Newport creamery is Newport creamery. Some people hate it but honestly, you should know what you're getting into when you go there. The food is exactly how you'd expect. I actually love the super crunchy grilled cheese and the buffalo chicken waffles grilled cheese. Their ice cream is great too. Sometimes a little on the pricey side, but I think that's true for everything these days. I am still sad they got rid of walnut fudge though. read more

This Newport Creamery location is terrific! My breakfast was perfectly cooked and arrived still steaming from the kitchen. Anne was very attentive and kept my coffee cup full :) They also serve burgers and classic sandwiches, plus new entrees and "smaller portion" items, so you have room for dessert. And their ice cream treats are still the best - BOGO Awful Awful Mondays! Nice to have an affordable restaurant so close to home. read more

This visit was just a father and daughter night out for ice cream. The place was maybe a third occupied and we sat down at a table to enjoy a sundae. I ended up with a banana split which was a dripping a trail to the table. That use the smallest vessel to make the banana split and it couldn't contain all the toppings. Other than it being messy the split was good and it was only around 9 bucks. read more

Newport Creamery - Banana split - Ice Cream & Frozen Yogurt Near Me - Coventry, Rhode Island

$10 Tip, Wrong Order, and Extra Charges? Ridiculous! I ordered a Loaded Twisted Fry and buffalo wings to-go, but got a plain fry, no ranch or blue cheese, and the wings came in a box whose bottom was covered in buffalo sauce, so when I pulled them out, the sauce got all over me and ruined most of my napkins. I had to turn my car around and drive back 5 minutes just to fix their mistake. When I asked for cheese and bacon, the employee said she needed a manager--wasting even more of my time. Then they tried to charge me again because she "misunderstood" me. Mind you, I had already left a $10 tip. For a simple to-go order, this level of service is unacceptable. Hopefully management takes this seriously so future customers aren't treated like this. read more

Great ice cream. Good service; they were very accommodating. They let us try a bunch of flavours and were very kind as we crafted our Sundays. read more

Picked up take out, waiting at pick up counter, older miserable lady (server) was on phone taking an order, she was condescending and visibly annoyed by huffing and puffing and rolling her eyes. After 10 min. waiting for my order which was done, just sitting there getting cold, she she's I'll be right with you, proceeds to help customers who arrived after me. Still waiting.... I ask the other older miserable server who said I do t know what to tell you there are only two of us on. Service sucked. Management if you're cutting hours to save a buck, you suck too. read more

The assistant manager was super pleasant and it was refreshing getting great service especially seeing everywhere is struggling with staffing issues. I like that they have the larger size awful awful. Hubs got choconutter and I got my old faithful, Chocolate with jimmie's! read more

Newport Creamery - a menu for flavors - Ice Cream & Frozen Yogurt Near Me - Coventry, Rhode Island

Thursday night, after 7:00pm. Crazy busy Reading through the reviews before I decided that I was going to post. Obviously this review will be the one of the recurring reviews on yelp of "not enough help on a busy night". Stopped in to get a 1/2 gal of their ice cream to go. Not one of the servers even acknowledged that I was there, or even to the couple in front of me. Granted, they were swamped with ice cream orders. I totally understand but I wasn't going to stand there indefinitely waiting to pay. I put it back and left. At least hire a dedicated cashier for the place. Do better, Management read more

Went out with my buddies this evening, after a hard working day, we decided the chill at new port creamery. My friend Angell ordered a burger well done and he got this. Good service though! read more

Newport Creamery - Undercooked burger - Ice Cream & Frozen Yogurt Near Me - Coventry, Rhode Island

