Let me start by saying -- mistakes happen, but it's how a business handles them that truly sets…read morethem apart. Captain America Boats absolutely delivered, and then some! I had a small hiccup with my reservation, but Cassandra stepped in like a total pro. She was responsive, thoughtful, and genuinely cared about making it right and providing alternative options. From the moment she reached out, I felt taken care of. You could tell she wasn't just checking a box -- she truly wanted us to have a great time. The team definitely made up for the initial mistake, and I walked away more impressed than I would've been if everything had gone perfectly. If you're thinking about booking with them -- do it. And if you get lucky enough to work with Cassandra, you're in amazing hands!

Tried 2 other companies to fix my electrical problem on my Duffy boat. These guys are no nonsense,…read moreprofessional and got my Duffy back running. If you're lucky enough to get them to work on your stuff, get them booked. I highly recommend them.

I found Boat & Bottle when looking for a memorable experience to take my wife on for our first…read moreValentine's Day as a married couple, and I am very glad I did. Captain Sebastian was super friendly and a fantastic communicator, making sure we had all the information we needed to make it to the launch ramp on time (directions, parking, etc.). We got lucky and caught a SpaceX launch from the boat, which was surreal to see. We opted for the V-day package which included flowers, chocolates, and balloons and really added to the ambience. Overall it was a magical night, and I highly recommend to anyone looking for a unique date night.

I booked a boat and bottle for my sister's birthday. Captain Sebastian was kind, communicative, and…read morean all around amazing host! We will definitely be booking again!!

Epic boat trip! We saw two humpback whales and they were so active! One breached over and over! The…read morecrew was wonderful!

We've been taking Harbor Breeze Cruises for many years and have probably been on the Long Beach…read moreHarbor Tour more than a dozen times. Whenever we have family or friends visiting from out of state or overseas, it's one of our favorite activities because it's a relaxing way to see the Port of Long Beach, the Queen Mary, and, if you're lucky, the sea lions. We brought another group yesterday, and everyone enjoyed the tour. The only downside, in my opinion, is the boats used for the harbor tour. Yesterday we were on the Kristina, and in the past we've also been on the Caroline, which we chartered for my mother's ash-scattering ceremony about 14 years ago. Both vessels are showing their age. I also think the marketing could be clearer. The photos on the website and many travel sites prominently feature the newer catamarans, which gives the impression that those are the boats used for the harbor tour. I actually called ahead to ask and learned that the harbor tours use different vessels. While I appreciated getting the correct information, many first-time visitors probably wouldn't think to ask and may expect the newer boats shown in the advertising. The harbor tour itself is still worthwhile, and we'll likely continue bringing our guests because we genuinely enjoy the experience. I just hope Harbor Breeze considers updating or refurbishing the harbor tour vessels and making the marketing a little clearer so guests know exactly what to expect.

Felipe was an amazing captain he played music we like, very friendly and helpful. I had a stain on…read moremy bathing suit he brought out the tide stain remover that I was so happy about. Because on your birthday you want to look nice. We had a wonderful time. I would recommend to anyone. I will definitely do this again. My family enjoyed every moment.

Been a few years but then the service great and reasonable prices they answered my question without…read morehesitation so I knew that they were aboveboard

My girlfriend had her birthday party on the boat and that was my first experience with Chill Out…read moreSailing. It was an incredible time on open water, floating toys of all sorts and the paddle boards to explore away from the boat. The captain was very knowledgeable about everything sailing/boat related and also about the City of Long Beach. We brought our own food and alcohol, bathing suits and towels. Besides that, everything was taken care of. On my second experience with Chill Out Sailing, I went on the smaller powerboat and we saw pods and pods of dolphins and had a more intimate experience on the water. Bring a jacket and snacks to have a good time!

Top-notch! My girlfriends and I chartered this boat for our birthdays and it was exceptional! We…read morewere taken out during sunset and not only was the captain amazing but his first mate was so helpful. They truly do care about ensuring you have a wonderful experience which we did. We cannot wait to go out again during the summer!

Amazing experience... we took the kids & their cousins on a ride and had a great experience... Ali…read morewas very accommodating & nice! We're definitely going back again.

We had a great time with my family. Ali is an excellent captain and our day was fun and relaxing. I…read morewould highly recommend him for boat rental for any occasion. Do Not look further!!!!

Mary the owner is fabulous CB i'm not sure if this is the right place. If it is Newport got…read morecharters with Mary Makovich. She's awesome. She'll throw down a great party for you. You look completely amazing on a beautiful boat in Newport Harbor go with her she's awesome. Hey mario it's Sean Engle.

We had a great time OC Yacht Rentals! Outstanding service. Defiantly recommend it! Loved our day…read moretrip! Thank you.

Really cool experience the staff was amazing Would…read moredefinitely do it again Can't wait to go back

SCAM - and the rudest customer service!…read more I rarely leave negative reviews. In fact, most of my reviews are overwhelmingly positive because I try to give businesses the benefit of the doubt. It takes a lot for me to become genuinely frustrated, but after three separate cancellations over two seasons, I feel compelled to share my experience. My mother purchased a Groupon for my son and me to go tandem parasailing with California Parasail in Santa Barbara. My son was 8 years old and incredibly excited. Attempt #1 (2025): We booked months in advance. About an hour before our scheduled trip, it was canceled due to "wind." From where we were, the weather appeared perfectly calm. I'm not a boater, so I accepted their explanation, even though it was disappointing. Attempt #2 (2025): We rescheduled for about a month later. Once again, roughly an hour before our reservation, the trip was canceled--this time because of "mechanical issues." I had picked my son up early and spent the day building excitement for the adventure. Telling him it was canceled again resulted in nothing but tears. When I tried to reschedule, I was told they were closing for the season. Attempt #3 (July 2026): I booked another trip three days in advance. Before booking, I checked the weather forecast (no significant wind expected) and even looked at availability, assuming any mechanical issues would have been addressed before a busy weekend. Yet again, about an hour before departure, I received another cancellation due to "mechanical issues." Once again, I had to tell my son the trip wasn't happening. Once again, there were tears. I understand that weather happens. Mechanical issues happen. Safety should always come first. But three last-minute cancellations over multiple bookings--with no meaningful effort to make things right--goes far beyond bad luck. At this point, it's difficult not to question whether these trips are consistently operating as advertised. What disappointed me most was the customer service afterward. I spoke with Amileah to explain how upsetting this had been, especially after three cancellations and repeatedly disappointing my young son. Rather than acknowledging the pattern or showing empathy, I was told that if I really wanted to parasail, I should drive to Long Beach--nearly three hours away. When I expressed my frustration, she told me that because I was "on the defensive," there was nothing she could do for me, encouraged me to "write all the reviews you want," and ended the call with an overly cheerful "have a great vacation." That response was more disappointing than the cancellations themselves. Santa Barbara is my hometown, and I hate writing a review like this about a local business. I genuinely wanted this experience to work. But after three failed attempts, countless disappointed conversations with my son, and customer service that left me feeling dismissed instead of valued, I simply can't recommend California Parasail based on my experience. I sincerely hope others have a better experience than we did.