Wanted to get back into running so came here. I've been coming here for over 10 years before all…read morethe ownership changes. Walked in and waited a bit for assistance. Once I was assisted, it was very thorough. Used the machines to test for which shoes would be the best fit for me. Narrowed it down to three. Allowed me to test them around the store. Added insoles. Even got a pair of socks. Overall I left confident with my purchases. It's been over 2 months now and I'm loving my sneakers. They were a perfect match especially with my prior injury.

Tried to enter the store at 5:30pm on a Sunday, pulled the doors to find they were locked. The…read moresigns on the door say they close at 6pm on Sunday. The employee in the store looked right in my eyes and did not open the door. You should really update your times online and on the door if you make a practice of closing early.

Why head across the county when you can get what you need here. I wasted a lot of time before I…read morediscovered Robert's.

I was there a couple days ago and I had a terrible experience with the employee helping me. He was…read morevery slow and gave really dry responses, when I asked for a price he ignored me twice. I also asked to try multiple pairs and he kept giving me attitude. I wish I knew this persons name, but he was tall with an odd looking goatee and had his shirt tucked in. Every time he gave me a pair of shoes he would walk away and begin talking with his other co worker. However, the older gentleman at the front counter who I assume is the owner of the place helped me with the questions I had. I hope he realizes the person that helped me was one lazy and odd individual. Other than him making my first experience bad and weird, everyone else that worked there was lovely.

Harbert was very knowledgeable and helpful, I am always able to find what I need there!read more

I can't believe I never reviewed this place- it's the only place I buy my running sneakers!…read moreThe staff is knowledgeable and helpful and the prices are what you'd expect to pay for running gear. Sometimes we just need a personal touch and for some reason nobody gets my feet and ankles like these guys! I always walk out with exactly what I need.

I'm a very satisfied customer since the 1990's. When my knees, hips and feet are feeling painful,…read moreI'll walk into Threads and Treads, explain my problem they will find the perfect fit brand. The owner is very knowledgeable, carefully assessing the gait of the sneaker being fitted. I usually walk in there miserable after using on line retail shops or larger stores where I buy the wrong sneaker and suffer. I walk out of Threads and Treads happy and relieved wearing a new pair of properly fitted sneakers I can wear for fitness for months. I highly recommend this wonderful shop!!! Thank you! Satisfied customer for life!!!!

I'm so glad I chose Small Business Saturday to get my new Sneakers and Insoles! All my info was in…read morethe computer so there was no need for tryons, etc. They even custom-cut the liners! I love shopping at Family-Owned Businesses. They are a great reason why!

Great selection and service for tennis racquets and shoes for indoor courts. The owner was very…read morehelpful and knowledgeable.

Interesting-I think my review will be some what similar to others I have read. So I went earlier…read moretoday because I needed a new grip for my pickleball racket. As I was looking at the immense number of grips to choose from, I asked a younger girl who worked there which she would suggest and she just pointed and said any. So I was still confused-so I asked another associate who was stringing a tennis racket and he also sort of gave a half ass answer and called for another associate. The employees were not very friendly or helpful-hence I am not giving five stars. However, I finally got the right person-seemed like the manager and she was fantastic. She spent about 20 minutes trying to peal apart my old grip--using all sorts of tools and it was disintegrating in her hands, so I felt really bad. Once she managed to get it off she put on the new grip for me, which was so nice--she really went out of her way to make sure it worked, so I appreciated that. Also-their selection is fabulous--at least in the pickleball area where I was looking--tons of rackets to demo, grips, bags, tennis/pickleball attire etc. I will definitely will go back in the future, if I need other pickleball items, just hoping the employees won't look so annoyed and disinterested if I ask a question.

Reviewing your business isn't slander. And that 'clear sign' was more like a flimsy piece of…read moreprinter paper with Sharpie scribbled on it. It was not a 'busy day,' considering the shop was completely empty. Hence why you were sitting comfortably in a chair at the back of the store doing absolutely nothing. And if the music was so unbearably loud that you had to raise your voice just to speak, maybe turn the volume down. Yelp exists for exactly this reason--when businesses fail to meet basic expectations. You don't get to silence feedback just because you don't like it. If you spent less time attacking customers and more time improving, maybe you'd get fewer bad reviews. In regards to my review on a restaurant, (which you are weird for looking through my reviews)-Imagine going to the best steakhouse in NYC, spending a small fortune, and getting your steak wrong, but you just sit there quietly. That's not how things work. If you think I'm wrong for speaking up, maybe it's because you're the type who'd stay silent and let poor service slide. You must not be familiar with how customer service works in 2025. When a customer feels mistreated, they leave feedback. But you already know this because your other reviews highlight how rude you are and the lack of common sense in running your business. Your attempt to twist my words only exposes how little you understand about respect and professionalism.

I love this place I bought a Ronaldo jersey The service is…read moregood quality variety of choices

I needed a pair of pants that has been discontinued. I talked to Michael and he helped me, and…read morecalled another store for me, and offered to ship the order to my house. I saw the other negative review and it is for another branch. The prices are expensive, but the pants I wanted and got were the same price they were 5 years ago. All clothing store prices, online and brick and mortar are way too high. I don't think it is fair to blame this one store. At least those pants held up for many years, instead of turning into shreds the second time you wash them. Thank you Michael!

This isn't really a review but more of a remembrance. I was recently recalling my first job after…read moreschool, which was at Squires in Chappaqua, NY. The service, which sometimes included me when it got busy, was very good. My job was basically to straighten things up and to clean up at closing time. They paid me $1/hour, but hey, a buck went much further back in 1960 and I was happy to get it.

Fred and his staff are extremely knowledgeable and patient. They will make sure you leave with the…read moreright shoes for your needs. They will never steer you wrong. Additionally they have great sales throughout the year. Truly a one of a kind experience and store with people who actually care.

The staff was incredible and the shoe selection is great. This is not a huge warehouse, but the…read moreinventory has a great selection of sneakers. I brought my 82-year-old Mother to the store and Andy took good care of her. He brought out a selection of shoes for her to try on, he was able to explain how the sneaker supported different muscles and parts of the feet. He even helped her get the shoes on. This is an excellent shoe-shopping experience if you are accompanying a Senior. The staff is patient, but they do their job fast. The store also sells support socks for conditions like plantar fasciitis.