2 hours waiting was never even seen Do better NCH I shouldn't have to drive to Ft Myers to be seen by a dr read more

NCH Healthcare Northeast - People waiting on the parking lot for family that is being seen - Hospitals Near Me - Naples, Florida

I was recently at NCH NE when i witness the most disturbing behavior from a security officer towards an employee he was excessively loud and acting erratic he told the young lady he knows people in higher positions that can take her job away and that he would get her fired I've never witnessed anything like this before i felt terrible and uncomfortable for the young ladies at the front desk i spoke to the nurse in the back and they advised me to write a review and that they themselves would right a report overall everyone was nice and took care of my family member that was in the hospital please to that security do better your behavior was uncalled for read more

I had to go here twice within a few weeks. The front staff were very helpful. The dr I saw the first visit was super nice. The nurse practitioner the second visit was short and seemed stressed. I would definitely go back if needed though. read more

You will probably die in the waiting room waiting to be attended they go based on their pain scale

Just spent 1.5 hrs in the emergency room lobby with my wife who cut her finger really deep. We put bandages on it to steem the blood flow. But waited for almost 1.5 hours to even get in the room. But never got a call to go in. She was in such pain that we had to leave. Been trying to find an emergency care location near us. The entire waiting room was almost empty when we arrived but quickly fill up and we were pushed to the back of the line. Not sure of the competency of the admitting personnel. Plus the ER personnel looked like they were all on 2 hour break. WILL NOT EVER USE THIS LOCATION AGAIN. read more

No I would no recommend, they said they would offer me a pain killer for my tooth pain ive taken oxycodone 60 for my pain & that wasn't helping they sent me Tylenol 650mg. Like I explain ive taken oxycodone & it did nothing for my pain & you tell me go see a dentist??? What is the hospital for? They should be able to look at records & say oh yea maybe Tylenol won't work. They gave me oxycodone here at the hospital for my pain & it still hurts. Would put 0 if I could. read more

Mom fell this morning so we went here. Got x-rays and a CAT scan and some the nurse for the first to put glue on her boo-boo on her head. We were here at 11:00am now it's 3:04pm. We were supposed to be seen by a doctor so mom could get checked out and we been here almost here about five hours. This was her review and I wrote it. read more

NCH Healthcare Northeast - Mom fell this morning so we went here. It's almost been 4 hours since we seen the doctor. She's ask Ed me to do this review - Hospitals Near Me - Naples, Florida

This place is a fucking joke staff super rude and not professional would not recommend coming here for urgent care what a mess . This place needs to be investigated read more

Incredible and quick. When another ER turned my son away for an inner ear infection; they told us to come here. Super helpful, nice and we were in and out in less than 20 minutes with medicine. Highly recommend. read more

This is my first review ever I don't like doing these but I feel like I should warn you, do with this information what's more convenient to you. I convinced and took my grandma to that hospital early one morning because it was the closest ER to our house and she hadn't been able to eat, shower, or do anything by herself with her hands for days because they were extremely swollen and it was very painful for her to even move her fingers. The wait room was a pretty quick wait of only 20 minute my grandma was placed in a room and we were left there for 5 hours before anyone came to even check if she was doing okay or feeling any better or worse. The next person to walk into the room was the doctor who must've been having a bad day since she gave us bad attitude with a sweet voice from the moment she walked in. My grandma does not speak English, the doctor asked me if I felt comfortable translating for her and I said I wasn't because I don't really know medical terminology and this is my grandma's well being we are talking about i didn't want to risk it. I regretted that decision immediately since we did have to wait 30-40 more minutes. when she was back with a translator as she asked questions All my grandma could tell her was "it hurts" and that she wanted something to take away the discomfort and the doctor kept telling her that that's not what she asked and I could see her get A bit frustrated. (At this point my grandma wanted me to dress her so we could go, but we were already there and I needed some sort of answer to what this was.) The doctor eventually sent someone who took my grandma's blood and after waiting for what honestly felt like another hour she came in told my grandma she "was good to go" that nothing seemed wrong gave her two Tylenols and sent her home without even touching her hands. I took her to another doctor turns out she had carpal tunnel due to her arthritis and we had to schedule her for emergency surgery. I don't want to judge the doctor, we all have bad days I get it BUT I'll never take her or anyone there again! I was very disappointed with the treatment my grandma got, She's and old lady in pain and hungry i just didn't feel like she was very emphatic. We were there from the morning and left at almost 6pm we were starving, annoyed and tired. Hope This helps in any way! read more

I like the convenience and the care. Lab is always able to draw me and I am a difficult stick.

