awesome music, large bar, safe place, manager very professional …read more We went there on a Saturday night and had fun. Various seating areas and bottle service available; over all we enjoyed the evening until closing !

The place is nice, they charged my credit card without my permission someone changed the tip amount,read more

Came for a work conference and the location has everything we required. They boast restaurants and…read morecan ensure snacks lunch etc are provided for whatever the conference requires.

This hotel has a good location. I was here for a professional convention and it was a decent…read morewalking distance to many venues in the Art District (Meyerson Concert Hall, Winspear Opera House, First United Methodist Church, etc.). There are also some decent restaurants, fast food places, CVS, etc. nearby. There is also a DART station right around the corner, a 2 minute walk or less from the hotel front door. DART makes it easy and cheap to get around without a car. Only $6 for an all day pass. The hotel itself is very comfortable. Everything is well kept, nothing is run down. This is a higher end hotel. The staff is friendly and helpful. My room, a single king, was great. It had plenty of room, a couch, a 55" TV, desk, roomy closet, nice bathroom. It has a fridge but no in-room microwave. There is one down by the front desk available 24/7. There is a hair dryer and hair shampoo, conditioner, and body wash dispensers in the shower. it has nice cubby spaces in the lobby to gather as friends. Very nice. I would stay here again. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

We had a great night at Silks. This was our first time visiting. There was a mix up with the table…read morewe had reserved but they made it right immediately. It wasn't super busy so it was an easy fix. Pay attention to where you're seated if steps are an issue. All of the food in the buffet was very good. There was a carving bar with prime rib and turkey. There was a make to order pasta bar. And salad bar. Plenty of food and you could graze all night. I think the buffet close just before the second to last race. Non alcoholic be enrages were included. Our waiter wasn't that attentive once he knew we weren't drinking from the bar. But we did ask for a carafe of soda and it all worked out. Will definitely visit again.

I took my little ones to check out horses racing. Because we went on Dollar Day ($1 hot dog, small…read morepopcorn, water bottle, fountain drink, and Miller Lite can), it was extremely packed. You'll have to park and walk far, but they do offer $5 valet. It was easy enough to place bets as they had terminals all over the place. However, there were only four lines to cash out your winnings, which is unusual. They really should open up more cashiers or did I miss them? Hot dogs were just hot dogs. Don't get the pizza as it tasted like cardboard. I might try the taco bowl next time.

Here's the revised review:…read more *1/5 stars* "I'm extremely disappointed with the service provided by Puffznpearlz. We hired them for our party, but the experience was far from satisfactory. The owner showed up late to the venue, and when she finally arrived, she seemed unprepared. She didn't have all the necessary equipment and supplies, and it took her a while to get everything set up. What really took the cake was that she was still setting up halfway through the party, which was embarrassing and unprofessional. It's unacceptable to expect clients to wait for their service to be delivered when they've paid for it. Given the lack of preparation and poor time management, I'm not sure what the rest of the party would have been like if we hadn't stepped in to help. Needless to say, we won't be using Puffznpearlz again and would advise others to think twice before hiring them." Zero to this vendor. She is a scam artist.

Grade A customer service and Products Angela is the best cigar retailer in the DFW area! Hands downread more

You can not go wrong booking your event with Blue Mesa. They are the best at getting it set up,…read moreworking with you to make your event personal and professional. Their staff is on top of everything from beginning to end. Excellent customer service and attention to detail. The food is incredible and the room upstairs is perfect for all kinds of private events.

Can't recommend this venue enough. The space was perfect for 130 students and parents to enjoy…read moredinner and still allowed us enough room for a huge step and repeat at the entrance, a selfie station in the corner and a presentation/slideshow wall. Moreover, Ashton was a joy to work with! She was accessible, accommodating and communicative throughout the entire process and took every one of our ideas and made them into reality. Will most definitely book there again.

