I had dinner here tonight as our group is staying at the Omni for multiple days for an office event. Service was friendly and great. I know ppl find the lighting too bright, but I liked it just fine. My problem was the food... Meatballs in voodoo sauce: 3/5, taste was good but the voodoo sauce had to be found with a magnifying glass! On the dry side. But dish looked cute overall. Cobb Salad: 4/5... great quantity, even 2 can share. Came without any dressing. Teriyaki Chicken Sandwich: I was told it was a banger... turned out to be a dud. The cheese looked glued on! The chicken patty was drier than my leather boots! And they had thrown clumsily cut green jalapeños with the seeds in!! Who does that in a teriyaki burger??? Also, the fries tasted fishy.. I'm assuming the oil they were fried in was the culprit. read more

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This restaurant is a hidden gem. I always have enjoyed my dining experience there. I went there last night and everyone was so nice: helpful, friendly, informative, and attentive. My food and drink was excellent. The brussel sprouts side dish was delectable and the coconut cake with bourbon sauce was very moist and the best coconut cake I have ever had. I highly recommend this restaurant. read more

We stopped in here our last night at the Omni Louisville. The vibe was nice although I felt it was a little bright. Probably because I wanted to enjoy some wine and a nice steak so dimmed lighting would have been more cozy. The hubby and I ordered the Triple Crown Dip trio, Wedge Salad, Delmonico Steak, side of Roasted Asparagus and a bottle of J. Lohr Pure Paso Proprietary Red. The Triple Crown was wonderful. I had never had Benedictine dip and thought it was AMAZING. I will definitely be making this at home over the summer to serve alongside a veggie platter. Our steak came out a little under cooked but was corrected immediately. It was flavorful and good. The wedge was great and the creamed spinach was actually a stand out. Most creamed spinach are swimming in a heavy cream sauce. This actually put the spinach as the star and the light cream sauce and crunchy topping a great accompaniment. We of course loved the wine. Being from the Central California Coast we are familiar with J. Lohr so we were happy to see some great California wines on their list. read more

Neighborhood Services - Triple Crown J.Lohr, Pure Paso Proprietary Red, Paso Robles, CA - Southern Near Me - Louisville, Kentucky

Food is hit or miss. The appetizers were a pass: meatballs/cauliflower/hot brown tots & Cesar salad--they are also overpriced for what you get. The main dishes are good. We had a party of 12 so all agreed. Note: our server provided the check without detail--so we almost tipped 2x--good thing we requested the detailed copy as they added the standard 20% for larger parties which is fine, it just would have been appreciated if this was communicated... read more

We came here for brunch last Sunday to top off my friend's bachelorette weekend in Louisville. We chose this place because it was one of the few places we could make a reservation for on OpenTable the night before - we weren't sure till the last minute if we were gonna have time to go. This restaurant is inside the Omni hotel. It's a pretty restaurant and has a fair amount of seating. Modern, clean, slightly upscale. The hostess seemed a bit confused about our reservation but it wound up not really mattering because there was plenty of space anyway. Initially they only grabbed lunch menus (we arrived at 11) but we asked for brunch menus and they got those to us after a moment. Other than the initial hiccups at the very beginning, service was great. Super warm and friendly, happy to get refills/condiments, etc. Food came out fairly quickly, and they even split the check up for each of us, which was such a relief since we were a fairly large party of 7. The food was pretty expensive and mostly just okay, especially for the price. I kept my order very simple and fairly light because I was planning on eating lunch not too much later, so I got the steel-cut oats and a side of breakfast potatoes. Now, maybe it's on me for getting something as plain as oatmeal for breakfast at a restaurant, but I've had some pretty outstanding oatmeal at restaurants before and this one was just kinda lackluster. I was expecting more toppings/mix-ins but it was just a smallish bowl of oatmeal with three small tins on the side: one with brown sugar, one with golden raisins, and one with butter -- which, side note, who puts butter in their oatmeal? On top was exactly one blackberry and half of a strawberry. It looked pretty, and the oatmeal itself was a nice texture, but ultimately it was just very okay. The breakfast potatoes, on the other hand, were quite tasty! Would recommend. Almost everybody else in the party seemed content enough with their meals. I didn't get a full report from anybody on anything, but I do remember the bride enjoyed her French fries and the MOH did not like her macaroni and cheese. One of the girls who chose to drink said the Bloody Mary was excellent. Idk, I'd like to give this place a 3.5 especially considering how great the service was, but for me the food is the most important thing and I thought it was just okay for the price. Perhaps if I'd ordered something heartier I would've enjoyed myself more. As is, I'd consider returning to try something different, but would probably skip the oatmeal in the future. read more

