After my Japan elopement that involved taking beautiful outdoor photos in slightly muddy,…read moresprinkling weather conditions, I was eager to find a wedding dress cleaning service that would truly take care of my dress during the cleaning process, especially since the skirt is made of a delicate chiffon material. Elegance Preserved did exactly that. They were very communicative throughout the entire process, which gave me a lot of peace of mind. One of the most convenient parts was their pick-up and drop-off service. If you live in an area they service, a driver can come directly to your home to pick up the dress and return it once it's cleaned. I wasn't in a rush to get my dress back, and the full process took about 1.5 months, which felt very reasonable for such an extensive cleaning. They also sent before-and-after photos, and I could clearly see that the muddy stains were essentially gone. I would highly recommend Elegance Preserved for wedding dress cleaning and preservation!

Olivia from Elegance Preserved is THE BEST! She cares so deeply about the bridal experience and…read moretruly went above and beyond for me. She was with me every step of the way throughout the process of cleaning my sample gown. I also had an issue with coordinating the drop-off on my end, and she was incredibly helpful in getting everything resolved right away. My gown came back looking absolutely brand new! I could not recommend Olivia and Elegance Preserved enough. If you're looking for someone to trust with your gown, look no further!

Sarah is a terrific tailor and a lovely person. She can do everything from very complicated to…read moresimple

Sarah is great! I have gotten several items hemmed this past year -- several pairs of work pants, a…read moreformal gown, a casual maxi dress -- and I even had a pair of pants with a large flair taken in so the flair looked more proportional. (What can I say, I'm a 90s kid, I can't resist flared jeans!) I appreciate Sarah's keen eye and judgement when it comes to alterations. I recently had a custom project of converting a kimono into a two-piece set, and Sarah's work was just as I had imagined! I will be coming back for other tailoring projects. I find her pricing to be reasonable. Just make sure to bring cash or check when you pick up. She provides the price and turnaround time upfront, and I have been satisfied with every service. Magic Alterations is conveniently located right on El Camino. There is a small parking lot for Kumon and other neighboring businesses immediately before the shop. Otherwise you can park on any of the streets nearby.

Can give great quality advice with speciality items - helped me clean a high end white coat my…read morefriend needed to borrow for her wedding

Today was my last day stepping foot into this business. Never again! I will happily spend my money…read moreelsewhere. I always default to the nearest neighborhood business, and this is the closest dry cleaner to my house. However, I have been routinely disappointed by the negative, patronizing attitude that David has with customers. Today I walked in and as usual, there was nobody up front and no way to summon someone from the back. I've asked before whether there is a bell, and there is a bell - but they've decided to keep the bell behind the counter where customers can't use it. I waited 5 minutes before David happened to notice that I was standing there. This happens every time I've visited before (3-4 times). He said "how can I help you?" and I replied "I have 4 shirts to pick up." He looked at me like I was a moron and had just said something rude to him. "Do you want to help me out with your name or phone number?" was his taunting reply. Why didn't he just ask for my name? Customer service seems to be the absolute last priority here. Every time I come in I am poorly treated with a demeaning, negative, impatient attitude. Everything I say is seen as an insult or an inconvenience. I feel "in the way." And, have fun getting someone to pay attention to you while you wait after entering the business.

