We recently moved my in-laws into this facility and couldn't be more happier. My father-in-law…read morerecently passed due to failing health and the care and concern for my mother-in-law has been extraordinary. It is a beautiful and clean facility with staff that is attentive, kind and accommodating. Our family has been very pleased and have no hesitation in recommending this beautiful facility.

Very nice facility and some of the care givers were nice and genuinely seems to care for our dad…read more Those are the only positives I can share. Our dad was here for nearly 3 years and in that time period there were at least 6 different Executive Directors. We had several meetings about Dad's service plan and his level of care and just when we thought we were making progress they would leave and we were back to square one. The only person who had been there longer than 1 year was the front desk person. So much turnover should be alarming to anyone considering putting a family member here! Other issues we had were his apartment not being cleaned on a regular basis due to "Housekeeping shortage". Sheets were not changed daily, shower assistance was not gives as requested. New meds not given because they did not receive a Drs order, and they never called a family member or the Dr to get this so he went without his new meds for 2 days until we discovered the issue! When the front desk person leaves at 7 pm there is no one to talk to at Bonaventure to check on our dad if he was not answering his land line. So many worrisome issues and not getting the services he had been paying for we decided to move him to another care facility closer to family. Please Do Not Be fooled! Would NOT recommend Bonaventure of Castle Rock. And the food stinks according to our dad. They can't even make scrambled eggs.

Hired by the families to give support to their seniors, I have gotten to know not just the…read moreresidence of Lincoln Meadows but also the staff . Having both my parents in assistant living in AZ and now working with other families I have seen many . But I wanted to take the time to write a quick review about Lincoln meadows as I honestly can say they are up there on the scale of my favorite places to work and had I known this years ago would of moved my folks there. Staff is amazing and love their compassion for their residence, very clean, price I hear is comparable ,food is better than most and location is even better. Keep up the great work guys hope to see you soon!

This is by far, the best community in the area. The staff here are so caring and they smile and…read moregreet you as you pass them in the hallways. Somebody from management is always available to address any concerns that I might have about my parents. I believe my parents are receiving the best care available. My dad requires a lot more care than my mother does and moving them. Here took a lot of stress and pressure off of my mother, and she is thriving as she no longer has to worry about caring for my father as much. My dad is thriving too, and has been working with the therapy people that are in this place. The food is wonderful and I try to eat here every weekend with my folks.

We moved our mother into Brookdale Highlands Ranch in June. We visit her often and have observed…read morethe staff and other residents. We are very pleased with the attention she receives by the staff. She is very comfortable there and that gives our family peace of mind.

Having been a Caregiver for those afflicted Alzheimer's and Dementia for a number of years now, I…read morehave seen many memory care facilities throughout the city; my experience with this Brookdale care center was worse than awful. I had a client there several years ago, and I have never been so disgusted by what I saw, experienced, or felt. Maybe things are different now, but back then, it was really bad. What I saw: the residents at that time, were not supervised by staff when I was there, and were literally banging their walkers into each other. As they got more and more agitated, I chose to step in since no one else was around to. The residents were up wandering around at all hours of the night, and seemed to be free to go in each other's rooms; I, myself, witnessed other Brookdale inhabitants in my client's room. Some of her personal items turned up missing, and management couldn't account for either the missing items or intrusions; despite repeated requests, they did nothing about either. What I experienced: 99% of the time when I arrived, the residents were pounding on the locked door and shouting "get me out;" when I opened the door, they would rush me and try to leave. I I would do my best to stop them, but couldn't alone control disorderly dementia invalids who nearly bowled me over as I tried to get to my client. Once again, there was no staff in sight. What I felt: my stomach was in knots and I was constantly worried about my client...about her safety, health and welfare. We chose to move her to a different facility where she thrived. Interestingly enough, a staff member from Brookdale predicted that my client would get "kicked out" of any establishment for her behaviors. Instead, she did better than ever. It goes to show that positive attitudes, patience, understanding and staff members who are there can change anything

At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!

