Yes they have a great selection of flooring and their employees are very friendly, but there were…read moretoo many errors to recommend this company. First, I was recommended by the flooring contractor, who said they would get me the contractor price, which I was told when I purchased from Rayo. As it turns out, the "contractor price" was just their normal price, which I verified by calling and asking for the price. Secondly, they screwed up my underlayment order, giving me a lower-quality underlayment that I thankfully caught before the contractor installed it. This may have had the consequence of needing the flooring to be ripped out and underlayment replaced due to HOA rules of minimum sound abatement quality. And third, they couldn't find a flooring piece and told my contractor it was located at a different store, sending them from this location to Clairmont during rush hour. The piece was actually at this location, but they didn't even try looking for it. This delayed my project two days. Overall, they are untruthful and seem to be careless and unprofessional.

I would like to start out by saying, yes, they have flooring at a reasonable price. That's about…read morethe end of the positive things I have to say. All businesses are customer service businesses. - The company received payment information -- collected with pen and paper in person -- and ran the payment card. No email confirmation, no call confirmation, no receipt of any sort. - The flooring we ordered was in stock for a week before we were notified that the flooring was in stock. - When we checked on whether our flooring was in stock, we were notified that it was and that it was waiting at their Kearny Mesa facility. - When our contractors arrived to pick up the flooring from Kearny Mesa, they were told that, no, the flooring was still at the Lakeside warehouse. This feels like information that anyone should have at their fingertips. - After picking up the flooring from the Lakeside warehouse -- now two weeks later and in a different location -- we were notified on the day of installation that the flooring NEEDS TO REST AND ACCLIMATE TO THE ROOM FOR 72 HOURS prior to installing. We are aware that, perhaps, our contractor should have known about the requirements of this brand and type of flooring. I'll allow this one point. Our project moved back a full week, and then moved back again, another full week. I understand: maybe it isn't that big of a deal to sell flooring. Maybe it isn't brain surgery. Well, I'm having surgery next week. And now our floors will be put in around those constraints. So maybe, just maybe, customer service -- even without a smile, even just doing the bare minimum of a job, like letting people know that the product they purchased is in stock and, I don't know, maybe the location of where that product could be picked up from -- is still very important. It might not be surgery to you, but it could be surgery for someone else. Would never recommend. Systems are in shambles. Operational disaster. Communication gap after communication gap after misinformation. Do something.

Just had my floors refinished and I could not be happier! Working with Tad Hall was a pleasure…read moreevery step of the way. The crew was amazing. Dominic, Rudolph, Carlos, and Eduardo did an excellent job and kept me informed during the entire process. I highly recommend this company and will not hesitate to hire them again.

We purchased a home in Oceanside that had carpets and distressed engineered wood. Dog urine in the…read morebedroom carpets were unbearable and previous owner tried to cover the urine stains on the wood flooring by doing a bad job of DIY refinishing. Had to remove old flooring, clean and deodorize the cement, level and install new wood floors. It turned out beautiful. They did a FANTASTIC job. Worth every $ spent.

Fantastic work and people. Highly recommend. On time ,…read moreprofessional, communication, the workers talked with all the neighbor men . Very nice. Worked hard , cleaned up well.

I knew I wanted some kind of flooring in my new home garage. From the past I had Race deck that…read morelooked good but wasn't functional. If you jacked up a car the floor would have an indentation in it. You could leave it or replace that tile. I was done with that and was looking to have epoxy done this time around. I had another price quote fr another contractor. They told me 48 to 72 hours before I could put anything in the garage after it was emptied and the coating was applied. I asked some questions but they never got back to me. So I called Prestine. I was set up with Jeff on an initial consultation where he explained the process in detail. O like what I was told and ask how long would I have to be scheduled. I needed time to clear up items that were on the garage floor. Once I got that completed I called Jeff to schedule my install. The entire process was smooth up until the install date. The crew for the install was 30 late. I asked what was going on and was told they were getting more supplies,. Just as soon as they arrived they began the process. And Oh what a result and transformation!!!! I like what I see!!!! See for yourself. Like I always say try it you may just h, Plus they have Military discount!!!!?