We were visiting family when my husband, who has a cardiac history, began having chest pain. I pulled up the NCH website to find out where their Heart Institute is located. Found nothing. It must be virtual. Called Baker Hospital and no one answered. (Yes, really. I ended up in phone jail.) So we drove to the north Collier ER, believing it was attached to a hospital. It isn't. Despite all this confusion in that system, the care was quick and competent. Thank you to Carolina and the others who quickly got things under control. But they then had to transport my husband to Baker Hospital, which is where the cardiac docs are...and it should have said that on their sites. Heart attack? Chest pain? Baker downtown. My husband did not want to call 911 but I should have. I was in healthcare for many years and the NCH sites are confusing. They need to be cleaned up fast with a clear indication of their services/location, especially since Naples draws so many older visitors throughout the year. read more

I went into the NE NCH at 520pm complaining of severe back and leg pain. The doctor was too busy to see me and sent a Physician assistant to access me. I explained I was in alot of pain and unable to sit or lay down. He ordered a pain pill and a CT scan of my back. I asked "how can I lay still on an x ray table when I'm in this much pain "? I asked to see a medical doctor and was advised she's getting ready to go home in 15 minutes and unable to see any patients. After not getting any treatment I left the emergency room at 650pm read more

If I could give zero stars, I would. I rarely write reviews online, and when I do, they are typically positive. However after a horrendous experience taking my 6 year old daughter to the ET at this hospital, I felt compelled as a mother and a decent human being, to warn others that in the event you need medical attention - DO NOT GO HERE. While my child laid lethargically in my arms, was running a very high fever (nearly 104) and vomiting into a bag in the waiting area, they didn't even take her into triage for vitals until over an hour from that point (with only two other people in the waiting room). From there, the nurse took my child's vitals, however the the thermometer fell out of her mouth and she didn't retake the temperature and the finger monitor kept beeping because it was on wrong, so the nurse gave up and said "her finger is too small". The nurse then sent us back into the waiting area for yet another hour and a half. During which time, a different front desk admin asked for all my information again?? When my daughter and I were finally taken back to a room, we were "greeted" by a rude nurse who said that another nurse would be in soon. 40 minutes later, my daughter was begging me to take her home and still hadn't been seen. When I went to leave and tell someone, there were 4 nurses, 1 doctor and an Admin all joking around at the nurse station. My 6 year old had been suffering for HOURS without proper care and they were hanging out, laughing and talking. Needless to say, I let them know how horrible their care (or lack thereof) was and carried my daughter out of that facade of a hospital. I would never go there again, not even for a bandaid. read more

Fastest i've ever been seen anywhere. Came on a Sunday at 12:30 and needed ultrasound and x ray, by 2pm i was out. Nice doctors and nurses, very helpful read more

After going to see a Dr. at this location for 2.5 years he decided to leave NCH and take a position at a place a little too far for me to travel. I understand this, and wish hime well. My problem is once I needed to get an appoinmnet for being sick at NCH North, I was told I was now a new patient and could not get an appointment for over a month and a half. I explained I havd been going the for 2.5 years, but that did nothing. I'm a new patient and the new Dr. I would be seeing only sees new patients once a month. Wow, what great customer servise for a layal customer. If your looking for a new Dr. please look elsewhere. read more

My mother went in on Saturday after sustaining a fall and injuring her left arm/hand. She waited almost 4 hours to be seen. She was in so much pain and by the time they finally got her in her blood pressure was 205/105. Nobody treated her elevated blood pressure, nor her pain. I am an RN, I work for Lee Health and I have much experience on heart issues and I know very much how dangerous a blood pressure that high can be. In pain or not, as a healthcare worker, you don't ignore a blood pressure that high. That being said, yes her blood pressure was most likely high due to pain, but then why not give her anything for pain either while waiting for the results of the X-ray? When the result finally came back, it showed she had fractured the bone on the left side of her hand, her blood pressure was still high and no medication was given to her to treat either. Not to mention, the staff was aggressive and rude! We understood the wait, but on top of it all, we were not treated nicely at all. This is unacceptable. read more

Grate place it's very friendly I bring my kids there place it's awesome nice doctors good job you guys grate thanks for your service

I went to the ER on Saturday morning after passing blood. Fantastic start..... I was called back as they were giving me an ID bracelet (within 5 minutes of walking in). As soon as I was taken to a room my vital signs and medical history were taken and blood drawn. That is when things went downhill. The tech missed a vein once then 1 hour later returned to try a different vein in the other arm. Missed again and finally after I had already told the nurse that the tech "fished" around to find a vein, a "veteran" came in and found a vein in my wrist. Guess what - my arms look like I am a heavy drug user. The last stick looks like a freckle! Why doesn't the hospital use the veteran instead of the "vein fisher"? Of course all this delayed a CT scan. Blood work was supposed to be back in 1 hour - instead 3 hours later. At 4 hours I was told I was ready to be dismissed. I even got dressed to leave but it was another hour before the nurse brought the paperwork to be dismissed. Lots of errors - not worth it to visit here. read more