Man, I appreciate the late hours when nothing else is open. Food is inconsistent, but when you're hungry and the town is shut down for the night, it works. read more

Great late nite hours every day of the week & food is consistently fabulous! They just need honey mustard for their tenders!

I just finished having 6 hot wings and fries with mild and hot sauce and it was so good I wish I would've ordered more! Finally found a spot around here where I can find some legit fried chicken - highly recommend! read more

This food is Awsome, i had chicken breast, thighs cod and catfish. Wife had hot wings, brother had the gyro. Fries coleslaw was good. Im from kalamazoo and fish express is well known, if you like fish express, you will love this place. Glad i ate here! read more

New York Fried Chicken - a tray of fried chicken - Chicken Shop Near Me - Benton Harbor, Michigan

Great Food/ Great Service At Times It's Really Just About Your Timing Food Always On Point Tho When Fresh .

Their food is good and their workers are great. The deliver does take a little while but they always tell u about how long to expect. My main complaint was a few times I told them I didn't want the combo meal, just a burger, and they charged me for the combo anyway. Yes, I did receive the fries and drink but I didn't want or need them. read more

Foot is great when fresh. Haven't had bad food yet. Been here twice. Be quick to help em out and get your own sauces! It's fast pace. It's New York fried chicken. Open till 3am which is great. Try it out, gizzards with fries combo are my favorite. read more

do not order from here. worst service ever. blamed me for them messing up my order and refused to refund or replace the items. hung up on me, laughed at me, and refused to do anything about the issue, and denied that they put the thing i'm acidic too on my burger even though i asked for it not to be. not worth the money or anything. read more

Real good tasty chicken. I would call ahead because they get busy everyday. I like the way they cook the chicken it is crispy and delicious. The gizzards are real good. This restaurant has become the favorite place. I'm not comfortable throwing food away I don't eat regular bread and I always forget to order with no bread. read more

Chicken was excellent but I wouldn't recommend getting sides. The portion of the sides were only enough for literally my toddler. 8pc chicken bucket to feed my husband and myself and 2 year old and the adults could only eat chicken. read more

This place has decent food, but terrible service. Orders are frequently wrong, and when you call to complain, you either get a busy signal, or are ignored/blocked. You are told, if you're lucky enough to get through, that there are no refunds, or the order will be made right next time, which it never is. This place is more geared towards profit than service. Cannot in good conscience recommend it anymore. read more

We visited New York Fried Chicken which just opened this week. We ordered a few of their chicken combos that included mashed potatoes, cole slaw and 2 rolls. There are no tables inside...this is strictly a carry-out and delivery establishment. There is a very small counter in the front area if take home isn't an option for you. We took ours home - about 15 minutes away - and discovered no rolls and no cole slaw with either dinner. We'll chalk it up to new kinks that need to be worked out. We did call to let them know, got their voicemail and left a message but never received a call back. The chicken was generous in size, nicely breaded and not greasy. I felt it had no taste...bland, under seasoned but that's just my opinion. The potatoes were gummy but the gravy was tasty and everything was piping hot. We also ordered a side of Cauliflower which was very good. Prices are reasonable. read more

New York Fried Chicken - customers at the counter - Chicken Shop Near Me - Benton Harbor, Michigan

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Worst gizzards I've ever had and the wings weren't so great either. Service was equally poor. Then there's the delivery truck, what a interesting way to represent your business... read more

New York Fried Chicken - Delivery Anyone? - Chicken Shop Near Me - Benton Harbor, Michigan

They were the only non-pizza restaurant that would deliver food at 12:24am. Ordered food, don't know how long it took to get to my hotel room. I did not ask and was not told how long it would take. Delivery man arrived, showed him a Visa card, he said "I was told that you want to pay with a card." I said "and here's a card." He said "I don't have a card machine." I let him know that I did not have cash. He said "Could you please call the restaurant and let them know that you'll be paying with a card?" I did and added a decent tip. The food was not great. I called my bank and cancelled my card. Requested a replacement Visa card. It takes 7 to 10 business days to get the replacement. read more

