Our child was a late talker, so we did our research and found East Bay Child Development Center…read more(formerly PLTA). From intake to our final class, the staff made sure that the scheduling process was a breeze, and that visits did not fall short of expectations. They have an excellent staff dedicated to your child's development, and the office is pristine. Not just clean; very well kept. I noticed that there wasn't one tear on a book or broken toys. They put lots of effort into upkeep, knowing well that toys and books can take a beating with younger kids. East Bay Child Development Center has terrific speech therapists and therapists specialized in helping in all other types of child development, including but not limited to physical therapy, etc. We went through 2 different speech therapists and 1 or 2 therapy students which was a little harder for our son to grow accustomed to because it would take him awhile to warm up (which I've learned isn't unusual for any development therapy center), but each therapist tried their absolute best to ensure they were giving him the utmost care and attention.

They failed my son after 3 session. Excuses that he doesn't listen, he runs fast that worried about…read moreyounger children there. That speech is not a good fit for him, that his sister runs around the hallways exploring toys and opened doors of offices, about me get a phone call so they discharged him from services. This is racism and discrimination by the way ladies I want to give you suggestions, your office needs a new administration, organisation and functionality. Everybody there seems to go everywhere, I don't know if these people work here are they clients. The back door to the outside was open, this is called dysfunctional. The office receptionist was like his first day to work, confused and looked around like a lost boy. There four people by office were speaking loud and chatting. They failed my son years ago when he was younger because they said he was not ready for speech when I just changed my insurance to get accepted to come here. Now he's 12 years old saying he's not a good fit. Shame on you to say that to me. You can't discharge him that's illegal. My son is trying with his speech and he has rights in California to receive speech therapy any age. Discrimination by the ability, then age, what's next because his sister running around the office and also I was on the phone? For that lady who spoke with me today over the phone couldn't wait on me. And making me feel like I was being fired from the job, she sounded rude and said my daughter was running around the room and I was speaking loud on the phone so the excuse to fail my son. Then changed her words saying he's not a good fit and he runs fast and wants to push the kids. She needs to find more excuses for her to dismiss him. You don't know how hard and challenging to be a mother of autistic kid. I finally thought I have him his speech going and then you locked me up like shutting my mouth. Go see if your speech therapist is the one who has the problem. She too lazy to give speech therapy or has a lack of skills. This is Shameless and discrimination.

I absolutely love working here. Can't imagine being anywhere else. Helping these kids has been…read moreamazing.

My daughter has been coming to Learning Arts for almost a year and it has truly been a blessing…read more The staff is understanding and always there to help their clients. They communicate well and schedule parent trainings and things you would like to work on at home. Truly recommend and thankful for them.

Turn around. Do not go their while under new administration. The employees are trying so hard to…read morekeep things running but administration has made it intolerable that none of the good people stay. All related to the executives that run this place called LTAC. I'm highly aware of what's happening and all I can say is be wise, be careful and stick to the doctors advice who work there because they care tremendously about the patients. These internist care so deeply passionate about their responsibilities. My concern is with the executives who seemingly turn a blind eye. Playing dumb is not acceptable. Great physicians! Great ancillary care! Great case workers. Great janitorial services, Great people but the top needs to understand patients come before dollars.

If you're reading this to consider Kindred San Leandro as a long term hospital for you or your…read moreloved one, RUN. Run far far away. If zero stars was an option, I would choose that. In 2025 my mother had a brain injury and had to transfer from Stanford to an LTAC, so we decided to go with Kindred instead of another LTAC in SF, in part because accessibility and parking at Kindred seemed better to visit. This was a huge mistake. We spent the next months dealing with dangerously short staffing, and keeping a family member at my mother's bedside for all visiting hours. Nurse response times would EXCEED AN HOUR, and left my mother with anxiety that she still struggles with. Even respiratory therapists were hard to come by because they had too many patients to treat and clear my mother's trach within the frequencies she was prescribed. I took photos of the staffing whiteboards showing nurses with up to 8 patients, when they should have had no more than 4. Weekends were worse and holidays were skeleton crew. My mother acquired various infections at this facility, and nursing sanitization quality control was inconsistent. Respiratory therapists would re-use her inner cannula, rather than routinely replace, because the hospital did not have enough supplies in stock. As soon as Medicare insurance switched from per-diem to lump sum (weeks into our stay), Kindred staffing was VERY quick to urge a transfer to lower level skilled nursing, even though my mother still had a trach, zero mobility and fighting off infections. OT and PT was hard to come by, again because of staffing shortages, which only degraded my mother's bed-ridden state. (She did eventually transfer and gain the ability to walk again after finding better care) Dr. Nakagawa was one of the only saving graces here, as she truly tried to advocate for better care of my mother while the facility reps showed us minimal patient care and a lack of follow up when we complained about the sub-par treatment my mother was getting. Interesting article proving my point about the dangerous staffing nightmare we experienced : https://home.nuhw.org/2025/09/23/nuhw-members-whistleblower-work-prompts-state-investigation-into-kindred-bay-area-hospital/

