My laptop would not charge. I called for them to fix it. As of today and every day since I called,…read moremy laptop doesn't charge! I am sorry. I wrote a review 3 weeks ago and I dont know how to edit or remove it, but my laptop does not work. Now I have money that isn't a problem, but good quality service is hard to find. I called tecky multiple times telling them my laptop was working for a few minutes and then died completely. I've used 2 different new chargers and it still doesn't work. They want to Charge me again, I already paid $200 for what they said was just plugging it in and it worked for them. When I first called back they didn't try to come and look at the laptop again. And today when I called they basically said it was my fault and hung up on me. They hung up on me. I gave them a chance, wasted $200 dollars and now they want me to pay more for the same problem. Unless you have a degree in computers, even if you do, don't waste your time with them. Unprofessional and a Waste of Time. I even gave them a $18 tip!! Don't waste your time!!!

I've had a couple of great laptop repair experiences with Techy. In both cases they were upfront…read moreabout pricing, fast, and communicative. For my most recent repair, they picked up my macbook from my home, replaced the battery, and delivered it back to me in, no exaggeration, 2 hours start to finish. (I didn't pay any extra rush charge or even say I was in a hurry or anything.) I don't think I've had a repair anywhere else that was faster than like 2-3 days before I got the computer back. Another time I asked about a very specialized problem that they don't deal with, and they were totally upfront about not doing it and directed me to someone who could help. Also a great sign. And both repairs are still working great, so good quality as well. I'm going to be sticking with Techy for any future repairs!

We have used TechMedX for many years for all of our technology needs. We have always received…read moreworld-class service that provided the right solutions the first time, was rapid in response, and always competitively priced. Shawn has upgraded and repaired our PC, assisted with our home network, and provided routine maintenance. TechMedX is the only business that we will use for our technology needs and the best advise available.

Techmadx is great to work with. Dawn was helpful, responsive and happy to help. The prices seemed…read morereasonable and all parts were returned to me, all in the same day. Thank you

Our adorable but evil cat ruined our Dell laptop. With his vicious little claws, he gouged out the…read more8, i, o, j, k, l, m, comma, period, alt, and space bar. Then he chewed them. Then he played hockey with them. I had ordered a new keyboard from Amazon, hoping to replace it myself. But the instructions lost me with terms like "DIMM A memory module cover" and warnings to "ground yourself by using a wrist grounding strap." I decided this was a job for professionals. Dupont Computers wasn't cheap - Our laptop was out of warranty, so the minimum labor charge was $95. But they're convenient and professional. On our way to Lauriol Plaza around the corner, we dropped the laptop off. As our brunch check arrived, Dupont Computers called my cell phone to let us know the job was done. Easy! And the new keyboard looks and works great.

These guys basically stole $50 from me. I took my computer in to have it looked at, and I was…read morepromised that within 24 hours they would do a diagnostic and that at that point I would have the choice to pay only a $45 diagnostic fee or else pay to have them fix the problem. After the diagnostic (which was not completed on time), my computer was simply working properly, so I expected to be charged only the $45 diagnostic fee. Instead, they billed me $95 for repairs, even though I was never given the promised estimate or even a proper diagnosis of the problem. I don't like being lied to or stolen from. Go elsewhere.

Patrick is swift, efficient, and expert. He arrived on time and quickly solved a variety of…read moreproblems with two machines and installed better software. He will be our go-to guy for all future needs.

Nothing short of fantastic. Professional, supportive, knowledgeable and a nice guy. Quick and…read moreresponsive. Patrick seems to know an infinite amount about hardware and software to enable addressing all issues. I can't recommend him enough!

Would like to say Richard is great! He fixed my burned out component on a ten year old HP Desktop…read more He ordered the parts and had it up and running in about five days after the part was delivered, might be early since I did not remember the exact days. Hopefully he will be still around for a while since most people can only replace the entire motherboard and not just the components.

Richard was wonderful! I told him that my computer had slowed down especially getting into Edge…read moreand Google search and he knew just what to do. I think what was most amazing is that he sat down with me and explained every problem and everything that he was doing. It didn't make me an expert but it made me feel comfortable with what was happening. I found him to be very responsive, technically highly skilled, professional, personable, and I'm really glad I found him! He is a new permanent contact in my phone. He should be in yours as well!

Super helpful and professional staff! I brought in my desktop with a dead SSD and a new one ready…read moreto install. They handled everything quickly -- installed the new drive, reinstalled Windows, and made sure everything ran perfectly. Clear communication, fair pricing, and same-day service. Highly recommend for anyone needing PC repair or upgrades!

Stay Away* This is a residential basement business but want…read moreto charge more than brick and mortar! I took my computer there , very well received at the beginning and spite the fact that I told him quote me a price before you start the repair anyways. I found out the this establishment has quiet a few policies that not mentioned anywhere and not communicated to clients in advance! I end up finding that out in a hard way, spite the fact that there was nothing done I had to pay $50 for "Diagnostics" . This was my two penny, Good Luck All*

In today's age, a personal computer is more than email and web surfing. It could be a person's…read morewhole means of banking, communicating and such. When a big name computer center did not touch my pc for four days, I reached out to Fatech. In a few moments the issue was determined and a course of action agreed to. I got my PC back in less time than it sat at the other store. These folks are great. I will definitely come back for future PC needs.

Had some trouble with a case swap on a high end gaming pc. They were able to help me super quickly…read moreand charged a very reasonable price. Very knowledgeable and made sure I was well informed about my new rig. Highly recommend!

Xerox WC 6515DNI Printer Not Working…read more Omid visited as promised and was timely. He's very professional and easy to speak with. He doesn't mind answering questions and engaging with the client. As with any technology, one never really knows what the issue might be that is causing the problem. At the outset, Omid thought it might be the fuser but after testing the printing using the bypass paper tray, and the print job completing, he quickly ruled out it being a fuser issue. At this point he did some research on his phone and then did a soft reset on the printer. Unbelievably it resolved my printer printing issue that I was having from using the main paper tray. He couldn't be sure as to why the printer settings were corrupted and had to be reset, but who cares at this point because I had been faced with buying a fuser, a new printer or any other expensive part. Most importantly I didn't have to continue going to the library to print anymore at $.15/page. I highly recommend Omid and his company.

Omid provides excellent service I highly recommend the company. He is extremely versed in all…read morecomputer repairs. I was also impressed with his charges for repairing my computer "very pleased"