We love taking our dog to the paw pad. We go for boarding and grooming. Love that they get a lot of…read moreplay time when they board and can watch them on the cameras play with the other dogs. They also have an option to buy the camera access for inside their crate.

My little Poncho had so much fun! He was wore out by the time we picked him up. The facility is…read morenice and big, plenty of space for all the dogs to run around. Employees working are nice and friendly. Looking forward to bringing my boy back and maybe boarding him. Prices are reasonable for all services provided. They even sent me these pictures through his online portal account. Thank you!

Amazing vet's office! Staff friendly and courteous. Docs know their business and quickly diagnosed…read moremy pups issue.

Took my rescue cat in to get neutered today. What a great experience with Mollie. She was…read morecompassionate, patient and gave me a ton of advice. My cat is doing great so far. Everyone was very nice when I called to make the appointment and also when I called for more information. Riverstone seems like they really care about your pet. Thank you!

They accommodated my "emergency" and took such good care of my fur baby! Especially their…read moreattentiveness to my pet's needs.

I took my dog in for a quarantine. The cage they put them in had just a grate bottom. When they…read moreclean the cage they just spray it out. While the dog stays in the crate. I understand the animals have to stay in quarantine but that seems very inhumane to spray the animal while cleaning the crate. No way they can do it without getting the animal wet while cleaning the car that way. Once I realized this I picked up my dog the very next day and took him else where. Then I was charged for 2 days and an exit exam. All of which is their "policy". I feel like it's a way to scam customers. Please do not take your animal there if you care about them!!! They were also very condescending when speaking to me about their policy. I took my dog to a place that has a small area outside their cage that the animal can go out to while the cage is being cleaned. Still enclosed and quarantined.

Cold, Disrespectful, Nasty and Completely Unprofessional…read more We brought our dog to Southside Veterinary Clinic for what became an end-of-life visit. This was one of the most emotionally painful moments of our lives, and the way this clinic handled it was cold, careless, and deeply unprofessional. The space is extremely small and offers no privacy. While we were visibly crying and trying to process what was happening, doors were opening, people were walking in and out, and staff members moved around as if nothing significant was happening. There was no attempt to provide a private, respectful environment. No sensitivity. No acknowledgment of the gravity of the situation. This alone shows a serious lack of training and basic empathy. Afterward, we paid for cremation services and were told we would be contacted. Weeks passed with absolutely no communication -- no phone call, no email, no update. We were left waiting with no idea what was going on. When I finally called to follow up, I was met with a series of excuses: that they had already contacted us, that they had emailed us, and then that they had the wrong email address. These explanations contradicted each other. Later that same day, they suddenly managed to send information to the very email they claimed they could not reach before. This felt dishonest and careless, especially given the emotional weight of the situation. The phone interaction itself was unacceptable. One staff member was defensive and dismissive, and when another person took over the call, the tone was openly rude. When I went in person and asked to speak with the doctor, I was brushed off and told everything would be sent by email instead. The message was clear: they were not interested in addressing concerns or taking responsibility. After reading other reviews, it is obvious this is not an isolated experience. Multiple people describe similarly poor handling of end-of-life situations. That is alarming. A veterinary clinic should be a place of compassion, dignity, and professionalism -- especially when families are saying goodbye to a loved one. This clinic consistently fails at that. There is a difference between being inexpensive and being careless. This clinic may offer lower prices, but the quality of care, communication, and human compassion reflects that. When it comes to moments like this, the cost is not measured in money -- it is measured in how you are treated when you are at your most vulnerable. If you truly care about your pet and expect to be treated with basic respect during one of the hardest days of your life, I strongly recommend you look elsewhere and stay away from nasty people with nasty attitudes that they know how to take your money, but not responsibility.

My mom always makes me the villain with her dog when I am home, so when Happy stopped eating and…read moredrinking water for a couple of days I had to take her to the vet to see what was going on. The staff was very kind and caring and the doctor took care of my furry sister and had feeling much better when I picked her up. They absolutely love Happy and treat her like she is their own.

The most caring and amazing staff and doctors. I drive clear across town to get my little dog…read moretreated and it is worth the drive.

See Dr. Morris. He's the best vet I've ever had pleasure of working with. We have two rescue cats…read morewith various ailments. They're always taken care of.

Went through basic obedience training with my dog and she helped connect and get things done. I…read morecan't wait until we start on the intermediate level. I would highly recommend to everyone

We had such a great experience with Cassandra at Werk Honden! She provides an excellent service…read more She's both professional and personal and we look forward to more classes with her in the near future. Thank you, Werk Honden K9Training!

Wow. Most of these reviews are about their missed-appointment policy. Michelle is a Certified…read moreMaster Groomer, and we've taken our retired AKC bichon there for almost two years now. We come in from Lewisville, so Michelle takes our dog as soon as we arrive, so that we can get back on the road and not spend all day in Weatherford :-) We are very satisfied with her work.

I have taken my dog there twice. I had a very good experience. I think they did better than any…read moreother place. Lucy is a mini Australian Shepherd and they did a beautiful job and the dog was very happy to be there and I have been to several places that I would not recommend but this is one place that I would thank you Jeanelle Dapelo

Great clinic and ppl that work there. Very conscientious and helpful. Competitive pricesread more

My two frenchies have been going to this facility for 9 years. Never had a problem until…read moretoday...... When I called they didn't have an available appointment and said that I could drop my frenchie off and they would get to him when they could. I told them on the phone that he did not need a heartworm test that he recently had one at another vets office. Just needed his shots. Well since they love to rack up your bill they charged me for a heartworm test anyways. When I got the breakdown of what was done I told them that he didn't need a heartworm test and the receptionist went to get Mary Beth the manager whom is very rude by the way so is the rest of the front desk people. But she proceeded to tell me it doesn't matter what I tell the receptionist on the phone. It should have been said at drop off. Well I didn't know I had to repeat myself several times. I thought that is what receptionist are for to relay messages and schedule what is needed. Only reason I went here is because of Dr Knapp. And I was informed he had retired. I will not be back to this facility. It is a filthy facility anyways. There is way too many cleaner, nicer vet clinics in DFW to be treated the way I was treated today.