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    Neptune Event Space

    5.0 (7 reviews)
    Closed 10:00 am - 9:00 pm

    By appointment only

    Updated 3 months ago

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    9 months ago

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    8 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    13 years ago

    Great gallery space and venue for private events. Teresa was very accommodating.

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    12 years ago

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    Hotel Santa Fe, The Hacienda & Spa

    Hotel Santa Fe, The Hacienda & Spa

    3.9
    (246 reviews)
    $$$

    Phenomenal hotel all around! Beautiful artwork and architecture throughout the entire place. An…read moreonsite restaurant makes getting up for breakfast in the morning easy and convenient. Plus the food is homemade and all tasted delicious! Room add ons are reasonable and good quality regardless of the item. I loved the balcony directly outside my room and can't wait to come back here and stay again!

    Very Dissapointing Stay. My wife and I decided to get out of…read moretown for the weekend, and decided on Santa Fe to spurge for a 3-day weekend getaway. We had a few things we were looking for, includg a pool, hot tub, on-site full-service restaurant, room service, bar and spa (resort type amenities). While researching several hotels in and around Santa Fe, we found Hotel Santa Fe, and it seemed like a perfect fit, with a good location. We book a 3-night stay, and a few days later was contacted about "upgrading" our room. Since this was a special weekend, I thought, "why not', and paid for the room upgrade. Imagine our surprise while checking in that due to a fire 6 weeks ago+ (not mentioned on their web page) that the hot tub was not open, the pool was un-heated (no gas due to the fire), the restaurant, bar and lobby were closed due to the fire, and there was no room service. I think my wife and I were so stunned, and caught off guard, that we went ahead and checked in. If we would have known about the lack of amenities in advance, we would have cancelled and booked elsewhere. This news should have been mentioned on the web page or conveyed to us earlier upon booking. I find it disingenuous that they could certainly reach out for a room upgrade, but not mention anything about all the advertised amenities not being available. Upon arriving to our room, we unpacked and went out to find a spot for dinner since we had planned eating on-site. Upon returning to the room, we noticed a musty smell we had not noticed earlier. Knowing it had been raining we did not think much about it, but my wife noticed a large wet area on the carpet by the couch (and assumed it was due to housekeeping). Around 10:15 we were startled to see 2 large areas on the ceiling rapidly dripping water over the couch. Enough that we had to place trash cans under both areas because of the quantity of water. We were both so tired after traveling all day, that I told my wife I would handle in the morning. Reporting this to the front desk, I was asked what I wanted to do......how about a different room that's not leaking? While we did receive an apology, and a new room, I expected to be reached out to by management or possibly the butler (who we never met or heard from) because of the inconvenience of repacking and moving rooms. A failure in customer service in my mind. The complimentary shuttle service around the immediate area, continental breakfast, and most staff members were positive highlights of the trip. And our second room didn't leak. In summary, we thoroughly enjoyed Santa Fe and the location of Hotel Santa Fe, but I'd suggest not booking or staying here until you confirm that the repairs have been completed to ensure the reality of your stay matches the unfulfilled promises of their inaccurate web page. The resort level price paid per night was not in-line for the almost absent amenities that was not made known until arrival. We will not be back, but wish them well on their efforts to restore what could be a great hotel.....it's just not even close right now.

    Neptune Event Space - venues - Updated August 2026

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