Friendly, knowledgeable, and on time. It's like i have a new pool in few hours. Response time is…read moreexcellent. I have a pentair system and they know how to operate it in and out.

**I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

This company is amazing and the employees are courteous and our transaction was very smooth…read more I was desperate to get a new Diverter valve after ours exploded sending water everywhere and a gouge in the ceiling of our patio. They wasted NO TIME getting the replacement parts needed to us the next day. We will definitely order from them again when needed Thank you so very much! Lisa

I have been working with this company since2018. I live in the San Francisco Bay Area. They will…read morehelp you diagnose the problem then you order the part. Tguide you to install it. I worked with Phil before I assumed he's retired. I recently worked with Spike (I hope I remembered his name correctly) to diagnose & replace a broken circulation pump. The experience again was great & I save a lot of money again. The 2008 hot tub is okay now.

Reliable service, on top of maintenance, friendly owner, would recommend for weekly pool maintenanceread more

Very responsible and responsive with honest work and good care!…read moreExcellent customer services. Highly recommended.

Our family had a great experience with CCW from the beginning to the end of the project…read more Planning with the Design Team was a great insight into what our backyard could become. It only got better when the CCW team came out and shared their ideas and was able to paint a picture of paradise. Communication was always given, from the unfortunate product delays or good news of being ahead of schedule. We were given a heads up for everything, be it from a phone call, email or text. The Owner goes above and beyond to make sure the design and construction is of great quality and is super knowledgeable. The quality of the coping, tile, plaster is beautiful! A True resort!

A few years later and we are still loving our pool!! Thank you to this amazing team. Since this…read moretimeframe we've worked with other contractors and NO ONE else can compete with the level of service and knowledge.

No question that K2 Pools is a 5-Star, top notch company. Everything from all communication being…read moreprofessional and timely to the service they provided it - was all superb. Jason did a fantastic job not only fixing an obscure part on my old filter (meaning i don't have to buy a new one yet), but charging a very good price. His work quality was excellent and provided a great deal of additional help and advice that went well beyond the job he was paid for. I cannot recommend a company more highly than K2 Pools and appreciate their total professionalism. I will no doubt call them first for any pool repair, upkeep and even electrical needs in the future.

When my previous pool guy retired, he suggested Eric at K2 and even brought him along on his last…read morerounds so I got to meet and talk to my new guy before I lost my retiring guy. I was comfortable w Eric, had good communication with him and all his crew, and have used K2 for years now.

The entire Master Geek Pool and Spa team have been incredible partners for us over the past two…read moreyears. We operate several Airbnb properties in the area with pools and spas, and having a reliable service team is absolutely critical. Master Geek has never disappointed. Their cleanings are consistently thorough, their support is incredibly responsive, and their repair work is always professional and done right. There have been multiple situations where they stepped in quickly and saved us during tight guest turnarounds. Before finding them we went through several other pool services that were unreliable and frankly terrible. Since switching to Master Geek, everything has been smooth and dependable. If you need a pool and spa team that shows up, communicates well, and takes pride in their work, I could not recommend them more highly. They have been one of the best service partners we have for our properties.

Still going strong, we had Igor come and service our pool today and I added some more photos from…read moretheir work. They are still at a competitive price point and the work they do with sending pictures of your pool and the cleaning is great. I appreciate their ability to offer different solutions and take care of issues that we consistently have with pool maintenance. Showing the pH balance of the pool and each thing they did is helpful. The pool is sparkling clean and they come every week on time.

Our spa has needed repairs for various reasons over the last three years and Action has stellar…read morecustomer service and support. I had to call them in last week for a leak that emptied the spa overnight! Today I had to call them back. We had left the side panels off & turned on a high velocity fan to dry out the "guts". However, there remained a small trickle of water oozing out. Due to the recent rain, and a major leak, it was extremely difficult to locate the minor leak. They arrived today on time, quickly got us water tight, and reinstalled the outer panels. And guess what? No charge! He said their work is guaranteed, so today's repair is covered from last week. These guys are great. Thanks Action Spa.

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.

We had a fantastic experience with Way To Go Builders. Guy was our point of contact and he was…read moreexcellent to work with from start to finish -- responsive, knowledgeable, and extremely easy to communicate with. They built a brand new Trex deck for us and a custom built-in barbeque. The finished product looks amazing! The workmanship is high quality, the project stayed on track, and everything was done as promised. The lighting in particular really elevated the space and shows great attention to detail. If you're looking for a reliable contractor who does great work and actually follows through, Way To Go Builders is a solid choice (ask to work with Guy!). We're extremely happy with the results and would absolutely use them again.

Jonathan from Way To Go Builders did an outstanding job on our pool and backyard. The marble…read morecoping, custom pavers, and overall finish came out absolutely beautiful. The quality of work and attention to detail were top notch. Jonathan was professional, honest, and great to work with throughout the entire project. Highly recommend!

Great job replacing a pump in my fountain Very nice people!…read moreWorked with me obtaining the pump and keeping me informed

i've had a pool/spa with Pentair system for about 8 years. i was getting repeated "problem/no…read moreproblem" notifications from Pentair, and my pool tech said he was attending to them. the water readings got so bad that Pentair sent their rep, Dwayne from Aquatic Specialities, to take a look. Bad situation, but Dwayne has been exceptionally thorough, incredible knowledge of Pentair and beyond systems, great communicator, amazingly responsive. i had to fire my old guy and really happy to have Dwayne guiding the process. i haven't encountered anybody with more skills and knowledge in this area. of course, i've checked him out and all reviews/ratings confirm my positive impressions. i highly recommend him!

We just had our DE Filter cleaned and recharged from Clean Water Pool and Spa Care, and they did a…read moregreat job. Shawn was very thorough and answered all my questions (I'm a new pool owner). He was very friendly and knowledgeable. He was able to clean my filthy filter and now my pool looks great. Bailey was also very friendly and responsive regarding scheduling, follow up etc. Highly recommend these guys, and I'll be using them again. Thanks! Shaun

Our actuator went out on Memorial Day. Bailey came the next day first thing in the morning,…read morediagnosed the issue, and completed the repair within the hour. Price was fair and service was very friendly and quick. Would recommend.