Traveling 90% of the time has plenty of challenges when you own a desert home with a pool. I have…read moreto count on my service providers to be more than just reliable and honest, I need real time communication and follow up and Vegas Pool Care goes above and beyond to be sure when I return home with no notice my pool is perfect every time.

I went through several pool guys until I finally found Vegas Pool Care. Now, no more stress, no…read moremore babysitting my pool guy, speaks English so communication isn't an issue... Most importantly, I can travel for more than a couple days and know that my pool will look beautiful when I come home. These guys are awesome. Easily the best value for my money.

I started with sending out a request for a project on Yelp. My pool cleaner, bless his heart, had…read moretried to replace my Pentair "brain" with a Jandy, and despite his best efforts, it wasn't working. Designer was one of the companies which reached out, and instead of trying to diagnose everything over the phone, he just came out and fixed it. I like his style. Definitely worth keeping in my contact list. Highly recommend.

I am very happy! My…read morepool panel suddenly had the error code "No cell power." This specific code means there is a problem on the circuit board and no power is getting to the salt cell. I know more than most of the pool repair guys I've met in the last eight years. So when I call someone, and they say my salt cell must be bad.. or dirty....I move on. I posted for help on Next Door. Designer Pools replied that they could check it out at no cost. Two other companies charge $150, which could be put toward repair. Another wants $55 and it doesn't go toward repair unless it is an easy fix on that visit. Their estimates are insanely high. I called yesterday and immediately made a friend. Barry and his wife Margie were here today. He was FAMILIAR and knowledgable with what I was telling him was the probable issue. Fresh solder on a burnt-out connection on the circuit board. All fixed in less than a half hour. $175. I might've paid only the $150 to the other company, but I will always go with someone who does not charge to diagnose.

Do not use this company!!! The owner Payne contacted me, I advised him of the issue my above ground…read morespa was having, I paid the inspection fee. His technicians came in my back yard without announcing themselves. I contacted the owner as the inspectors said we would receive an update. I then called the owner and he stated that they only repair in ground pools and spas. I asked him then why did he send someone and charge me a fee if he knew they don't repair those types of issues. He stated I "wanted" an inspection, despite knowing I have an above ground spa. This type of business practice for any business let alone a new business is dishonest. The owner was very argumentative and very unprofessional. He also stated we can leave a negative review as he can get them removed. ****** Your response to my review are all lies. Payne clearly told me they only service in ground pools and spas only after you "inspected " and took the fee. I was very upfront with known information including that I have an above ground free standing spa. Payne's unprofessional behavior clearly shows how you do business. Those type of business practices are downright fraudulent and deceptive.

From the owner: At Rascals Pools, we are dedicated to providing top-tier pool maintenance and care services to keep…read moreyour pool in perfect condition year-round. Our experienced team of pool professionals brings expertise, reliability, and a commitment to excellence to every job, ensuring your pool is always safe, clean, and inviting. ​ We understand the joy a well-maintained pool can bring to your home or business, which is why we offer a comprehensive range of services tailored to meet your specific needs. From regular cleaning and chemical treatments to equipment inspections and emergency repairs, Rascals Pool Service is your trusted partner for all things pool-related.

Best pool service in town!…read more I have used Moore pools & spa for several year. They are a small family run business. Professional & dependable. D is my weekly pool service man. Regardless of the weather he shows up. Same day & same time. If you are looking for reliable professional pool service, Moore Pools is it!

I have been using Moore Pools and Spas for the last nine years. They have been nothing short of…read moreoutstanding! My technician, Dee, has serviced my pool for almost all of those years. He even sends me a picture after every service call to show me how sparkling clean the pool is. I appreciate his hard work and dedication. My pool is always so clean!

Priority Pools THE VERY BEST Pool Company in Vegas! They are…read moreAWESOME! Alejandro saved our little Ppol Cleaner( we named it Herbie ), is sucked up a huge ball of plastic some how and he worked his magic and saved our pool pump! Thank you Alejandro for being an AMAZING POOL PROFESSIONAL !!!! Nobody is perfect, but when confronted with an issue they respond immediately and appropriately. Way to go Priority... you are awesome !

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Ị was very impressed with the quick response, follow up, and reasonable rates. Technician Derek…read morewas very proactive, informative, and his customer service was awesome! Thank you for repairing our salt water pool!

Only used them a few times. Guess we didn't have clear communication and subsequently they canceled…read moretheir service to us.