Neighborhood Services - Steel Cut Oats Breakfast - Southern Near Me - Louisville, Kentucky

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Steak fries, coconut cream cake. So delicious, fries were perfectly seasoned and crispy the steak was seasoned so well and cooked perfectly. The coconut cake ....is go back just for it. read more

Neighborhood Services - Steak frites - Southern Near Me - Louisville, Kentucky

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Always a great option when downtown. I really like the kale salad. My group love their french fries. They come out piping hot every time! read more

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Haven't had a burger this good in a looong time. And I live in Texas y'all! The sauce and condiments was absolute perfection. The kale side I had twice, once with breakfast and then again with my burger because it's so good. Also not pictured here are the avocado toast and French omelette. Both are healthy, delicious, fresh and very reasonably priced. I spent half my short time in Louisville coming back here read more

Neighborhood Services - Bacon BBQ Burger - Southern Near Me - Louisville, Kentucky

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What a great burger at Omni Hotel in Louisville. Tried the Bacon BBQ burger and this surprised with the crispy bacon bits, creamy pimento cheese spread, and high quality burger. This along with the home cut French fries that smacked you with a bite of garlic. Great lunch. #omnihotellouisville Also ate here another day of trip and enjoyed the Cobb Salad and Salmon. Bit pricey for a salad and salmon but full of fresh ingredients and cooked and seasoned well. read more

Neighborhood Services - Bacon BBQ Burger - Southern Near Me - Louisville, Kentucky

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Thank you Alicia and Lauren for such wonderful service! I had their English muffin sandwich and potatoes, the first batch was burnt to a crisp but that was quickly fixed. This is another restaurant connected to a hotel, with high ceilings and lots of window allowing lots of natural light. read more

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First day in Louisville, staying at the Omni, and this place is in the hotel and was perfect for lunch. I got the special which was 1/2 a sandwich and soup or salad...I had the market sandwich and Caesar salad. Both were very good. I only saw my server once because they were super busy, but i gave the hostess a separate tip because she waited on me more than the waitress. She took my order and refilled my water, and she even got me a drink to go. So sweet and helpful and I neglected to get her name. She deserves kudos! read more

Neighborhood Services - Exterior - Southern Near Me - Louisville, Kentucky

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Staying in Louisville for a few days. We had breakfast here. Our server was great and the appearance of the food was amazing but so much lacking flavor. Pics included. The ambiance is of an upscale feeling and nice. I had the frittata and it was burned in an iron skillet with a ton of kale salad. Hubs had the blue plate special, bacon was super thin and the grits lumpy. It literally looked like cheese covered cauliflower. read more

Neighborhood Services - Frittata - beautiful but zero flavor. - Southern Near Me - Louisville, Kentucky

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Great place! Nice atmosphere. Went there before the Jason Bonham show at the Palace. It was an 11 minute walk to Palace. They accommodated our party of 8 without a problem. Service was great. Our food was great. Most of our party got burgers. I got the Members Only and a friend got the Beefy. Both were excellent! They even had Octoberfest on draft for 7.00. I will go back! read more

Getting 4 stars because the food was good. It came out hot and was super tasty. They are very understaffed. We came in one afternoon for a snack and had the Hot Brown tots and meatballs. The tots were full of turkey, bacon, and cheese and very yummy. A perfect snack for 2 people. We came back in the next day for breakfast. We were seated by the hostess? who was super sweet. She brought us coffee and said someone will come to take our order. We drank our coffees but still no one came by. We flagged down another hostess who said someone will be by shortly. After 35 minutes we asked for the check for the coffees. At this point it should have been comped. The table next to us who were there before us also got up disgusted that no one came by. Apparently servers didn't show up. So 2 stars for our second visit but I'll keep it at 4 because we really enjoyed our little afternoon Tots. read more

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Not my favorite place at the Omni - the food isn't quite up to par for the price and I think there's potential for so much more.

