Was shipping a package and asked for a receipt with a…read moreweight. I was told I could have a receipt, but they couldn't put the weight on it because they aren't a corporate store. So, a business that determines shipping costs on weight and package dimensions can't put a weight on a receipt? This is exactly why I will never ship from this location again.

Lady with glasses was pretty rude and seemed bothered to take an Amazon return. I needed a bag and…read moreI would have otherwise bought one from here but I couldn't stand to work with her for any more time I was in there. I'd rather go to a different location just to avoid her.

Driver delivered to wrong address. Took a picture and it confirms that's not my house. Called FedX…read moreand I get someone in another country trying to lay blame is the sender. Gimme my package clowns.

My wife had to bring a bulky package here at a time I couldn't help her with it. We usually use…read moreUPS, but she went here since it's open later. She got to the door, had to put the package down outside to get the door open - while a young girl working there just stood inside and looked. She didn't bother to open the door to help her. Once inside, the girl said "there is a cart" and my wife told her the hardest part was getting into the store - there are no carts outside nor a sign saying there are carts inside. The girls working there sound like high schoolers. My wife was asked "do you want a receipt?". I dislike stupid questions like this - without a receipt, what proof do I have of sending it??" Then the girl got a white sticker and covered up the FedEx address label we had put on the package at home. Sounds like a pretty efficient operation where the clerks care about the customer, right? We'll avoid using FedEx. UPS is a much better choice.

usps: 9434650206221003841314 I was sitting in my office at 11:04 this morning and received a notice…read morethat the post office attempted to deliver a package. They never tried I am sitting 10 feet from the front door.

Total incompetence at this location. Package to be delivered on a Friday. Was at the store at 4am…read more Sat there all day and extended delivery to Saturday. Saturday the clowns ship it to Fox valley. I live 5 blocks away, I could have walked up and picked it up. I will start refusing to buy items delivered by the goods at the USPS. Shut it down, let the private sector handle this.

I don't even want to give them 1 star. We were to pick up our rental at 8:30 am when the business…read morewas supposed to open. Someone didn't arrive to open the business until 8:40. Then we were informed that we had to pay for 100 miles upfront and it would be refigured when we brought it back. Strange because we were only renting the truck for 4 hours. When we returned the truck the door was locked so we knocked. Someone opened a garage door next to the locked door. The gentle man was very rude and said to put the key in the box. We wanted a receipt so we could see what our final bill was. He said just put the key in the box. We have no idea what we are going to be charged. STEER CLEAR OF THIS CLOWN.

Run away from this Uhaul. Not only is the owner rude and disrespectful, but they are as lazy as it…read moregets and so not service friendly. I tried to get another facility but it was the only one near me that had what I needed. I have used them before and it was a mistake also. Other facilities come out to help you hook and unhook trailers, but they won't lift a finger. You have to ask them for help. The owner refused to help put the trailer back where he specifically wanted. He stood there and told me he was going to charge me an additional $20 for not using the app. He ended up charging me a late return fee for when you deliver it after hours. I dropped it off at 1pm. They suck. He makes Grumpy Old men look like the happy dwarf on Snow White.

Great help from start to finish! Very efficient and…read moreaccommodating! It has a welcoming atmosphere.

Best location!!!! The most helpful staff, I will always choose to go here over USPS and FedEx if…read morepossible.

Jewelers that care. Great at fixing and cleaning all my jewelry. Easy to talk to and answer all my…read morequestions and concerns. Also, very close to home. A big plus

I had a custom pendant designed. I couldn't be happier with the whole experience. Madeleine was so…read moreincredibly easy to work with. Her knowledge is impressive and with her guidance we came up with exactly what I wanted! They absolutely went above and beyond every expectation I had!!

I have used Secure Document Solutions for many years. I am an attorney and concerned about the…read morecontents of my old files and papers. A simple telephone call to set the appointment and everything was set. I was able to schedule time on the weekend and met Mike at my off-site storage facility. Secured Solutions was prompt, attentive and all at great prices. Highly recommend. Rotman & Rotman, Ltd. Robert D. Rotman

Mike who now owns the company is a one man operation. He answered the phone when I scheduled his…read moreservices. He came initially with a small truck with 3 containers because I could not give an estimate of the amount he would have to shred. I had a flood which soaked the banker's boxes and were now in garbage bags and soggy boxes. He returned at an agreed future date with the truck that had the onsite shredder. He took them from the boxes and bags and put them in the shredder and put the containers they were in into my trash dumpster. He is a polite, neat and a hard working small business owner. I had my files shredded by the major companies and he was much more accommodating and easier to work with than with company employees who did not care if you used them again. Forget some of the old reviews. They were from previous ownership.

We bought a kitchen full of cabinets. They did an excellent job and highly recommend…read more Cost more money so save up your dimes, quarters and dollars up to go here. It's well worth it. Did I choke at the price? Yes, but 18 months later it's forgotten. They did some custom work the big box guys never could've done. Quality is worth the price and my wife is HAPPY so we got that going. I wanted to get an old 60's sports car but the little lady said we spend 3x a day in here. Let's make it nice. Highly recommend- it's only money.......pics are custom add ons. I'm glad we went here.

We had a complete kitchen remodel. We had issues with the paint from day one. They took the doors…read moreand some drawers back twice to try and make it right. We are still having issues, very similar to the other reviews. I have called the owner and left 2 voicemails and he is completely ghosting me. If you want to be able to feel comfortable in your kitchen and not have anxiety every time a splash or spill occurs-then don't go with this company. The cabinet doors and drawers seem to be made out of MDF, which is extremely water absorbent and if anything gets on them even after cleaning it up right away- they will warp. When i called to bring this to their attention, they act as if we take our doors and drawers, and submerge them in water and asked "well, don't you clean the spills up right away?!" I didn't want it to get to this but they are unwilling to help. I don't want this to happen to anyone and I want to warn those who have children, grandchildren or any people who love hosting to look somewhere else.... or you will have anxiety every time you're in you kitchen.

Seems like a decent individual was great to take your money, but don't dare to forget your home…read morekeys or your cell phone in one of her trucks, extremely disrespectful no class no respect hang up on you because she was asked to get off her heavy rear end and do something out of her ordinary sit collect only. You call her with on a concern of forgetting your cell phone in the vehicle and she speaks to you extremely disrespectful no respect for her customer base no kidding why you have to sell flags and statues in order to make a difference because once your customers get to hear your dirty a&& mouth will never go back my advice folks do not give her business select the other U-Haul down the street. This place is not worth it. Nasty owner

Quality products and service at this fine Mokena location…read more The staff is always willing to give a hand and after 19 years of servicing this community, I'm glad as a new homeowner that I have a place I can rely on. Thanks, Barb and Mike