Very thorough. Office waiting room is crazy but worth it. Helped my husband with a terrible…read moreproblem with his eye, 4 times. Don't know what we would have done.

I had a very upsetting experience with this doctor and would not recommend him, especially to…read moreanyone who struggles with anxiety or sensory sensitivities. I came in for a concern about a spot in my eye, and without much explanation, he immediately dismissed it as dirt and attempted to approach my eye with a needle. I was already feeling anxious and lightheaded, so I calmly asked if I could reschedule and bring a support person to help me manage my anxiety during the procedure. Instead of showing understanding or professionalism, he became extremely rude and dismissive. He repeatedly called me a "baby" and mocked my request for support, saying it was unnecessary and "stupid." I explained that I am neurodivergent and that having support is important for me, but he continued to belittle me. He then told me that if I didn't allow him to proceed immediately, he would refuse to see me again and asked me to leave his office. I left feeling humiliated and ended up crying in my car. No patient should be treated this way--especially when they are being open about their mental health needs. This was not only unprofessional, but completely lacking in empathy and basic respect. Please find another doctor!!!!!!

I have been here on a few occasions and the staff has always been pleasant and professional. I was…read moreseen by Dr Chen who is thorough and answered whatever questions I had. I will continue using their services.

Terrible Experience - Please Be Careful…read more I had my cataract surgery done here, and it turned into a nightmare. I went in with very high eye pressure, but they still went ahead with my left-eye surgery as scheduled. During surgery, my capsule broke. The surgery center didn't even have the proper lens for the sulcus, so I was left without a lens in my eye for two weeks. Later, they performed another surgery to implant the lens. Unfortunately, due to the trauma from the first failed surgery, my cornea became swollen, followed by consistent inflammation. Six months later, Dr. Kung told me that there were leftover fragments from my natural lens causing infection -- and that I needed a third surgery to remove them. All of this led to corneal edema, loss of vision, ongoing inflammation, and constant pain. After consulting two cornea specialists, both confirmed that the bad cataract surgery caused all of these problems. Now, the only solution left for me is a cornea transplant. I am terrified and deeply regret trusting this place. RUN -- do not risk your eyes or go through the misery I'm experiencing. On top of everything, they ran many tests on their machines and charged me a lot of money throughout this ordeal.

Rude and most unprofessional receptionist ever and dirty office!!!!…read more She kept saying aha mhmm mhmm in the most nasty tone. Will never go back.

I was surprised to see negative reviews because my daughter and I both had a very positive…read moreexperience with Dr. Frankel and his staff. They were knowledgeable , helpful and friendly. We had no waiting time at all and ample time was spent with both my daughter and myself. We will definitely be using Dr. Frankel in the future.

It was time to go back to the eye, doctors..aahh sigh. The joys of getting older. This little…read moreeyeglasses doctor and shop is located in the shoprite at mid state mall in east brunswick 2 steps away from a dunkin. The doctor was pleasant and efficient. Didn't talk down to me. I had my prescription in minutes. I picked out my lenses by the helpful young kid named Danal(sp). His mom and him basically run the glasses portion of the shop. They are courteous and most helpful at helping you pick the right frames for your face. Within a week, I had my new glasses. They made sure they fit right and their were no problems. It's definitely a great place if you're in the market for new glasses and an eye exam. So you can get an eye exam,pick out your glasses, grab a dunkin' if that's your thing, and do your grocery shopping all in one swoop. They take most insurances and are cost effective. So if ya can't read this go to optical.

This is a follow-up to my review from 2018. Optical Image still gets 5-stars!!…read more Since our first visit 5 years ago, we've replaced/updated our glasses at least twice. Vesta continues to give us outstanding service. She takes the time and puts in the effort to make sure we are satisfied. When I was having trouble focusing on my computer screen with my progressive lenses Vesta suggested she make an "old school" bifocal so I could have a mid-range and reading lens. (side note: I worked form home during the pandemic so the focus on my screen was different from the office) She helped us found a simple frame that looked good and would work for the bifocals. They were perfect! And now, Vesta's son is working there, too, and he is just as easy and pleasant to work with. All we can say is "keep up the good work! we truly appreciate it!"

I am very happy I found Dr. Hanlon at the eye exam group! He is just great. He has a delightful…read moresense of humor, and I actually found it relaxing to be in his soothing spa-like office. Everything about today's appointment was smooth, from the nice woman I talked with when I scheduled, to being seen punctually at my appointment time, to the office manager submitting to insurance and being clear how much insurance would cover. The array of machines used to test eyes are state of the art. The friendly practitioner who operated the machines wiped them down with disinfectant right before I put my chin or eyes against them, which I appreciated. I also am impressed that this office did a retinal scan, which screens for other health problems beyond just how sharp ones vision is. Healthy eyes are important for a happy life! I give a 100% positive recommendation to anyone who needs an eye doctor, to come to Dr. Hanlon!

Glasses aren't helping and nothing wrong with retina had retested . Saw better with old pairread more

Spent a lot of money to purchase the better lenses. Had to do the surgery twice. Vision is not…read morewhat as what they said it would be

i don't write reviews often but, i have going to Dr.Witlin since 2006 with my wife and friends and…read morefamily members. Some of us got the the eye correction surgery . after Dr.Witlin left we have notice changes and we stoped going here as this practice has turned into a fee churn operation due to an office manager .

This establishment has heart. The staff are quite friendly and the doctor is a charming and kind…read moreperson. A eye glass place that I will be visiting often for a new pair!

So I came into the eye center for a routine check up and prescription glasses. I was greeted by the…read morevery animated & personality driven Nicholas Quinto who is the manager at the east Brunswick New Jersey office. He was nice and fast paced & gave me a lot of insight on the selection of glasses and prices. Dr. Hoi Fongli was the optometrist who took care of me & was extremely thorough when he did the eye exam. I'll definitely be back it's a great staff that's very friendly & open. -Kim Trachtenberg

5 out of 5. This…read morereview is strictly for the eye exam portion. Although I have purchased glasses from this location before, I haven't in a long time. I've been coming here for my eye exams for many years, and the only reason I come to this location is for Dr. Hanlon. I absolutely love this man -- great person and great eye doctor. You will not be rushed. Everything that needs to be done for your exam gets done, and they have all the latest machines and equipment. The rest of the office staff is always great as well.

I recently tried to go the cheap route and bought glasses (prescription sunglasses) online through…read moreGlassesUSA. The two prs arrived and I immediately realized that they were the wrong size. I called them, they made the return process easy and that's where the nightmare began. I tried getting the correct size/pair and they told me that they weren't made, only non prescription in that size? Then I asked for a refund (7-10 business days) and it took about 20 days to get my refund. I went to LensCrafters on Rte 18, got EXCELLENT service from start to finish and got both pairs (the size I wanted all along) in just over a wk. This is my second time dealing w a LC location and it was outstanding in every way both times, I'll just go there in the future, it's a no brainer!

I had my first appointment last week and liked it a lot! The girls at reception were all very kind…read moreand welcoming. There was a bit of a long wait for my scheduled appointment, but Evelyn, who assisted me with picking out a pair of glasses, picked up on the delay and occupied me. I saw Dr. Lauletti who was friendly and informative.

Don't waste your time or money. They want to charge you as much as humanly possible. I've been…read morewearing contacts for over 20 years but somehow was still forced to pay the fee for them to teach me how to put in and take out my contacts. I declined the lesson since I have plenty of experience putting in and taking out my contacts. Doesn't matter you still have to pay for it. Anyone with half a brain could spot their unethical behavior from a mile away.