Love this place. There was this place in Milwaukee that I'd been going to since I was a child into adulthood; I never found a place that I loved since that place closed. Everytime I order from here, (New China Express), they are polite, friendly, and give a great portion of food. This is the only place I go to and recommend others to go to when they visit here. read more

WILL NEVER ORDER FROM HERE AGAIN!!! Wanted to give a MINUS star. What follows is a huge problem with paying ahead via credit card and advance tipping. Ordered online one hour before requested delivery. The following are the instructions given on line "No contact.Knock on door. Place order inside cabinet please." After 25 minutes past the requested time, I called to inquire on our order. I was told that the order was delivered!! Man on phone called driver and she insisted she delivered the order per instructions of "No contact, just leave food." Claimed food was left by garage door. Merchant said they could replace order, I declined because now it was 45 minutes past our desired dinner time. Told merchant I will not be paying for this order and will dispute charge with my bank. I also said I will never order again. Minutes after this call, the driver called and stated she had errored and delivered to the wrong address - her mistake. She said, get this, she would retrieve the food and bring it to us. I laughing said no. I asked if she would eat cold food that was left outside someone's house for a hour. She then said that they would remade the order and redeliver. I said only if they can have it here in 5 minutes and I still would not pay for it. read more

It has been a while since we ordered from this place and I couldn't remember why we stopped. Now I know why. Don't be fooled by presentation, this place serves bland and over fried food. Our order: S25 Won Ton Soup $4.75 1 x C07 Sesame Chicken(CP) **Egg Roll $10.35 1 x V137 Buddha Delight $8.95 1 x A07 Crab Rangoon (6) $5.25 1 x A10 Cantonese Fried Shrimp (4) $5.95 I'll go item by item. The Won Ton soup had big and nicely sliced veggies, but had little flavor overall and was fairly generic. The sesame chicken was a huge disappointment with crunchy as all get out chicken from being overfried and the fried rice was extremely bland with no notes of being freshly fried. The included egg roll was alright, but nothing worth noting. The Buddha Delight was somehow the star of the show. Plenty of veggies of the sauce was good. The crab Rangoon should really be called onion Rangoon, as there are tons of onions inside and not a single sighting of crab. The Cantonese fried shrimp are over cooked frozen shrimp with a massive amount of overfried almost burnt batter. What a waste of money. I'd say the one positive note was that our order was ready quick and the service was good, especially considering it was a Friday night. I rarely write low score reviews, but don't even bother ordering from New China Express. Most of our order went straight into the trash. read more

New China Express - Sesame Chicken with fried rice. - Chinese Near Me - Waukesha, Wisconsin

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They serve the food in Styrofoam containers piping hot and I swear it made the food taste terrible. I do not want to eat there again because of that. They should not be putting freshly cooked hot food in Styrofoam. read more

Craving satisfied! I love the Smokey smell of the fried rice! The potions are good too! read more

New China Express - a variety of food items - Chinese Near Me - Waukesha, Wisconsin

Their broccoli and beef is always cooked fresh and tastes great. I request to make it spicy too and they always do a good job adding spices to it. read more

The food is usually delicious and fresh! Large portions & that's the best part! The egg rolls & crab Rangoon are very good! The customer service could definitely be better, especially on the phone. Online ordering is a bit difficult and menus are a bit confusing so I usually call with ?'s sometimes can't get a good explanation and feel rushed! Always loved the combinations meals, orange, chicken combo with fried rice! Chicken & broccoli is awesome! read more

Don't know what people are talking about. Been my consistent chinese spot for close to 10 years. The chicken is crispy but moist in the middle as it should be. So many other spots drown their chicken in sauce. Sauce is flavorful. Hot food that tastes great with speedy delivery and solid customer service. The kids working there do a great job of being kind and courteous and bridging the gap of the language barrier of the parents. Simple lobby. Couple tables, use the front for more of a queue than a dining area. But its geared more toward a takeout/delivery. Which they continually perform well! read more

I ordered a pint of shrimp fried rice and a appetizer plate. The shrimp fried rice was very greasy and everything on the plate was over cooked. I threw out the food. Smh The lady that placed my order over the phone was very rude. I would not recommend this place to a dog. So disappointed! read more