Came here around 11:30am on a Wednesday morning with a severe case of the flu that I caught when I…read morewas in New York, to the point I can't speak nor breathe without coughing. I was lucky I could see a doctor on the day I stopped in (I was told that they don't accept appointments, you have to walk in), because I did overhear several patients who were told to return the next day. So much for urgent care. If your schedule is flexible, bring something with you to pass the time, like a book to read. I ended up spending hours here. 11:30am: Walked in and gave my info. They also gave me a face mask because I couldn't stop coughing. I'm glad they had a spare to give to me. 1:30pm: Took about 2 hours before a nurse finally ran a flu and covid test on me. 3:00pm: FINALLY saw a doctor. She was very nice, and gave me prescriptions to pick up at my pharmacy later. 3:19pm: Dismissed and good to go, and given a doctor's note to excuse me from work. It's located close to the Kaiser Hospital near Marina Blvd. For clarity, this urgent center is not a Kaiser center, in case if there's confusion.

I had to do a pre-employement physical here, and I've had some mixed experiences…read more As recommended by my employer, I schedule an appointment a week in advance for Monday at 10AM. I arrived at 9:50 to check in and the lady had to take my pre-employement physical authorization code back to her manager to ask if they could do the physical today. BUT WHY WOULD YOU SCHEDULE SOMEONE FOR AN APPOINTMENT, if you were not sure if you had the time to do a physical for a employer? Why even contract out if you're too busy to do physicals in the first place? She came back and said they could do the physical today. She said it was a 2-3 hour wait. I asked her about my appointment, and she said it doesn't matter. So if you're doing a pre-employment physical, an appointment won't matter. I asked if I could leave for an hour and come back, and she said no since I also needed to do a drug test for my job. I sat in the waiting room and waited. Surely they'll go in order of whoever arrived first, but nope. Physicals are the lowest priority, so you'll sit there while everyone else gets called back. Including people who arrived hours after you. Bring snacks and something to do. They have a water dispenser and a Keurig with no pods or coffee cups.

The therapists and front office staff deserve five stars. Leadership's approach to families does…read morenot. As a parent of twins with developmental disabilities, I understand the importance of attendance. I also understand the reality of managing multiple therapies, medical appointments, school meetings, and life. Over time, repeated conversations about missed appointments, attendance reminders, and signing attendance acknowledgments left me feeling judged instead of supported. The final straw was accidentally leaving one week off a summer scheduling form, which led to another conversation about attendance. It wasn't about that one incident--it was the realization that this philosophy simply doesn't align with how I believe families of children with additional needs should be treated. The clinicians were wonderful, and the front desk staff were always professional and kind. My disappointment lies with leadership and the culture created by these policies. Families seeking pediatric therapy need partnership, empathy, and flexibility. Unfortunately, that wasn't our experience, and we chose to take our children elsewhere.

I have to update my review as things have gone downhill. We had a rough start with Childs Play with…read morefrequent turnover with their SLPs made it difficult to find a good match for my daughter. We finally got a good match and they "switched departments". Then they started saying I had to move my time due to scheduling conflicts even though we had waited 2 years to get the time slot we had. We got moved with a new SLP and I complained that they kept canceling and rescheduling. I can only assume they were double booking so instead of taking accountability for their poor planning, they decided to discontinue services simply because i advocated for my daughter. They dont seem to care about the children, they just want their paycheck

STPS has been a god send for us. We've been utilizing STPS for 2 years now and have seen great…read moreimprovement in our son's sensory needs. Lauren has been instrumental in teaching us and teaching Miles how to listen to his body in order to gain regulation skills he could not access previously. I cannot express how blessed we are to have STPS and especially Lauren in our son's corner. We just started using their BT services - Vivian has been amazing and understands our son so well. They've also been instrumental in getting our son well regulated in a higher demand environment where is being academically challenged to his actual abilities (above grade level). Do not look any further, STPS has amazing professional clinical staff who know kids and have a naturalistic implementation of their therapies.