I always loved Newport Creamery , never a bad experience. I've always had pleasant waitresses until I had the rather tall and large waitress serve my grandson and I for breakfast. She was very unpleasant to us. My grandson who's five is a charmer and even his smiles didn't help with her sour face. He asked for the Cookie Monster cookie to be put on the side rather than on top of the ice cream. He was taking the cookie home for his brother. That waitress said in a stern face she didn't know if she could do that. She makes the kiddie Cookie Monster sundae, of course she could do it. My coffee was very old and I asked for a fresh cup ( when I finally got her attention) that next cup of coffee was old as well. very unpleasant waitress. My friend goes in for breakfast and once he told her in a kind way to smile and she was offended like he asked a horrible question. How is this woman working with customers I have no idea. We call her "The Bi/(hy one" whenever we mention NPC in conversation . Ive always had a good experience with the two women who has worked there for a long time, one is Maryanne the other one is an older woman. They both are very pleasant and professional. read more

Just ate Heaven in my mouth! Was the best, most creative shake I've tried. Great munchies snack, perfect choice of ingredients and ridiculously filling. Coming back just for it :) Best experience and fabulous service 10/10 read more

So we went here because we had to get an Awful Awful for the local challenge. We went up to the outside window which was wonderful to have because we still don't go into restaurants and rarely go inside stores. So I always appreciate it when stores go out of the way to make me feel safe. Newport Creamery is one of those places that has always had this window and so I was very happy to have that as one of the choices for our challenge. Mike up the awful awful because I'm on a diet. He was a little disappointed because he said it was smaller than what he remembered. But I don't know if it's because it was truly smaller than they used to make them or if he just was younger and thought things look bigger. But anyway he got a sugar-free ice cream in it which was really a nice option. And he absolutely loved it because shakes are his favorite thing so it was a great experience for us both. read more

Newport Creamery - Excited about his Awful Awful! - Ice Cream & Frozen Yogurt Near Me - Coventry, Rhode Island

This is the best Newport Creamery, hands done. I've been coming here for years and almost always leave delighted. In years past there may have been some issues with service, but we just ate there on a very busy Friday night and I have to say everyone was working their butts off. But the best part is that the crew that was working seemed to be having a good time, spinning and hustling, helping each other and just doing a great job. I've been to other Newport Creameries where the staff look miserable and have no pep in their step. Coventry NC is the complete opposite. The food and ice cream were excellent as always. This store and it's employees are a Treasure. read more

I'm a regular at the Creamery but that will change now that their prices have gone WAY up.

I had a great experience with Joanne even though her shift was over she still serviced my table she was such a nice and funny waiter! I had a great experience read more

All right so the service might be a little bit slow, but these kids and the management team work their asses off and honestly the burgers are absolutely delicious, so kudos guys and keep up the good work you- feed Coventry and do it well read more

Loved the Newport Creamery since I was a kid in Middletown, RI! Grew up with good food and awesome ice cream treats. The Awful Awful's are the bomb! read more

Everything was amazing! Spicy fried pickles chips, loaded fries, turkey club wrap and a monster of a burger, all cooked perfectly! Stop in and say to the friendly wait staff, Tina was ours and she was amazing! Thank you very much guys! read more

Stopped here on the way home from Westerly via the back roads. Was just looking around when I saw the Newport Creamery. Ok good ice cream let's go. Well this Newport Creamery has good ice cream alright however the service is abominable. Awful and I don't mean an Awful Awful. Slow to seat and acknowledge slow and disinterested in prompt service. Waitstaff had one speed slow and it was not overly crowed with enough people working to handle this amount of people. Like I said good ice cream so 3 stars but really not a good time. Will not frequent this Newport Creamery read more

I haven't used the expression "this blows" since high school, but I'm about to bring it back in style. Worst experience ever. Crappy waitressing, terrible food , and a manager that wasn't hugged enough as a child make this place a bad place to eat. Try the Dollar Tree across the street. They at least have gummi bears. read more

The young lady that served me last night was very nice and done our cabinets just right. The only thing I was bit unhappy with is the young kids hanging outside and the other young lady's working inside know them so they just having too much conversation with them. read more