Don't let this unassuming small shopfront fool you, Vogue Cleaners is professionally run with…read moreexcellent customer service. Talk to Luke, he takes his work seriously and is honest. Vogue Cleaners does a great job and they keep their word. I came to Luke with several blazer jackets that had been either ruined or improperly cleaned by Green and Fresh Cleaners on Rengstorff. There were two blazers where Green and Fresh put NEW stains on my jackets, and you can see they were clearly put there with their ironing press, because the press marks are in the exact same place on both jackets. Those jackets sadly were ruined, but there was a cream white blazer that looked grey and dingey after it was cleaned by Green and Fresh, and Luke told me he might be able to fix it. I had one other grey double breasted blazer that had stains that were NOT removed after Green and Fresh "cleaned" it, and Luke also said he'd work on removing those stains. For the cream white one, he told me if he couldn't fix it, he'd waive the charge. A week later I came to pick up my two blazers and lo and behold, the old stains on the grey double breasted blazer were gone! Imagine that, bringing your blazer to be dry cleaned and the stains actually getting removed. Vogue Cleaners successfully got the job done and removed the stains, when Green and Fresh could not. For the cream white blazer, there was still a subtle greyish tint to it, but honestly Luke made it so much better that it's at least wearable again. Because he wasn't able to get it back to its original state, he kept his word and waived the charge. I will be coming back to this shop because they take their work seriously and treat their customers fairly. I've been going to the same dry cleaners Green and Fresh Cleaners on Rengstorff for years and know the family there. As a result even though I frequently noticed subpar results, (e.g. I pay for the dry cleaning but all the original the stains on my items are still there), I just assumed the they had done their best but the stain was "too tough" to remove. I let it go on too long. I even started to question, what's the point of dry cleaning when it either makes the stains worse or my clothes look the same before and after cleaning. The answer is, Green and Fresh don't do the cleaning themselves and don't care if they damage your items. When I talked to the owner's son and asked him how often they replace or check their solvent, he told me he didn't know because he doesn't do the cleaning and brushed me off, even after their dirty solvent had turned my cream white blazer into a greyish white blazer. When I questioned why my blazers looked worse and were damaged from the cleaning process, he gaslighted me and acted as if they had nothing to do with it, like "not my problem." No apology, no offer to waive the cleaning fee or compensate me for the damaged items. It wasn't until I went home, angry and shocked at how I was treated, and then finally came to my senses and went back and demanded the refund because they had not only ruined two jackets but also improperly cleaned the other two, that he gave me the full refund. It was so disappointing, how the entire situation was handled. Fifteen years of trust and repeated business from me-- broken in 15 minutes. Luke, on the other hand, listened to my concerns, empathized with the situation, offered solutions, and knew exactly what I was talking about when I talked to him about the solvent, because he understands the dry cleaning process and manages the machines himself. That's what you need when you go to a dry cleaner. Knowledge, honesty, and a dedication to great customer service. Highly recommend Vogue Cleaners, and especially Luke.

This is the place you're looking for, trust me. They manage a high quality and reliable operation…read moreand you can tell Luke and the team really puts a lot of care into what they do. Hannah is awesome and has great customer service skills as well!

I've been using Mulberrys wash & fold delivery service for several years now. When my cheap…read morelandlords refused to replace the worn out washer & dryer in the building and the machines kept eating hard to find quarters back in the pandemic, I did the math, and Mulberrys monthly subscription wash & fold delivery was only 12% more than I was paying in quarters for laundry on a monthly basis. Let alone cost of detergent, lugging it up and down the stairs to the garage laundry room, or the most dreaded... folding of laundry. The marginal cost increase comes with perfectly washed & folded clothes and linens. They even match the socks! The pickup is easy to schedule via text or the app.Select the day of week to pick up and two businesses days later it's returned. Their customer service is excellent, and I'm pretty sure I am on their best driver, Erik's, route. He texts on pick up/drop off days first thing in the morning with an approximate window, is always on time, and brings my bags of laundry up a couple of floors to my front door. My back isn't the greatest, so I'm not always physically well suited to carry a few big bags up to my floor. I have seen other wash & fold services leave it in the lobby and we've had packages stolen before, so I appreciate that I don't have to worry someone is snagging my laundry if I'm in a meeting, I definitely recommend saving yourself some time, and use this great service.

Great service. I use the pick up and drop Off service and…read moreErik is an always reliable delivery driver !

Incredible service and so kind! I came here to get a bridesmaid dress hemmed and tightened and my…read moredress turned out so nice.

Superior tailoring! Linda is a miracle tailor. Excellent cleaning services. Competitive prices. No…read morereason to go anywhere else.

An affordable dry cleaner with zero issues/damage so far. I took my husband's suit here and they…read moreseemed to do a good job at cleaning it. Note that parking is very limited which can be a pain. I would love it if they notified customers once the clothes are ready - note that they tell you the pickup date at drop off!

I wrote a review about the jacket this firm altered for me and wanted to mention it in the article…read more They are not only fine people, but need to be recognized for their work. https://www.webbikeworld.com/aether-mulholland-jacket-review/

My sweater turned out so beautifully! I definitely will be back to this dry cleaners.read more

Yelp led me to Pro Cleaners when I was searching for a local dry cleaner and tailor. Now that I've…read moretaken multiple rounds of clothes here for dry cleaning and hemming, I can confidently rate 5 stars! Friendly service, easy parking, clean facility, and quality results. Prices seem on par with my previous dry cleaner. Happy to have a new spot!