I truly appreciated the wonderful experience I had with Northside Collision, especially working…read morewith Miss Angela and Greg. Their professionalism, friendliness, and genuine care made a difficult situation much easier to handle.

My Baldwinsville experience was awful. My car is actually back in their shop to fix the work they…read moredid incorrectly. So, I'm conflicted. I had to constantly call THEM to get updates. I got a couple text messages but none of them were updates, they all said the same thing, that my car is "being worked on" and they had my car for 25 days (the first time, at this point, they've had it a month cumulatively, FOR A SCRATCH). The people though, were SUPER nice. Angela especially! When I brought one of my previous cars to Northside in Cicero, my experience couldn't have been better. The whole process was seamless. I got into an ACTUAL car accident with a decent amount of bodywork that needed to be done. I got it back in less than a week. Fast forward to this June. I brought my car into the Northside office in Baldwinsville for a SCRATCH that I got from my parking garage at work. This took a little under a month to get back....for a scratch. Someone hit me and left their insurance info, so this cost me nothing, except my time, patience and the car doesn't look right now. My initial experience was great. The front desk staff and the ones who evaluated my car couldn't have been better. NOW...my car was brought in for a SCRATCH. The paint was rubbed off the driver's side bumper/cheek area and scraped up the headlight. THAT'S ALL! So, why would it take close to a month to "complete" this work. The only part of the job that was done correctly was the color of the paint on the bumper. 1. Incorrect trim piece. The wrong parts were used, and TO BOOT, the part they replaced incorrectly, had NOTHING wrong with it but was replaced anyway with the wrong part. A trim piece needed to be added, THAT'S IT!! Instead, they put a piece on that was made to house a fog light, which my car clearly doesn't have. They took the original out (which wasn't broken), so they knew what it was supposed to look like and replaced it with the fog light version. WHY? When I told them it was incorrect, I was told, "well, we replaced it with that one since there was an air vent down there, it needed that trim piece. I'm not sure how or where they got the part number because that clearly wasn't for my car. NOPE! It's doesn't need "extra venting" but thanks! The purpose of that vent is to cool the brakes. I even showed them pictures of the damage I took before I brought it to them and also when I showed them what they incorrectly fixed. 2. Scuffed up bumper. When I go to pick the car up, the entire bumper was replaced and the new bumper wasn't seated on the car correctly. There was a noticeable gap between the bumper and headlight, which I also showed them that my car didn't look like this when it was brought in. They replaced the ENTIRE bumper, TWICE (again, for ONLY a scratch). The sensors on the car had color matching O-rings around the parking sensors. Instead of color matching O-rings in the front, like how my car came from the factory... like how the sensor O-rings were were before I brought it in to Northside... like how the back bumper currently has (as did the front before Northside got ahold of it)... they're black and stick out like a sore thumb. I'm told, can't paint them, sorry. Well, the BMW factory sure was able to... 3. Scratched headlight. This I get, it had to be replaced because they couldn't buff out the scratch. BUT, this car has adaptive headlights, meaning that when you turn the steering wheel, the lights follow. The new headlight had to be programmed by a different Northside facility, which I'm not real cool with someone else driving my car. So, they "programmed" the new headlight...incorrectly, which is par for the course for this visit. The headlights will go right but won't go left. It worked before I brought it in to them though. When my headlights shine against flat surface, the headlights are uneven now. When I brought my car there, my headlights were even. Now one points up and one points down. You're better off going somewhere else. Just don't bring it to the Northside Collision in B'ville.

CNY Dent Repair (Rob) really knows his stuff. He came to my house and removed 2 dents and the…read moreresults were nothing short of amazing. If you want a dent removed i would recommend "CNY Dent Repair" and "ONLY" them .....

Rob was very easy to talk with to set up our appointment. WOW! What a job he did on a very…read morevaluable car! Had a pretty ugly dent and when Rob was finished ... it was GONE, GONE, GONE! Like never there! This is no exaggeration. His work is nothing short of amazing. I will call Rob again for any kind of dent repair. The result is just like magic. I give Rob at CNY Dent Repair my absolute highest recommendation!

Phenomenal service. I went to Barzee on the recommendation of a good friend. I dropped my car off…read moreMonday to have some damage repaired - have some dings from a bb gun taken care of, and some scuffs. Bobby did a beautiful job painting and blending everything. It looks brand new again! I'd definitely recommend this shop if you find yourself needing auto body work. I'm thrilled and feel very well taken care of.

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.

North side collision does terrible work ! beware ! they have destroyed my vehicle after having it…read morefor months. I picked my car up and it would not run. they are deceptive and only survive on insurance checks. the quality of work is truly substandard. Now my 12000 mile car has sat at the de for weeks because Norgside collision has ruined wiring. stay away !!

I'm giving them a five star because they deserve it. My truck looks like brand new. They have the…read morenicest staff and eager to help you. Thank you very much

Friendly service, very attentive and knowledgeable. We appreciate the care and commitment to the…read morecustomer! Thank you

I work for an insurance company and had the pleasure of working with Matt on a recent claim. Matt…read moreis caring, professional, charming, and funny. Matt's dedication and compassion for taking care of his customers was extremely evident in my conversation with him. It was my extreme pleasure to work with Matt and I personally am thankful that there are such remarkable people still out in our crazy world that care about people and helping them. Matt is a rock star!!!

They are the worst! Quality of repair is bad and then they refuse to take responsibility. Go…read moreliterally anywhere else!

Avoid at all costs , nothing but a nightmare to deal with . Do yourself a favor and take your wreck…read moreto another company . Left my car outside overnight with no passenger window installed I show up in the morning and see its outside full of water after raining all night , Extremely unprofessional , not trustworthy and very very shoddy . Absolute garbage of a company on all levels .

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!