Jose was great. Happy with the installation and the way the system is functioning. Also - Jose is a…read morevery nice guy.

It is hard to find both a trustworthy and competent plumber, but look no further than Jose and his…read morecompany Bay Area Water Conditioning. I won't go into all of the issues we faced with others we've hired to help our home water issues. We are on a community well which poses its own challenges. Jose advised us on the appropriate water softening system and helped us move our whole house water filter to the correct place on the house's infrastructure. He also assisted us in finding a suitable filter system that worked with our existing filters. He did this with a thoughtful and caring demeanor at a reasonable price. If you are looking for a soft water solution, you've found the best person with Jose.

Gerardo did a great job with our water softener installation. He was professional, knowledgeable,…read moreand very patient in explaining how everything works. The installation was done neatly and efficiently, and he made sure everything was working properly before leaving. He also answered all of our questions and explained the maintenance clearly. Really appreciate his work and would definitely recommend him!

We had a reverse osmosis and water softener system installed, and I couldn't be happier with the…read moreexperience. The plumber was professional, knowledgeable, and took the time to explain how everything works and answer all of our questions. The installation was clean, efficient, and completed with great attention to detail. Everything works perfectly, and we can already notice the difference in our water quality. It's hard to find someone who takes such pride in their work. I highly recommend their services to anyone looking for a reliable and honest plumber. Thank you for a job well done!

Was referred to the water hookup by a friend. I also spoke…read moreto other companies as well to get quotes. But Trevor won me over with his communication and pricing. It's always so overwhelming trying to decide which company to trust for these things. It was so frustrating even getting a quote for other companies, they all required an in home visit first and it just took too long to even get an appointment. But Trevor was able to give me a quote after I gave him all the information he needed over the phone. He still came by for an in-home consultation to confirm everything, and we scheduled the install for that same week on Saturday. It's impressive that Trevor does everything by himself, from the calls, in home visits, to the installation for both plumping and electrical! That's probably how he's able to keep the costs down, while other companies have to pay so many different people. He also offers a few other discounts, such as referral, military, first responder, etc. I love that it's just one person I talk to vs other companies where there's too many different people to handle different things and how hard it is to get a hold of anyone. Trevor is great with his communication, he has always picked up every phone call. Although there are some times when the call doesn't go through for some reason, might be due to no reception in some areas. Trevor was able to explain everything in detail and explained how the Clack system is super efficient and one of the best. I can confirm he's correct after doing my own research. He even provided the concrete slab that the water softener has to sit on. He installed the sewer drain line and an outdoor electrical receptacle. So far, everything is working great. I wish we installed the water softener system sooner. I still get water spots on chrome, but it's easy to wipe off. Probably other kids of residue and not minerals anymore. My hair and skin feel so much better. Also, I was concerned about watering my many houseplants with the softened water since there's now salt in the water, but Trevor reassured that the sodium amount is super minimal and won't harm my plants. Thanks for making this experience super smooth and easy!

6 month update: all is going smoothly with water softener!…read more Original review: We wanted to thank Trevor for his amazing help in installing an Eco Twin 2.0 in our home. Our water is night and day better than it was before. I can drink from the tap with no mineral taste. I can wash my hands without a gallon of soap. I can rest easy knowing my home's plumbing is better protected. The price of the full install was very reasonable and Trevor made scheduling easy. From start to finish Trevor was super helpful and easy to work with. He made an initial consult visit to make sure he knew the house layout and all the materials he would need for the install, and then came out a couple of weeks later to install the unit. One thing I liked is that he is also a licensed electrician, and was able to pull wire directly for the unit and he even installed a new, unused outdoor outlet near the unit solely for our convenience and use. This shows an attention to detail and quality that I really appreciated. The install went smoothly and Trevor gave us a nearly one hour long in-person training on all the things we need to know about owning the water softener. He allowed us to record the video which gave us a ton of peace of mind. Within the same day our water was vastly improved. We also received a followup call from Brenda, one of the owners, and she was very helpful and friendly. We are very grateful to Trevor for his time and help and are loving our new system!!!

Since the merger with Primo brands. Their head is far up their corporate A55 . I have switched to a…read morefilter and been waiting weeks for them to pick up the old machine. It has been on my porch blocking ingress and egress. I call each day and they say we'll be there. I wait and they no-show.

Absolutely terrible service. Signed up for service a month ago and my first delivery was a no-show…read morethree straight weeks.

What a great difference our new water softening system has made in our home for the way our water…read morefeels. We are excited to no longer have the horrible scale build up on our appliances and have noticed we need radically less soap in the shower. Additonally, we are really enjoying the reverse osmosis system under the counter as well to make sure we have safe drinking water for the family. The owner Justin was patient and explained their products and benefits well. Extremely knowledgeable with every question I had. I did some research before deciding on a system and this company only uses the best products (tanks and valves) and won't try to unnecessarily sell you on a system you don't need or cheap out with lesser materials. Fair quotes- great work- don't look any further if you need a water softener for your home.

Justin was very knowledgeable and clearly knew what he was doing. He installed the water filtration…read moresystem and the under-sink RO efficiently, kept everything clean, and didn't leave any debris behind. Even though our 2026-built home didn't come with a water loop, he found the best spot and made the installation look seamless. He even handled a putty patch-up too. The wait time was a little longer than I would have liked, but once Justin arrived, I felt like we were in good hands. Despite the delay, I'd still keep PureFlo on speed dial.

Floor gasket on my toilet started leaking. Called at 9am, they arrived at 12, and were done by 1…read more Clean and professional. Great job!