I moved here about two months ago and have found the staff to be very helpful and nice. It's an…read moreadjustment moving to an assisted living facility, but the staff have made it a smooth transition as possible.

Let me tell you about this place. It's awful! We had our mom in there and they promised us that…read morethey would take care of her until she passed. It costs a fortune, but it is a beautiful facility, so we were ok with that. There is no care. All the employees get together frequently in their office and ignore all of the residents. In the memory care unit, this is not a good idea. We were horrified. The gal that fixed the food had long hair and it was always in a skillet or a pot that she was cooking their meals in. It was beyond disgusting. One morning, our mom had an accident. My sister arrived to take her to a doctor's appointment and one of the employees told my sister, "you clean her up." We don't think they would have cleaned her up for hours and really don't know how long it had been. Final thoughts - stay away from here. So not worth it - no care! In the end, our mom was only there for a few months, and then they reneged on their promise to take care of her. Such a horrible place.

Assisted Living? Memory Care? You are covered here. Fabulous community where it really is a…read morecommunity that residents enjoy being part of. This review is based on visits and tours made there to check out what they are all about. Michelle is likely your first point of contact since she is, I believe, the Director of "Sales and Marketing" (?). Kara I believe works for her and fills in for Michelle when needed. Both are fabulous, but Michelle really knows her stuff and understands what needs to be done if you are thinking of being part of their community. The place itself is really nice and elegant, with lots of energy and positive activities. Beautiful walking area outside for memory care residents. Trails right outside to walk, are abundant and also very nice as you walk thru the park right there/golf course. Different sized Rooms make up assisted living (AL) --studio, 1 BR, 2 BR. Memory care (MC) only has 2 sizes of studios--385 and 520 sq feet. The views you have contribute to the price as well. They also have Assisted Living with their Essentials support, provides a bridge between AL and MC. Food is pretty nice. Heritage week was being offered where unique foods from other areas around the world were being featured. Service was pretty great. Kind, compassionate when talking to residents. Beautiful set-up with dishes being offered on display as you walk in. Love the front desk team. All super nice and energetic. Very knowledgable and helpful. A nice sized theater for movies. Arts and crafts room. Library space. Outside deck/seats and tables with a very calming and beautiful view. Exercise class in the morning and other activities throughout the day. Live music/happy hour. Super fun all around. If you are looking for a super nice place where your loved one will be well taken care of, and feel safe and happy, this is your place.

When my aunt suddenly needed to move into assisted living, our family visited six different…read morefacilities trying to find the right fit. From the moment we walked into Cherry Hills Assisted Living and Memory Care (CHAL), we knew it was special. The atmosphere felt warm and welcoming, and the staff truly seemed to care about the residents. My aunt moved in about a year ago, and it was a huge adjustment - she had been living independently and had no plans to move. The team at CHAL went above and beyond to help her settle in and feel comfortable in her new home. They were patient, kind, and always took the time to make sure she was doing okay. Now, a year later, she's happy and thriving. She enjoys the staff and the beautiful facility. It's such a relief knowing she's well cared for and surrounded by people who genuinely care about her. We're so grateful to everyone at CHAL for making what started as a stressful transition into such a positive experience. I can't recommend them enough!

My 88-year-old father lived at Peakview for about one year. Prior to his move, we had toured about…read more5 other assisted living facilities and thought Peakview would be a good choice. From the beginning, we experienced issues where services and ADL care tasks were not being performed by Peakview staff. The tasks detailed in his care plan such as laundry, changing of bed linens, shower assistance, and grooming were simply not being completed. As family members, we were constantly following up to why these services were not being done. Every time we visited my father, we wondered what issue we would have to deal with. When we contacted Peakview management regarding these issues, we were always politely told that they would be addressed. Unfortunately, nothing ever changed. We also experienced issues with Peakview's medical management process and medication chain-of-custody. At one point, we considered contacting the State of Colorado to file a complaint. During his residency, we experienced multiple occasions where medications were lost and/or incorrectly dosed. We also had issues where Peakview didn't perform timely updates to their medication database. Lastly, we had times when my father was being incorrectly billed for medications what were never administered. At one of our final care meetings, I can still remember the Executive Director saying, 'Let us (Peakview) handle the day-to-day activities of daily living, so you can enjoy quality time with your loved one.' Our experience with Peakview was nothing like that. At the end of my father's residency, we were paying close to $9000 a month and Peakview was still not consistently performing tasks documented in his care plan. After our 3rd formal care meeting, we decided it was hopeless and made the difficult decision to move my father. Peakview is a modern facility and some of the staff members are very nice. Don't be fooled. If you want your loved one actually cared for, don't choose Peakview.