Brad and his staff have taken care of me and my pool. They brought it back to life after another…read morecompany let it get bad. From weekly cleaning, equipment upgrades and the complete repair of my pool deck. Amazing work!!

Arranged for Poseidon to do a diagnostic of pool heater…read more Pro: they came out the next day. Tech spent under 10 minutes on diagnostic. The tech couldnt explain the issue and said the owner would explain it. The owner said the heater is not igniting [incorrect] and they will need to do a process of elimination to figure out why. [not a very helpful diagnostic]. The follow-up was to spend $700 on multiple parts since there was not a solid diagnosis. Another service came out, immediately diagnosed the core issue, replaced the corroded part and heater has been working properly. I feel like it was a waste of $150 for the diagnostic.

Payless and get more! Chant it loud and proud so that the folks in the back are reminded of a funny…read moremarketing phrase of yesteryear, where the consumer truly felt like the service received is commensurate with the payment rendered. Nowadays, pay more and get less has become a far more common trope than people realize. Consider it a sign of the times; a blight in the era of post-inflationary prices, where the sticker shock still holds you hostage in your own home, twists your arm and makes you scream uncle until you forfeit over your credit card because your options are as limited as buffet choices in this town, but I digress. This isn't a review about spoiled imitation crab cakes and all you can eat Doritos at The Feast (or was it The Beast?), but instead, it's about three guys doing the lords work and saving Vegas pools one acid wash at a time - spoiler alert - (whispers) they do SO MUCH more than just scrub plaster and blast tiles. More on that in a bit. Payless Pool Service became a family favorite, so-much-so, that we've used their service a handful of times in the past year and we don't plan on using anyone else to come near our pools. Jaded pool guys with a bad tan and every other word uttered being "bruh" is not part of the Payless credo as these classy chaps exemplify the professional attitude you come to expect from a family run business. With Steve running point and Danny and Diego on the wings grinding away calcium buildup on tiles and plaster, you can rest assured that you have experts that are committed to getting the job done right the first time. Let's start with the initial call. Steve promptly answered and said he could stop by the next day to assess the condition of my pool. Upon arrival, Steve took some measurements and asked if we'd like to also sandblast the tiles, as the calcium buildup was enough to start our own cheese farm. He showed us some pictures of the work his crew had done in the past and it didn't take much to convince us that along with the acid wash, the tiles DEFINITELY needed some much-needed TLC (see photos and compare for yourself). As far as pricing goes, I personally thought the quote was more than reasonable for both mine and my parents pool, especially when you consider how much work these guys did in the span of a few days. Not only did Diego and Danny sandblast the tiles back to 2004, they even made the plaster whiter than Erik Estrada's smile. Additionally, I had asked Steve if they could install a new vacuum side port, and without hesitation he said, "not a problem, we'll take care of it." (gasp!) Come again? You'll take care of it and not nickel and dime me!?! How refreshing that there are people out there willing to go above and beyond for a job, which just tickled my heart. It's the small things/gestures which makes a business shine in the eyes of the customer, because it's such a trivial thing for them that it didn't require a separate quote. Same with Diego when he finalized my parents' job. They just purchased a new Zodiac MX6 vacuum and needed help with the initial operation. Without hemming and hawing or hand-wringing or face contorting, he said "SURE!" took the vacuum and its hoses out of the box and showed us step-by-step how to get the most out of it over time. These guys are such a delight to work with that I think the three of them should hold a TED talk for a lot of other contractors and service technicians in the valley on how to exhibit a professional demeanor, while still remaining affable and relatable to your customers. Kudos! Total time was no more than three days from drain to fill on both pools, which is about the amount of time it took you to read this Yelp! review, right? ;) Additionally, Diego returned and balanced the chemicals, took care of cleaning the pool filters and vacuuming up the remaining sand left behind. Payless also covers a whole litany of other services for your pool. We even asked about re-plastering and resurfacing the Kool/Cool Deck at some point in the future, and along with our initial encounter with Payless, they even repair old Jandy Valves. If you're looking for someone that values your time, gives you top notch service and isn't trying to bleed you dry with outrageous pricing that is so prevalent these days, please consider giving Steve and his guys at Payless a call for a quote.

Steve was great to work with. He communicated clearly and repaired my broken pool cleaning system…read morecorrectly on the first attempt. I highly recommend Payless Pool Service!