Chris & jasmine were awesome facilities are clean and renting online was simple…read more Ask about lock specials

Never had any problems until the past week. I was in building 5 unit 579A…read more 6-26-24 I got a call from the property manager, Jasmine. I was notified that my storage unit "was tampered with and it looks like they weren't able to get in". At the end of the call she stated that she needed a key on file to work on getting the door fixed. I came in and talked to Jasmine and again insisted to have the key on file. Before I gave my key, I went to my unit just to check it out. I asked if there were any other units that were tampered with and she said that mine was the only one. I thought that was quite strange I went to my unit and I saw my unit was tampered with (they tried to pry the door open). I opened my unit and I saw everything was rummaged through. My bike and my camera were stolen. I was quite furious from what I saw and what was taken so I just locked up and went back to the front desk. I told Jasmine that my unit was broken in. I asked if I could see any video footage but I wasn't covered or insured so there's nothing I or A1 Storage could really do about it and that I would need to file a police report. There was not much sympathy but didn't think too much about it. I asked about when they would fix the door and she said it will be sometime within the week. Before I gave my key, I went back to my unit and took other valuables that they missed. I also put everything back and organized what was went through, locked up and went back to the office to hand Jasmine my key. I told her that the thing that was off was how they were able to lock the door with the metal shaft bent and my locks still in place 6-30-24 I came back around 6pm with my mom to my storage unit check my unit again just to take what other things that I could gather. After opening it up, my unit was rummaged through again. The door, lock/shaft looked to be the same as it was. It just boggled my mind how they were able to put it back without unlocking it. At this time I didn't want to assume but I was thinking maybe it was an inside job since they had my key and that I was told mine was the only one that was broken into. I was curious so I walked down neighboring units and I noticed a handful of units had their metal shafts cut open. My mom was worried for me so that's when I decided to just move out. Since it was already late, I thought to just do that the next day 7-1-24 I went into the office around 9am. The front door was closed and I called the number that was left on the door since it said they are on the property. Jasmine picked up and said that she'll be at the front desk shortly. She came in and she asked if I was the one that just called and showed me the red tag (tampered units). Seems like she remembers me from the week prior. I told her that my unit was broken into again. Again, no sympathy whatsoever, but I didn't need it. I then told her that there were 4 to 6 units that were broken into with the shafts cut. She looked frantic about the whole situation but who wouldn't if you're the only one managing the place. I asked if I could move out today and not be charged for the next month's rent since it is the 1st day of the month. She said I'm more than welcome to if I don't feel safe here. I was going to rate this place 0 stars but I thought granting me this deserved at least 1 star I started gathering my things and saw Jasmine, herself, working on replacing the shafts on the broken-into units. Made me wonder if she also calls the customers saying it looked like your door was tampered with but weren't able to get in I came across like 3 other people the day I moved out. I mentioned to them to be careful with the recent break-ins. I was glad I told them about it because they should know. However, Jasmine confronted me and asked me if I'm telling customers about the break-ins to not to do that because "it makes us look bad". Well, maybe they should have done a better job at securing the place. Btw, they should have door locks at the entry door of each building. I highly recommend to consider looking elsewhere

Outstanding service from Eddie, Stephanie, Sergio, and Steven! Their Irvine facility (they also…read morehave options in Pasadena and Glendale) is conveniently located near John Wayne Airport/SNA. They even provide complimentary drop off/pick up services when you fly. Their commitment to client is clear. They took the time to thoroughly answer all my questions/concerns, as well as provide a tour of the indoor and outdoor storage options. If your car will be sitting for a while, they have battery tender, car "exercise" (turning on your car every two weeks), and car cover options. Check them out for your car storage needs - extremely professional and kind!

I am giving them 5 stars and I have yet to use their service, but from all my emails and calls they…read moreare great at customer service. They have answered all my many many questions and welcomed me to come and take a tour of the facility. I will be using them for my storage for their cost is the best around.