Absolutely run in the opposite direction, Do Not Enter this facility. I would NOT recommend…read morePeakview to anyone who cares about the care given to their loved one. My mother was with Peakview for almost 3 years and the beginning was great. within 6 months the level of care dropped drastically. COVID can not be blamed for everything, that is not an acceptable reason. In one year alone there were "3" executive directors, three head nurses and periods where no one was there to supervise the nursing staff. The staffing changed weekly with no consistency of care. I was there visiting and checking on my mother every other day for the time she was a resident. The most basic care needs were not being met, including basic hygiene, weekly housekeeping and trash removal. Complaining fell on deaf ears. Care reviews were made very 6 months without notifying the family and level of care charges increased with ZERO communication till the next month billing. The services being charged for were not being provided and no refunds were every made even when the level of care was reduced. I received an email from the E/R the day she was admitted for the E/R room for her copay charges. That is how I was notified she had been taken to the hospital. Her care was non existent, she ended up in the hospital with a highly contagious intestinal disease because she sat in her own dirty pull ups. Needless to say....She never returned to live there after that. That experience completely ruined her health. I could continue but have said enough......RUN for the hills ! !

HWCGs gave my husband tip top care. I was concerned about leaving him (he's very particular). Each…read moreperson was excellent and he really enjoyed them as they took care of his every need. I needn't have worried a bit! All my contacts in the office (Kendall) were supportive and professional as well. Excellent customer service! My family members who were in and out really enjoyed the caregiver support as well. We'll be having them back often. Hubby even asked if they could come today. I had a great 3 days of respite! Many thanks!

I was beyond impressed with Jody and her team. My father was…read moreplaced in Hospice and I had 24 hours to plan for 24 caregivers. Jody was helpful and caring from the first conversation. She explained the process and what I could expect in the transition from hospital to homecare. It was a turbulent and difficult time for my family and I. We always felt we had an understanding and competent caregiver while my father was under their care. I highly recommend her whole team that communicated and explained their every step. She gave me hour by hour updates twice a day explaining medication and his needs. I was grateful to have her in my corner. Thank you! Thank you!

The care shown my beloved at Balfour at Cherrywood is outstanding. I do not use that description in…read morea trite manner, as I am familiar with other care facilities that did not provide the care received at Cherrywood. The entire staff is to be applauded their care is exemplary. I would like to especially thank Lily, Jeremy, Khamla and Carressa for their support and service. Balfour at Cherrywood is the best choice for your loved one's care.

I went to visit my sister in the morning.what a horrible experience! The team at this facility are…read morescary individuals. My sister never got changed.her underwear full of poo and pee all over.her room a disaster We went for lunch The gals are the most oppressive workers against elderly people.Im old but I'm not dumb It's an elderly caregiver with short straight hair ( no tag name ) taking over the place like she's the owner and she gave orders to other employees in a very bad attitude.Its one star only for the gentleman at night Mason.The rest of this team in general females are the rudest people I ever seen .The morning shift must be fired ! They don't care I saw a disabled man walking in the building without shoes ! I saw a woman crying and this "ladies " making fun at her .Horrible tone of voice .Talking advantage because they have memory loss.I saw it all.My family and I we decided to remove my sister from this facility immediately!.The place is beautiful but the type of individuals working here are very scary.I can't imagine what happens when nobody is watching.i tryied to call the owner and email but is not information in how to contact this individual.If you love your family AVOID this place at all costs .They are there only for a pay check ! The only good worker here is Mason the rest are your enemies