I have been working for this company for almost 2 years and I have never found such a remarkable…read moreculture. What has kept me here is their values the company sets not only for all staff members but also for their caregivers. The core values of Character and enjoyment for this company are what led me here and also why I keep working for PeopleCare. We are several moving pieces that make up this culture. PeopleCare never stops helping others to provide extraordinary customer service to are clients and caregivers.

This company is the worst of worst. I wish I could give a negative 100. They hire people without…read moredoing thorough background checks. They do not care about their employees. They treat the employees horribly. Blame the employees for the faults of the dysfunctional, unorganized, poorly managed company when the employees are the people that are working non stop and under paid doing 5-7 or more jobs at once. Due to not properly training and organization. The administration is the only position that never gets replaced. That needs to be replaced. The head of the personnel is racist, sexist and agist. Unapproachable for any serious issue. They say there is open door policy until you ask for a meeting then Get denied. They keep bad records. Their pay rates for their caregivers are to way to low and not even pay the average rate in the area. No one ever calls you back and if they do they are extremely rude.

My parents were among the first residents to move into Terra Bluffs when it opened, and it has been…read morea wonderful place for our family. My dad passed away last year, and my mom now resides in Memory Care. Overall, they have been part of the Terra Bluffs community for about 2 1/2 years. Management: The management team is attentive, responsive, and very easy to work with. Any questions or needs we've had have been handled quickly and professionally, which gives our family great peace of mind. Caregivers: This is where Terra Bluffs truly shines. The caregivers are compassionate, engaged, and genuinely care about the residents. There appears to be very little turnover, which speaks volumes. They provided excellent care for both of my parents in assisted living and continue to take wonderful care of my mom in Memory Care. A family member who works with many assisted living and memory care communities in South Carolina visited recently and was especially impressed--not just with the facility, but with the genuine connection and attentiveness of the caregivers. Dining: The dining room is beautiful, and the food is well-prepared with a weekly menu and à la carte options. I've dined there myself and have always been pleased with the quality. Family can dine anytime there with the residents for a charge. Also chef usually prepares a special meal during holidays and special occasions. Activities: There is a wide variety of activities that keep residents engaged, including offsite outings, which adds to the overall experience. Just attended a ventriloquist show and thoroughly enjoyed it. Maintenance: they are on top of keeping the facility maintained and requests are quickly taken care of. Apartments: The apartments are spacious and well-designed, ranging from studios to two-bedroom units. My parents lived in a two-bedroom, two-bath apartment, and it was both comfortable and roomy.Washer/dryer combo in each room. Overall, I am very grateful for the care and support Terra Bluffs has provided to our family. It's a beautiful community with a truly caring staff. I encourage you to visit TB if you are looking for a special place for your loved ones.

This review reflects the culture at this facility. The management team has zero empathy for their…read moreemployees. My son worked tirelessly for this company. Not only did he work double and triple shifts, it would go in to work sick; The manager Katlyn did fire him as he was unable work. Not only did she not care about his health and well being she demanded that he work regardless if the patients were put at risk. Not only that , my son never took vacation; he took 3 days off for my grandsons birthday...Not only is it poor management ; Katelyn did message my son and ask him to remove a bad google review just 2 weeks ago. For his own personal mental health. I'm glad he no longer works for this facility. Make sure your love ones get the best quality of care . Not with this facility. If they don't care about their employees; how could they possibly care for your love ones?

My dad resides at Stone Creek and we couldn't be happier with his experience. The facility is…read morebeautiful, spotless, well maintained, and in a great neighborhood. More importantly, the team is incredible. Robb, Susie, Janice, Carol, Carmen, and the entire staff are experienced, caring, kind, empathetic, helpful, and engaged. The quality and variety of activities are outstanding and my dad always has things to keep him busy and happy. In addition, the residents are delightful and there is friendship, community, and kinship. Thank you , Stone Creek, for your exceptional care of our wonderful dad!

