Dr Barker is great. He's patient, listens well, very professional, very kind and smiles often. He…read moreis very experienced in his specialized field. He services two surgical facilities in Loma Linda and Beaumont. His office is very professional and courteous. While most offices are not so helpful or accommodating, the Loma Linda office was very considerate in getting my elderly dad in a much sooner time than 4+ weeks of waiting for surgery (at Loma Linda) to his Beaumont surgical center. This saved a tremendous amount of pain, discomfort, years of sleepless nights for my dad -- and the surgery went flawlessly. If you're coming from a distance, well worth the drive to meet him. This was the first time we've met with Dr. Barker and we are pleased. Highly recommend Dr. Barker fellow Yelpers if you're looking for a Urologist.

Dr. Barker is the best urologist that anyone can go to. He's a wonderful doctor and man of God. He…read moretruly has been a blessing in my life.

Dr. Staack helped me with surgery 10 years ago and my repairs are still holding strong. Her bedside…read moremanner is wonderful and she really cares about her patients. Her surgical skill is evident in my long term success. I no longer live in California so I don't see her anymore but she changed my life, and I will forever be grateful.

This place doesn't respect appointments whatsoever. My dad had an appointment at 10:30... it's…read more11:54 and their excuse is they over booked. Arrived at 10:12 and now finally called to see the doctor. The front desk staff have no sense of urgency and are too busy chatting with patients to do their jobs and assist people that are calling. Definitely will not be coming back.

Dr. Ken is amazing! I had to do a few visits and he was extremely patient and careful in the…read moreprocedure, and it went really well. I absolutely recommend him. He's an amazing doctor!

The doctor, Ken Takesita was outstanding (although slightly inexperience with female urology) and…read moredeserves 4 stars. He went out of his way to help me and diagnose me including doing a cystoscopy without approval from my insurance and without charging me. I would have returned to him for further necessary visits, if it were not for the staff. The staff is enormously incompetent, disrespectful and rude. The staff clearly has their own thing going on where they enjoy toying with patients. I was in massive pain, (shaking and vomiting from the pain) and they created every kind of barrier that they could find to keep me from getting what I needed. Nurse Maria is so incompetent that she couldn't even complete an in-house urinalysis or get my urine sample to the labs properly. When we called to check on the status of my labs, she blamed the lab for her incompetence. When we asked for the lab's name and phone number, she refused to divulge the information and then diverted and deflected the conversation into insults. Nurse Maria said things to me like, "The doctor didn't say you have a UTI so I wouldn't take antibiotics if you don't have an infection." And, "Why would you ask for a lab to be done that based on your insurance you obviously can't afford to pay for?" Why did the doctor refer me to an I.D. specialist if I don't have an infection and prescribe antibiotic and give me a Rocephin shot? Why is she giving me instructions that the doctor did not tell her to give to me? Also, I never asked for a lab that I had to pay for; the doctor volunteered to send my sample in for a more sensitive lab test. But since she's too incompetent to collect urine properly and send it to the lab or even do an in-house urinalysis, it doesn't matter if I need to pay for it or not. I do not believe that she sent the urine to the labs. Yolanda, the Office Manager, kept telling us that she is too busy and down a person and have clinic and a number of other excuses as to why she couldn't send the referral immediately and that, "I will get to it when I get to it. Go to the ER if you're in pain." When I told her that she has no place giving me medical advice and that I've already been to the ER, she repeated, that's your choice, I will get to it when I get to it, maybe today, maybe Monday." She kept saying that maybe my primary care can get it faster. When I talked to my primary care, they said it had already been submitted three days prior by Mission Urology and that they are not the ones doing the referring so it is not them that submits it, it is the urologist referring so they submit it. It takes about 15 seconds to submit a referral, I've seen my other doctors do it. Nice games, nice run-around. Furthermore, I told Yolanda which I.D. doctor I wanted to see and tried to give her the contact information and she refused to put a doctor on the order and kept saying the insurance will choose a doctor for me. This is lie. I contacted my insurance company and told them what was happening, and they told me to call her back and insist she write the information on the request because that is not how things are done and if she still refuses, to file a grievance. Although I told her that I spoke with my insurance...and that all the other referrals that I have gotten have been done that way...she still refused to send it in with the proper information. Additionally, I left 3 messages for the doctor with Yolanda and never heard back from the doctor. I do not blame the doctor, as I'm sure that she never passed the messages along. I sent an email with some questions because I suspected as much, and her rude response is attached below. I can't remember the name of the other office member, but she was unapologetic and also making excuses. Too bad for the doctor, I believe he has no idea how manipulative and conniving his staff is. These are the types of people who steal personal information and embezzle from employers. I'm very concerned about them having access to my personal information.

In 1998 I had a full hysterectomy and a bladder sling put in…read more Unfortunately 20 years later I started having issues. I went to see my gynecologist but he couldn't figure out why I was bleeding and having other issues so he sent me to Urogynocologist Dr Kaaki in Riverside Ca. I am so Thankful for the recommendation. Thank you Dr Kaaki for not only helping me find out what's going on with me but for also surgically fixing it! I look forward to feeling much better now!! So if you're looking for a great urogynecologist then give Dr.Kaaki a try.

Dr. Kaaki takes his time to listen to all questions, and every concern…read more He's an amazing doctor with an absolutely wonderful staff! Definitely recommend!!!