Ambiance is great. Service was just fine -- didn't find the hostess or the server to be particularly friendly or attentive. Ordered the members only sandwich with a side kale salad -- very average and definitely not worth the price. Dry and tasted store-bought. I would give it another shot the next time I'm in town but definitely try a different menu item. read more

I am dreaming, DREAMING about these fries. I'm a fry aficionado. I'm unhinged and obsessed with fries. And these might be the best I've ever had. There's some sort of delicious garlic seasoning that makes the fries smell like garlic bread fresh out of the oven. The fries are thick but not dry (sometimes thick fries can be dry). The burger was pretty good, but not as amazing as the fries (I can't stop talking about them, help!!). The ambiance was beautiful, this seems like a great place to meet for after work drinks. I ordered food to go and the bar tenders were super sweet when they brought my food out. The food is moderately priced and you definitely get value for your money. *side note* if anyone from the restaurant is reading this and you wanna give me the fry seasoning recipe I will love you long time! read more

Neighborhood Services - Cheeseburger - Southern Near Me - Louisville, Kentucky

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We arrived on a Monday evening. Very slow night. Although the service was slow our server was very sweet and the the food was delicious. Started with crunchy and flavorful shrimp appetizer. Two middle schoolers ordered cheeseburgers medium well. The sides of brussel sprouts were absolutely delicious. Husband ordered Members only sandwich and enjoyed it. Over all, our food was fantastic, but you need to have time to spare. It takes awhile to get food and drinks but if you have time its worth the wait. read more

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I think Nick B would be embarrassed his name is associated with this restaurant - his Dallas restaurants are excellent. My food was horribly overcooked - a the service was slow and a little depressing. I would never eat here again read more

Came in for a quick lunch. There was one other table in there when we arrived, and they were finished eating. When we ordered, we made it clear that we were in a hurry. My brother ordered the 1/2 chicken and I ordered breakfast. The waitress said the chicken would take longer and my brother said "how long because I'll order something else." She said not that long, but hers will be out really fast. I said great bring mine first because I eat slower than him. THIRTY MINUTES LATER, not only did we not have any food at all, but the waitress had not cone back at all & we hadn't even seen her. My brother had to get up and go look for someone to see where the food was. He found our server standing and talking to another server. He asked where the food was and she shrugged and said "it's coming." How about "let me go check on it?" Nope. So a manger got involved and finally brought our food. She said they "made the chicken wrong and had to redo it." I would think since the server knew we were in a hurry, she would've told us about the delay, but no. Mine breakfast was supposed to come first, but didn't, there was. Missing order of grits and the bacon that I ordered "burnt and crumbling when you touch it" came out with chewy fatty parts so I didn't even eat it. The manger was very, very nice and apologetic and they did. It charge us for our food. And while I appreciate the apologies and no charge, I truly would've preferred to have gotten what we ordered, and to pay for it. The meal was ruined and not a good way to start our first day here. This manager is excellent, but I feel like she has her hands full covering for the mistakes of bad staff. This restaurant is really subpar for an Omni hotel. They could and should do better. read more

Good place to eat always busy, I saw someone complaining about the bartenders, to me someone needs a life, these people are very busy, and waited on a lot of people, I ordered the crispy chicken sandwich and OMG very big and very good, fries were great and service was great! A little pricey but worth it, the OMNI hotel has it together for sure read more

The meatballs were raw. The salad was soggy. The asparagus was floppy. Not good.

