... which is a huge bonus!! My cat was free to roam immediately

Used company before and service was great. Unfortunately, when serviced recently services were done…read morevery sloppy. Cleaner did not clean up after themselves. The product that was used to clean was left all over walls and baseboards.

I had no hope that anyone could remove the coffee stains, dog related dirt and fluid remains from a…read moresick visitor. Andrew at Superlative made my carpets look brand new. I was stunned at the results. I highly recommend Superlative Steam Cleaning.

This is my third time using Superlative Steam Cleaners though it has been three years since my…read morelast professional cleaning. What was I thinking!? Andrew is the best! On time, professional and very skilled at taking care of my carpet. Great prices too! Schedule now if you are considering getting your carpets cleaned!

I have been working with Rose Rug cleaning for years. Ethical, professional, and highly skilled…read more They were the only company who aid they would try to restore my damaged quum rug. They didn't promise and they didn't charge me until they were certain they could help. I am awaiting good news. They will always have my business either way.

Rose Rug Cleaning just cleaned two wool rugs for me. We recently got a puppy and some accidents on…read moreour dining room rug had created a bit of a smell. They cleaned it really well and the smell disappeared completely. The owner was also very nice and responsive and picked up and dropped off the rug. They did such a nice job that I gave them another rug to clean that had several stains from my kids that I never thought would come out, but they were able to clean them and the rug looked great when they returned it. With young kids and a dog, I was also pleased that they don't use harsh chemicals. I'll definitely use them again the next time I have this need.

AVOID this company if you expect professionalism or basic respect…read more Chris gave me one of the most disrespectful service experiences I've ever had. The moment I explained that I smelled dog urine in the carpet, he immediately dismissed me, repeatedly telling me he'd "been doing this for 30 years" instead of actually listening to what I was saying. The most disturbing part of the visit was that he eventually stopped speaking to me entirely and directed his attention only to the man who was with me. He even walked away from me in the middle of our conversation. I left feeling belittled, ignored and treated as though my opinion didn't matter. Based on the way he interacted with me, I found his behavior toward me as a woman deeply disrespectful. He also wore his outside shoes throughout my home, insisted the issue was candle residue despite there being no candle wax, and then left before completing the job. The carpet issue was never resolved. If your first instinct when a customer raises a concern is to dismiss them, talk over them, ignore them and walk away without finishing the work, you have no business providing customer service. This was an appalling experience and I would strongly encourage others to look elsewhere.

The real deal. I checked the reviews and then decided to go with Sonoma County Carpet Care. I read…read morethat Chris is a nice guy, professional ,does a good job, and is not a "gouger" (check/check/check/check) We are pleased, and will use him again.