EXCELLENT experience tonight. Top notch. David Huerta took care of us in every way and was very…read moreaccommodating, as was his staff. This was the first time I had used the venue and it was for a charity event, raising money for scholarships. It was successful in every way. When it was evident that a lot of folks were RSVPing at the last minute, David kept a cool head and got more chairs through a reliable contact of his (and I'm talking on ultra-short notice). Temp adjustments to the venue? No prob. Rearrange this or that last-minute. No prob. Coordinate with caterer? Easy. We went back and forth leading up to the event, working out details, and it all came together perfectly. I would definitely recommend Royal Affairs Ballroom and will keep them on my short list of venues. Spacious, classy, versatile, good AV equipment, great staff... It was a great experience! And a lot of attendees commented on it - it was clearly a popular event site for the crowd. No complaints.

If possible, I would recommend David and the Royal Affair Ballroom 200% to anyone planning a…read morewedding or other special event. We've had 2 weddings at this location and David and his staff were beyond stellar. From our first meetings, until the night of the event, David and the staff stayed in contact with us. We really never had to worry about anything. If we asked David for something special - example, daughter loves Dr. Pepper - it was there. I wish I had taken a picture of the Dr. Pepper bottles on the bar. Still makes me smile when I think about it. Our last wedding was on December 14, 2024. I was nervous about this time frame due to private parties and other weddings. With this date, and other special events happening at Royal Affairs, I was concerned with setup time as I, mother of the bride, was the setup team. David worked with the schedule of other parties, as well as our availability, and made it possible for us to setup before the wedding rehearsal. We got the much-needed rehearsal, and my daughter got a first look at the decorated venue. She was very VERY happy. The day of the event, everything was perfect when we walked in. We were able to get into the Ballroom early for dressing, pictures, etc. Timing was never an issue as, we spoke with David beforehand and he made everything come together for us. Both of our weddings were beyond special and we have David and the Royal Affairs Ballroom to thank. I HIGHLY recommend them. Thank you, David and Royal Affairs. Both of my kids had beautiful wedding and we can honestly say, you had a hand in this

I've been here for a few events and I love it! The food has been absolutely amazing every time, and…read moreI really love the TRUE Fort Worth feel this venue offers. There's always been a bar, and the drinks weren't horribly overpriced--definitely a plus. The space is huge, and the outdoor area is perfect for relaxing and taking in the stars. Great event venue! Add it to the Love List!

Food was great! Service great too. Definitely would go back! FOOD WAS HOT the way food should be…read moreserved.

**This review is based on a three night stay in May 2026.**…read more With the Sheraton Dallas Hotel, you have to take the bitter with the sweet, because there is plenty of both. THE SWEET: The folks at the desk were phenomenal (a little more on that later). Check-in was a breeze. Our room was nice -- two comfortable queens, a beverage cooler and a nicely sized desk, from which I am writing this review. The internet service here is fine. The location of this property is exceptional, as it is close to pretty much everything downtown, and access to major roads is right outside the door. There are also plenty of nooks and crannies (chairs and coffee tables) scattered throughout. My wife and I always bring our cribbage board and used one of those crannies on a Saturday night to play a few matches (we're dorky old people). THE BITTER: Imagine this scenario... You're sitting at your desk in your hotel room, and someone keys themselves into your space. I was sort of in shock, as was he. He issued an apology and told me that the front desk assigned him the room (this was on my second day in the room). It certainly wasn't his fault. Within three minutes of him going on his way, my phone rings. When I answered, a lady on the other end asks "What is your first and last name?" I responded to her "Excuse me?" She came back again and asked "What is your first and last name?" at which point I blasted her. First, how about a greeting and an explanation? Secondly, you just gave a dude a key to my room and put both of us in an awkward situation, and now you want me to ID myself? I let her know that I had been a Marriott Rewards member since the late 1990s and that I had never experienced this -- including at no-tell motels off the interstate highways. I then gave her my first and last name and told her that this was totally unprofessional. THE SWEET: The lady at the desk, at that point was very apologetic and explained to me that someone didn't check a box somewhere. I let her know that such things happen, and we worked things out. Customer service is huge, and I am hopeful that her experience helps her in the future. Instead of calling and asking "What is your first and last name?" how about calling and saying "Look, there's been a screw-up down here...etc." MORE SWEET: Because of the embarrassing mishap, these folks added points to my Marriott Rewards and also gave me a nice credit at the bars and restaurants. I didn't use the credit, because it just didn't feel right. But I was very glad that they did everything in their power to make things right. A LITTLE MORE BITTER: On our first night, the AC just quit working. I woke up at 2 a.m. sweating profusely. I turned the AC back on, and everything was fine for the rest of the weekend. -- The elevators in the parking garage here are garbage. Despite that you hear a ding every two seconds, I'm convinced that they are just piping in the sound, because we had to take stairs multiple times after giving up. Not only was it irritating, it was also not ADA compliant. Not cool. At all. -- It's not the end of the world, but it deserves to be noted that the housekeeping crew took cash and change that I'd left on the TV stand. I suppose they believed that it was their gratuity. I leave gratuities on the last day of my stay, but perhaps they didn't know. Note to self: Use the room safe. BOTTOM LINE: Like I said, there is plenty of good and plenty of bad. I think the management is attempting to make this a more highly regarded property, but there is obviously some work to do.