Rude staff ,slow service , And overpriced. Eggs Benedict was waay to salty By using country ham . English muffins not toasted so tough to cut. read more

Very good food and great staff. Had the Vegetable Enchiladas and Braised Pork Belly. Very good. Old Fashion made with Woodford Reserve. Really tasty. Tim, our server did an excellent job keeping us taken care of. read more

Neighborhood Services - Vegetable Enchiladas - Southern Near Me - Louisville, Kentucky

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Nothing to say but terrible! Just terrible! Food was worse than cafeteria food. Basically had the equivalent of egg noodles with ketchup ( supposed to be spaghetti with rich sauce), fish and chips were so greasy they had to be sent back. Waiter disappeared never to be seen again, had to ask hostess for check. Hands down not worth a penny better to eat a PB and J in your room. YUCK read more

Excellent service. Excellent unique food. Our first meal at the Omni was here and it was very good. Just the right amount with a very helpful friendly staff. I love grits..... I lived in KS a bit as a kid.. is that why? I'ts hard to find grits in MT! They do it justice here! It's a fun ambiance with huge fans, unique lighting, a bar I wish O had time to check out, great pieces of history to see and did I mention the staff? If you stop here you'll feel good and eat well... but not too much food! Only... and I mean only semi bad was my cappuccino wasn't very hot. I'm sure they would have fixed it if I asked. They were that good! Thank you gentlemen! Back for Round 2. Cappuccino is perfect today Iana and the entire staff here are great again, it's a different staff than before and they win again. Ordered same meal.. seriously great grits! read more

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This was our second visit to the Omni and second time having dinner at Neighborhood Services. Both trips were fun, relaxing, and enjoyable. The valet service was top notch, and we highly appreciate being able to get your valet comped for $5 at dinner. We had a reservation for 7pm on a Saturday night and were sat immediately when we walked in the restaurant. The hostess and our server were prompt and energetic, as well as super nice. We ordered the London Broil with frites, the cheddar burger with fries, and the Paper Plane cocktail, a bourbon cocktail made with Old Forrester ($12). The steak was fabulous! Cooked a perfect medium rare, was a large cut, and the voodoo sauce was so rich and flavorful - this plate couldn't have been better. The cheddar burger was huge with a really fresh slice of tomato on it, and it was also cooked perfectly as ordered. Both dishes came with shoestring cut fries which we loved. Total for both meals plus the cocktail was $58 after tax - very reasonable for the quality of the food and service. This is definitely not a place to have several drinks though at $12/each, thus the reason for 4 stars. Will be returning to the Omni and Neighborhood Services for future nights out though for sure. read more

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My husband and I came here after our 10 hour bourbon trail tasting trip. This place is a 7 minute walk from The Fairfield Inn, where we stayed. The place is so slow. The restaurant did not look crowded. We came here on a Saturday night, no line, no wait. We ordered a chicken sandwich, hot brown tater tots and a side salad. The food, I felt took entirely too long, we almost walked out. The food was good, I have to admit, our waitress, Laura or Lauren, she's a sweet heart, LOVED HER!!! read more

Neighborhood Services - Hot Brown tater tots - Southern Near Me - Louisville, Kentucky

I have had the pleasure of popping in to Neighborhood Services for two late night dinners over the past few months while staying at the Omni for work trips. I often find myself hungry and quite frankly, too lazy to go on a hunt for food. Luckily, Neighborhood Services has a fair number of healthy and tasty options on hand. During my dinner visit last night I was able to easily snag a table and was promptly greeted by our friendly server, Brandon. Brandon's service throughout the evening was the perfect amount of friendly and attentive. My order included the burrata appetizer served with sourdough bread, pancetta flaks and tomato chutney along with the cobb salad (very generous size topped with egg, avocado, cucumber, bacon and honey vinaigrette). The atmosphere is somewhat standard for today's higher end hotel bar/restaurants but it matches the menu and demographic of the hotel for the most part. Note that they also offer breakfast/lunch. read more

Neighborhood Services - Very filling Cobb salad - Southern Near Me - Louisville, Kentucky

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My server, Tory, was amazing. She was fast and friendly and checked on me often. I had the chicken nachos which were just okay. Flavor was good but they were not hot. Luke warm at best. Over all it was good. read more