The front office secretary is professional and answer all your question. Appointment are necessary…read morebut the wait is not long at all!

He's been GP for me and my adult son for years, and now for my daughter now that she has aged out…read moreof pediatricians. Besides being a great and thoughtful doctor who always recommends food and lifestyle changes before drugs, he's a wonderful person. I can't say enough about how great he is.

Recommend by an Orange County Med Group and a local associate. Reviewed his background and knew…read morethis is the environment we (spouse) wanted to be a part of. Stopped by office spoke with very efficient staff members. Confirmed with my insurance, acknowledged Dr Madrid as our PCP. Provided complete enrollment materials. Appointment confirmed. Dr Madrid was a pleasure to meet. Set my schedule, we are off and running. Looking forward to a healthier new year.

This place is horrible. The staff isn't very friendly. The office manager is rude and the doctor is…read moretoo wishy washy he can never make a decision. Do your research. Go with someone who knows what they're doing.

In June my 84 year old mother with dementia could not urinate and was taken to…read moreParkview E.R. where they observed blood in her urine. They put a cathider bag on her and referred her to her physician. He then referred her to Southern California Urology Clinic on Magnolia Ave. Riverside. Each time I brought my mom into the clinic they stated they needed a urine sample and when I informed them she had a bag they acted surprised, no one reads medical charts? After several test she finally was seen by Doctor Ralph Highshaw and before examining her he stated the test revealed that she had a condition that sent the wrong brain waves to her bladder and she would have to wear a bag for the rest of her life. I then asked about the blood in her urine at the E.R. and he said really? He then examined her bladder and said there was a large tumor and said she would be scheduled fro some test before surgery. It has been over 3 months and no surgery. After numerious attempts to schedule surgery today I was informed that Dr. Highshaw has left this office and my mother will have to be referred to a different clinic. What kind of care and treatment is this? Staff who do not read medical charts and doctor who misdiagnosed my mothers tumor? She has been to the E.R. 3 times with bladder pain to change the bag and they had a hard time putting it in saying the tumor was giving them problems. I am sure it has grown, thanks Dr. Highshaw and clinic staff for putting my mothers life in jeopardy.

I am a middle aged male and have visited many, many doctors in my lifetime. I am compelled to write…read moreabout Dr. Paul Lui because of his very professional and courteous service. In fact, he really does care about his patients. I didn't feel rushed or hurried. He did a complete and thorough health history of me to find out why I was having this health problem. Dr. Lui takes his time with you and has a very pleasant personality. I will continue to drive the 21 miles to his office for my medical treatment. All I can say is Dr. Paul Lui is a valuable asset to the University of Loma Linda Urology department and is a prime example of the way health providers should practice. Thank you

Highly recommend. My issue with going through my health insurance was all of the in person visits…read morerequired and if I used my health care provider, I would only be able to have the procedure done on a Thursday. I work on the weekends and I'm trying to take minimal time off of work. I decided to seek other options even though I would have to be paying out of pocket without going through my health care provider. That's when I found Dr. Benderev. You cannot beat the convenience of scheduling appointments, consultation and follow ups online or through their app. I scheduled my consultation online. I was going to be away on vacation and I was able to schedule the phone consultation while I was on vacation. The phone consultation was quick and to the point, but still very informative and Dr. Benderev answered any questions I had. I uploaded and filled out all the necessary paperwork through the app. Was extremely easy to use and probably took around 15 minutes. I was able to book an appointment online, a few weeks after my consultation, in the morning so I could have the rest of the day to recover. There were appointments available all throughout the day, all during the week. Make sure you give yourself enough time to deal with the typical morning traffic. Parking was plentiful. I parked in the parking structure right next to the Office. Be aware there is an hourly rate for parking after a short grace period (15 or 20 mins). The office is a short walk from the parking structure and I was greeted by the receptionist as soon as I walked in the office. After checking in I was given some Tylenol and didn't have to wait long for Dr. Benderev to greet me in the lobby. The entire procedure only took around 15 minutes. Dr. Benderev made it his priority to make me feel comfortable and explained every step of the procedure as well as some small talk which was a welcome distraction. The only thing I felt was similar to what other reviews described, a light flick when using the no needle anesthesia method. Before I knew it, the procedure was finished and Dr. Benderev was going over the recovery process with me.

Where do I start I was scared beyond my mind showed up even having thoughts to back down and run…read more So glad I didn't. Staff first off made it go smooth. Once I went inside Dr. Benderev explained it all and made me feel comfortable. I got butter flies (I recommend the gas) makes you feel more calm. During the whole time he talked to you and made me feel at ease. Once he said it was done I was shocked. I thought it was gonna hurt I didn't feel anything! To anyone that was scared and is having thoughts don't. It's so easy!!!!!!!!!!!!!

The wait was long today but I love my doctor. She found a medicine which really helped with my…read moreproblems. When I had a UTI, she immediately sent a prescription to my pharmacy.

Had an appointment here which was fine. Doctor ordered a follow-up ultrasound. When I called for…read morethe results the front desk refused to give them to me, refused to leave a message for the doctor. Told me they can old schedule an appointment to give me my results. I've never heard of this. Very shady. Also, their patient portal is not secure (since November of 2025). It's June 2026 and they haven't fixed it. There are major penalties for HIPPA privacy violations that can come of this.