The food here is really good! Everyone is complaining about the service but she's never been rude to me. The woman who works there can be brusque but they're just busy. read more

Called in my order only to be met with a rudeness on the phone. I arrived to pickup my order only to find the person on the phone is also on the register and the cook. She didn't wash her hands before going to prepare my food. If I had not already paid I would have left. I had two orders so I asked for two pair of chopsticks. She said she could give me one because they are limiting them because their costs have gone up. Never mind I just paid $25.00 for my food. Well keep your chopsticks and dirty hands. I wont be BACK! read more

I've been ordering from these guys for a long time. I ordered Shrimp Fu Young and this is what I got. I called and was actually told "you're drunk" and completely hung up on. I've never had such a ridiculous experience ever. Especially since I was actually insulted and hung up on? Look at the picture. It speaks for itself. I then got insulted and hung up on. A quart of pure chicken fat is NOT shrimp fu young. read more

New China Express - a plastic container with food in it - Chinese Near Me - Waukesha, Wisconsin

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I've eaten there for years and the quality was always a bit uneven, but it has gone steadily downhill. Their fried foods taste like rancid oil. Stir fried foods are soaked in oil. The carry out bags are often drenched with oil. More and more there's almost no meat. Sometimes a quart of a shrimp dish will only have a few shrimp, same with other meats. Every aspect of their food demonstrates they don't pay attention to quality. The owner doesn't want to hear feedback. He'll shrug and say it happens sometimes. They never want to correct a bad order. I miss them having great food, but with their attitude they'll never be there. read more

Excellent food, quick delivery service.... food is always fresh and hot.... I am trying to go down the menu and order all my favorites.

Best potstickers I have had ever and I am old and kind of worldly lol

I'm not sure why this restaurant has such poor reviews because I have never had bad food from this restaurant. My takeout meals are always made on time and hot. They have a good selection of tofu/vegetarian dishes and the soups are great. The soups are also smaller which is better for me because I don't need a quart of soup. It is also very moderately priced for the amount of food you get. read more

One of the staples I have to have is a good Chinese takeaway! I love bringing it home, smelling it, and digging in with some chopsticks. For me it is one of those comforting things for a Friday or Saturday night when you just want to stay in, watch t.v., and hang out in sweat pants. I remembered seeing New China Express when I was driving about one day, so I thought I should try it. The menu is standard, all of the usual items you look for. I order a combination lo mein, Mongolian Beef, and Hot and Sour Soup. I figured I could always eat leftovers and it would make packing lunch for work easier. They were really quick and finished my order before the other lady who ordered before me. They do take credit card, so no worries there! The combination lo mein was a bit bland. It was full of meat and veggies, but I don't think any soy sauce was used on the noodles as they were bright yellow. The Hot and Sour Soup was extremely spicy. It was difficult to taste much else when your mouth is on fire. However, I did finish it over a couple of days. My favourite was the Mongolian Beef. It was delicious and I finished that pretty quickly. I will probably be back to try some other items to find out what I should and shouldn't order. read more

I am sorry the other people that wrote reviews did not have good have good experiences, but have pretty good ones all along through the delivery line. Not only is the driver personable, polite and most of the time within the time allotted time frame. The food is always delivered hot and delicious. I have ordered Singapore Fried Noodles without the peppers and with mushrooms added. I ask them to always make it med. hot in spice and they do. It is tasty and filled with shrimp, chicken pork, carrot strips & bamboo shoots plus my mushrooms. Ymmm. The only down fall I find is that they at times put tiny pieces of fat from the pork in the dish wish I do not like. (I find MING"S IN BROOKFIELD to make the best). Their fried rice I find good too. I've also had their vegetable soup that has huge filled wontons, bamboo shoot and carrot strips. The broth is delicious. I did not like the rib lets. They were very hard and chewy. I ended up throwing away almost the entire meal. Other than the rub lets and the sm. amt. fat in the Singapore noodles I can overlook, I find this to be good, not the best. But they have been always polite to me and give generous, tasty portions for the money with left overs. read more