I had Copperfield Plumbing out to fix a copper water pipe that was leaking (March 2026). I never…read moretalked prices with them. I was quoted $380 by the repairman after he looked at the problem. It took him about 20-25'. The technician was skilled, polite and efficient. I wrote them a check, but I was not given a written estimate, nor was I given a receipt. NO itemized information on the charges at all. It seemed like a lot of money!!! I called the secretary later that afternoon and she had the owner call me back. He listened to my concerns and we arrived at a compromise. So, just be informed of the charges beforehand and get multiple estimates if you can. Copperfield Plumbing is a reputable and flexible business and a good choice if your due diligence is complete.

Timely and professional with plumbing for my home. Quite knowledgeable in their professional and…read moregreat cleanup after jobs completed.

I had a very disappointing experience with this company. There were a number of issues with the…read moreplumbing, despite this being the most expensive estimate I received. Some of those issues were not rectified, and I did not receive responses to multiple emails and other outreach when trying to get the work completed or corrected. There were also scheduled appointments where no one showed up. Ultimately, I had to complete or arrange for completion of portions of the work myself despite having already paid in full.

If I could give 0 stars (since the merger with Primo Brands) I would! First off the service and…read morestill water delivery provided by ReadyRefresh to Vacaville was awesome!! The delivery, pickup of bottles, and customer service was more than any customer could ask for. Our driver would deliver water into our garage and we appreciated him sooo much. Sorry I don't know his name but we enjoyed years of kind, helpful service and great Calistoga brand water. However Primo Brands is a joke! The automated greeting on their phone number (800) 274-5282 states the hold time exceeds 30 minutes however I was on hold twice for over an hour. Then the 3rd time I was disconnected at noon. I guess it was lunch time. Never got through on the phone so I took to social media where someone responded quickly on FB. More about that later. Driver: Delivery driver Joe is rude, condescending, and isn't truthful. On his first visit he showed up unscheduled, unannounced, brought 15 gallons of Alhambra water (instead of our usual Calistoga water), and said there was a merger so they no longer carried Calistoga water. After delivery I went on the ReadyRefresh website, and observed Calistoga water WAS still available on their website. FB: I advised a representative on FB Messenger about the abovementioned delivery. Another (complimentary) delivery was scheduled for the following week to fulfill the Calistoga water order. Except when Joe came out he still didn't deliver as promised. Again I contacted FB, and they scheduled a 3rd visit to occur in 2 days. However, on the 2nd day around noon we decided to check to get an ETA only to discover the order had been cancelled, and our next delivery date changed to June - weeks away. Driver: When Joe showed up for the 2nd delivery he got out of the truck, and instead of opening the truck doors containing water he approached us stating, he "thought he was here the week prior, and he STILL didn't have Calistoga water." I advised of my conversation on FB subsequent to his prior visit. He didn't care. It wasn't until a lot of back and forth did he admit he actually had 1 bottle of Calistoga on the truck. He asked if we wanted that? REALLY?! Yes!! The whole point for the return visit. He stated he had 3 bottles when his truck was loaded but he gave the other 2 to someone else. Wait what? So we're cancelling. We prefer not to change to another brand of water. Calistoga water was our favorite, and given the rough merger transition, driver demeanor, and delivery service we're done. We were referred to ReadyRefresh based on our relationship with Costco, and have subscribed for years. I notice Primo Brands is now the water delivery service for Costco members. Hope that changes because Primo is anything but prime. From telephone service to delivery drivers and product selection this company leaves a lot to be desired.

I started service with this company at the beginning of the year because I wanted to do something…read moredifferent for the new year which was reduced my plastic use. So I initiated the service I with glass bottles so I want springwater and glass bottles which is $40 deposit for the bottle and then you get a 5 gallon bottle for like $17 or something like that which is fine because I'll make that investment because I want to be intentional about how I'm using plastic in my home and have some good clean crisp spring water so boom soon as I sign up for the service the Water and dispenser came in the next day. It was like maybe $160 for the first insulation which basically he just dropped it off my front door but my son put it together and we were fine two weeks later same thing as but they wanted to bring plastic bottles. I told them that I don't want plastic. I want GLASS and it was fixed two weeks later. In month 2 I paid my bill the Sunday before my scheduled delivery and checked the app to confirm delivery.. However, mysteriously throughout the delivery day my appointment disappeared, and they skipped my delivery and that went on 4 weeks, skipping 2 deliveries and I ran out of water before that initial delivery. date So if I'm gonna rely on them solely for drinking water, it's going to be a problem . They're not consistent and they don't listen to the customer. They are going to stick on that every two week schedule on the same day at same time and they're not gonna make any accommodations or or make adjustments even if it's their oversight.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

Only good things to say about the product, service, and customer experience. The initial call was…read morefriendly, professional and informative. I was able to get an on-site appointment to discuss the service within a couple of weeks. After we said "yes" the cooler was installed the next day AND they took care of cancelling our service with Alhambra. I looked into this option once I discovered the sludge in the reservoir on the Alhambra cooler. It deserved a Mr. Yuk sticker. Our office is very happy with the quality of the water, the hot/cold option on the cooler, and best of all the unlimited supply of water at a fixed monthly price. Oh, and no more plastic bottles to store, lift, or end up in the land fill.

From the owner: Bottle less drinking water coolers. Purified drinking water without the hassle of the big, ugly…read moreplastic 5 gallon bottles. We connect a reverse osmosis or filtration system to your drinking water source, then run a small water line to our water coolers. There is no lifting, stacking, or storing of plastic bottles. No bottle delivery, no BPA to worry about in the plastic. Our water cooler reservoirs are stainless steel. We are a local, family owned and ran business.