Went for a pre op exam. Worse experience I've ever had with a medical office. The attending…read morephysician was a resident who was absolutely the worse doctor I ever met. First and most important she did not listen to a word I said. They took one BP reading which was inaccurate with a EKG that was incorrect. Asked questions about my health that were inane. Never met the supervisor until the last five minutes of the exam. She was as unqualified as the resident. I would not use NCH for splinter removal. Don't use the medical facility.

All of the staff here is absolutely amazing from the ladies at the front desk, the doctor's…read moreassistant, to my new doctor, Leydis Cantillo. Both my doctor and her assistant are so attentive, courteous, and helpful. I am SO GRATEFUL that my insurance selected them and feel like I hit the lotto in getting the best care. Having a doctor that genuinely cares about their patients and their health, addressing all of their concerns, and going out of their way in giving them the extra time and care instead (instead of just seeing them as another number) is so important and valuable to me. Despite being a new patient, I was able to get an appointment here right away. The facility is clean, as well. If I could give more than 5 stars, I would. Thank you so much to all of the wonderful staff here who I spoke with as every single one of them were super caring and helpful in assisting me. :)

This was my best ER experience ever! I was transported to…read morethis hospital from a nearby radiology office after a growth on my head began to bleed profusely. The EMT wheeled me into a room in the ER. I was immediately under the care of the ER RN. The doctor on duty examined me and asked for bloodwork. Based on the bloodwork the doctor recommended that I be admitted to the hospital to await a review of a surgeon. I agreed to follow the ER doctor's recommendation, but it wasn't long before the surgeon came into the ER and proceeded to perform an outpatient surgery under local anesthesia. When it was completed I was discharged, able to return home by myself. Although this all took place over the course of about five hours, In other ERs I lave waited longer than that just to be seen by a doctor. I am very pleased with my experience and would not hesitate to recommend NCH to others.

We took our week old baby to the ER at 1am 6/9/2026. To get check for various symptoms and the…read morenurse who check us in was absolutely terrible. He poked our son 3 to 4 times used the needle like a violin and still couldn't get a vein. When prepping to get a vein he us a synthetic liquid skin bandage instead of the proper cleaning materials. After an hour of watching this horrible seen he finally called a nicu nurse for assistance. Unfortunately the Nicu nurse couldn't get a vein either then blamed other baby because he jerk last second when she tried. First red flag was when the original first nurse who checked us in didn't use gloves when handling our son on top of that he had cuts and opened wounds on his hands. I never exchange words with anyone I hate confrontation but I told him if you don't know what your doing ask for help don't be scared it's not like flipping burgers at McDonald's your at a hospital we completely understand asking for help. I guess I hurt his pride and ego he caught an attitude and try to argue with me that he knows what he's doing. When the nicu nurse came she asked the original nurse to prepare my son skin for an IV in front of her he use again a liquid skin bandage and she told him what are you doing that a bandage and not a cleaning agent. We left and went directly to the Fort Myers children's Hospital and on the first try they were able to put in an IV in seconds with out causing any pain or harm

Great care by Lydii , Jessica, Cassie, Lovely, Sophia and Bianca ! Sure hope food service…read moreappreciates the caring job Will does -

My wife was brought there by ambulance because she was throwing up and could not hold any food…read more The ER staff was nice. I asked if she was hydrated? They said we can tell after a blood test! Blood was taken and never tested!!! It was still on the desk when we left. After getting a shot she was asked to eat some food to see if she can tolerate it! They brought her Mexican food, beans, rice and pork!!! Of course she could not eat it. The nurse brought her apple sauce. We were sent home when my wife threw up again, this time the apple sauce. We would never go to that hospital again!!!

Terrible night staff. Constantly kicking your door open no knocking turning your lights on while…read moreyou're dead asleep you get startled and they act upset when you're startled. Absolutely atrocious care. Will never be going back once I get out of here. The worst thing is they stand in your room and talk about their personal lives and laugh and get you completely woke up and then leave without even shutting the door. I have to undo my IV machine and walk over and shut it myself every single time. I can't understand how Naples, would have such a horrific hospital in their downtown area. Something needs to be done.

I'm the caregiver of my relative on the 6th floor (Neurology). I asked the nurse assigned to change…read moremy relative she said she needed to finish her rounds first.. After waiting 40 minutes, I asked to speak the on call administrator because that level of neglect is unsafe. Amanda, the charge nurse, responded by saying "The on call administrator can't help you because she's dealing with actual emergencies." The attitudes of nurses here is very troubling. Do not send your loved ones here. It is traumatic to be around health care professionals who don't care about health at all.