I have been sick so I was not leaving my house. I ordered shrimp in Lobster Sauce to be delivered. The delivery time was great. I opened up the bag and what I got sure did not look like lobster sauce. It actually looked like dirty water. It had ZERO taste. The Shrimp was dry and appeared old. It was too late to call so I called the next day. The lady on the phone argued with me, she said it was sauce and not water, then tells me that the shrimp is cooked in water and then all goes in with the "sauce". I AM BUSY is what she told me.. Bring it back if you don't like. I will NEVER order from here again. GOLDEN GATE is now and always will be the only place to go for decent Chinese food. read more

The girl at the counter is RUDE RUDE RUDE. And the food is rancid and greasy. One less place to bother with.

I called for a delivery and, the man was sooo impatient and rude! I also could barely understand his English & he talked SOOO FAST it made understanding him worse! The food was cold and tasted like it had all just been reheated in microwave! The food is much too expensive for what you get and the quality. I'll never order from here again!! I Only gave it a star to offer this review. read more

We've been ordering from here for years. Always had good food, otherwise wouldn't have kept returning. Tonight's order was nothing like we've received before so we called to explain about the VERY dry meals (chicken almond ding and curry chicken). Instead of the customer (Me) being right, as it should have been, we got "I told you I put the sauce in there myself"!!!! I guess we were wrong. Our food wasn't dry! We used to spend a minimum of $42 there at least every month and a half! Thanks for the great customer service! Never see you again!!!!!!! read more

We ordered a lot of items off the menu. I've definitely had better quality Chinese food, but it wasn't the worst. the vegetable lo mein had a very weird after taste and was extremely greasy. Did not look anything like I'm used to, in terms of color, it was yellow?! The sweet and sour chicken was good, as was the egg rolls and crab rangoon. With so many options near us, probably won't be back anytime soon. read more

My husband had a hankering for Chinese, so we called Golden Gate (the best EVER!) but they were "closed for their annual holiday." Bummer. So we decided to try this place...BAD IDEA. The "chicken" was rubbery and inedible, the rice was WAY over fried. They threw in some deep fried monstrosity that consisted of a big ball of fried batter with more rubbery "chicken" inside. Hubby said the General Tso's sauce was good, but the meat itself is disgusting. I got sick a couple of hours later too. Thanks for nothing New China! That's what we get for betraying Golden Gate..next time I'll tell him to suck it up and wait til they re open. Blech!! read more

Ordered food a few times from there and every time they mess up the order. From forgetting food to full out not delivering your food. Once I was charged for changing the rice from white to fried and they sent me both white and fried and charged me for both. The inside is also not nice at all. read more

The customer service here is horrendous, but the food is pretty good and worth dealing with the crummy attitude behind the counter. I have never done delivery, always take out. Orders are usually ready in about 20 minutes. I like their combo meals which comes with a main choice, rice option, and egg roll for a reasonable cost. There are better Chinese takeout options in Waukesha but if you live near downtown this place is worth a try. read more

If I could give 0 stars i would. I've been ordering from them for I believe 2 years now and I think I'm done going there. I get there general sou chicken and ask for medium spice and 3 out of the 4 times I ordered it the last couple months there has been 0 peppers in there that give it the spice. So I gave them a call and tryed to explain my frustration and wanted to know if I could get a credit if I order in a week or so and they said that's not possible and HUNG UP. Now I don't thinK that is a smart way to run a business. You hang up on customers when you get confused and upset when they call and tell you that you messed up there order and they say you didn't do what they ask and you say you did. I love there food and don't want to not go there but I think I'm done. You lost a customer hope it was worth it read more

Went to go get sweet and sour pork today it was a bad expierence .they burnt the pork and instead of making a new batch they decided to bread it and put it in my combo platter.they knew it was burnt which is not a good sign this could happen to you.I will never go here again. read more

I ordered online tonight and the estimated time was 50-70 minutes. Waiting over an hour and a half I called to see where my order was and they said they never even got my order. Safe to say, you're better off calling your order in. read more

I'm not even sure that it is real Chinese food but at least they deliver and you can order online.

