Five stars and Charlton is the reason why…read more I brought in a striped blue and white blazer where the blue dye had completely bled into the white. I was convinced it was ruined. Charlton didn't make any promises. He said they would try, and if it didn't work, I wouldn't be charged. At that point I was already impressed. That kind of honesty and integrity is rare. I picked it up and it looked brand new. When I asked what they had done, they smiled and said it's their secret. Couldn't be happier. This is what exceptional customer service looks like.

Love this place! Clothes always come back extra clean and the staff is very friendly. Rates are…read morecompetitive and they also able to do same-day cleaning which is a huge plus. I'm looking forward to trying the free drop off & delivery service during COVID.

This place was very clean. Machines are efficient and do a good job. The staff are friendly and…read morehelpful. Zero sketchy vibe.

My washer suddenly stopped spinning like it should so I needed to wash my clothes before a service…read moreperson was able to repair it. I needed a laundromat so I drove to the location. The place served its purpose but they can certainly use an upgrade. The machines use coins which is so outdated, getting ones that require a credit card might help. Being there made me feel like I stepped back in time. The workers were friendly and helpful, the price was unbeatable. Would I go back, maybe , but I'm so glad I won't have to.

My girlfriend took this sweater there with three other items last year. When she went to pick them…read moreup, they returned only three items. When she asked about the other item, they admitted there was a problem. One of their newer employees used the "wrong chemical" and it ate holes in the sweater. If they simply admitted their mistake initially, I could forgive them. But just handing me my other items and hoping I wouldn't notice was not cool!

We are new to the area, and my husband has been using American Dry Cleaners for the past few…read moremonths. Their service has been excellent, and he especially loves their pickup service. Our items are always ready on time, and the quality has been consistent. What truly prompted me to leave this review was how they came to the rescue for my husband's surprise party. The suit he had ordered did not arrive in time, and the backup suit he had was previously stained by another dry cleaner. The stain had never been removed, so he asked American Dry Cleaners if they could try. Not only were they willing to take it on, but they were incredibly kind and kept him updated by calling to let him know they successfully removed the stain. That suit saved the night. Their customer service and care went above and beyond, and they truly came through when we needed them most. American Dry Cleaners has earned customers for life. The Bacons will absolutely continue to use them.

My husband brought two fabric handbags of mine to Gentle Care after our regular cleaners informed…read morehim they didn't clean them. He did a search and found Gentle Care about 10 mins. further and brought the bags to them. They said they could clean them, didn't mention price .(just asked for his credit card for a deposit). OK, he doesn't feel great (on oxygen for Pulmonary Fibrosis) and owners couldn't have missed that! They never mentioned a price, just rang up his card. They didn't even tell him when the handbags would be ready until he asked, and the male clerk/owner(?) said "about a month, we have to send them out". After hubbie told me this when he got home, I asked to see the receipt. I was shocked to see they charged him an $85 deposit and planned to charge an additional $40-plus upon pickup. This was a Saturday so they squeezed in this outrageous ripotff of a sale just prior to closing. I left a scathing voicemail telling them to credit his card and have the bags ready for pickup Monday morning. Hubby went in to pick them up and get a receipt for a credit to his card. They had the bags, but the woman said she had (are you ready?) "NO WAY OF REFUNDING HIS CREDIT CARD"!!!!! At that point he just took my bags brought them home and proceeded to file a CC dispute against them. I also spoke with the (excellent) BOA rep who confirmed that no service was ever provided by Gentle Cleaners, and they did not handle things in a professional manner. May I suggest to all that you to NOT do business with this unscruplous company?? There are local competitors who conduct their business in a legitimate fashion!! P.S. FYI, we won the dispute, but we should never have had to go through all that in the first place! :-)

I was looking to get a pair of dress pants cleaned right away and looked up other places that did…read morethe cleaning in house. (My usual choice sends it out.) This spot came up with good reviews and I decided to give them a try. They're in a small plaza with a restaurant and some other businesses. There isn't a lot of parking, but I suggest going during a non-peak meal time to find a spot. I've been fortunate to find parking both times I've gone. The owner was present when I arrived with my pants. He confirmed he could do a delicate cleaning on these and would not press a crease into the pants. (His rule of thumb is to not put a crease in unless the customer asks.) He did recommend that I remove the button as he didn't have a spare, which the instructions in the pants suggested anyway. He loaned me a seam ripper from the back so I could remove the button before he took the pants. They do not use harsh chemicals on dry cleaning here - good for those avoiding harsh chemicals and wanting an eco-friendly cleaner. Prices are very reasonable here. My pants were finished on Monday afternoon with no rush charge. (I dropped them off on Saturday.) The pants looked crisp but not crunchy - ready to wear after being picked up.

My daughter took her prom dress in for cleaning because she was going to loan it out but I believe…read moreour cat may have peed on it. The dress had been hanging for several years so no telling how long the smell was there. Freemans cleaned it but they were not satisfied the smell was completely out so they cleaned it again - without extra charge. I wasn't expecting much with cat pee but the smell was gone and at a very reasonable price. I don't use cleaners often but will be using them for her wedding dress cleaning and preservation next.

BEWARE!! I trusted them to clean my drapes and they were returned to me ruined. I've had them…read morecleaned multiple times before and thought I would try Freemans as it's closer to where I live. Terrible decision. This was the worst service ever!! I wish I would have read the reviews beforehand because it appears I'm not the first to have something destroyed by them.

I rarely need to have any clothes altered. However as a maid of honor for my sister's wedding I…read moreneeded someone to take their time and go to several fittings in order to get the perfect bridesmaid dress to a perfect fit. I also got my daughter's flower girl dress altered.

Happy (the owner) is the best! We brought a carfull of custom drapes from our newly bought house to…read morebe cleaned and she was so "happy" for the business. Such a sunny attitude! She carefully inspected each drape before taking possession and then, after cleaning one drape, had us come back to inspect it and make sure we were "happy" with the result. We were! Happy even finished dry cleaning all of the drapes before the day she had estimated. In addition, she redid minor loose stitches and made sure the drapes would last. They are now so bright and finally rid of 10 years of dust and dirt!

Friendly folks. Cleaning always the best. Highly recommend this business. Handy location,…read moreespecially for Baxter residents.

We snowbird so we don't get to this dry cleaner very often, but every time we do they know our…read morenames as soon as we walk in the door. Great service and fair pricing. Highly recommended!!

Been going here in a regular basis for 6 years now. Mostly I just have button up dress shirts to…read morebe cleaned,once in a while I get a dress for my wife done or some nicer sweaters. They're have always had everything ready before I need, and no issues with anything lost. Prices are in line with everywhere else.

My 'go to' Fort Mill Cleaners has gone out of business…read more This is place has a great location in a strip shopping center right of Tom Hall Street. The lady was very nice and said they owned their own plant so they could do quick turnaround if needed. They also do alterations. Prices seem reasonable so we'll see how they do over time but my first impressions were good.