Neighborhood Services is a really nice restaurant inside the Omni Hotel! We came here during our stay in the midst of something to do. We hopped right to the bar and immediately received very friendly service. Once again, These people know how to make a damn good drink. I've officially been to every bar in the Omni, and they all do se great at it. We also split an order of the hot brown tots, which were huge and delicious! It's a great appetizer to try as a tourist for sure. They have all kinds of things to choose from on their menu, and a bunch of TVs at the bar if you're trying to catch a game! read more

Neighborhood Services - Bourbon sour - Southern Near Me - Louisville, Kentucky

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Went there at 10:00am. Very nice and clean. Excellent service. Excellent food. You can see how well the eggs are cooked in the picture. We promised each other that we're definitely coming back. 100% recommend. read more

Neighborhood Services - Egg Benedict Breakfast - Southern Near Me - Louisville, Kentucky

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Don't waste your money or time here The food was greasy and complete flavorless The service took forever At best was like caffetarier food read more

I have had breakfast here a couple of times. Good all around menu. Like that you can get fresh fruit with the oatmeal. Serving sizes can be on the large side. See for example the french toast which is like half a loaf of bread. Coffee is decent and they will work up a cup to go for you. Service has been excellent every time. Right in the Omni so there's a major convenience factor there. Prices are good for a hotel restaurant. read more

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Overpriced and mediocre food with very slow service. Basically empty on a Friday night with good reason. I ordered the shrimp and grits which were decent. Nothing I would ever order again but it was fine enough. My mom ordered the salmon and it was very undercooked. I like medium rare salmon so that saying something when I say it's undercooked. It was raw on the inside. Our server took the dish back and we didn't pay for it. She was very nice but could not make up for the fact that they were clearly understaffed. The food took about 40 minutes to come out despite the restaurant being only 1/4 full. This was a dud! read more

Food was good, we only got apps. The service was terrible... only one server knew what she was doing and took over 30 mins to get a beer. I don't think I'll be back. read more

My wife and I stopped in here for a dinner on a Saturday evening. I made reservations because it was Valentine's Day weekend even though I didn't need them when I got into the place it was not super crowded. Anyway we go in and I was really disappointed to be honest because the menu was very depleted. I saw online and they had a Reuben sandwich and I look forward to getting it. When I got there they only had a selection of 56 different things you can pick from. I don't know why when I asked our waitress and she said yes that's all they have that's all they offer. So looking around I am getting a cheeseburger and fries which I was not looking forward to the honest and it was around $19. My wife got the fish and chips and she did enjoy hers she thought it was really tasty. The service was just OK she was a nice waitress but didn't do anything extra or special. Yeah atmosphere was OK. They didn't have a restroom inside the building you had to walk outside to go to the bathroom in the hallway which I thought was strange so I'm not gonna come back unfortunately but you might like it read more

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This is no ordinary hotel restaurant. The service and food are top notch. We ordered the Hot Brown Tots as an appetizer. Having just had the original Hot Brown at Brown's Hotel earlier in the week, I can tell you these tots were a great replica. Plus, tots! I got chicken and waffles as my main entree and also tried some of my husband's steak. The chicken and waffles were unlike any other! So much flavor in a dish that is really normally a tad bland. Chicken, waffles, syrup... not much to work with. But the pecans, syrup, and other toppings on these were over the top delicious. It's too bad I don't live in Louisville. I would certainly go back often! read more

Neighborhood Services - Chicken and Waffles - Southern Near Me - Louisville, Kentucky

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We came in her a day before our conference started. This restaurant was inside the Omni hotel. The food was ok, but the wait for our food was over an hour. Yes we had a group of 6, but the restaurant was not busy at all and it was after the lunch rush. Typical hotel food prices, but wait was very long. read more

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We really enjoyed Neighborhood Services! First, the Omni is amazing. It is a lot of fun to go explore the hotel (don't miss the speakeasy!) then go eat dinner. I had the patty melt which was very good. The meat was cooked well and tasted great. It was a pretty big patty too. It comes with a delicious pimento cheese spread on top which is what makes it. The fries on the side were also very good. They looked and tasted exactly like McDonalds fries in my opinion. The service was quick and the wait staff friendly. It was a fun dining experience that I would recommend, even if not staying at Omni! read more

Neighborhood Services - Southern Near Me - Louisville, Kentucky