I've liked everything I've tried here, the lunch specials are a fabulous deal as they give you a lunch AND dinner's worth helping of takeout. I do think they need to perk up the front area, I think it gives people a bad first impression. I was a little concerned before I tasted. read more

I love the food here, but the prices are a little high, and there are never any coupons. If they had some coupons out there it would be great. read more

On friday 1/13/17, several residents(15) of East Terrace Apts on East Ave ordered a wide variety of meals from New China Express. FANTASTIC! The service was on time because it was take out. An employee helped me with the very large order out to the car. When I got home, the order was complete and still hot. They added rice, sweet and sour packets and soy sauce and cookies. I am delighted to recommend New China to all of you. We will be ordering from them many times. Pete K-. Waukesha. Thanks, again. SUPERB!!! read more

This is our go-to restaurant for lunchtime at work. Our order has always been correct and delivered on time. I have added 1 or 2 lunches to a larger order at 11:00 and had them included in 11:30 delivery. The lunch portions are ample and include rice and an eggroll for a reasonable price. read more

My husband and I live very close to New China Express and we both love eating here. We have tried other places in Waukesha and New China Express is one of our favorites. It is true as Scott S pointed out it is a family business and the young lady who helps her family at the front desk is always polite and helpful (her mom can be abrupt but I believe it is a language barrier issue). Their lobby doesn't look the greatest but I really love their seseme chicken combo with the fried rice and egg roll but am not a fan of their lo mein. read more

Truthfully I can't comment on the food because we never received it. After waiting over an hour for our delivery I called to find out where our food is (this is 20 min. after we expected the food). I was told that the driver left with the delivery 20 min. before my call. I now expected the food to show up very soon. But no! I am now calling again 2 hours after I ordered. I am given a story about a train accident that the driver can't get around (I find out later that the driver didn't want to wait for the train and couldn't find her way to my address). The man on the phone told that the driver called me to let me know (not true!). By now the order has been in the delivery vehicle for close to 2 hours and I told him I wanted fresh food and thought that I shouldn't have to pay the $2.50 delivery charge and that if he ever wanted my business it would be a good idea to comp. something for my inconvenience. Instead, he preferred arguing with me!?! I cancelled my order. 10 minutes later the driver shows up and I send her on her way as she tries to explain why it took her well over an hour to drive 5.4 miles. I will never do business with a restaurant that preferred to argue with a customer when they mess up the just fix the problem. I recommend they buy a GPS for their delivery staff; maybe they won't get lost next time. read more

I have given them more than enough chances to get better and only has it went down hill. Very flavorless and dry. The last time I ordered I paid for extra chicken and sauce, well I would hate to see what regular portion of chicken looked like because the "extra" looked like a 1/4th of a breast. Not the place to get Chinese food. read more

Delivery is stupid fast. Food has always been fresh. Lots if sauce on general chicken everything was great. Eaten here more than a few times. read more

A friend told us this was "the best Chinese food around". So I was passing by last Saturday and decided to get something to go. My first impression should have clued me into what followed. It was filthy and run down. They have invested nothing in making the front area look good. I will say the young girl at the counter was very nice and helpful. But this brings up something of possible concern. From my vantage point into the kitchen it looked like there was no one over the age of 16 running the place. It appeared like it was a kitchen/teenage hangout back there. I shudder at what unsupervised teenagers might do to one's food. Anyway, against good judgment I pressed on and ordered Sesame Chicken, fried rice, and a tofu peanut dish. Straight away I noticed it smelled funny. The sauce and coating on the Sesame Chicken were ok but the chicken.... Whatever the lowest grade of chicken is that is fit for human consumption this is what they use. It was rubbery, dry, and stringy. Yes, stringy. Honestly, I have never had chicken this bad. There was no peanut taste in the other dish and the tofu was like mushy goo inside. I got the chicken fried rice for my girlfriend. She threw it out. I ate some of this food only because I was hungry and paid almost $30. The best I can say for my dining experience here is I didn't get sick like the other reviewer. I hope the health department shuts it down asap. read more

Went hear for the first and last time The place had a bad smell and the staff just stood in the kitchen talking they both saw me standing their and after 5minutes I walked out based on other reviews im glad I did not eat at this place read more