Hit a metal steel plate on 3rd St., which slashed my rear passenger tire this morning. Called AAA,…read morewho sent Charles from LA Tow. He was super-quick, thorough, and very friendly. Highly recommend this place.

encountered really BAD drive from LA Tow 2020 s. Western ave, Hes driving truck 15 wheel lift plate…read morenumber 87081X2, and AAA Socal needs to see this situation, me and whole family decided to removing the membership to AAA cuz of this terrible driver, we dont know if your name is Rodel or mike even dispatcher doesn't wanna disclose your name and dispatcher even blocked our contact number and we cant even give you a call back at all, hey! Youre not supposed to work on this industry your name is nothing you ruining the AAA and the LA TOW COMPANY you were working, and your boss paying you the right salary base on your job title,but youre such a lazy, and at first you pulled up on the pick up location seems like you were fighting to someone else cant even show your nice attitude which is clearly right its clearly when you get your certificate at AAA before you step on truck drive by yourself AAA literally tell you that "be nice and greet the membr ' but youre the kinda person does not have manners at all, you already inside the parking lot just simple remove the dolly and drop the car and we both help to push little forward, but since youre lazy acting like cool u think that makes you handsome? I dont see any angle of your face and body, then you suddenly left without saying anything then few minutes you came back like a boss! And saying you just gonna drop the car at alley you even think that car blocking the whole neighborhood, the owner of the LA tow located to 2020 s. Western ave should know what you did and yes i was shouting at the end because you suddenly decided to drop the car on the alley i aint lie, i litterally gets mad, but before that happened even you showing bad vibes and attitude at the el super parking lot when you came to pick up the car we still show and talk to you in a nice way respectful, youre ruining the company LA TOW and the AAA socal Not your name cuz your name not even deserve a respect at all , and after you pulled out here, you lucky cuz you already gone! Cuz the cops pulled up on the location and i wish you still here at the time cops got here, and show your acting cool and and who TF! You think youre treated us like that were paying the services we paid the AAA mbrshp, you lucky you have nice and respecful co-worker came to help, the problem is you lazy B and not the company not the co worker, how you earn the respect you were expecting if you cant even respect yourself.youre ruining the image of those nice tow truck driver

5 star experience and it didn't cost me a dime. Saw this classic car snatching machine driving on…read moreFAIRFAX and was happy I wasn't chasing it down the street. But the image was great! Keep up excellent car snatching!

Johnny is awesome. He has the right trucks to properly tow the most expensive cars and goes out of…read moreway to take care of them. His prices are fair and he actually shows up when he says he will. So hard to find good services like this anymore these days. Very highly recommended.

I want to shout out and extend my sincere gratitude to the incredible employee named Jose, from…read moreBendave Towing, who recently assisted me on 7/21/26. Despite the fact that towing my car was part of his job, he went above and beyond what I expected. Two previous tow companies in the area had declined to help, and I was feeling pretty discouraged at this point, but he took the initiative and successfully picked up my vehicle in North Hollywood and delivered it safely to the Mercedes Benz of Calabasas dealership. His hard work, dedication, and pride in his job truly stood out. It's rare to encounter someone who not only performs their duties well but also demonstrates genuine care and perseverance. I am infinitely grateful for his professionalism and effort. Thank you, Bendave Towing, for employing such hardworking and dependable people. You've earned my trust and appreciation. Great job!

Jose was super careful, respectful & professional! He…read morebrought my 1964 Volvo P-1800 from North Hollywood to my garage, and my 1960 Alfa Romeo Guilietta Speciale from my garage to North Hollywood. Trusted him with my very special cars...treated them like his! Highly recommend!

I was on my way to an appointment on the 210 (I see a lot of issues based on reviews happening on…read morethe 210....needs serious fixing), I hit a pothole which I did not see or have time to move around and my tire exploded. I was luckily able to make it to the shoulder with no injuries or damage to my car. I got out through the passenger seat, and I looked over at my tire which was completely in pieces....I was ready to cry with no idea what to do. I was about to make a call when Henry H. pulled up behind my vehicle to save the day! He gave me his card information and explained to me that metro was available to help in the case that I ever got into a similar situation. Henry helped me put on my spare tire and made sure everything was okay before I even got back into my car. He showed me the tire and told me the potential issues.....I don't know what I would've done without him and metro's service!!

I want to give a huge thank you to Jose F. Rael Jr. (Truck 28C) for his incredible kindness and…read moreprofessionalism. I was on the 210 Freeway when I ran over debris that had fallen off a big rig truck. I was terrified, pulled over to the shoulder. While I was sitting there trying to figure everything out, Jose spotted me almost immediately and came over to help. He made sure I was safe, checked on me, and was calm, reassuring, and incredibly professional during a very stressful situation. His quick response and compassion made all the difference. Thank you, Jose, for going above and beyond. People like you make our roads safer, and I'll never forget your help that day.