My Mom has lived at Stone Creek for over two years. The facility is beautiful, and her apartment is…read morevery comfortable with a large bathroom, large vanity and walk in shower ... all very important to Mom. Staff treats her with love and respect; they greet her by name and at times with hugs so she feels special and cared for. Mom has always enjoyed the food and has found the chef and kitchen staff willing to go above and beyond to make sure she has something to eat when she's not feeling well. Daily Stone Creek offers numerous activities and often brings in entertainment so Mom can interact with other residents. She is never lonely! Plus, we are always welcome to visit and join her for activities and events. It's nice to meet others dealing with caring for their family members. We are blessed to have found Stone Creek - our deepest thank you to the staff.

This company will say anything to get you in the door. They make promises that do not exist, they…read moredo not care about any of the people there. All they want is your money.

I feel so lucky to have found Balfour for my parents. My mother has complicated medical needs and…read morethe staff has gone above and beyond to take care of her. They even let us borrow a cell phone for several weeks so that we could set up her Dexcom so the nurses and our family could monitor her blood sugar. They welcomed my Dad every night for dinner for months before he became a resident himself. The staff host amazing events with great food, cocktails, and mocktails. They have movies every night in the theater room. The facility is beautiful and has on site PT, OT, and speech therapy which has been so good for my mom. The staff took such good care of my dad before he passed. It really made such a difference to my family. I feel lucky that my mom is here and confident that she is getting excellent care. Thank you to everyone!

Morningstar at Jordan is a beautiful facility. It is clean and well taken care of. The staff is…read morewarm, kind, and very caring. My father has had wonderful nurses and caregivers. He really enjoys the staff. As his daughter I can also say, the staff is what makes this facility rise above the rest!! This staff bends over backwards to help our father as well as our family!! Thank you so much!!

You always worry about giving up the care of your family to strangers. It cannot he helped. Their…read morehealth, wellness, and daily activities are forever changed, and you have to hope that you haven't chosen a terrible place for their final years. After having experienced two grandparents in the general retirement area, and one of those grandparents later in memory care, I can say with confidence that the family chose well with Morning Star. Yes. There are always difficulties in communication, insurance, billing, and everything else that you might expect from dealing with any sort of business entity at all. This simply comes with the territory. But what makes me happy with how my grandparents lived out their time at Morning Star is the respect, dignity, and help that they got from a great staff. If my grandfather was feeling ill, the staff would bring soup to his room. If he needed help with medicine, there were services to assist in managing his pills. Finally when he died, the staff was helpful to the family in planning for my grandmother. In memory care, my grandmother was taken to every meal, she was brought to the daily activity session, and was never just left in her room to fade away. Her defiance was met with patience, and the staff always let us know about anything she might need (socks, pants, etc.) The last few years of someone's life is an uncomfortable topic. Death is an uncomfortable topic. But I'm so happy that Morning Star made my grandparents last days more bearable. If you have any questions about Morning Star from a family perspective please let me know!

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

Hired by the families to give support to their seniors, I have gotten to know not just the…read moreresidence of Lincoln Meadows but also the staff . Having both my parents in assistant living in AZ and now working with other families I have seen many . But I wanted to take the time to write a quick review about Lincoln meadows as I honestly can say they are up there on the scale of my favorite places to work and had I known this years ago would of moved my folks there. Staff is amazing and love their compassion for their residence, very clean, price I hear is comparable ,food is better than most and location is even better. Keep up the great work guys hope to see you soon!

This is by far, the best community in the area. The staff here are so caring and they smile and…read moregreet you as you pass them in the hallways. Somebody from management is always available to address any concerns that I might have about my parents. I believe my parents are receiving the best care available. My dad requires a lot more care than my mother does and moving them. Here took a lot of stress and pressure off of my mother, and she is thriving as she no longer has to worry about caring for my father as much. My dad is thriving too, and has been working with the therapy people that are in this place. The food is wonderful and I try to eat here every weekend with my folks.