At this point Dr binning is a criminal. I went LAST JAN for my yearly appointment. I ordered…read moreglasses and contacts like I always do. I pre paid for them like I always do (I've been going to him for almost a decade). Doc said it could take up to 8 weeks for the order to come in due to back orders with the contacts, no problem. About 10 weeks later I start making calls and nothing. I have been consistent in calling and even the voicemail became full. About 3 months ago in a last ditch effort to contact the Dr and not have to file a theft report with the sheriffs office in order to get my money back, I left a negative review on google. low and behold I get a reply to my review saying to be patient he was in the hospital. so I waited. at this point I find it hard to believe he has been in the hospital for a year. and even so if he has it's still his responsibility to have an employee or family member reach out to the patients and fill them in. So as of now I'm out over $430 and still have no answers 8 months after ordering

This place has such great customer service. The Doc was super easy going. Everyone was masked up…read morebut did not make a big deal if customers were. The Doc gave me an eye exam and was soooo thorough and attentive. I got progressives for the first time and they took the time to explain and educate me on all my options. I highly recommend this place!

This office sold out to MyEyeDr and the glasses I paid over $600 are not usable! They tried to…read moreremake them twice but I still cannot use them. I was told that they would not do anything more. Dr Baker is very nice. I had seen her over a year ago and the glasses I received at that time were perfect. Sadly not this current time.

Horrible horrible place. Got there for my scheduled appointment and they said they have been trying…read moreto call me to verify my insurance. Never have a missed call. Also I put online that I did not have insurance when scheduling so why would they call to ask??? Then she tells me well we can take you. You will have to reschedule. I'm like what? And she just shakes her head sorry. And that's it. Horrible customer service! Will not be back! I'll find somewhere else! Dark skin lady was pleasant and sweet. Heavy Spanish lady. BITCH! I work in customer service and that should not be the face of your establishment!!!!!! Find someone new or lose your customers!

Zero Stars! Worst EVER! DO NOY GO!! Very rude employees and Dr. Was even worse. Over charge you…read morefor anything and Unknowledgeable. He should have his license revoked.

Great mom and pop business. The eye doctor cares and spends time with you. The glasses assistants…read morewere wonderful in helping pick my glasses. I highly recommend Fox Optical!

They are Zeiss authorized vision care. I called them to confirm if they could install new Zeiss…read morelenses in my glasses. I was told the only way they'd do that is if I went through the eye exams provided by them. Having the latest prescription - from the University of Washington (UW Medicine) (!) is not good enough for them... shocked. Maybe not. Having been here in SE FL I am slowly getting used to the 3rd world street hustle and shenanigans. Moving on, so should you...

Time for new glasses, and came to look at Planet Vision's Yelp reviews. I remembered how at my last…read morevisit there they pulled a bait and switch with the frames. The frames are all unpriced, so you have no idea what price you're picking out. I had picked out a few, they asked which I liked best. Went for a thorough exam with the Dr. I came out and all the frames I'd picked were put back in the rack. My favorite was still there and even though I kept asking the price, during my selections, they said not to worry, they would make me a deal. They were the most expensive. If I remember correctly they were Dior frames, almost $600. By that time I was so over looking at frames and the thought starting over from scratch was way past disturbing. I'm on disability and Medicare and I felt I was pressured into high priced frames. I remember wanting to walk out but I was already charged for the exam. I'd been going to this Opticial practice since the 1990's when Dr Hilton owned it. There front office practices leave a lot to be desired even if the exam with Dr Bhaktra is top notch.

Service. HORRIBLE. Twice within 3 business days I had my Appointments cancelled. Understood the…read morefirst cancellation but not the second one. SHAME ON YOU. Took my business to a competitor around the block the very next day. AVOID.

They don't want to do their jobs. Ongoing construction upstairs makes it impossible to do business…read more Very unprofessional! I will NEVER go back!

HORRIBLE HORRIBLE HORRIFIC!!! The manager told me they ordered polycarbonate And when the glasses…read morearrived, they were not. I argued back-and-forth until I finally said I'm going to call the insurance company. The insurance company confirmed that the glasses were not polycarbonate! And I was also overcharged. We got new pair of glasses after lots of back-and-forth. I would not recommend this place to my worst enemy!

Time for new glasses. My first visit. Told my Uber driver I wasn't exactly sure where they were,…read morebut she said "that's where I get my glasses. I love them." Thumbs up before I even walked thru the door. All the frames were marked with the price, a huge plus! Frames under $200 were in a separate display. It's a busy place! I had a great exam by Dr Cherry. I didn't get progressive lenses because I take my glasses off to read. Cheaper lenses, so I got the frames I absolutely loved. I only had a back up pair, that was missing an arm. They fixed them with a new arm on one side that is really close to matching. I was really impressed. No one tried to upsell me or did a bait and switch on the prices of the frame. Wow, what a great experience.

Everything went well each time I visited. Excellent eye exam by Dr Van, prescribed appropriate…read morestrengthed lens for me and a wonderful assortment of frames. The take my insurance, UFT Welfare Fund, are are wonderful to work with to pick out the nicest looking frames to carry the size of lens needed.

It's about time that I reviewed Canyon Eyecare! A year ago I went for the first time and had a…read morewonderful experience. Everyone -- and I mean everyone -- was incredibly kind and helpful. You can tell this starts with Dr. Van, as that's her disposition. Not only that, she's thorough and explained things clearly while showing images of the inter workings of my eyes. I went again last week and had the same wonderful experience! Go and see (no pun intended) for yourself!

Outstanding! It is sometimes unusual to experience a high…read morelevel of professionalism in a chain-store. But this full-service optical store nestled at the entrance of this Super Target delivers on every level in customer service, professionalism and the outstanding quality of their work. My optical exam was a breeze. The expertise displayed by Dr. Caruso made my initial anxiety disappear. My pre-exam testing was done with professionalism and there was minimum wait time during these interactions. My optician Lucas wowed in his vast knowledge of the optical products and options available and showed keen interest in determining my overall objectives. I must say that I left the store feeling that I had made the best decisions and was pretty confident that I got the best value for money and top-notch service! Talk about meeting my expectations, despite my multiple orders, I was very pleasantly surprised to receive prompt text messages upon completion and all three pairs of glasses were ready in 7 days. Excellent quality of work and they got all 3 pairs of glasses done right the first time!! So happy that I found this awesome optical store and look forward to again taking advantage of their affordable prices, their extra-ordinary customer service and overall expertise!! Just Lovely!

I am upgrading my initial 2-star rating to a 5-star. Through no fault of their own, Target Optical…read morewas nearly a month late in delivering a pair of prescription sunglasses. When it was ready, they offered a 20% discount for my troubles. That was nice. I appreciate it.