This company is shady as they come. First, they store towed cars in an unmarked lot where Google…read morelists it as it belonging to OHM Foods. Second, they GOUGED my insurance company $3,000 to move release my car when they towed it less than a mile away. They are like vultures that prey on cars that break down or get into accidents who don't know anywhere and feed on their emotions. The tow truck driver driver tried to help me and the other driver exchange insurance information and he did not even take a picture of both pages of the other driver's documents. Sloppy work. I will be reporting this company to the California Department of Consumer Affairs (DCA). Lastly, they said they were AAA approved, but I did not see any decals on their vehicle to lead me to believe they were in fact AAA approved.

Fraud and scam alert! Just like the person who posted a review about these people being scammers I…read morehad the same experience with them today. My relative was involved in a car accident, called the police and these people picked up on the LAPD radio and showed up at the scene within a few minutes. We were waiting for a AAA tow truck and Brentwood Village showed up pretended to be affiliated AAA and started towing the car. Stay away from them!

Jessy O from M&M Action Towing, you're my hero! I was…read morepanicking, locked out of my Tesla with no phone or wallet, far from home and worried about getting to work. You comforted me, showed up early, and solved everything quickly. I'll always remember your kindness. Thank you so much!

Today, we had an extremely unpleasant towing experience with Marcos, and I would not recommend…read moreAction Towing because of it. My wife got a flat tire in San Gabriel, and ordered a tow through AAA. A while later, we get a call from the tow driver, Marcos, who said he was at the location. My wife told him she did not see him, and that on the map that AAA provided, he was down the street. Marcos then berated my wife telling her that she gave the wrong address and that she needs to be careful and more specific when entering the location, and that we were in a different city from the address listed. Mind you, AAA is the one that provides the location and provides a map, and the address he was at was not even 5 minutes down the road. Accusing your customer of entering the wrong address is very unprofessional, and it was something we didn't even do. A few minutes later and Marcos arrives at our location, and said that "AAA gave him the wrong address," and asks us if we have a spare, we say no. (We received this car from a family member, and they told us we didn't have a spare). Marcos proceeds to drive the car on the bed of the truck, scraping our front bumper on the bed of the tow truck. My wife and I leave for the tire store in a separate vehicle and arrive there before Marcos. Marcos drove the car down off the truck, again scraping the bumper of the car on the tow bed, and proceeds to tell us that we did have a spare and to "not trick the driver." Mind you, we did not know we have a spare, and it means he opened our trunk without our permission. There was literally no reason for him to do this, and again demonstrates how unprofessional Marcos was. I opened the trunk of my wife's car, and sure enough, items were moved to the side indicating that someone moved the items in the back of our trunk to check for the spare. I have to ask, what would we even gain by "tricking" the tow driver to say we didn't have a spare tire? Why did he feel the need to open the trunk without our permission? In short, Marcos was unprofessional, accusatory, invaded our privacy, and did not treat us, nor our vehicle with respect. I would absolutely NOT recommend Action Towing, and I think AAA should end their partnership with them.

- **If your car ends up here, double-check every line of…read morethe invoice.** I didn't choose Seven Star Towing--CHP did. That's how this place operates: they're contracted by law enforcement, so you have no say in where your vehicle goes. While the staff weren't rude (Erika in particular was helpful once I raised concerns), the overall experience was frustrating and felt like a **rigged system with no accountability.** They initially charged me **$953.63**, including: - **Over 2 hours of towing**, even though the trip from my location to their yard shouldn't have taken that long. - **Four full days of storage**, starting on April 11--even though, based on my later review of my Tesla's Sentry Mode footage, the tow didn't even happen until **11:23 PM on April 11**, and my car wasn't in the yard until **after 12:38 AM on April 12**. I caught the **invoice discrepancies while sitting in their office** and pointed it out. After some back and forth, they refunded **$112.38**, which tells you everything--you have to catch their errors in real time, or you'll be overcharged. Even after I paid, I waited **nearly an hour** to get my vehicle released. The staff themselves weren't the worst part--it's the fact that this place operates with **zero consumer choice and minimal oversight**, and you're expected to just pay and go. If you ever end up here, **review your paperwork closely** and, if you can, **check your own dashcam footage.**

Hector went above and beyond. Thank you per quality service…read more Highly recommended and experienced.

I am so happy that I contacted Fast Way Towing to tow my car. I was stranded down in L.A. and Diego…read morewas able to tow my car and give me a ride 30 miles to the mechanic. He was very kind and professional. I would definitely recommend Fast Way Towing to friends and family and anyone looking for a trustworthy, efficient and professional towing company.

The water pump in my 1990 1-Ton Toyota sprung a leak and I lost all my coolant. The folks I'd been…read moreusing for the past 10 years never picked up their phone. I called Fast Way Towing and Diego was able to get to me in about half an hour. He was friendly, polite and thorough. My truck is pretty long and quite heavy. He got it up on his flat bed and dropped me and my truck off where I wanted it to be repaired. I was able to pay their reasonable fee via Zelle, which made it fast and easy. Fast Way Towing is now in my cell phone for fast and easy future reference.