Excellent care for your child's needs! We cross a bridge to come here at it is WORTH it! I was…read morelooking for OT for my child and it has been very difficult to find a company. Skilled Therapy Play Services allows us access to in-person services, personalized treatment plans, and so much practical home advice! They also have ABA services! I can't express how much my child has improved with the addition of OT and I highly recommend their company to any family looking for services for their child.

Visited a friend here multiple times over the course of months and was always impressed with the…read morehigh level of care and attention to details. As I first visited they were renovating the exterior and landscape refresh and I found that to be so important. Residents get to look out their windows and enjoy something fresh and beautiful to look at. Other first impressions were multiple air filtration systems outside the doors of every room. Not sure if that was a 'leftover' from COVID kind of thing or what - but I liked it. Shared rooms were small and good to know is only two visitors at a time. It's hard to imagine it but the reason is purely for function. Placing 3 chairs around I think would be very difficult to navigate anymore. Luckily for those who might not like shared rooms - singles are available. If you've been saving money all your life and here - this might just be the time to spend a little extra if you don't like people around. My friend's neighbor was a pleasant person - and that's what I've found going to these types of places - its not bad to have another nearby... If your friend or family member is here its your job to visit. People make up excuses and there really is no excuse. I was able to slip in 30 minutes before closing after work and anybody can do that. I think visitors are an important part of recovery. You can't visit your friend or your mom? Just keep the excuses to yourself I don't want to hear it.

These people never answer the phone Ive tried calling to get in contact with my grandma and they…read morenever answer the phone (ongoing for about a month) like is the receptionist just there relaxing staring at the phone ring?

I highly recommend Mrs. Chris and Ascend Rehab! My daughter has been working on speech therapy with…read moreMrs. Chris for 8 years, and she has truly transformed our lives. My daughter is non-verbal and Mrs. Chris helped her find her voice using total communication (gestures, vocalizations, visual aids, etc). Her patience and dedication have been unwavering, and we are so grateful for her. Mrs. Chris was also an incredible support throughout the entire process of getting our daughter's AAC device. Not only did she help us navigate the long journey to get it, but she also took the time to continue her own learning so she could teach our daughter to be successful on the device. It has been amazing to watch our daughter communicate with others so confidently. The entire Ascend Rehab organization has a wonderful, family-like feel, and everyone is genuinely kind and supportive.

I would like to acknowledge Daniel Garcia SLPA for being great with my daughter Giana. Since my…read moredaughter has been seeing Mr. Daniel we have noticed so much growth in her speech and he is very patient and has a lot of knowledge with helping her with her speech. Thank you for being such a great SLPA!

Kolade, Kylie, Itzy were my PT's at California Rehabilitation and Sports Therapy center. Very…read morefriendly and caring staff. There were two more but I forgot their names. The staff were all great. They were great in helping me with my neck shoulder and head area where it was giving me the big migraines. Gave me things I could do to relieve the tension. I also went there for another foot injury and they assisted as well. The place was easy to find. Easy login for your appts. Clean. Well equipped with what you needed for your rehabilitation. I would come back here if I needed their services again. [8R,2025]

The front desk/administrative side of this physical therapy office is extremely disappointing…read more Paperwork has been mishandled multiple times, insurance processing has been a mess, and getting anyone to answer the phone is nearly impossible. We've had to chase down basic information that should have been handled proactively. Once you finally get past the administrative chaos, the actual physical therapists are excellent--knowledgeable, attentive, and professional. Unfortunately, the poor service at the front desk seriously undermines the experience and creates unnecessary stress. Great PTs, but the administrative service is completely broken and needs major improvement.

This school is incredible. Every single person I have encountered is kind, hard working and…read moregenuinely invested in helping our children succeed. I feel so lucky to be a part of this supportive and caring community.

My rating has nothing to do with the amazing staff and therapist because I was OVERLY Pleased with…read morethem. My rating is strictly based on the schools multiple closure days and random closing and class cancellations (even morning of) I don't have the luxury of having a flexible work schedule so abruptly closures and many other days that there is no school did not work for us