I scheduled what was supposed to be my annual physical, but before the appointment I was asked to…read moresign a form stating that I would not discuss any new health concerns, request medication refills, or address anything other than previously documented issues. I was told that any new concerns would require a separate appointment. As a patient, this made the annual physical feel much less valuable. One of the reasons many people schedule a yearly exam is to discuss new symptoms, changes in health, preventive care, and other concerns that may have developed since the previous visit. Being restricted from bringing up new issues made me feel that my healthcare needs were not being fully addressed during the visit. I understand that practices have scheduling and billing requirements, but the policy was frustrating and left me feeling that the purpose of the annual physical was limited. I hope the office will reconsider how these appointments are handled and communicate expectations more clearly to patients.

My name is MarI Munoz, I am leaving this review because I am absolutely livid the way I was treated…read more the of physicians . I had a hysterectomy about eight weeks ago and I haven't heard much about going forward what's the date in case I start experiencing anything or anything like that so I figured I'd call because for the past two weeks. I have not been able to sleep barely eaten anything, I'm constantly sweating waking up on a bed soak wet, hot flashes constant throughout the day, I feel down, extremely extremely tired and I messaged Annie DeMagio's office about my symptoms, she had someone called me this morning to make the appointment knowing what I was asking on the message and explaining my symptoms, I made the appointment for 12 o'clock and waited pay $60 co-pay. I was waiting in the room with my mother when Annie entered the room and did not say hello any of us, instead, she looked really angry and gave us her back without even saying hello, when she finally turned around, I said hello I said, how are you today because she never bothered when I started mentioning my symptoms even before I said anything she said I don't do anything things that you want me to do. I don't do any of what you're asking and I'm not going to and not so many words, she didn't even bother, asking what I was going through how I was feeling absolutely nothing super unethical and unprofessional. Even my mom was shocked and surprised to her reaction and behavior when she entered the room I asked to get my money back and I asked to speak to a manager. They told me that they were in meetings for two hours, and I couldn't talk to that's higher up than the guy that was there that said he . He told me he was gonna have someone back when I asked with uncertainty he couldn't confirm. This needs to be addressed. Her behavior was absolutely uncalled for and not professional at all!! I will never go back there and I don't recommend her to anybody. She is extremely rude and wants to do what she wants with the patient instead of what you are asking for Four as a patient. I hope someone actually calls me so I can talk to them when they gets a dress. Thank you. That is all.

2 hours waiting was never even seen Do better NCH…read moreI shouldn't have to drive to Ft Myers to be seen by a dr

I was recently at NCH NE when i witness the most disturbing behavior from a security officer…read moretowards an employee he was excessively loud and acting erratic he told the young lady he knows people in higher positions that can take her job away and that he would get her fired I've never witnessed anything like this before i felt terrible and uncomfortable for the young ladies at the front desk i spoke to the nurse in the back and they advised me to write a review and that they themselves would right a report overall everyone was nice and took care of my family member that was in the hospital please to that security do better your behavior was uncalled for

4 hour wait in the lobby for just a room is ridiculous.. don't come here unless they dragged you in…read morea body bag.. worst experience of a hospital in my lifetime

Very impressed with the facility as well as the staff here. Came to scout out some volunteer music…read moreopportunities. Haven't been here at Healthpark hospital for several years. The two orgs connect by a hallway so you can walk indoor back and forth. Parking is an ease. Sadly but vitally there is now great security. You must show ID as well as them taking a pic of you before entering. The Childrens hospital is new and as awesome as the lobby of Healthpark. It looks like a mall here, clear elevators, stores and coffee shops ease the negative thoughts of having to be here when you rather not. The children's hospital is bright, happy, and they just got a brand new electronic piano in the lobby. (I got to break it in! ). Open and clean, this place still smells new. There's a gift shop, lots of different seatings for waiting. There's a wall size screen for movies, Tv, Whatever. I regret no pics of it but my mind was occupied by business. Will def take one next time. Every single staff member that I passed during the hours I spent there were friendly, smiled and helpful. Btw they do employ a music therapist, Love it. (My first career) We are so blessed to have this caring institution here.

I am a snowbird from the northeast. Today, unfortunately Easter day I had to visit the emergency…read moreroom. I dreaded it like poison. I can't begin to tell you what a pleasant surprise, and the quality of care that I received today top-notch to say the very least! I saw Christopher the PA and Nina a top-notch Nurse. They took care of me like I was a family member that they really cared about and liked! My fear is gone hopefully, I won't have to visit the ER again, but if by chance I do, I won't be afraid I would highly recommend, if you are in need of emergent care.

Let's be real , it's a hospital no one wants to be in one anywhere, but let me tell you something…read more. Third floor Ms.Candice , Thor, Jessica, ceaser, christine , Faye , Karen the iv team ,Mrs Maria in housekeeping , and the food service was outstanding. . There are amazing . Great job guys keep it up . Third floor Melissa