While staying in a campground near this location I decided to order in dinner. After some communication problem with the order taker (trying to describe where I was in the campground) the order was taken and paid for. Joe's delivery had a bit of a problem finding my site but after a phone call he found me. The chicken was unbelievably crispy and not greasy. The mashed potatoes and gravy was good. I also tried their homemade banana pudding and I would recommend it if you like that sort of thing. read more

Yet another visit to this mediocre place. My experiences vary each time, so the first conclusion is that there is not consistent performance. While the food is usually great, sometimes there is more to it. Tonight my wife and I stopped in at 8:54 pm and ordered 2 pieces of chicken and an Italian beef sandwich. There was one person in front of us waiting, and we sat back to wait as well. I paid with my credit card, got the receipt to sign for the merchant, as well as mine. Shortly after that there appeared to be some chaos as the CC terminal showed that it was offline. They made repeated phone calls, and in the process I heard a number of comments and conversations that should not have been in earshot of a customer. After waiting almost 15 minutes for our food, with not comment that there might be a delay, the lady that took my credit card in the first place asked me if I could verify that my CC purchase had gone through. Again, there were many comments within earshot that should not have been made by the cashier. The implication for a bit was that I might need to run my card again. Exactly 20 minutes after we placed our order, the cashier called us to the counter and showed us our food. She told us that she knew the transaction did not go through, but this food was on her expense. I am dubious about that.... So at the end of the evening we got food that tasted great, waited a long time for it, and were treated in a rather unprofessional manner while there. read more

Good food. Always double check your food items though, ive found often they'll forget items or short me.

Delicious. And they are the only place that delivers to Benton township! PLUS they're open late. The chicken is crisp and not greasy. It tastes like homemade. Honestly it really reminded me of my grandma's, cooked in a cast iron skillet. Potatoes are meh. But The gravy is sooo good. Fried okra and mushrooms were standard fare, but include no sauce, which was weird. Spicy wings were really nice. They weren't like buffalo, the heat was baked into the breading. Warm and kind of smoky, I loved them. And they were freeeee! All in all, a great place. The food was delivered in less time than quoted online. I love fried chicken so much. I can't wait to order again! read more

I enjoyed it. Got the jumbo box for carry out. The lady who helped me was friendly and also showed me my order before I left. 8 mins later at the hotel and the food was still nice and hot. I ate it all. read more

its a take out and delivery place, I use to go here but for some reason they started doing this thing where they will still take phone orderes but will not make the food until you come in and basically reorder. I have no desire to stand in the there for 20 minutes or more while they make a sandwich. Why waste my time takeing the order. When the lady on the phone told me they were not gonna make the food till i got there I definitely was not gonna come at all and i'll never be back. read more

This was our last place to get food when we looked to see what was open. We were so excited to try out the food. We called at 210am and they stopped service at 3am. They would not deliver to a hotel 8 minutes away due to closing at 3am. I cannot believe they were refusing service 50 min until closing. So ridiculous. Hotel managers even said they occasionally do this. Unfortunate to see a company lose money over lazy workers who refuse to work the last hour of their shift. read more

Nice place. I ordered a fish sandwich. It was ready in about 3-5 minutes. Sandwich was really tasty! Place is really clean inside with great Vizio tv displays of the menu. If you're looking for a fast food spot, I recommend it. It's a carryout / delivery place. Nowhere to sit btw. read more

This place is by far the best chicken around and they freaking deliver all the way out by me in stevensville Baroda area lol the people are awesome! read more

Chicken wings were gross did not taste fresh and was not seasoned.. fries disgusting.. Gyro was ok not the best but basic..best thing was the roll that came with the chicken..workers unorganized read more

Worst place ever .. customer service sucks. My son ordered a Gyro w extra sauce and some wing for delivery ..people.. he got some gizzards .. my son called them and they hang up on him 3 times rude rude rude!! He also order some wings from me ... i ws thinking something good but...no only plain chicken wings... no flavor at all.. dont buy there ... my son had to go dierectly to them hes there right now. Worst place ever. read more

Was a very busy night, and the staff did a good job taking orders over the phone and inside the restaurant. They were friendly and attentive, and didn't seems stressed by the volume of orders. Food was good, hot, fresh. read more

Place a delivery order, was charged and given a delivery time. Didn't receive the order, attempted to contact the company. No answer!!!!!