Shipping a car is quite stressful and scheduling is even more challenging. What really stood out…read morewas the communication and reliability with Orange Auto. It made the entire process stress-free, which is rare when shipping a vehicle. Pickup and delivery were both smooth and right on schedule. The driver was courteous, knowledgeable, and handled my Wagon with great care. My car arrived exactly as promised--in perfect condition, with no issues at all.

BEWARE of scammers stealing deposit money from you by misusing their lame process. Someone was able…read moreto get hold of our order details and scam us into sending deposit money to them. They knew everything including car make/model and so we ended up trusting this person. Then, Orange transport refused to proceed with our order and we also decided they're not trustworthy. Avoid this service by all means.

Simple Moving Company made our move so much easier. They kept every piece of furniture carefully…read morewrapped, and nothing arrived chipped or broken. They disassembled and reassembled all our furniture perfectly, and even managed to carry everything up some seriously narrow stairs without a hitch. The whole crew worked hard from start to finish and never slowed down. Highly recommend them if you want a moving company that actually takes care of your stuff!

Good service from start to finish. Adam and his partner were friendly and communicated well…read more Respective to not damage furniture or walls

What a great experience with this company! This was my first time hiring a moving company, and…read moreMission Movers made the process so easy. They were very communicative and helpful (and let me know about a 10% cash discount, which is always great for someone who is on a little bit of a budget). Khary and Malachi were amazing! Communicative, on time, professional, super friendly, and very efficient. Couldn't have asked for better movers. And it's always great to support a small business!

I have been burned by quite a few moving companies, so I never have high expectations when hiring…read moreone, but Mission Movers completely changed the game. Kyle, Dylan, Jordan, and Khary were absolutely incredible! They were fast, efficient, so kind, and handled everything so easily and carefully. I have never had such a great experience with a moving company, and I honestly can't give them enough stars and good reviews. They wrapped all my furniture and completely took apart my bed frame, then put it all back together for me at our new place all within 2 hours. There were no hidden fees and they even brought a 4 mover even though I only paid for 3. Moving is so stressful, but Kyle, Dylan, Jordan, and Khary made it so easy! I cannot recommend them enough! I will definitely be using them again next time I move.

Absolutely great service! Andy was very professional and easy to communicate with. He arrived…read morepromptly, assembled my desk and Murphy bed perfectly and was gracious enough to help me mount a mirror that I was unable to do myself. Thank you again Andy! Really appreciate your hard work and attention to detail!

Andy and his crew assembled 4 Pollywood patio chairs for my parents. My parents said assembly was…read morefast and very neat and they thoroughly cleaned up afterwards leaving the area spotless. Definitely recommend OC Assembly and I am saving them in my contacts for future projects.

Vincent and his crew were amazing! Far beyond my expectations. The guys were hard workers and…read morehustled the WHOLE time. They were careful with our furniture and respectful of our property. They are Five Star Movers!! I recommend them 1000%!

Surpassed our expectations! We used Family Affair Moving for a move and they impressed us from…read morestart to finish. Darlene and Rosie were thorough and explained the process and charges clearly. The movers (Vincen, Mauricio, Amir and Mario) showed up on time - were polite, paid attention to detail and hustled all day - ensuring every box and all furniture were put in the right place! We ran out of space in the truck and arranged for Vincen & Emerson to move the rest of our belongings 2 days later. Again, timely, communicative and hardworking movers! We hope to not move again but if we ever have to this is the group we'd go with, without hesitation!

3 man team did great. very efficient and did a great job wrapping large items for protection in…read morethe move. price was very reasonable. I will definitely use them again in the future.

I had an excellent experience with Movers Best ! ! From start to finish, Thiago, Gabriel, and Jaden…read morewent above and beyond to make sure every piece of furniture and every box was carefully wrapped and protected before loading it onto the truck. Their attention to detail gave me so much peace of mind. They were incredibly hardworking, respectful, professional, and efficient throughout the entire move. It's clear they take pride in their work and genuinely care about their customers' belongings. One thing I really appreciated is that you can request the same crew again--and I absolutely will! I highly recommend asking for Thiago, Gabriel, and Jaden if you have the chance. Thank you all for making the move so much easier! Great new seasons for each of them !