Being a regular customer for their steak sandwich when I went today Feb 2, 2021 the steak sandwich had half the meat in it. When I questioned the server she said the portions are all weighed out. The dining room was empty and now I know why. You can't ration food and expect customers not to notice. read more

awful AWFUL awful. I was so excited to have breakfast at this classic RI eatery...but left incredibly disappointed, ANGRY + hungry. I ordered the veggie breakfast wrap only to have a cold wrap come to the table (30 minutes later) WITH ONLY A GARDEN SALAD INSIDE. Yeah you heard me--- no egg, no veggies, no cheese... just lettuce and crotons. What? The 12 year old waitress had no idea what I ordered--when I showed her that it was a cold tortilla with the garden side salad in it--she was like 'that is the breakfast wrap'. I was like 'um no. egg? ' She was so was incredibly confused by this + took it back and then I watched as the other 14 year old 'chef' tried to figure out what I ordered by looking at the menu. Then the waitress went over to the manager who yelled at her and said 'that has eggs' and we are 'no longer serving breakfast'... oh why? MAYBE because it took YOU over an HOUR to figure out what the BREAKFAST WRAP was? No one came over to our table--nothing was offered in replacement and I STILL HAD TO PAY FOR MY ICE COFFEE. What a joke. To top it all off my fave part was the 'side' of mandarin oranges. WHICH is clearly just one of those small packaged cups you can buy from Wal-Mart dumped into a bowl. My boyfriend ordered the chicken salad sandwich and we couldn't find the chicken salad in it. Pretty awesome stuff here people. WHAT IS GOING ON OVER THERE? No wonder this place is slowly going out of business. If you want a place that doesn't serve what is on the menu, are over 75 + love to go home hungry--- this is for sure your kind of place. Epic fail. read more

Stopped on way to Cape Cod for lunch off 95. Had fast and attentive service from our server Michelle. We liked our beef stew, sour dough waffle pressed grilled cheese burger, and a 3-scoop peanut butter fudge sundae! Entire bill came to $21 plus tip. Would definitely return to try the chicken pot pie next. Comfort food, casual friendly atmosphere. read more

Oh my good god! This is pretty insane. Nothing healthy about it, but whoa. The menu sort of reminds me of Friendly's...but WAY better. We dined on lunch. I would have loved to try their ice cream, but it's the middle of winter...next time. read more

Alex was wonderful. He was bogged down with 10 tables all at once ..but was amazing.He actually should work in a 5 star restaurant :. Alex go to a 5 star .. you will be great. read more

Stopped by for a late dinner following a tour of nearby Woonsocket. This Newport Creamery is one of several I've visited. The buffalo chicken wrap was good and so was the hotdog with chili. Our waitress was okay, but nothing to write home about. If you have not visited a Newport Creamery, I recommend the one in Newport, Rhode Island or Fall River. read more

Newport Creamery - Fun placemats - Ice Cream & Frozen Yogurt Near Me - Coventry, Rhode Island

Went there last night and the place is full of children that don't work. It was around 820 when we ordered and we didn't get our food until after 9 so we had to ask to get it to go. It wasn't busy at all. The place was a disaster. It took until 850 for the kid that was making our food to even start making it. He was wearing headphones. All the little children working were eating and drinking behind the counter. They had their friends there hanging out at the high top tables and they were eating with them. The kid cooking had headphones on. The manager that was working tried to say something once to them and all the little kids hanged up on him. The place is disgusting and they definitely don't follow sanitation standards. We got home and the food was inedible and made incorrectly. We literally got 6 fries with each sandwich that was made with disgusting ingredients and whatever was left over. Absolutely not going back ever read more

Horrible. Service was terrible. Food took near a half hour and when it did show up is was wrong and no where near the menu. The menu is for show... I think the cook was stoned or something. Trust me, avoid like the plague. read more

The prices are fair and the customer service is great! We always ask for Joanne when we are there. We never wait too long for our food when we dine in. On Mondays during the summer we of course have to get bogo awful awfuls. We usually go to the window outside. The carry out staff handles the rush very well. read more