Food is good but the prices are horrible the chicken and cheese fries came up to about 20 freaking dollars and if you order 5 meals or more the price goes up to about 50 dollars horrible service and the food takes forever to be made read more

This is the worst chicken I've ever eaten and the macaroni salad sucks it just macaroni with mayo added how can you ruin chicken? Well they have managed to do it. I will never go there again it's that bad. Those of you who eat it haven't had good fried chicken. read more

They have the worst customer service in the area. I called for a delivery order and it took 1h40min to come. The wings that we ordered came cold and the way they handled the situation was worst: I called several times as they keep telling me that the food was on the way. Last call I have received was from the delivery guy that told me he was just leaving the store. It is ridiculous never again. read more

Worst display of professionalism ever. Changed prices from 5.99 to 10.99 saying prices went up. 3 months ago. Doubled in three months. Price gouged cause we are in s hotel. Plus he never delivered the food. This guy is a sham read more

Condiments are very confusing for who ever takes orders over the phone. Food was decent. Burgers would have been great if they had the right condiments on them, fries were not salted, and the mac and cheese was more like soup. read more

Purchased a catfish dinner worst experience ever. I asked for fried hard and the fish still wasn't cooked in the inside and it looked like they split the fillets in the middle, they were super thin. I WILL NEVER BUY ANYTHING FROM THEM AGAIN. I couldn't even eat the fish, had to throw it away. read more

When this store first opened up I absolutely loved it. The chicken was amazing. The workers were really friendly. I used to really enjoy coming here. Even on the way there I talk up how much I love this place. Today I went in to order for the first time in a while. Everything is alright. Workers seemed dull. But that's okay that's what I expect out of people. But when I got home. I opened my food. It was a fair amount of very soggy fries. But the chicken. The chicken is why I made an account on here. How do you order 5 pieces of chicken for over $20 and end up with 3 wings, a breast, and a thigh. It came with a side of mashed potatoes that were just kind of ok to be generous. I found a tiny roll smashed under the fries. And that's between two people. I have never felt so ripped off by a restuarant before. I will never spend a dollar of my money here again. read more

The one in Benton harbor won't take my card just because I live at college. And just because they don't want to? My stuff went thru and I paid last time but nooopppe. Wow read more

I have yet to get something I don't like. I love being able to add on more seasonings and sauces if I choose. They are open real late and this is good for when I work overnight. Try the lemon pepper!!! read more

Will never order from them again, 3x we have tried them and each time the order is wrong, ordering over the phone is impossible

This place was recommended by coworkers as the best fried chicken around. Well, we didn't get coleslaw either so they still need to step up their game but the chicken was so awesome that I devoured it before I thought to take a photo for the review. We will definitely go back for more. The only thing negative that I could say about this place is that the service could be a little friendlier. No one said, hi how you doing, having a good day, just, what do you want read more

The wife says the chicken has very little taste, I tried it and it lacked salt and seasoning unlike their competitors. I had cat fish filet and the pieces were thin and also lacking in flavor. They also left out 2 rolls in my order. Probably will not go back their as this is second time and the different things that I had were definitely not flavorful. They have gyros and burgers that I would like to try but something tells me if they lack flavor in the few things that I had, that it is not going to change. Also, I saw 2 large freezers in the back that the workers were digging out of and just throwing in the fryer, I can do that at home and probably get better results. I'll stick to Chiefs for my fish dinners and any local bar I'm sure has better burgers. read more

My night to do dinner. Got 5 large pieces of fried chicken. Very moist and good. Coleslaw was very good too. Mashed potatoes are good, but runny. Business was ver clean and the order takers were very attentive and nice. I walked in and just waited a few minutes. read more