Joe's Hardwood Floors was highly recommended by individuals here and on NextDoor. I'm glad many…read morehomeowners were able to speak to the quality of this company's work especially with their experience with wood install and stain application. Our main request was for the new flooring to match our current stair treads which was solid oak, English Chestnut stain, and oil-based polyurethane wood finish (a meticulous lengthy process but leads to superior results). Their bid matched the market rate, and with the other reviews, we decided to go with Joes Hardwood. The team delivered and we are happy with the result. The current team managing Joe's is young and hardworking. My only feedback is to improve on their time-management especially when arrival time is different from the confirmed/scheduled time. A final suggestion that the team review the bid as it includes specifics about the project and type of finish. Overall, happy with their work and if need be in 20 years will hire them again to refinish.

Joe and his team are amazing! Joe installed our entire…read moredownstairs 22 years ago and a few years ago we did the upstairs and of course we had Joe's hardwood to do the install. They truly care about their workmanship and they are amazing craftsmen. Joe is extremely knowledgeable in his field . The team is also very polite and are great about cleaning up as well. I highly recommend them!

I met with Landyn to discuss my flooring needs. He was very upfront and helpful. He offered up the…read morebest price for what I needed and worked with my budget. Then I stopped at their suggested showroom to pick out the flooring, and he stopped by with the contract shortly after that. The whole process was quick and easy. The installers did a great job, and even returned to fix a door that wouldn't close after the new carpet was installed. Great customer service and value.

Super professional. Quality work and easy payment options. Great communication. Highly recommend.read more

Everything went smoothly with Christian Brothers. The company was very attentive to all my needs…read moreand questions. The man who did the install, Jorge, was great. He did such a good job, and the carpet looks and feels wonderful. We were referred to Christian Brothers through Costco, and we could not be happier.

This review is for the poor service I've received prior to even meeting with a sales…read morerepresentative. I was scheduled to have a complimentary consult at 1130 AM. The rep, Steven, did text beforehand to let me know his appointment had started late and likely would not make it until noon. No problem. However come 1220, I still had not heard anything so I called and left him a message. Around 1230-1240, still radio silence so I called the main office. The lady said she would message him and get back to me. Still nothing. Around 110 pm I called the lady who said she had gotten ahold of the sales representative who was having car issues. I found the whole experience extremely disappointing. While I am sympathetic towards car issues, I can't understand why nobody would reach out to let me know what was going on. She rescheduled me for Tuesday but it left a bad taste in my mouth how the situation was handled. Now it's 120 PM and I wonder if I had not reached out, if anybody would have bothered to let me know the sales representative was not coming. This company was sent out since I had contacted Costco but not much confidence has been inspired by these limited interactions

My kitchen was just remodeled by Village Flooring and Renovations. Lori did an outstanding job on…read morethe designing of my new kitchen. I am so pleased! Scott did an excellent job on installing my new cabinets. Bryan did a great job on the electrical work. Zach worked on the plumbing, Juan did the tile work with Rafael doing the counter tops. Edgar painted my kitchen and did an excellent job on both the painting and fixing of my pantry door. I had to mention each one as I couldn't be happier with the work that they did. Lori not only designed my kitchen but along with Andre, they both worked to coordinate each step of the job. I HIGHLY recommend this company.

Yvette was awesome and very helpful. Order time was minimal…read moreand gave me enough time to prepare for installation. Installation took most of a day for a full house carpet but workers were fast, moved all the big furniture and put it back. They cleaned up after completing the installation and when they were done I had beautiful carpet. I'm very happy with everything about village flooring and renovations!! Thank you Yvette!!!

Ryan did such an amazing job fixing our hardwood floors. We had an awful leak that destroyed the…read morebathroom floor. He was very thorough, communicative, responsive, fairly priced and knowledgeable. You would never know anything happened, it looks like new!

Did a great job on restoring our kitchen and den wood floor. A lot of time was spent getting the…read morefloor just the right stain and appearance. Highly recommended.