The issues started immediately upon checking into my room. I walked into a room with visible…read morepre-existing damage, including a damaged TV stand and a cracked porcelain sink. To be clear, cosmetic imperfections in a hotel room do not bother me at all. What bothered me was having to stop everything I was doing to document the damage and report it downstairs because I did not want to risk being held responsible for something that was already there. To the front desk's credit, they handled the report professionally and mentioned they would send someone to inspect the sink because of the possibility that the crack could worsen or leak. Since I always keep my privacy sign on the door, I specifically went back upstairs to remove it after giving permission for staff to enter. I waited in the room for someone to come inspect the issue, but nobody ever showed up. The room itself continued to present problems. The television signal went out for a period of time. The light near the entry door flickers constantly whether it is switched on or off, which means the room never gets fully dark. Thankfully, it is not directly visible from the bed, but it is still distracting and feels like something that should have been fixed long ago. The air conditioning unit also struggled with consistency. I found myself constantly adjusting it because it never seemed to maintain the set temperature. Then there were the smaller interactions that added to the frustration. On the first afternoon, I attempted to eat at Open Palette, the hotel's main restaurant, and got the impression that the two employees at the front simply did not want me dining there. The interaction felt awkward enough that I decided to wait for Draft Sports Bar to open instead. I ended up grabbing pizza slices later from Open Mkt because I received inconsistent times (3pm vs 5pm) from staff regarding when the bar would open, which honestly turned out to be the best decision of the night because pizza rarely disappoints. On the second day, the elevators began malfunctioning. The issue was especially noticeable when selecting upper floors. I was on the sixth floor, and multiple times the button would illuminate after being pressed, then suddenly clear itself as though nobody had selected the floor at all. Multiple guests noticed the same thing and had to repeatedly press their floor buttons. I have genuinely never seen an elevator behave that way before. Oddly enough, the elevators were perfectly fine earlier in the stay. The final straw came later. Back at Open Palette, after waiting an unusually long time for service after being seated in the solarium area, the server approached both me and another guest and essentially asked us to determine who had arrived first so they could decide who to serve. I honestly could not believe the situation. That should not be placed on guests to sort out, especially when neither person is tracking who sat down first. It created an awkward and uncomfortable moment that could have easily been avoided. Rather than deal with something so ridiculous, I simply let the other guest go ahead and left without eating there. I then went over to the sports bar instead, where the experience was noticeably better overall. One thing I did notice, however, was an inconsistency in how billing procedures were handled. Earlier, I was asked for either my room number or credit card before dining, yet during this visit nobody requested anything until afterward. Again, not a major issue by itself, but when combined with everything else, it added to the sense of disorganization. What keeps this from being a one-star review is the front desk staff and the conference areas associated with the event I attended. Those aspects of the hotel were very good. The ballrooms were cold, but attendees were warned about that in advance, so I cannot really hold that against anyone. Overall, the stay felt like one issue after another. None of these things individually would have ruined the experience, but together they created a level of frustration that led me to write this review.