I can see why this place got 2 1/2 stars overall. Second time at this establishment. We were seated right away and given menus and the host to our drink order. We both ordered an awful awful, as the slogan goes awful big, awful good, it was very good. We waited 20 minutes for our server to come to our table to take our order, she appologized for the wait. Then we waited another 40 minutes to get our food. I ordered the big beef cheeseburger the creamery way which is served on toasted bread not a hamburger roll along with french fries, my meal was cooked to perfection as far as creamerys go, my wife had the tuna melt with onion rings and she was satisfied with her meal. Establishment was clean and comfortable, staff was friendly, the only complaint I have both times we visited, is the waiting, the place was not busy at the time. I strongly believe the waiting problem is due to the lack of staff on duty. We only saw one cook in the back. read more

Newport Creamy has been around since 1928 and still exists to this day, that already says something about the business. The food is delectable and has fair pricing (I'd give it 2/4 for cost). Dessert is the main focus and has been since they opened, with that being said the deep fried Twinkie is a must when ordering. With the restaurant in Coventry (maybe in other establishments as well)pictures are hung around the perimeter of the establishment to recognize the distinctive history that Newport Creamy has. I am giving this 4/5 stars because I feel as though the specials are lacking. For example they could do autumn/winter specials or even seasonal desserts every now and then. It will definitely give you something to look forward to on your next visit. Other than that this place is a must try. read more

I am a loyal customer of awful awful Monday's and this past Monday I went to this Coventry location. I ordered an extra thick awful awful, they charged me an extra 50 cents for it and it was not even thick. The other awful awful was water thin. I will not be coming back to this location. read more

I was here in the afternoon. Very quiet and the food was good. Had a bacon cheeseburger and it was to big to eat. Staff friendly. Would recommend to families and for a quick bite come hete. read more

We decided to come for dinner after learning about their grilled cheese waffles. Of course we had to try them, but extremely disappointing. they were not very crunchy and one order didn't even have the right cheese in it!! would not go again or recommend it. read more

Adriana is the BEST, food is always out on time, makes great icecream and awful awful sand customer service is excellent. She is the best in the game!!!! read more

I was greeted and seated immediately and the new new manager Sean took care of me during my entire stay. He was amazing and made me laugh and was welcoming to all the other customers. The other waitresses were friendly and my food was made so well. read more

Come on, Newport Creamery, you can do better than this! Went to your Coventry site twice this month, both disasters. The 1st time, there were very few people in there, but waitress said the wait would be at least 45 minutes. We left. The second time (remember, half capacity, even) you have a single waitress running around like a chicken with her head cut off. YOU NEED ANOTHER WAITRESS!!!! It was probably 20 minutes before we even got the drink order in. Asked for cream and sugar, only got cream. Asked for onions as she was flying by, but got no onions. Asked for malt vinegar, got regular vinegar. $2.69 for coffee is ok if you get a refill, but never got one because she didn't have time to stop and ask. In the meantime another couple walked out without being served. Before leaving, we stopped in the ice cream area to buy a half gallon. After waiting 15 minutes to try and pay, an older lady who was slow as molasses (she works there??) looked at us and said "it'll be awhile." My husband said never mind, and walked out without the ice cream. In the meantime, 4 more people are behind me waiting for ice cream. This is a managerial fault----one waitress??? Step up to the plate, NEWPORT CREAMERY, COVENTRY!!! read more

We continue to come here because we enjoy the menu, but I'm giving two stars because we have never experienced good service. You walk in and there's a sign saying to wait to be seated, and then you get to awkwardly stand there while four or five employees watch you from behind the counter pretending they didn't see you. When you're finally seated you can expect a substantial delay for a waitress. This is a guarantee. However today's visit prompted me to write a review because we found out fifteen minutes after ordering a Belgian waffle sundae that the cooks had already shut off the waffle machine. We arrived forty minutes before closing time. Very disappointed at the lack of professionalism there. And as a side note...there were four waitstaff on, and we heard every single one apologize to at least one of their customers. They really should spend more time doing their job instead of yelling at one another across the restaurant. read more

Really poor and slowwwwww. 45 minutes after walking in we still don't have food. Short staffed and the "manager's" just standing and chatting. Food is good just feel for the cook working by himself. read more